DFS Compliance Analysis
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Documents Analyzed

134

Total Original Words

150,168

Total Condensed Words

129,658

Overall Reduction

13.7%

Master Barber Endorsement Licensing Guidance (6664_Board for Barbers and Cosmetology Guidance Regardi.pdf)

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Board for Barbers and Cosmetology July 25, 2019 Guidance Document

: Master Barber Endorsement 18 VAC 41-20-30 - Interpretation of when a master barber endorsement candidate is considered “licensed to practice as a master barber” in another state.

On May 13, 2019, the Board issued the following guidance:

    Individuals whose out-of-state barber or master barber license allows them to perform the services that fall under the master barber license in Virginia are considered licensed to practice as a master barber for the purpose of endorsement.

Onsite Sewage System Inspection Policy (6206_Onsite Sewage System Inspections Evaluations for .pdf)

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Onsite Sewage System Inspections and Evaluations for Property Transfers

I. Policy

The Board adopts the following policy as it pertains to clarification on the Board’s authority to regulate inspections or evaluations.

The Board’s regulations are silent on inspections and evaluations for property transfers. Consequently, the Board has no authority to regulate inspections or evaluations for property transfers.

The Board regulates onsite sewage system professionals. If work performed during an inspection or evaluation for the transfer of property requires a licensed individual to perform the work, pursuant to the Board’s regulations, then the individual performing the work must be appropriately licensed.

Lead-Based Paint Licensing Regulations Guidance (4499_Lead Regulation Interpretation - Aug 23 2011.pdf)

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Lead Regulation Interpretation - Aug 23 2011

Virginia Board for Asbestos, Lead, Mold, and Home Inspectors Guidance Document

Effective Date: August 23, 2011

Lead-Based Paint Licensing Regulations Interpretations and Policies

Section: 18VAC15-30-166.A

Qualifications for renewal

    August 12, 2009 - Refresher training courses must be specific to the discipline of license being renewed. Additionally, although project designers and risk assessors are required to take two initial training courses for licensure, they shall only be required to take the refresher course that directly corresponds to the discipline of the license being renewed.

Additional Notes

School Rosters Submission Requirements (7329_Frequency of Providing School Rosters.pdf)

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Frequency of Providing School Rosters

Board for Barbers and Cosmetology

Effective: March 16, 2023

Guidance Document: Frequency of Providing School Rosters

In accordance with 18 VAC 41-20-250.A and 18 VAC 41-70-240.A, barber, cosmetology, nail, wax, and esthetics schools are required to provide rosters of current students and students who attended in the last six months in the manner, format, and frequency prescribed by the Board.

Schools should follow the requirements below:

    1. Rosters must be submitted quarterly, with rosters due on January 15, April 15, July 15, and October 15 every year. The roster should be current to within 15 days of the submission. For example, the January 15 roster should be current through December 31. 2. Rosters will include all students enrolled in the school as well as any students who completed in the past six months. Students who are enrolled but have not begun classes must be included in the report. 3. Rosters will be provided on a Board supplied spreadsheet, which will include the student’s full name, date of birth, program type, date enrolled, the total number of hours to date, and the date completed, terminated, or withdrawn. 4. Schools with no students enrolled, but the intention of operating, must submit a report to that effect. Schools with no students enrolled that no longer wish to operate should terminate their license in accordance with Board regulations. 5. Rosters must be submitted via a secure link provided by the Board. 6. In each calendar year, schools will not be penalized on their first instance of reporting after the deadline, provided the report is provided within 15 days of the deadline. Subsequent late filings or failing to report within 15 days will result in a referral for disciplinary action.

License Requirements for Large-Scale Sewage System Operators (7178_License Requirements for Operators of Alternative .pdf)

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[SIZE=20.02]GUIDANCE DOCUMENT Guidance Regarding License Requirements for Operators of an Alternative Sewage System Exceeding 10,000 GPD

[SIZE=17.98]I. Background

Board staff continues to receive inquiries regarding the license requirements for those acting as an operator of an alternative sewage system that exceeds 10,000 gallons per day design flow.

Specifically, Board staff has been asked whether a single individual must hold both licenses or whether two individuals can work together for operations on an alternative onsite sewage system that exceeds 10,000 gallons per day.

[SIZE=17.98]II. Applicable Regulations and Minutes

Excerpt 18VAC160-40-170 F of the Board’s regulations states:

    “No individual shall act as an alternative onsite sewage system operator of an alternative onsite sewage system that exceeds 10,000 gallons per day design flow without possessing a Class 4 or higher wastewater works operator license in addition to an alternative onsite sewage system operator license.”

As reflected in the January 29, 2019, Board meeting minutes, the Board previously considered this issue and agreed by consensus that one individual must hold both an alternative onsite sewage system operator license and a Class 4 or higher wastewater works operator license in order to operate an alternative system that exceeds 10,000 gallons per day, and two individuals would not meet the licensing requirement by partnering with one another.

[SIZE=17.98]III. Consideration of Board Policy

At the April 29, 2021, Board meeting, the Board revisited this subject and requested that staff prepare a draft guidance document for consideration at a future meeting.

Accordingly, staff recommends the following:

    As of April 2021, there are only 45 licensees that hold both a wastewater works operator license (of any class) and an alternative onsite sewage system operator license. Since the requirement that a single individual holding both licenses be responsible for operations on an alternative onsite sewage system that exceeds 10,000 gallons per day design flow may be overly burdensome and restrictive for some areas of the state, the Board adopts guidance as follows: An alternative onsite sewage system that exceeds 10,000 gallons per day design flow is required to have operations and maintenance performed by either: (i) an individual who is licensed as both an alternative onsite sewage system operator and a Class 4 or higher wastewater works operator, or (ii) an individual who is licensed as an alternative onsite sewage system operator and an individual who is licensed as a Class 4 or higher wastewater works operator who are working together pursuant to an employment relationship, contract, or other written agreement.

Licensing Requirements for Cosmetic Procedures (6176_License Required for Certain Procedures.pdf)

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Board for Barbers and Cosmetology May 7, 2018 Guidance Document : License Required for Certain Procedures

Interpretation of what license is required to perform certain procedures under Code of Virginia § 54.1 -700 et. seq

Applying eyelashes, as referenced in § 54.1-700, refers to applying any natural or synthetic extension to an individual’s natural eyelashes. This practice may be known as eye tabbing or eyelash extensions. These services require a cosmetology or esthetics license.

    Strip, band, or bundle eyelashes, which adhere to the skin, are services that are ancillary to makeup, and exempted under § 54.1-701.10.

Microblading, also called eyebrow embroidery, refers to the application of a semi-permanent ink to the skin of the eyebrow. This practice, when performed with a needle or group of needles, requires a tattooing or permanent cosmetic tattooing license.

Microblading performed with a scalpel is beyond the scope of licensure and should not be performed by a licensee of the Board.

Microneedling, also known as dermarolling, is the use of needles designed to pierce the skin for the purpose of collagen production or cellular renewal. This practice is beyond the scope of licensure and should not be performed by a licensee of the Board.

Chemical exfoliation is the removal of dead skin cells and/or the intercellular matrix through the use of chemicals. The Code of Virginia 54.1-700 defines master esthetician as “a licensed esthetician who, in addition to the practice of esthetics, offers to the public for compensation, without the use of laser technology, lymphatic drainage, chemical exfoliation, or microdermabrasion….”

Chemical Exfoliation Licensing Requirements

Chemical exfoliation requires a master esthetician license. As such, estheticians may not use chemicals, including the chemicals listed in 18VAC 41-70-250.B, to remove dead skin cells or the intercellular matrix in the skin without holding a master esthetician license.

Virginia Continuing Education Course Guidelines (5529_Real Estate Continuing Education Elective Courses.pdf)

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Virginia Real Estate Board Guidance Document Continuing Education Elective Courses

May 22, 2014

Introduction

The Board is issuing this guidance document to interpret and implement the requirements of 18 VAC 135‐20‐101, 18 VAC 135‐20‐101.2, and 18 VAC 135‐20‐101.4 of the Board’s Regulations as a means of providing information or guidance of general applicability to the public:

Purpose and Authority

To ensure that Board‐approved salesperson and broker general elective continuing education courses meet the standards of quality deemed by the Board to be necessary to protect the public health, safety and welfare pursuant to §§ 54.1‐2105.02.A, 54.1‐2105.02.B, 54.1‐2105.03.A.1.c and 54.1‐2105.03.A.2.b of the Code of Virginia, every general elective continuing education course application must be for one of the subject matters listed in 18 VAC 135‐20‐101.2.a.‐hh as a condition for approval.

    However, the Board may approve additional subjects at its discretion in accordance with 18 VAC 135‐20‐101.4.

Guidance on Earning CPE for Board Meetings (7020_Guidance Regarding WWWOOSSP Licensees Earning CPE .pdf)

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Guidance Regarding WWWOOSSP Licensees Earning CPE

In accordance with § 2.2-4002.1 of the Code of Virginia, this guidance document conforms to the definition of a guidance document in § 2.2-4101.

Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals

GUIDANCE DOCUMENT

Guidance Regarding WWWOOSSP Licensees Earning CPE Credit for Attending WWWOOSSP Board Meetings

Adopted: April 29, 2021

Effective Date: June 24, 2021

Board Guidance Sections 18VAC160-30-200 and 210 and 18VAC160-40-340, 350, and 360

of the Board’s regulations provide the topic areas for earning CPE credit as a licensee of the Board. Each of these regulation sections include the following in the list of acceptable CPE topics:

    administrative processes and procedures applicable to licensure, and laws and regulations applicable to the profession.

As it has been previously suggested that licensees can earn CPE credit for attending Board meetings but there has not been any formal guidance established regarding earning CPE credit in this manner, the Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals (Board).

In order to earn CPE credit for attending a WWWOOSSP Board meeting, each of the following must be met:

    A licensee of the Board must sign in and out of the Board meeting on forms provided by staff to include providing, at a minimum, the licensee’s name, address, and license number(s). For virtual Board meetings, Board staff will provide instructions in advance of the Board meeting on how a licensee is to confirm attendance at the meeting and provide their identifying information. A licensee can only earn CPE credit for attending a Board meeting once per license cycle. CPE credit will be awarded pursuant to the provisions in the regulations, including the calculation of a “contact hour” as 50 minutes. However, the maximum credit that can be earned for attending a Board meeting is seven (7) hours of CPE credit. A licensee who attends a Board meeting as a participant in a disciplinary matter being considered at that meeting is not eligible to earn CPE credit for attending that Board meeting. Board staff may request additional information or documentation to ensure compliance with these guidelines. Failure to follow these instructions, including providing all necessary information, or failure for Board staff to confirm the licensee’s attendance at the Board meeting may result in CPE credit not being awarded.

In addition to the information above, it should be noted that a licensee could be subject to disciplinary action if he falsely claimed CPE credit or misrepresented his attendance at a Board meeting.

Use of Letters of Credit in Virginia Condominiums (5308_Letters of Credit in Lieu of Bonds.pdf)

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Common Interest Community Board Guidance Document: Regarding that Letters of Credit may be Accepted in Lieu of Bonds to Comply with § 55.1-1968 of the Code of Virginia

Adopted June 27, 2013

Revised September 3, 2020

Effective December 10, 2020

I. Issue

Section 55.1-1968 of the Code of Virginia does not require letters of credit that may be accepted in lieu of bonds to be issued by financial institutions whose accounts are insured by the FDIC.

This does not coincide with § 55.1-1983(B)(2) of the Code of Virginia pertaining to letters of credit in lieu of escrowing deposits which requires an “irrevocable letter of credit issued by a financial institution whose accounts are insured by the FDIC . . .”

II. Applicable Statute § 55.1-1968

A. The declarant of a condominium containing units which are required by this chapter to be registered with the Common Interest Community Board shall post a bond in favor of the unit owners' association with good and sufficient surety, in a sum equal to $1,000 per unit, except that such sum shall not be less than $10,000, nor more than $100,000.

Such bond shall be filed with the Common Interest Community Board and shall be maintained for so long as the declarant owns more than 10 percent of the units in the condominium or, if the declarant owns less than 10 percent of the units in the condominium, until the declarant is current in the payment of assessments.

However, the Board shall return a bond where the declarant owns one unit in a condominium containing less than 10 units, provided such declarant is current in the payment of assessments.

B. No bond shall be accepted for filing unless it is with a surety company authorized to do business in the Commonwealth, or by such other surety as is satisfactory to the Board and such bond shall be conditioned upon the payment of all assessments levied against condominium units owned by the declarant.

The Board may accept a letter of credit in lieu of the bond contemplated by this section.

III. Policy

Letters of credit submitted in lieu of bonds as required by § 55.1-1968 of the Code of Virginia shall be issued by financial institutions that are FDIC insured.

Any letter of credit submitted that does not meet this policy will be reviewed on a case-by-case basis by the Board.

Understanding Direct Supervision in Home Inspection Licensing (6833_Meaning of Direct Supervision in 18VAC15-40-32 of .pdf)

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Board for Asbestos, Lead, and Home Inspectors Guidance Document: Meaning of Direct Supervision as used in 18VAC15-40-32

I. Background

To satisfy the experience requirement for Home Inspector license, applicants shall submit verification of experience as defined in 18VAC15-40-32 A of the Board’s regulations:

    TABLE 1 Board-approved prelicense education course contact hours Experience Passed the board-approved examination 1. 35 Completion of 100 home inspections prior to July 1, 2017 Yes 2. 35 Completion of 50 home inspections under the direct supervision of a home inspector Yes 3. 70 Completion of 50 home inspections prior to July 1, 2017 Yes 4. 70 Completion of 25 home inspections under the direct supervision of a home inspector Yes 5. None Verification of 10 years' experience as a home inspector prior to July 1, 2017, with a minimum of 250 home inspections completed during such time period Yes

Those verifying experience gained after July 1, 2017 (the effective date of licensure regulations) are required to verify either 25 or 50 home inspections completed under the direct supervision of a home inspector.

18VAC 15-40-32 C stipulates that home inspections completed under the direct supervision of a home inspector must be provided by an individual who was properly licensed or certified by the board during the applicable time period.

Section 54.1-500 of the Code of Virginia provides the following definition: "Home inspection" means any inspection of a residential building for compensation conducted by a licensed home inspector. A home inspection shall include a written evaluation of the readily accessible components of a residential building, including heating, cooling, plumbing, and electrical systems; structural components; foundation; roof; masonry structure; exterior and interior components; and other related residential housing components. A home inspection may be limited in scope as provided in a home inspection contract, provided that such contract is not inconsistent with the provisions of this chapter or the regulations of the Board. For purposes of this chapter, residential building energy analysis alone, as defined in § 54.1-1144, shall not be considered a home inspection.

II. Issue

The purpose for experience, among other qualifications for licensure, is to ensure those obtaining licensure as a home inspector are minimally competent to perform home inspections and do so in a manner that protects the health, safety, and welfare of the public.

Direct supervision is not defined in § 54.1-500 of the Code of Virginia or the Board’s regulations.

As such, there is concern that those gaining experience for licensure under the “supervision” of a licensed home inspector are not being adequately trained and may not be exposed to critical components of a home inspection, including evaluating the readily accessible components of residential housing, preparation of the written evaluation (report), or understanding the scope and limitations of a home inspection contract.

III. Policy

To ensure consistency in the application of the regulations and to serve as guidance to staff, the Board adopts the following definition of “direct supervision” as it is used in 18VAC15-40-32:

    “Direct supervision” means a licensed home inspector being physically present on the premises at all times while an unlicensed individual gaining experience pursuant to 18VAC15-40-32 conducts activities related to a home inspection as defined in § 54.1-500 of the Code of Virginia and such licensed home inspector is at all times responsible for the home inspection and its resulting report.

Definition of “Describe” in Home Inspection Regulations (6266_Home Inspector Regulations Meaning of Describe.pdf)

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Board for Asbestos, Lead, and Home Inspectors Guidance Document: Definition of “Describe” as used in 18VAC15-40-130 of the Home Inspector Licensing Regulations Adopted November 9, 2017

I. Issue

Board staff has received an inquiry regarding whether all the items listed in 18VAC15-40-130 need to be described in the home inspection report as referenced in the regulation.

For reference, the specific language in subsection B of this regulation states: B. In conducting a home inspection and reporting its findings, the home inspector, at a minimum, shall inspect the condition of and shall describe in writing [emphasis added] the composition or characteristics of the following readily accessible components and readily observable defects, except as may be limited in the home inspection contract agreement:

The regulation goes on to list general items such as structural system, roof structure, exterior, interior, etc., with specific items listed for each general item.

This language was not amended during the 2017 regulation amendment to transition the home inspector program from certification to licensure.

Although the regulation and Code allow the home inspector to provide limitations in the home inspection agreement, Board staff has been asked to obtain clarification on whether all listed items must be described and the extent of such descriptions.

II. Policy

The Board adopts the following definition of “describe” as it is used in the above-referenced regulation section:

    “To identify in writing a system and component by its type or other distinguishing characteristics.”

As an example, the Board provided that in describing the composition and characteristics of the flooring, descriptors such as “hardwood flooring” or “carpet” would be adequate, but would not necessarily have to include “oak hardwood flooring” or “nylon carpet” (although those could be included if known by and at the discretion of the home inspector).

Derived from American Society of Home Inspectors Standards of Practice effective March 1, 2014.

Contractor Financial Review Guidelines (5719_Contractors Financial Review Matrix.pdf)

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5719_Contractors Financial Review Matrix.pdf

BOARD FOR CONTRACTORS APPLICATION REVIEW MATRIX

Financial History

Approved October 1, 2013

The following situations will not be reviewed by the Board:

    1. Judgments and claims from medical providers as a result of treatment of the applicant or a dependant of an applicant. 2. Any adverse financial history against a Qualified Individual or Designated Employee (who is not a member of Responsible Management ). 3. IRS and Virginia Department of Taxation debts where a payment plan is in place and at least one current payment has been made in accordance with the plan. This does not include withholding tax debts. 4. Child support arrearages where payment arrangements have been made and a documented history of payment, including garnishment, of at least four months, has been made in accordance with the arrangements. 5. Past due debts, including personal bankruptcy, and judgments of the officers of a corporation or members of an LLC, which were personal in nature and did not involve the business of contracting (i.e., bills owed to suppliers, subcontractors, etc.) 6. Past due debts, including personal bankruptcy, and judgments of sole proprietors and partners of a partnership, which were personal in nature (not business related), and where either payment has been made or a payment plan has been implemented and in which a history (at least two one payments) can be documented. 7. Bankruptcy creditors that are industry credit cards (Home Depot, Lowe’s, Sears, etc.) where the amount to be discharged is less than $5000. 8. Any adverse financial history against an Individual Residential Building Energy Analyst.

Situations Not Reviewed by the Board

Approved Health Education Certifying Agencies (6638_Approved Health Education Certifying Agencies.pdf)

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Guidance Document: Approved Health Education Certifying Agencies

Board for Barbers and Cosmetology

Revised Effective September 1, 2022

Introduction / Purpose

The following health education (as referred to in 18 VAC 41-50, including limited term tattooers, and 18 VAC 41-60) is deemed acceptable to the Board.

Documentation verifying course completion shall bear the name of the individual as it appears on the application or license as well as the name of the Board approved certifying agency.

Training may be online, in person, or both.

List of Approved Health Education Certifying Agencies

    American Heart Association First Aid, Adult CPR, Bloodborne Pathogens http://www.heart.org/HEARTORG/ American Safety and Health Institute (ASHI) First Aid, Adult CPR, Bloodborne Pathogens http://www.hsi.com/cprtraining/ American Red Cross First Aid, Adult CPR, Bloodborne Pathogens http://www.redcross.org/ Pro Trainings (Pro CPR) First Aid, Adult CPR, Bloodborne Pathogens http://www.protrainings.com Emergency Care and Safety Institute First Aid, Adult CPR, Bloodborne Pathogens http://www.ecsinstitute.org/ Medic First Aid First Aid, Adult CPR, Bloodborne Pathogens http://www.hsi.com/cprtraining/ National Safety Council First Aid, Adult CPR, Bloodborne Pathogens http://www.nsc.org/pages/home.aspx Emergency First Response First Aid, Adult CPR http://emergencyfirstresponse.com/ Body Art Training Group Bloodborne Pathogens http://www.yourtrainingplace.com/ International Board of Medicine and Surgery Bloodborne Pathogens https://www.tattooartistcertificates.com/ EMS Safety Services, Inc. First Aid, Adult CPR, Bloodborne Pathogens https://www.emssafetyservices.com/ Currently Certified Virginia Emergency Medical Technician (VDH) First Aid *Other courses not currently listed, may be submitted to the Board for consideration as an approved provider, but will not necessarily be approved to qualify towards licensure requirements.*

Criminal Records & Public Records Policy (4209_Policy 800-01.pdf)

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4209_Policy 800-01.pdf

Compliance & Investigations Policy #800-01 Criminal History & Online Public Records Information

Effective Date: June 13, 2011

Policy Title: Compliance & Investigations Policy #800-01 Criminal History & Online Public Records [POL 700-800_01-v1]

Effective: 06/13/2011

Submitted By: Mark Courtney, Deputy Director Licensing & Regulation Division

Guidance Document: Yes

Supersedes: Compliance & Investigations Policy #800-01 Criminal History Information (Effective 03/05/2010)

Page 1 of 2

Approved By:

I. PURPOSE

The purpose of this policy is to establish guidelines for requesting and handling criminal history and public records information in compliance with federal/state laws and applicable information system service/security agreements.

II. POLICY STATEMENT

The Compliance and Investigations Division of the Department of Professional and Occupational Regulation is authorized to enforce laws and conduct criminal investigations within its jurisdiction (§ 19.2-389 of the Code of Virginia).

Pursuant to § 54.1-306 of the Code of Virginia, the Director and investigators are authorized to request and receive criminal history and public records information from:

    Central Criminal Records Exchange (CCRE) Virginia Criminal Information Network (VCIN) National Crime Information Center (NCIC) the Interstate Identification Index (III) files the LexisNexis® Accurint® Public Records System

In addition, select Licensing and Regulation Division personnel are authorized to utilize the LexisNexis® Public Records Depository for information verification purposes only.

III. DEFINITIONS

Criminal History Information

Information regarding arrests and dispositions received from the Central Criminal Records Exchange (CCRE), other state central bureaus, the FBI, and other law enforcement agencies.

IV. RELATED DOCUMENTS

    DPOR IT Policy #400-03 Information Technology Security Program Information Security Access Agreement

V. GENERAL PROVISIONS

A. REQUESTS FOR CRIMINAL HISTORY INFORMATION

    All Department of Professional and Occupational Regulation employees and consultants are required to sign an Information Security Access Agreement in accordance with Information Technology Policy #400-03, Information Technology Security Program. Investigators may use criminal history information during a criminal investigation. Investigations are deemed criminal in nature until a determination has been made to proceed under the Administrative Process Act (APA) for a case decision. Matters of a criminal nature arising after an APA case decision shall be reviewed by the appropriate Executive Director and the Investigations Director. Licensing and Regulation Division staff who believe that an applicant has provided false information on an application regarding criminal convictions or any other false information shall forward that information to the Compliance and Investigations Division for alleged violations of §54.1-111 of the Code of Virginia or other applicable code section. Investigator requests for criminal history information shall be directed to the investigator assigned to the secured VCIN terminal in the Compliance and Investigations Division.

B. USE AND DESTRUCTION OF CRIMINAL HISTORY INFORMATION

    All criminal history information is confidential and its use is limited to those individuals who are authorized by statute to receive such information. Criminal history printouts from the VCIN terminal shall not be copied or shared with personnel outside of the Compliance and Investigations Division. Criminal history documents shall not be stored in investigation files, but shall be secured with the investigators’ working papers during the investigation. Upon completion of the investigation, the records shall be shredded.

C. LexisNexis® ACCURINT® PUBLIC RECORDS

    All Compliance and Investigations and Licensing and Regulation Division personnel shall comply with the terms and conditions of the LexisNexis® Non-FCRA (Fair Credit and Reporting Act) Agreement and the Department’s Information Security Access Agreement. All LexisNexis® Accurint® Public Records inquiries shall be logged on the LexisNexis User Inquiry Log, which shall be available for management inspection at all times. Information obtained by the Licensing and Regulation Division from LexisNexis® Accurint® Public Records System shall be used for information verification purposes only and shall not be disclosed to anyone outside of DPOR. Only information verified through a publicly available source may be disclosed to an outside party.

Straight Razor Training Requirements for Cosmetologists (7843_Cosmetology Licensees Completing Training Prior to.pdf)

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Board for Barbers and Cosmetology GUIDANCE DOCUMENT

Effective: September 1, 2024

Cosmetology licensees completing training prior to straight razor requirement

I. Background

According to § 54.1-700, the definition of cosmetology includes the practice of shaving, allowing cosmetologists to perform straight razor shaving within their scope of practice as defined in the Code of Virginia.

Prior to September 1, 2024, straight razor shaving was not covered in the curriculum of cosmetology schools and individuals were not required by regulation to receive training in straight razor shaving to qualify for licensure.

Any cosmetologist who wanted to perform straight razor shaving prior to September 1, 2024, was required to obtain proper instruction prior to performing the service.

Without the proper instruction, a cosmetologist could have faced disciplinary action if they performed the straight razor shaving services incompetently or negligently.

During the regulatory process to reduce the cosmetology training hours to 1,000, the Board incorporated straight razor shaving into the cosmetology curriculum to ensure that cosmetologists going forward are competent in this area.

The requirement for straight razor shaving in the cosmetology curriculum will take effect on September 1, 2024.

Cosmetologists licensed before September 1, 2024, must currently ensure that they have been appropriately trained and are competent to perform straight razor shaving.

To address these issues, on July 8, 2024, the Board for Barbers and Cosmetology established a guidance document for cosmetology licensees who completed their training prior to the Board implementing the straight razor curriculum requirements.

The primary objective of the curriculum change was to clarify the prerequisites for performing straight razor shaving and provide cosmetology schools with the option to employ a barber or master barber instructor for training on straight razor shaving within a cosmetology school setting.

II. Applicable Statute

According to § 54.1-700 of the Code of Virginia, the practice of cosmetology includes straight razor shaving.

The guidance document specifies the prerequisites that cosmetologists must meet before conducting straight razor shaving.

Cosmetologists must ensure competence in this skill before offering the service.

III. Consideration of Board Policy

During the Board meeting on July 8, 2024, the Board for Barbers and Cosmetology approved a guidance document for cosmetology licensees who completed training before the straight razor requirement.

This initiative aims to protect the safety and welfare of the public.

The guidance document clarifies the criteria for cosmetologists to perform straight razor shaving, particularly for those licensed before it became a curriculum requirement.

Cosmetologists must ensure they are competent in straight razor shaving before offering this service to the public.

IV. Guidance Document

Cosmetologist performing straight razor shaving without completing the minimum 1,000-hour curricula requirements.

Cosmetologists who obtained their license before September 1, 2024, are eligible to perform straight razor shaving since it falls within the scope of practice, but cosmetologists without formal instruction in straight razor shaving should ensure they have proper instruction prior to performing the service.

    “Cosmetology" includes, but is not limited to, the following practices: • administering cosmetic treatments; • manicuring or pedicuring the nails of any person; • arranging, dressing, curling, waving, cutting, shaping, singeing, waxing, tweezing, shaving, bleaching, coloring, relaxing, straightening, or similar work, upon human hair, or a wig or hairpiece, by any means, including hands or mechanical or electrical apparatus or appliances.

According to 18VAC41-20-280.1, cosmetologists who perform straight razor shaving without the appropriate training may be subject to disciplinary action.

No further action is needed for a cosmetologist that became licensed prior to the change in the cosmetology curriculum if the individual does not intend on performing straight razor shaving.

Licensed cosmetology schools may employ licensed and certified barber or master barber instructors to provide training on straight razor shaving on face and neck in a cosmetology school.

Examination Development Participation Restrictions (5555_Policy 600-03.pdf)

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EXAMINATIONS POLICY # 600-03 RESTRICTED PARTICIPATION IN EXAMINATION DEVELOPMENT & REVIEW

Effective Date: June 3, 2014

Approved By:

I. PURPOSE: The purpose of this policy is to identify individuals who are not permitted to participate in the development or review of examinations used by or on behalf of the Department of Professional and Occupational Regulation (Department) or its policy boards.

II.

POLICY STATEMENT

In order to ensure examination security and integrity, any individual affiliated with a regulated school, course or program shall not be permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards.

III.

DEFINITIONS

Regulated school, course or program: Educational providers and curricula approved by the Department or its policy boards to qualify individuals for a license, certificate or registration.

IV.

RELATED DOCUMENTS

n/a

V.

GENERAL PROVISIONS
    A. RESTRICTED PARTICIPATION
    The following are not permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards:
    1. Owners or employees of a regulated school, course or program, including instructors; 2. Instructors currently regulated by the Department or one of its policy boards; 3. Individuals with a contractual relationship with a regulated school, course or program; 4. Anyone disciplined by a regulatory board or agency in any jurisdiction for violation of laws and regulations related to educational services or activities; or 5. Individuals convicted of a felony or misdemeanor related to educational services or activities.
B. WAIVER OF RESTRICTION
The Director of the Department may, in his sole discretion, waive the restrictions stated in this policy for good cause shown, which said cause shall be stated in writing and retained on file.

Policy Title: Examinations Policy # 600-03 RESTRICTED PARTICIPATION IN EXAM DEVELOPMENT & REVIEW

[POL543-600_03-v1]

Effective: 06/03/2014

Submitted By: Mark Courtney, Senior Director, Regulatory & Public Affairs

Guidance Document: Yes

Supersedes: n/a

Page 1 of 1

Resident Entry Requirement Waivers (5271_Waiver Exemption of Entry Requirements for Residen.pdf)

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Waiver Exemption of Entry Requirements for Residents

This document outlines the procedures and regulations regarding the waiver and exemption of entry requirements for residents. It provides guidance on eligibility, application processes, and contact information for support.

Legal or Regulatory Framework

The waiver and exemption policies are governed by relevant laws and regulations that ensure compliance with established standards. These frameworks are designed to facilitate streamlined entry procedures while maintaining security and integrity.

Waiver and Exemption Details

The exemption allows eligible residents to bypass certain entry requirements under specific conditions. The criteria for eligibility include:

    Residency status Compliance with health and safety standards Submission of necessary documentation

Approved applicants will receive a waiver certificate, which must be presented upon entry.

Procedures and Requirements

To apply for a waiver or exemption, applicants must:

    Complete the designated application form Submit supporting documents as specified Pay applicable fees Attend an interview if required

Applications are reviewed on a case-by-case basis, and decisions are communicated within a specified timeframe.

Additional Information

It is important to note that the waiver does not guarantee entry but facilitates the process for eligible residents. Applicants should ensure all information provided is accurate and complete to avoid delays.

For further details, refer to the official guidelines or contact support services.

Contact and Support

For assistance or inquiries, residents can contact the support center:

    Phone: [Insert Phone Number] Email: [Insert Email Address] Office Hours: [Insert Office Hours]

Support staff are available to guide applicants through the process and answer any questions related to the waiver and exemption procedures.

Guidelines for Pumping Alternative Sewage Systems (6171_Pumping of Alternative Onsite Sewage Systems.pdf)

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Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals Guidance Document: Pumping of Alternative Onsite Sewage Systems

Adopted January 19, 2017

Amended April 20, 2017

I. Background

Background

Board staff has received inquiries regarding the necessity of an alternative onsite sewage system operator to be present when a conventional onsite system operator has been called to pump an alternative onsite sewage system.

Currently, a conventional onsite sewage system operator is not permitted to perform any kind of operation and maintenance on alternative onsite sewage systems, to include pumping the tanks.

18VAC160-20-10 of the Board’s regulations provides the following definitions:

    "Alternative onsite sewage system operator" means an individual licensed by the board to operate and maintain conventional and alternative onsite sewage systems. "Conventional onsite sewage system operator" means an individual licensed by the board to operate and maintain a conventional onsite sewage system. "Maintenance" or "maintain" means performing adjustments to equipment and controls and in-kind replacement of normal wear and tear parts such as light bulbs, fuses, filters, pumps, motors, or other like components. Maintenance includes pumping the tanks or cleaning the building sewer on a periodic basis. Maintenance shall not include replacement of tanks, drain field piping, distribution boxes, or work requiring a construction permit and a licensed onsite sewage system installer. "Operate" means any act of an individual that may impact on the finished water quality at a waterworks, the plant effluent at a wastewater works, or the effluent at an onsite sewage system.

Guidance Document Pumping of Alternative Onsite Sewage Systems

Amended April 20, 2017

In addition, the Board has the following policies and interpretations relative to this issue:

    December 2, 2009 - Onsite Sewage System Operators (Septic Pumpers)
    An onsite sewage system operator license is required for pumping out conventional and alternative onsite sewage systems.
    April 12, 2011 - Alternative Onsite Sewage System Operators (Septic Pumpers) Alternative septic tanks must have a licensed alternative onsite sewage system operator responsible for the actions of the individual or individuals pumping out the septic tank. The licensed alternative onsite sewage system operator is not required to be present when the septic tank is pumped out, but is responsible for the actions of the unlicensed individual actually pumping out the septic tank. The individual actually pumping out the septic tank need not be a licensed alternative onsite sewage system operator, but must be working under the supervision of a licensed alternative onsite sewage system operator who shall be responsible for the unlicensed person’s actions, as related to pumping the septic tank.

II. Issues and Concerns

The conventional onsite sewage system operator has the truck and equipment necessary to pump an onsite sewage system, and an alternative operator may not.

In this case, the alternative onsite sewage system operator must have a conventional onsite sewage system operator pump the alternative onsite sewage system.

Thus, the alternative operator must be present — because he is responsible for operation and maintenance on the alternative system — along with the conventional operator.

The homeowner is then paying for two different licensees to be present, even though the conventional operator is only pumping the tank.

Note: Neither of the policies above address this issue, and the above policies are expected to be repealed when the new regulations are effective as the issue of supervision is addressed more clearly.

III. Policy

The Board adopts the following policy as it pertains to conventional onsite sewage system operators pumping alternative onsite sewage systems:

    A conventional onsite sewage system operator with the appropriate sewage handling permit issued by VDH may pump an alternative onsite sewage system without the alternative onsite sewage system operator present so long as it is done at the direction of the alternative onsite sewage system operator. The conventional onsite sewage system operator is only permitted to pump the tanks and is not authorized to perform any other functions associated with operation and maintenance of the alternative onsite sewage system, and such conventional operator may only pump the tank of the alternative onsite sewage system at the request of a properly licensed alternative onsite sewage system operator. If it is found that the conventional onsite sewage system operator has performed any function outside of pumping the alternative onsite sewage system, or has done so independently and not at the direction of an alternative onsite sewage system operator, the conventional onsite sewage system operator may be subject to disciplinary action by the Board. The Board advises that as a best practice the alternative operator should be present during the pumping of the alternative onsite sewage system, or should inspect the system as soon as possible after pumping to ensure the proper continued operation of the alternative onsite sewage system in accordance with applicable regulations and manufacturer’s instructions.

Subpoenas and Service of Process Policy (1148_Policy 100-06.pdf)

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Director’s Policy #100-06 Subpoenas, Service of Process and Notices

Effective Date: June 8, 2017

Policy Title: Director’s Policy # 100-06 Subpoenas, Service of Process and Notices

Document Reference: [POL4 01_100-06_v6] Effective: 06/08/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy # 100-06 Subpoenas, Service of Process and Notices (Effective 09/18/2009) Page 1 of 3 Approved By:

I. PURPOSE

The purpose of this policy is to provide Department of Professional and Occupational Regulation employees with procedures for receiving, documenting, distributing, and responding to a subpoena, process, or notice.

This policy shall supplement Director’s Policy #100-04, Release of Information.

II. POLICY STATEMENT

The processing of all subpoenas and other notices served on the Department shall be handled in a timely and accurate manner according to the guidelines set forth in this policy.

When notification of counsel is required, original documents shall be hand delivered to the Office of the Attorney General within one day of service on, or receipt in, the Department.

III. DEFINITIONS

    Appeal Petition: a superior court to review the decision of an inferior court or administrative agency. Long Arm Statute: A state law providing jurisdiction, via substituted service of process, over non-resident individuals or businesses licensed by the Department of Professional and Occupational Regulation. Notice of Appeal: A document stating an intention to appeal a board case decision received by the Director (as Agency Secretary). Petition for Appeal: A document filed with the clerk of the circuit court named in the first notice of appeal, served on the Director (Agency Secretary) and all parties involved, appealing a board case decision. Process: A summons, writ, warrant, or mandate to appear or respond in court. Service of Process: The formal delivery of a writ, summons, or other legal notice to an official authorized to accept (Director or his designee) or on the party to whom it is directed. Subpoena: A writ commanding a person to appear at a certain time and place to give testimony on a specific matter. Subpoena duces tecum: A court process, initiated by a party in litigation, compelling production of specific documents and other items in the custody of the Department which are material or relevant to facts in issue in a pending judicial proceeding.

IV. RELATED DOCUMENTS

    Director's Policy #100 -04 Release of Information

V. GENERAL PROVISIONS

A. SERVICE ON THE DIRECTOR’S OFFICE
    All service shall be accepted by the Director’s Office. The Executive Assistant to the agency Director typically receives all service on the Department. Reception desk personnel may accept service during regular business hours (8:15 a.m. to 5:00 p.m.) only when the Director’s Office is closed. In the Executive Assistant’s absence, the Records and FOIA Manager or her designee in the Information Management Section serves as backup. The employee receiving the service shall indicate the date, time, method of receipt, and person receiving the document on the front page of the subpoena, process, or notice. An electronic log and copy of all service received by the Department shall be maintained on the shared directory Subpoena Log for a period of three years.

B. IMMEDIATE REFERRAL TO THE OFFICE OF THE ATTORNEY GENERAL
    The Director’s Executive Assistant or her designee is responsible for immediate e-mail transmittal and hand delivery of the original documents to the Office of the Attorney General in the following situations: Appeals of case decisions involving an applicant or licensee Appeals of case decisions involving the Real Estate or Contractors Transaction Recovery Fund Service on the Director pursuant to the Long Arm Statutes in Title 54.1 of the Code of Virginia Any service which names the Department, any regulatory board within the Department, any board member, or any Department employee as a defendant Service on any board member Service or delivery of any documents, notices, petitions, etc., that call for a Department response within a specified period of time A subpoena duces tecum for statutorily exempt information that may compromise the integrity of the Department’s licensure, mediation, conciliation, or investigative processes (e.g., examinations, confidential dispute resolution materials, active investigations of unlicensed activity) A subpoena duces tecum served on the Department less than five workdays prior to the date for compliance
The Director’s Executive Assistant or her designee shall send a facsimile of all service related to personnel matters to the Office of the Attorney General and immediately deliver the original document to the Human Resources Office. In situations when the time for compliance with a subpoena duces tecum issued by an attorney (pursuant to § 16.1-89 of the Code of Virginia) is less than fourteen days after service of the subpoena, and the Director deems there are grounds for objecting to the subpoena, the Records and FOIA Manager shall contact the Office of the Attorney General. The Records and FOIA Manager shall immediately notify the Office of the Attorney General of any service received by the Department that is not covered in Sections B or C of this policy.

C. APPEALS
    The Director’s Executive Assistant shall arrange for hand delivery of all original copies of Notices/Petitions for Appeal to the Office of the Attorney General. A copy of the notice/petition and the OAG transmittal letter shall be forwarded to the appropriate Executive Director. Copies of Real Estate and Contractor Transaction Recovery Fund appeals shall be forwarded to the Recovery Fund Administrator in the Adjudication Section. Within two days of receiving a Notice/Petition for Appeal, the appropriate Executive Director is responsible for contacting the Office of the Attorney General and coordinating any response and appeal record preparation with board counsel. The Executive Director is responsible for preparing and certifying the appeal record according to any requirements set forth by the Office of the Attorney General and Rule 2A:3 of the Rules of Supreme Court of Virginia. Each Executive Director shall designate a person responsible for record preparation in their absence.

D. LONG-ARM STATUTE COMPLIANCE
    The Director’s Executive Assistant or her designee shall forward all process served on the Department pursuant to Title 54.1 to the appropriate Executive Director to mail to the last known address of record. The Executive Director shall retain any undelivered documents that are returned to the Department for a period of three years.

E. SUBPOENA DUCES TECUM
    All subpoenas for records responses shall be prepared by the Information Management Section. All records released in response to a subpoena duces tecum shall bear the official seal of the Department of Professional and Occupational Regulation. Records released in response to a subpoena duces tecum shall be authenticated by the record custodian and the person to whom the custodian reports, on the face of the documents, as true copies of the original records pursuant to § 54.1-112 of the Code of Virginia. A subpoena duces tecum for statutorily exempt information that may compromise the Department’s processes (e.g., examinations, confidential dispute resolution materials, active investigations of unlicensed activity) or other protected information (e.g., nine-digit social security numbers, medical records, tax records) shall be handled as follows: All non-exempt documents shall be copied and certified in their entirety pursuant to § 54.1-112 of the Code of Virginia. All statutorily exempt information and documents shall be redacted and/or removed from the response. A cover letter shall accompany the response, stating the case style, court name, contents description (e.g., “documents presented pursuant to subpoena duces tecum issued on [date] by [issuing party]”), and exemptions applied (e.g., “pursuant to [applicable statute], the following protected information/documents have been redacted/excluded from this response”). A copy of the subpoena duces tecum shall be attached to the response package.

F. TESTIMONY
    The Records and FOIA Manager, upon request by a subpoenaed employee, shall contact the issuing party to determine if a License Transcript or other authenticated records would be an acceptable alternative to personal testimony. The subpoenaed individual shall be responsible for obtaining the proper written release from a subpoena if documents are accepted in lieu of the requested testimony. The person named in the subpoena is responsible for ensuring compliance with the terms of the subpoena, including being prepared to testify at any criminal, civil, or administrative proceeding at the designated time and place.

Lead Inspector Training Variance Guidance (5834_Lead Inspector Training Variance.pdf)

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5834_Lead Inspector Training Variance.pdf

I. Background

Regulation 18 VAC 15-30-52.F.4.a requires applicants for lead inspector licenses to have completed board-approved lead inspector training.

Regulation 18 VAC 15-30-52.F.5.a requires applicants for lead risk assessor license to have completed board-approved lead risk assessor training and board-approved lead inspector training.

II. Issue

Applicants for a lead inspector license are able to get licensed as lead inspectors with current risk assessor training in bordering states.

However, when these individuals apply for a lead inspector license in Virginia, they are required to take (or retake) the initial lead inspector training course because it has not been necessary to maintain it to continue working in the bordering states.

Requiring a lead inspector applicant to take the initial lead inspector training when the applicant has maintained risk assessor training may be overly burdensome and unnecessary to protect the public.

In addition, lead risk assessor refresher training courses include criteria related to lead inspectors, and lead risk assessors are authorized to conduct lead inspections.

III. Clarification

After considering the matter, the Board adopted the following guidance:

In lieu of meeting the training requirements of 18 VAC 15-30-52.F.4.a, an applicant can meet the training requirements for a lead inspector license by providing evidence of successful completion of board-approved lead inspector refresher training along with evidence that the applicant has taken and maintained current risk assessor training (initial and all subsequent refreshers, as applicable).

All other requirements for licensure must be met in accordance with the Board’s Lead-Based Paint Activities Regulations.

The variance for training in this guidance is for initial lead inspector licenses only.

In accordance with Board guidance adopted August 12, 2009, refresher training courses must be specific to the discipline of license being renewed.

Thus, a lead inspector license can only be renewed with lead inspector training.

Cosmetology Instructor Program Guidance (6639_Cosmetology Instructors May Teach Nail or Wax Inst.pdf)

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Board for Barbers and Cosmetology January 14, 2019 Guidance Document : Cosmetology Instructors May Teach Nail or Wax Instructor Programs

Interpretation of whether 18 VAC 41-20-200.3.a includes instructor programs when it allows cosmetology instructors to teach nail and wax programs

On January 14, 2019, the Board issued the following guidance:

Guidance Issued on January 14, 2019

Cosmetology Instructors may teach nail and wax instructor programs pursuant to 18 VAC 41-20-200.3.a.

Contract and Purchase Order Modification Policy (4212_Policy 500-02.pdf)

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Policy 500-02.pdf

I. PURPOSE

The purpose of this policy is to establish agency restrictions on contract and purchase order modifications.

II. POLICY STATEMENT

The Department of Professional and Occupational Regulation (DPOR) shall comply with the requirements of Chapters 3.5, 10.12, and 14.4 of the DPS Agency Procurement and Surplus Property Manual (APSPM), Chapter 10 of the Virginia Information Technologies Agency IT Procurement Manual (ITPM), and §2.2-4309 of the Code of Virginia as it relates to contract modifications and purchase order changes.

A change order shall be processed for all issued purchase orders when requested by the supplier, or when the invoiced dollar value is greater or less than 10% of the total purchase order value.

III. DEFINITIONS
    Contract: An agreement enforceable by law, between two or more competent parties, to do or not to do something, not prohibited by law, for consideration. A contract is any type of agreement or order for the procurement of goods or services. Purchase Order: A document used to execute a purchase transaction with a vendor. It serves as a notice to a vendor that an award has been made and that performance can be initiated under the terms and conditions of the contract. It includes a description of what good/service is ordered, how much is needed, and what it will cost. A PO is a legal offer to buy goods and services.

IV. RELATED DOCUMENTS
    DPS Agency Procurement & Surplus Property Manual (APSPM) Virginia Information Technologies Agency IT Procurement Manual (ITPM) § 2.2-4309 of the Code of Virginia Commonwealth of Virginia Vendors Manual

V. GENERAL PROVISIONS

A supplier may request a contract modification or purchase order change by contacting the contract administrator or the DPOR Procurement Office.

Any request to change contract price, quality, quantity, delivery, or cancellation will be evaluated for validity and price reasonableness.

The supplier will receive approved changes through Virginia’s eProcurement portal (eVA) or by other written notification.

Master Installer License Requirements for SDS Contractors (6241_Sewage Disposal System Qualified Individual Licens.pdf)

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Board for Contractors Guidance Document: Master Installer License Requirement for Qualified Individual of Contractor’s License with Sewage Disposal System (SDS) Specialty

Adopted August 8, 2017

I. Background

Currently, the Board for Contractors requires the Qualified Individual (QI) of a Contractor’s License with the Sewage Disposal System (SDS) specialty to hold a Conventional or Alternative Installer License issued by the WWWOOSSP Board.

On April 1, 2017, the WWWOOSSP Board Regulations were amended, in part, to create a journeyman and master license structure for all onsite sewage system professions, to include installer licenses.

II. Issue

The WWWOOSSP Board’s new regulations require that a master licensee provide direct supervision of any regulated work performed by a journeyman licensee, and that there be an employment or contractual relationship between the master licensee and any journeyman licensees under the master’s direct supervision.

    1. Thus, a journeyman installer cannot be the individual primarily responsible for the provision of onsite sewage system installation services by a licensed contractor with the SDS specialty.

III. Request for Guidance

As a result of the above changes to the WWWOOSSP Board regulations, the Board for Contractors adopts the following policy, to be fully implemented by January 1, 2018:

    The Qualified Individual of a Contractor’s License with (or applying for) the SDS specialty must hold a current Master Conventional or Alternative Installer License issued by the WWWOOSSP Board. 18VAC160-40-510 of the Onsite Sewage System Professionals Licensing Regulations

Contractor Licensing for Well Abandonments (7260_Contractor License Specialty Requirement for Well .pdf)

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Proposed Guidance Document

Board for Contractors

PROPOSED Guidance Document: Contractor License Specialty Requirement for Well Abandonments

Adopted September 20, 2022

Anticipated Effective Date: January 18, 2023

Effective upon conclusion of the public comment period required pursuant to § 2.2-4002.1 of the Code of Virginia

The following guidance document has been prepared to clarify licensing requirements related to well abandonments under the jurisdiction of the Board for Contractors.

I. Background

Department staff has received inquiries regarding the contractor license specialty requirements for well abandonments of Class IIIC wells under 12VAC5-630-360.

Traditionally, the abandonment of these wells has been performed by contractors with the water well/pump contracting (WWP) specialty.

II. Issue

Section 54.1-1128 of the Code of Virginia defines a “water well systems provider” as:

    “…any individual who is certified by the Board in accordance with this article and who is engaged in drilling, installation, maintenance, or repair of water wells, water well pumps, ground source heat exchangers, and other equipment associated with the construction, removal, or repair of water wells, water well systems, and ground source heat pump exchangers to the point of connection to the ground source heat pump.”

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

Section 18VAC50-22-30 of the Board for Contractors regulations defines “water well/pump contracting” as:

    “the service that provides for the installation of a water well system, including geothermal wells, which includes construction of a water well to reach groundwater, as defined in § 62.1-255 of the Code of Virginia, and the installation of the well pump and tank, including pipe and wire, up to and including the point of connection to the plumbing and electrical systems.
    No other classification or specialty service provides for construction of water wells. This regulation shall not exclude the PLB, ELE, or HVA classification from installation of pumps and tanks.”

During the course of an excavation of property, the contractor with the highway/heavy contractor (H/H) classification may uncover wells that need to be properly abandoned to ensure they are not a danger to the public.

III. Board Guidance

The Board provides the following guidance:

    A licensed contractor with the H/H classification is allowed to properly abandon a Class IIIC bored/drilled well in accordance with Virginia Department of Health regulations when performing site work.
    The Virginia Board for Contractors will be taking public comment on this proposed guidance document. A 30-day comment period will begin on December 19, 2022.
    If you wish to comment on the proposed guidance document, you may do so via the Town Hall website or you may submit written comments so that they are received before the end of the 30-day comment period to:
    Marjorie King, Board Administrator Board for Contractors Department of Professional and Occupational Regulation 9960 Mayland Drive, Suite 400 Richmond, VA 23233 contractor@dpor.virginia.gov

Electronic Delivery of Asbestos and Lead Refresher Courses (7209_Electronic Delivery of Asbestos and Lead Refresher.pdf)

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Guidance Document Virginia Board for Asbestos, Lead, and Home Inspect ors

Page 1 of 3

Virginia Board for Asbestos, Lead and Home Inspectors Guidance Document: Electronic Delivery of Asbestos and Lead Refresher Courses

Adopted May 12, 2022

Effective Date: July 7, 2022

I. Background

During the State of Emergency declared due to COVID-19,

Former Governor Northam’s Amended Executive Order 51 authorized the heads of executive branch agencies, on behalf of their regulatory boards as appropriate, to temporarily waive any state requirement or regulation in order to assist in mitigating the effects of the pandemic.

Pursuant to this authority, a waiver of any regulations of regulatory boards under DPOR that prohibit or limit online, electronic, or distance theoretical instruction was issued.

During this time, asbestos and lead courses that do not require a hands-on component of training were permitted to be conducted in a virtual format.

II. Issue

Since the expiration of this waiver on July 31, 2021,

and as the Board’s regulations are silent on electronic methods of course delivery, staff has received multiple inquiries regarding allowable methods of delivery for asbestos and lead training courses.

III. Board Guidance

In order to remain in alignment with the Code of Federal Regulations, and in compliance with Chapter 5 of Title 54.1 of the Code of Virginia,

Board staff provides the following guidance:

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

Guidance Document Virginia Board for Asbestos, Lead, and Home Inspect ors

Page 2 of 3

Electronic delivery of asbestos and lead refresher training courses is permitted so long as the below requirements are met:

    1. Training providers must have a system in place to authenticate each student’s identity and their eligibility to enroll in the course. 2. A unique identifier must be assigned to each student to be used to launch and re-launch the course. This identifier may also be used throughout the course if deemed necessary by the instructor. 3. Each student must be logged in to the course and participating for the full length of time required for each course discipline. The training provider must track each student’s course log-ins, launches, progress, and completion, and maintain a record of such pursuant to statutory and regulatory record-keeping requirements. 4. The course must include knowledge checks throughout the entirety of the course. The knowledge checks must be successfully completed before the student moves on to the next module. 5. Course instructors must be available to answer questions or offer technical assistance via online discussion or message boards, or a telephone number during the training period. 6. There must be a test of at least 20 questions at the end of the course, of which 80% must be answered correctly for successful completion of the course. The test must be designed so that the student does not receive feedback on answers until after the test has been submitted. 7. Each student will be provided with a completion certificate that may be saved and printed. The completion certificate will specifically mention the course was taken online. The certificate must not be susceptible to editing. The certificate will contain all information necessary to meet all other statutory and regulatory requirements.

This policy applies to asbestos and lead refresher courses only. A pre-existing approval for an in-person, classroom-based refresher course does not extend to approval of the electronic course.

Each electronic course must be separately approved.

Refresher course notifications and participant lists provided to Board staff must indicate whether the course is conducted electronically.

For auditing purposes,

Board staff will have unrestricted access to the electronic course at any time during which the course is conducted.

Electronic courses must meet all other statutory and regulatory refresher course requirements as outlined in the Board’s regulations.

For the purposes of this guidance, electronic delivery includes real-time virtual training and asynchronous delivery of training courses.

Branch Pilot License Renewal Guidelines (5008_Branch Pilot Renewal Requirements.pdf)

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Guidance Document

To: Regulants & Other Members of the Public

From: Virginia Board for Branch Pilots

Date: August 1, 2012

Re: License Renewal Requirements

Purpose

The purpose of this document is to clarify what branch pilots are required to provide as proof of a satisfactory physical examination conducted within the immediately preceding 60 days of renewal.

Background

§ 54.1-906 of the Code of Virginia mandates all licenses issued by the Board shall expire on December 31 of the year in which issued.

Every pilot who holds a license as a branch pilot shall appear before the Board every twelve months, and, if the Board deems him qualified, it shall renew his license, which shall continue his term of office for one year following each renewal.

Upon each renewal he shall appear before the clerk before whom he originally qualified, and renew his oath of office, but the bond given by him shall remain in force.

18VAC45-20-20 License Renewal

A. General Requirements

Each pilot seeking renewal of his license shall complete a renewal application, comply with the provisions of these sections, and appear before the board or its License Renewal Committee which shall determine if he possesses the qualifications to be renewed.

B. Limited Branch Pilot Renewal Standards

  • Furnish to the board evidence of a satisfactory physical examination conducted within the immediately preceding 60 days; Furnish to the board evidence that he has transited the waters embraced by his license during the preceding 12 months; After three years of licensure as a limited branch pilot, possess a valid First Class Pilot License issued by the United States Coast Guard for the same waters as his limited branch. Any such federal license acquired after January 1994 shall include an Automated Radar Plotting Aids (ARPA) radar certificate; Pay a license renewal fee of $60. Each check or money order is to be made payable to the Treasurer of Virginia. All fees shall be non-refundable.
]

C. Full Branch Pilot Renewal Standards

  • Possess a valid unlimited Federal Inland Masters License with First Class Pilot endorsement issued by the United States Coast Guard for the same waters as his branch; any such federal license renewed or acquired after January 1994 shall include an Automated Radar Plotting Aids (ARPA) radar certificate; Furnish to the board evidence of a satisfactory physical examination conducted within the immediately preceding 60 days; Furnish to the board evidence that he has transited the waters embraced by his license during the preceding 12 months, and that he has piloted 12 or more ships during that time, at least six trips as a pilot within the first six months of the calendar year and six trips as a pilot within the last six months of the calendar year; Upon showing of good cause, the board may waive the requirements of subdivision 3 of this subsection when in its judgment the pilot is otherwise qualified; Qualify in accordance with § 51.1-906 of the Code of Virginia; Pay a license renewal fee of $60. Each check or money order is to be made payable to the Treasurer of Virginia. All fees shall be nonrefundable.
]

Summary

Pilots must pass the required Merchant Mariner Credential Medical Evaluation to obtain a U.S. Coast Guard First Class Pilot License or an Unlimited Federal Inland Master’s License with First Class Pilot endorsement, as required by 18VAC45-20-20B.3, and 18VAC45-20-20C.1.

Submission of a copy of the (verifying) Medical Practitioner Recommendation of the U.S. Department of Homeland Security, U.S. Coast Guard Merchant Mariner Credential Medical Evaluation Report complies with 18VAC45-20-20B.1 and 18VAC45-20-20C.2.

Real Estate Pre-License Instructor Guidelines (3648_Real Estate Pre-License Instructor Guidance Docume.pdf)

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3648_Real Estate Pre-License Instructor Guidance Document

The Board is issuing this guidance document in order to interpret and implement the requirements of §§ 54.1-2105.D and 54.1-2105.02.A of the Code of Virginia as a means of providing information or guidance of general applicability to the public:

Introduction and Purpose

To ensure that Board-approved salesperson and broker pre-license courses meet the standards of quality deemed by the Board to be necessary to protect the public interests, health, safety, and welfare pursuant to §§ 54.1-2105.D and 54.1-2105.02.A of the Code of Virginia, the Board requires every Board-approved salesperson and broker pre-license course to be taught by a Board-certified pre-license instructor.

Legal Authority and Purpose

The authority for this guidance stems from the statutory provisions outlined in the Virginia Code, specifically §§ 54.1-2105.D and 54.1-2105.02.A. These statutes establish the Board’s responsibility to regulate real estate education and ensure that instructors meet the qualifications necessary to uphold the integrity and quality of pre-license education programs.

Pre-License Course Requirements

All pre-license courses for salespersons and brokers must adhere to the following standards:

    Courses must be approved by the Board prior to delivery. Instructors must be certified by the Board. Courses must meet the curriculum standards established by the Board. Courses must be taught in accordance with the approved syllabus and materials.

Instructor Certification

To become a Board-certified pre-license instructor, an individual must:

    Meet the qualifications set forth by the Board, including relevant education and experience. Complete any required training or certification programs approved by the Board. Apply for and obtain certification from the Board. Maintain certification through ongoing education or renewal requirements as specified by the Board.

Compliance and Enforcement

The Board will monitor compliance with these requirements through audits, reviews, and other enforcement mechanisms. Violations may result in disciplinary actions, including suspension or revocation of instructor certification and course approval.

Definitions and Clarifications

For the purposes of this guidance document, the following definitions apply:

    Board: The Real Estate Board responsible for licensing and regulation of real estate professionals in Virginia. Pre-License Course: An educational program required for individuals seeking to obtain a real estate salesperson or broker license. Instructor Certification: The process by which an individual is approved by the Board to teach pre-license courses.

Inspections of Residential Building Components (6663_Guidance Document regarding Inspections of Specifi.pdf)

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Guidance Document regarding Inspections of Specific Components of a Residential Building

I. Background

Board staff has received inquiries regarding whether a home inspector license is needed when performing inspections of limited components or systems of a residential structure.

Examples provided include roof inspections, foundation inspections, HVAC inspections, etc.

II. Relevant Statutes

Section 54.1-500 of the Code of Virginia defines “home inspection” as:

    1. “Any inspection of a residential building for compensation conducted by a licensed home inspector. 2. A home inspection shall include a written evaluation of the readily accessible components of a residential building, including heating, cooling, plumbing, and electrical systems; structural components; foundation; roof; masonry structure; exterior and interior components; and other related residential housing components. 3. A home inspection may be limited in scope as provided in a home inspection contract, provided that such contract is not inconsistent with the provisions of this chapter or the regulations of the Board. 4. For purposes of this chapter, residential building energy analysis alone, as defined in § 54.1-1144, shall not be considered a home inspection.

In accordance with § 2.2-4002.1 of the Code of Virginia, public comment forum held June 10, 2019 through July 10, 2019.

III. Board Guidance

Based on the definition of “home inspection” in § 54.1-500 of the Code of Virginia, an individual who does not hold a license as a home inspector and who is conducting inspections of a component or system in a residential building is not considered to be performing a home inspection.

Public Service Hours Policy (1331_Policy 100-14.pdf)

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Policy Title: Director’s Policy #100-14 Public Service Hours

Effective Date: 09/24/2009

DIRECTOR’S POLICY #100-14 PUBLIC SERVICE HOURS

Effective Date: September 24, 2009

Approved By :

I. PURPOSE

The purpose of this policy is to establish public service hours for the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT

The Department of Professional and Occupational Regulation public service hours are 8:15 a.m. to 5:00 p.m. Monday through Friday with the exception of those days when state offices are closed due to holidays, inclement weather, emergencies, or as otherwise lawfully directed.

III. DEFINITIONS

N/A

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

    A. PUBLIC SERVICE HOURS ESTABLISHED BY THE DIRECTOR
    The Director of the Department of Professional and Occupational Regulation shall establish the Department’s public service hours in accordance with operational and customer service guidelines set for state agencies.

Submitted By: Dawn Waters, Policy, Planning & Public Records Director

Guidance Document: Yes

Supersedes: Director’s Policy #100-14 Public Service Hours (Effective 05/21/2003)

Page 1 of 1

Determining Value of Blanket Surety Bonds (6390_Determining Value of Blanket Surety Bonds Filed by.pdf)

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Common Interest Community Board Guidance Document: Determining Value of Blanket Surety Bonds Filed by Developers in Lieu of Escrowing Deposits

Adopted June 7, 2018

Revised September 3, 2020

Effective December 10, 2020

I. Background

Section 55.1-2220 of the Code of Virginia outlines requirements for deposits made in connection with the purchase or reservation of a time-share product.

Subsection A of § 55.1-2220 requires:

    Any deposit made in connection with the purchase or reservation of a product shall be held in escrow. All deposits shall be held in escrow until (i) delivered to the developer upon expiration of the purchaser's cancellation period provided the purchaser's right of cancellation has not been exercised, (ii) delivered to the developer because of the purchaser's default under a contract to purchase a time-share, or (iii) refunded to the purchaser. Such funds shall be deposited in a separate account designated for this purpose that is federally insured and located in the Commonwealth; except where such deposits are being held by a real estate broker or attorney licensed under the laws of the Commonwealth, such funds may be placed in that broker's or attorney's regular escrow account and need not be placed in a separate designated account. Such escrow funds shall not be subject to attachment by the creditors of either the purchaser or the developer.

Subsection B of § 55.1-2220 permits the developer of a time-share project consisting of more than 25 units to file a corporate surety bond or irrevocable letter of credit with the Board in lieu of escrowing deposits.

Subsections C and D of § 55.1-2220 provide that the surety bond or letter of credit may either be:

    (i) an individual bond or letter of credit for each deposit accepted, (ii) a blanket bond or letter of credit if the total amount of deposits accepted by the developer exceeds $10,000.

Guidance Document

Determining the value of blanket surety bonds filed by developers in lieu of escrowing deposits.

II. Issues and Concerns

Subsection D of § 55.1-2220 specifies the following with respect to a blanket letter of credit filed with the Board:

    For the purposes of determining the amount of any blanket letter of credit that a developer maintains in any calendar year, the total amount of deposits considered held by the developer shall be determined as of May 31 in each calendar year and the amount of the letter of credit shall be in accordance with the amount of deposits held as of May 31. However, subsection C of § 55.1-2220 does not contain the timeframe for calculating deposits with respect to a blanket bond filed with the Board.

III. Board Guidance

The Board adopts a guidance document that establishes the following:

    For the purposes of determining the amount of any blanket bond that a developer maintains in any calendar year, the total amount of deposits considered held by the developer shall be determined as of May 31 in each calendar year and the amount of the bond shall be in accordance with the amount of deposits held as of May 31.

Broker Price Opinion Guidelines and Regulations (4058_Broker Price Opinion Guidance Document.pdf)

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Broker Price Opinion Guidance Document

The Real Estate Board is issuing this guidance document in order to assist its licensees in understanding the requirements of § 54.1-2010.A.1 of the Code of Virginia as a means of providing information or guidance of general applicability to the public:

Introduction and Purpose

To ensure that the Real Estate Board’s broker and salesperson licensees comply with § 54.1-2010.A.1 of the Code of Virginia, the Board prohibits any licensee who provides a valuation or analysis of real estate (such as a Broker Price Opinion) for a fee in the ordinary course of business from holding himself out as a real estate appraiser.

Such valuation or analysis shall not be referred to as an appraisal, and it shall not be used in lieu of an appraisal performed by a certified or licensed appraiser when an appraisal is required by federal or state law or regulation.

Legal and Regulatory Framework

Further, in accordance with 18 VAC 135-20-300.8 of the Board’s Regulations, any licensee who knowingly makes any false statement or report, or willfully misstates the value of any land, property or security for the purpose of influencing in any way the action of a lender may be in violation of the Board’s regulation prohibiting misrepresentation or omission.

Further, in accordance with 18 VAC 135-20-160 of the Board’s Regulations, every principal broker or supervising broker of a place of business or branch office shall exercise reasonable and adequate supervision of the provision of real estate brokerage services (to include the valuation or analysis of real estate, e.g., Broker Price Opinions) by associate brokers and salespersons assigned to the place of business or branch office.

Further, in accordance with 18 VAC 135-20-280.2 of the Board’s regulations, it is improper to accept a commission or other valuable consideration (including fees for Broker Price Opinions), as a real estate salesperson or associate broker, from any person except the licensee’s principal broker at the time of the transaction, for performance of any acts specified in Chapter 21 ( §54.1-2100 et seq.) of the Code of Virginia or the regulations of the board or related to any real estate transaction without the consent of the broker.

Further, in accordance with 18 VAC 135-20-330 of the Board’s Regulations, principal and supervising brokers may be held responsible for failing to take reasonable action to remedy situations that lead to unlawful acts or regulatory violations by licensees and employees under their supervision.

Guidelines and Prohibitions for Licensees
    Prohibition on Holding Out as an Appraiser: Licensees providing valuation or analysis for a fee shall not refer to their work as an appraisal nor use it in place of a certified or licensed appraiser’s appraisal when required by law or regulation. False Statements and Misrepresentation: Licensees must not knowingly make false statements or misrepresent the value of land, property, or securities to influence a lender. Supervision: Principal or supervising brokers shall exercise reasonable supervision over licensees providing brokerage services, including Broker Price Opinions. Accepting Compensation: It is improper to accept commissions or valuable considerations (including fees for Broker Price Opinions) from anyone other than the principal broker without the broker’s consent. Responsibility of Brokers: Principal and supervising brokers are responsible for addressing unlawful acts or violations committed by licensees under their supervision.

Waiver of Filing Fees for Adverse Decisions (5331_CIC Waiver of Filing Fee for Final Adverse Decisio.pdf)

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Common Interest Community Board Guidance Document: Requests for Waiver of Filing Fee for Notice of Final Adverse Decision

Adopted September 17, 2013

Revised September 3, 2020

Effective December 10, 2020

I. Issue

I. Issue

In accordance with 18 VAC 48-70-100 of the Common Interest Community Ombudsman Regulations, the Board may waive or refund the $25 filing fee that must accompany the Notice of Final Adverse Decision.

Such waiver or refund is permitted if the Board finds that the payment of the filing fee will cause undue harm or financial hardship.

The Waiver of Filing Fee Request Form currently requests an explanation as to why paying the filing fee would cause undue financial hardship.

In order to provide an objective method for determining the appropriateness of waiving or refunding the filing fee, the Board requested at its June 27, 2013, Board meeting that staff conduct research and prepare a recommendation wherein the federal poverty guidelines be used as the basis for determining financial hardship.

II. Applicable Regulations and Statutes

II. Applicable Regulations and Statutes

18 VAC 48-70-100 of the Common Interest Community Ombudsman Regulations states:

    “In accordance with § 54.1-2354.4 B of the Code of Virginia, the board may, for good cause shown, waive or refund the filing fee upon a finding that payment of the filing fee will cause undue financial hardship for the complainant.” Guidance Document Requests for Waiver of Filing Fee for Notice of Final Adverse Decision Adopted September 17, 2013 (Revised September 3, 2020) § 54.1-2354.4(B) of the Code of Virginia states: A complainant may give notice to the Board of any final adverse decision in accordance with regulations promulgated by the Board. The notice shall be filed within 30 days of the final adverse decision, shall be in writing on forms prescribed by the Board, shall include copies of all records pertinent to the decision, and shall be accompanied by a $25 filing fee. The fee shall be collected by the Director and paid directly into the state treasury and credited to the Common Interest Community Management Information Fund pursuant to § 54.1-2354.2. The Board may, for good cause shown, waive or refund the filing fee upon a finding that payment of the filing fee will cause undue financial hardship for the member. The Director shall provide a copy of the written notice to the association that made the final adverse decision.
The Board may, for good cause shown, waive or refund the filing fee upon a finding that payment of the filing fee will cause undue financial hardship for the complainant.

III. Policy

III. Policy

The U.S. Department of Health & Human Services (HHS) Poverty Guidelines will be used by the Board to establish the threshold for whether a filing fee will be waived or refunded as a result of financial hardship.

The Poverty Guidelines for the most recent or current, whichever is applicable, calendar year will be used.

The HHS Poverty Guidelines can be found at http://www.aspe.hhs.gov/.

In order to determine whether an individual requesting the waiver or refund of the filing fee is at or below the HHS Poverty Guidelines, he shall be required to submit supporting documentation that provides proof of income.

    Recent tax return form W-2 form Letter from an employer, welfare officer, case worker, or Social Security Administration office indicating annual income. [•]Such letter must be on agency/company letterhead and must include the verifier’s signature and contact phone number for verification purposes.

The Board authorizes staff to approve a waiver or refund of the filing fee if proof of income submitted is at or below the then-current HHS Poverty Guidelines.

Board staff may request additional information as needed in order to ensure compliance with this policy.

Should Board staff be unable to satisfactorily affirm that the proof of income submitted complies with this policy, the request for waiver or refund will not be approved.

The individual requesting a waiver or refund, or Board staff, may request that the Board consider the request for waiver or refund in the event that the supporting documentation is not sufficient or a determination cannot be reasonably made based on the information submitted.

In accordance with the Virginia Freedom of Information Act (§ 2.2-3700 et seq.), the referenced supporting documentation is exempt from public disclosure.

Common Interest Community Registration Guidelines (7092_Common Interest Community Association Registration.pdf)

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Common Interest Community Board Guidance Document: Common Interest Community Association Registration

I. Background

Section 18VAC48-60-60 of the Common Interest Community Association Registration Regulations establishes the application fee schedule for initial registration of a common interest community association and for renewal of a registration.

The section provides:

The following fee schedule is based upon the number of lots or units subject to the declaration for each association. Each association filing its first annual report shall also pay the assessment required by § 54.1-2354.5 B of the Code of Virginia.

    Number of Lots or Units | Registration Fee | Renewal Fee 1 - 50 | $45 | $30 51 - 100 | $65 | $50 101 - 200 | $100 | $80 201 - 500 | $135 | $115 501 - 1000 | $145 | $130 1001 - 5000 | $165 | $150 5001+ | $180 | $170

Guidance Document Common Interest Community Association Registration - Interpretive Guidance for 18VAC48-60-60 Adopted September 23, 2021 Page 2 of 4

II. Issues/Concerns

The Board has received inquiries seeking clarification as to the meaning of the phrase “lots or units subject to the declaration.”

Those filing an annual report on behalf of an association may need clarification on the meaning of “lots or units subject to the declaration” in order to (i) ensure the annual report is accurate regarding the number of lots or units in the community, and (ii) pay the appropriate registration or renewal fee.

Section 54.1-2345 of the Code of Virginia states, in part: “'Common interest community' means real estate subject to a declaration containing lots, at least some of which are residential or occupied for recreational purposes, and common areas to which a person, by virtue of the person's ownership of a lot subject to that declaration, is a member of the association and is obligated to pay assessments of common expenses…” (emphasis added)

“Declaration” means any instrument, however denominated, recorded among the land records of the county or city in which the development or any part thereof is located, that either (i) imposes on the association maintenance or operational responsibilities for the common area as a regular annual assessment or (ii) creates the authority in the association to impose on lots, or on the owners or occupants of such lots, or on any other entity any mandatory payment of money as a regular annual assessment in connection with the provision of maintenance or services or both for the benefit of some or all of the lots, the owners or occupants of the lots, or the common area.

“Declaration” includes any amendment or supplement to the instruments described in this definition.

“Lot” means (i) any plot or parcel of land designated for separate ownership or occupancy shown on a recorded subdivision plat for a development or the boundaries of which are described in the declaration or in a recorded instrument referred to or expressly contemplated by the declaration, other than a common area, and (ii) a unit in a condominium association or a unit in a real estate cooperative.

Section 55.1-1800 of the Code of Virginia states, in part: “'Development' means real property located within the Commonwealth subject to a declaration which contains both lots, at least some of which are residential or are occupied for recreational purposes, and common areas with respect to which any person, by virtue of ownership of a lot, is a member of an association and is obligated to pay assessments provided for in a declaration.”

Section 55.1-1900 of the Code of Virginia states, in part: “'Condominium' means real property, and any incidents to or interests in such real property, lawfully subject to this chapter by the recordation of condominium instruments pursuant to the provisions of this chapter.” “'Unit' means a portion of the condominium designed and intended for individual ownership and use.”

Section 55.1-2100 of the Code of Virginia states, in part: “'Cooperative' means real estate owned by an association, each of the members of which is entitled, by virtue of his ownership interest in the association, to exclusive possession of a unit.” “'Unit' means a physical portion of the cooperative designated for separate occupancy under a proprietary lease.”

During development of the regulation, the Board responded to public comment on this issue by indicating the phrase refers to “…lots or units that have been incorporated into the community by way of the recorded governing documents for the community, or any recorded amendments to such governing documents.”

Based on the above, it appears that the terms “lot” and “unit” refer to the real estate in a development that is designated for individual ownership and use. Once the provisions of the declaration become applicable to a lot or unit and any owner of the lot or unit, through recording of the declaration or an amendment to the recorded declaration, the lot or unit becomes subject to the declaration.

III. Board Guidance

The Board provides the following interpretative guidance: “The phrase ‘lots or units subject to the declaration’ as used in 18VAC48-60-60 means any lots or units in a development to which the provisions of the recorded declaration, as amended, for the common interest community are applicable.”

Fidelity Bond and Insurance Requirements for CIC Managers (4190_Evidence of Proper Fidelity Bond or Dishonesty Ins.pdf)

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Common Interest Community Board Guidance Document: Evidence of Proper Fidelity Bond or Dishonesty Insurance and Sufficient Coverage Obtained by CIC Manager Applicant

Adopted March 2, 2010

Introduction

As a condition for licensure, applicants for a Common Interest Community Manager license shall submit evidence of a blanket fidelity bond or employee dishonesty insurance policy that insures the Common Interest Community Manager against losses resulting from theft or dishonesty committed by the officers, directors, and persons employed by the Common Interest Community Manager.

The bond or insurance policy shall also include coverage for losses of clients of the Common Interest Community Manager resulting from theft or dishonesty committed by the officers, directors, and persons employed by the Common Interest Community Manager.

Coverage Requirements

The bond or insurance policy shall provide coverage in an amount equal to the lesser of $2 million or the highest aggregate amount of the operating and reserve balances of all associations under the control of the Common Interest Community Manager during the prior fiscal year.

The minimum coverage amount shall be $10,000.

The surety company or insurance company shall be authorized to do business in Virginia.

Documentation Submission

To fulfill the blanket fidelity bond or employee dishonesty insurance requirement, applicants for Common Interest Community Manager shall submit evidence that proper and sufficient coverage has been obtained to comply with § 54.1-2346(D) of the Code of Virginia.

    The name of the surety company or insurance carrier; The dollar amount of the bond or insurance policy; A description of coverage as it applies to the requirements of § 54.1-2346(D); and The expiration date of the bond or insurance policy.

Staff may require a certified statement from the surety company or insurance carrier that the applicant has sufficient coverage to comply with § 54.1-2346(D) of the Code of Virginia.

Utility Management CPE Requirements for Water Operators (6204_Effective Date of Utility Management CPE for Class.pdf)

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[Font 1 size=16]Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals Guidance Document: Effective Date of Utility Management CPE for Class 1 and Class 2 Waterworks and Wastewater Works Operators[/Font 1 size=16]

[Font 3 size=12]I. Background[/Font 3 size=12]

The Waterworks and Wastewater Works Operator Licensing Regulations effective April 1, 2017, includes a requirement that a minimum of five contact hours of the total 20 hours of CPE required pertain to utility management. Class 1 and Class 2 Waterworks and Wastewater Works Operators (see 18VAC160-30-200 and 18VAC160-30-210).

[Font 3 size=12]II. Issues/Concerns[/Font 3 size=12]

Board staff received inquiries from licensees regarding whether the 5 hours of CPE in utility management would be be applicable during the current license cycle, since some licensees have already completed their CPE for the current license cycle.

[Font 3 size=12]III. Policy[/Font 3 size=12]

At its meeting on April 20, 2017, the Board voted to not require Class 1 and 2 waterworks and wastewater works operators to complete CPE pertaining to utilities management until the next license cycle (beginning March 1, 2018 for wastewater works operators and March 1, 2019 for waterworks operators).

However, if a Class 1 or 2 waterworks or wastewater works operator does complete a minimum of five hours of CPE during the current license cycle, it will be acceptable toward the licensee meeting the CPE requirements.

Home Inspector Experience Verification Guidelines (6247_Home Inspector Applicants Experience Verification .pdf)

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6247_Home Inspector Applicants Experience Verification .pdf

Page 1 of 2

BOARD FOR ASBESTOS, LEAD, AND HOME INSPECTORS GUIDANCE DOCUMENT

Home Inspector Applicant’s Verification of Inspections Completed

Adopted August 17, 2017

I. Background

Section 18VAC15-40-32 of the Board’s Home Inspector Licensing Regulations provides the qualifications for licensure, including the requirement that “an applicant for licensure as a home inspector shall furnish documentation acceptable to the board that one of the qualifications for licensure in Table 1 has been met.”]

The requirements in subsection 1, 3, and 5 require completion of 100, 50, and 250 home inspections, respectively.

Under the certification program, a self-employed home inspector could satisfy this requirement by submitting an experience verification form signed by the applicant along with a list of addresses.

II. Issue

The home inspector program transitioned from a voluntary certification program to a mandatory licensure program on July 1, 2017.

One of the Board’s responsibilities is to ensure that the applicant has met the minimum requirements for licensure and is minimally competent, and the criteria for proof of home inspections as explained above for the certification program does not seem adequate.

Under the certification program, there was no criteria as to what had to be contained on the list of home inspections completed, and there was no independent verification by a third party.

After researching other states with home inspector regulatory programs whose entry requirements included home inspection experience, nearly all of the programs required specific information be provided on the list of home inspections and required third-party verification.

Page 2 of 2

III. Policy

Pursuant to the regulatory amendment effective July 1, 2017, the experience form has been revised to require a signature from either:

    1. the home inspector providing direct supervision, if applicable, or ; 2. a licensed home inspector, client, or an independent verifier (i.e., real estate professional, building official, etc.) who can verify the applicant’s work experience for self-employed home inspectors who completed inspections prior to July 1, 2017.

To ensure consistency in the application of the regulations and to serve as guidance to staff and applicants, the Board adopts the following policy:

In addition to the above requirement for a third-party signature outlined above, the Board requires the list of home inspections submitted to satisfy the requirements in subsections 1, 3, and 5 of 18VAC15-40-32 of the Board’s regulations as they pertain to the completion of home inspections to include, at a minimum, the following information:
    • Name of home inspector ; • Date home inspection was performed; • Client name; • Client e-mail and/or phone number; • Address of home inspection; and • Signature of home inspector at the bottom of each page of the home inspection log.

Board staff is also authorized to make further inquiries and investigations with respect to the applicant’s qualifications to confirm or amplify information supplied in accordance with 18VAC15-40-25.B of the Board’s regulations.

Guidelines for Signing Appraisal Reports (2920_Signing Any Appraisal Report.pdf)

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Real Estate Appraiser Board Guidance Document re: Signing any Appraisal Report

Adopted February 21, 2006

1. When signing a pre-printed appraisal report, appraiser trainees shall sign their name in the following manner: John Doe, Appraiser Trainee. Their license number must be indicated on the line marked State License #.

Section 18 VAC 130-20-10 of the Regulations of the Board, defines appraiser trainee as “an individual who is licensed as an appraiser trainee to appraise those properties which the supervising appraiser is permitted to appraise.”

2. Unlicensed Trainees and Signatures

The Board recognizes that there are unlicensed trainees. While an unlicensed individual may sign an appraisal report, § 54.1-2009 of the Code of Virginia, prohibits an unlicensed individual from using the terms “appraiser” or “appraisal”.

Unlicensed trainees shall sign their name in the following manner: John Doe, Unlicensed Trainee. Failing to include a license number will further notify users and reviewers of the report that they are not licensed.

3. Submission Requirements and Disciplinary Actions

All appraisal reports submitted to the Board that were completed after June 1, 2006, shall adhere to the above requirements. Reports submitted in violation of these requirements shall subject the supervising appraiser to disciplinary action by the Board.

Contractor Licensing for Sewage System Maintenance (6790_Contractor License Requirement for Onsite Sewage S.pdf)

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[SIZE=20]Guidance Document Board for Contractors [PAGE=1]

[SIZE=12]Board for Contractors Guidance Document: Contractor License Requirement for Onsite Sewage System Maintenance

[SIZE=12]Adopted October 29, 2019 | Effective December 26, 2019

I. Background

Prior to July 1, 2018, an onsite sewage system installer license from the Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals ( WWWOOSSP Board ), along with a construction permit from the Virginia Department of Health, was required to perform certain repairs

    1. to an onsite sewage system, including replacement of sewer lines, conveyance lines, distribution boxes, and header lines.

While work considered repairs are limited to licensed installers working under a contractor’s license with the SDS specialty, licensed onsite sewage system operators perform maintenance on onsite sewage systems and are not required to work under a contractor’s license.

During the 2018 General Assembly Session, § 32.1-163 of the Health Code was amended to define “maintenance” as follows:

1. Section 12VAC5-620-10 of the regulations under VDH defines “repair” as “the construction or replacement of all or parts of a sewage disposal system or private well to correct a failing, damaged, or improperly functioning system or well when such construction or replacement is required by the board's regulations”.

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

Guidance Document Board for Contractors Page 2 of 3

"Maintenance" means, unless otherwise provided in local ordinance, (i) performing adjustments to equipment and controls and/or (ii) in-kind replacement of normal wear and tear parts that do not require a construction permit for adjustment or replacement of the component such as light bulbs, fuses, filters, pumps, motors, sewer lines, conveyance lines, distribution boxes, header lines, or other like components.

"Maintenance" includes pumping the tanks or cleaning the building sewer on a periodic basis.

Maintenance Notwithstanding any local ordinance, “maintenance” shall does not include replacement of tanks, drainfield piping, distribution boxes, subsurface drainfields, or work requiring a construction permit and installer.

Unless otherwise prohibited by local ordinance, a conventional onsite sewage system installer or an alternative onsite sewage system installer may perform maintenance work limited to in-kind replacement of light bulbs, fuses, filters, pumps, sewer lines, conveyance lines, distribution boxes, and header lines.

The definition of “maintenance” in the WWWOOSSP Board’s Regulations tracks to conform to the definition of “maintenance” in the Health Code. Therefore, 18VAC160-40-10 of the WWWOOSSP Board’s regulations was amended effective September 19, 2018, to reflect the above definition of “maintenance”.

II. Issue

With the change in definition, an operator is now permitted to perform replacement of sewer lines, conveyance lines, distribution boxes, and header lines, and a construction permit for repair is no longer required.

Keeping in mind an onsite sewage system operator whose work experience is solely performing maintenance on onsite sewage systems would not qualify for a contractor’s license, there has been confusion regarding whether the work still requires a contractor’s license.

Section 54.1-1100 of the Code of Virginia includes the following definition:

    "’Contractor" means any person, that for a fixed price, commission, fee, or percentage undertakes to bid upon, or accepts, or offers to accept, orders or contracts for performing, managing, or superintending in whole or in part, the construction, removal, repair or improvement
    — emphasis added —
    of any building or structure permanently annexed to real property owned, controlled, or leased by him or another person or any other improvements to such real property. For purposes of this chapter, "improvement" shall include (i) remediation, cleanup, or containment of premises to remove contaminants or (ii) site work necessary to make certain real property usable for human occupancy according to the guidelines established pursuant to § 32.1-11.7.

III. Board Guidance

As a result of the above changes to the WWWOOSSP Board regulations and Code of Virginia, the Board for Contractors adopts the following guidance:

For onsite sewage system work only, the Board will consider the definition of “maintenance” in 18VAC160-40-10 and § 32.1-163 of the Code of Virginia as it pertains to the type of work that would not require a contractor’s license with the SDS specialty.

However, any other regulated work (i.e., contracting, installations and repairs, or operations and maintenance) performed by the individual or contractor must be done in compliance with Chapters 11 and 23 of Title 54.1 of the Code of Virginia as applicable.

Procedure for Compliance Determination in Common Interest Communities (6911_Guidance Document Procedure for Determination of .pdf)

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Common Interest Community Board Guidance Document: Procedure for Determination of Compliance with § 55.1 -2220 and § 55.1 -2234

Adopted October 26, 2009

Revised September 3, 2020

Effective December 10, 2020

The CIC Board has the obligation pursuant to § 55.1 -2230 (B) upon request of an aggrieved owner to render a determination whether compliance with §§ 55.1 - 2220 or 55.1 -2234 has occurred. The following are guidelines for handling the determination request.

Procedural Steps

    1. Upon receipt of a complaint for which the Ombudsman concludes there is a Request for a Determination, the file will be set up in the name of the Board and the aggrieved owner. The Ombudsman will send the file to the Executive Director of the CIC Board or designated staff person (“Board staff”). 2. Board staff will request the aggrieved owner provide all written documentation that owner wishes the Board to consider regarding the Request for Determination. Board staff may supplement the written information with other information in possession of Department. Board staff shall collect all relevant documentation which shall constitute the Request for Determination Record (“Determination Record”). 3. If the determination request pertains to compliance with § 55.1 -2220 (escrow of deposits), Board staff shall research to determine if the bond or letter of credit filed with the Board to protect all escrowed deposits is current and valid. 4. If the determination request pertains to compliance with § 55.1 -2234 (developer’s obligation to complete), Board staff shall review the most recently filed public offering statement for language regarding the Guidance Document Procedure for Determination of Compliance with § 55.1 -2220 and § 55.1 -2234. Adopted October 26, 2009 (Revised September 3, 2020). Completion of the units; determine if a payment and performance bond was filed with the Board to ensure completion of all promised and incomplete units and common elements; and determine if the Board was notified by the developer of any of the causes identified in § 55.1 -2234 (A) which may have delayed, hindered, or prevented completion. 5. Board staff will place the Request for Determination and associated Determination Record on the next available Board agenda. 6. The Board will consider the matter at a full Board meeting and determine, based on the Determination Record, whether the information supports a determination that compliance has occurred.

Guidance on Onsite Sewage System Design by Licensed Professionals (4919_Onsite Sewage Systems Designed by Professional Eng.pdf)

Original Words: 1,089
Condensed Words: 889
Word Reduction: 18.4%

Guidance Document

To: Regulants & Other Members of the Public

From: Virginia Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers, and Landscape Architects (APEL SCIDL A Board)

Date: December 15, 2011 (Revised March 17, 2015 and June 13, 2016)

Re: Onsite Sewage Systems Designed by PE’s and Onsite Soil Evaluators

Purpose

The purpose of this document is to clarify the requirements for onsite sewage systems designs as completed by a licensed professional engineer (PE) or a licensed onsite soil evaluator.

All systems consist of both the treatment and dispersal components.

Background

§ 54.1-406 of the Code of Virginia requires a license for any person engaging in the practice of engineering unless otherwise exempt pursuant to §§ 54.1-401, 54.1-402, or 54.1-402.1.

The full text of the statute reads as follows:

    A. Unless exempted by §§ 54.1-401, 54.1-402, or 54.1-402.1, a person shall hold a valid license prior to engaging in the practice of architecture or engineering which includes design, consultation, evaluation or analysis and involves proposed or existing improvements to real property. § 54.1-402 of the Code of Virginia contains various exemptions from licensure for specific activities meeting specific conditions. The full text of the licensure exemption regarding onsite sewage systems is contained in § 54.1-402(A)(11) and reads as follows: § 54.1-402 Further exemptions from license requirements for architects, professional engineers, and land surveyors. A. No license as an architect or professional engineer shall be required pursuant to § 54.1-406 for persons who prepare plans, specifications, documents and designs for the following, provided any such plans, specifications, documents or designs bear the name and address of the author and his occupation: 11. Conventional and alternative onsite sewage systems receiving residential wastewater, under the authority of Chapter 6 of Title 32.1, designed by a licensed onsite soil evaluator, which utilize packaged equipment, such as equipment of catalogued standard design that has been coordinated and tested by the manufacturer, and complies with all applicable codes, provided (i) the flow is less than 1,000 gallons per day; and (ii) if a pump is included, (a) it shall not include multiple downhill runs and must terminate at a positive elevational change; (b) the discharge end is open and not pressurized; (c) the static head does not exceed 50 feet; and (d) the force main length does not exceed 500 feet.

SECTION A: Onsite Sewage Systems Receiving Residential Wastewater

Normally, a PE license is required to design an onsite sewage system; however, pursuant to the exemption listed above, an onsite soil evaluator, who holds the appropriate license issued by the Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals (“WWWOOSSP Board”), may design an onsite sewage system receiving residential wastewater so long as the system meets all of the following criteria:

    1. Utilizes packaged equipment, such as equipment of catalogued standard design that has been coordinated and tested by the manufacturer, and complies with all applicable codes; 2. Produces a flow which is less than 1,000 gallons per day; 3. The pump (if a pump is included) does not include multiple downhill runs, terminates at a positive elevational change; the discharge end is open and not pressurized; the static head does not exceed 50 feet; and the force main length does not exceed 500 feet.

As long as all three of the above criteria are met, a PE license is not required and the onsite sewage system receiving residential wastewater may be designed by an onsite soil evaluator, who holds the appropriate license issued by the WWWOOSSP Board.

However, if any of the above three conditions are not met, the onsite sewage systems receiving residential wastewater (and not just that component) must be designed by a licensed PE.

If the onsite sewage system does not meet each of the three criteria in Section A, the entire system must be designed by a licensed PE. For any condition that is not met, it is not acceptable to have a PE sign and seal only that component; the PE is responsible for the entire system design.

An onsite soil evaluator shall be responsible for any work he performs regarding a soil evaluation. A PE shall be responsible for the work he performs based on the soil evaluation.

The PE must sign and seal the entire system because the licensed onsite soil evaluator no longer meets the exemption contained in § 54.1-402(A)(11).

An onsite sewage system receiving residential wastewater that meets the above three criteria may be designed by a licensed onsite soil evaluator, who holds the appropriate license issued by the WWWOOSSP Board, in accordance with § 54.1-402(A)(11).

Should a PE be involved in any design of the system, regardless if a PE license is required, the PE must sign and seal his work.

SECTION B: Residential Wastewater

§ 54.1-400 of the Code of Virginia states, in part: "Residential wastewater" means sewage (i) generated by residential or accessory uses, not containing storm water or industrial influent, and having no other toxic, or hazardous constituents not routinely found in residential wastewater flows, or (ii) as certified by a professional engineer.

The fact that the locality has approved a use as an “accessory use” for zoning or other purposes is not dispositive to the determination that the wastewater constitutes “residential wastewater” as defined by § 54.1-400.

Factors to consider in determining whether the wastewater meets the definition of subsection (i) of "Residential wastewater" contained in § 54.1-400 include, but are not limited to:

    1. Does the location/source of the wastewater come from a structure that is primarily a residence? 2. Is the accessory use incidental and subordinate to the primary residence? 3. Does the wastewater from the structure that enters the onsite sewage system not contain storm water, industrial influents, other toxics or hazardous constituents not routinely found in residential wastewater such as chemicals, increased Biochemical Oxygen Demand or Total Suspended Solids?

If the answer to any of the above three questions is “No,” then a licensed PE must certify that the wastewater is of residential strength.

Further, calculations to determine wastewater characterizations or to certify that the wastewater is of residential strength shall only be done by a licensed PE.

If the onsite system meets the criteria of Section A and B, or a PE has determined and certified the wastewater is of residential strength, then an onsite soil evaluator, who holds the appropriate license issued by the WWWOOSSP Board, may design the system.

A PE who has determined and certified the wastewater is of residential strength shall sign and seal his work.

Guidance on Cemetery Financial Reporting and Trust Funds (5752_Financial Report and Report Prepared by Independen.pdf)

Original Words: 1,266
Condensed Words: 843
Word Reduction: 33.4%

CEMETERY BOARD | Guidance Document Financial report and report prepared by independent certified public accountant (SB 1174, Chapter 344 of the 2015 Acts of Assembly) July 1, 2015 (adopted June 16, 2015)

PURPOSE

As a means of providing information or guidance of general applicability to the public, the Cemetery Board is issuing this guidance document in order to assist its licensees in understanding the Board’s procedures for financial reporting required by §§ 54.1-2324 and 54.1-2333 of the Code of Virginia.

BACKGROUND

The following are relevant excerpts from the Cemetery Board statutes:

§ 54.1-2319. Deposit in perpetual care trust fund required upon sale of graves, etc.

Each cemetery company shall deposit a minimum of ten percent of the receipts from the sale of graves and above-ground crypts and niches, excluding below-ground burial vaults, in cash in the perpetual care trust fund within thirty days after the close of the month in which such receipts are paid to it.

If the purchaser's payment is made on an installment or deferred payment basis, the cemetery company shall have the option of paying ten percent of the amount of principal in each payment received into the perpetual care trust fund.

If the cemetery company provides a grave or an above-ground crypt or niche without compensation, ten percent of the retail sales price shall be deposited within thirty days after the close of the month in which the property is provided to the consumer. § 54.1-2320. Additional deposit not required upon subsequent sale of same grave, crypt or niche.

If ten percent of the sales price of a grave or above-ground crypt or niche has been deposited in a perpetual care trust fund, no deposit shall be required on subsequent sales of the same grave, crypt or niche.

§ 54.1-2321. Recovery of original perpetual care trust fund deposit.

Once the cemetery company has deposited in the perpetual care trust fund a sum equal to twice the amount of the original deposit, exclusive of the original deposit, the trustee shall allow the cemetery company to recover its original deposit by withholding the money that would otherwise be required to be deposited in the perpetual care trust fund until the amount of the original deposit is recovered.

Once the cemetery company has recovered an amount equal to its original deposit, deposits to the perpetual care trust fund shall be resumed. § 54.1-2322. Use of income from perpetual care trust fund.

A. The income from the perpetual care trust fund shall be used solely and exclusively for the general care, maintenance, administration, and embellishment of the cemetery.

Unless prior approval has been obtained from the Board or a court of competent jurisdiction, the principal of the perpetual care trust fund shall only be used for investment purposes.

B. No portion of the perpetual care trust fund shall be used to pay any personal obligation or debt of any officer or owner of the cemetery or any tax obligation incurred by the cemetery or for any purpose other than that expressly described in this section.

Nothing in this section shall be construed to limit the ability of the perpetual care trust fund trustee from paying normal operating expenses and income taxes of the trust itself, the trust being a separate legal entity. § 54.1-2325. Deposit in preneed trust required upon sale of property or services not to be delivered within 120 days.

A. Each cemetery company shall deposit into a trust fund at least forty percent of the receipts from the sale of property or services purchased pursuant to a preneed burial contract, when the delivery thereof will be delayed more than 120 days from the initial payment on said contract.

The cemetery company shall establish a special trust fund in a Virginia trust company or trust subsidiary or a federally insured bank or savings institution doing business in the Commonwealth.

The trust shall bear the legend "Preneed Trust Account." Deposits are required to be made by the cemetery company within thirty days after the close of the month in which said receipts are paid to it.

B. If the purchaser's payment is made on an installment or deferred payment basis, the seller shall have the option of paying each payment received into the preneed trust account. § 54.1-2330. Specific funds and income to remain in preneed trust account; exception.

Specific funds shall remain intact until the property is delivered or services performed as specified in the contract.

The net income from the preneed trust account, after payment of any appropriate trustee fees, commissions, and costs, shall remain in the account and be reinvested and compounded.

Any trustee fees, commissions, and costs in excess of income shall be paid by the cemetery company and not from the trust.

However, the trustee shall, as of the close of the cemetery company's fiscal year, upon written assurance to the trustee of a certified public accountant employed by the seller, return to the seller any income in the seller's account which, when added to the specific funds, is in excess of the current cost requirements for all undelivered property or services included in the seller's preneed burial contracts.

The seller's cost requirements shall be certified in its records by an affidavit sworn by the compliance agent and shall be determined by the seller as of the close of the cemetery company's fiscal year. § 54.1-2331. Disbursement of trust funds upon performance of contract.

A. Upon performance of the preneed burial contract, the seller shall certify to the trustee by affidavit the amount of specific funds in the trust, identified to the contract performed, which the trustee shall pay to the seller.

The seller may in its records itemize the property or services and the consideration paid or to be paid therefor, to which the deposit requirements of this chapter apply.

In such case, the seller may, upon certification to the trustee of performance or delivery of such property or services and of the amount of specific trust funds identified in its records to such items, request disbursement of that portion of the specific funds deposited pursuant to the contract, which the trustee shall pay to the seller.

B. If the preneed contract provides for two or more persons, the seller may, at its option, designate in its records the consideration paid for each individual in the preneed burial contract.

In such case, upon performance of that portion of the contract identified to a particular individual, the seller may request, by certification in the manner described above, the disbursement of trust funds applicable to that portion of the contract, which the trustee shall pay to the seller.

SUMMARY

Perpetual Care Trust Fund

A cemetery company shall engage a properly licensed certified public accountant to analyze the cemetery company’s financial report, which shall be on the forms prescribed by the Board, in accordance with standards established by the AICPA to ensure the cemetery company complied with §§ 54.1-2319, 54.1-2320, 54.1-2321 and 54.1-2322 of the Code of Virginia concerning the perpetual care trust.

When determining the total value of the perpetual care trust fund, value shall mean value determined by cost basis.

Preneed Trust Fund

A cemetery company shall engage a properly licensed certified public accountant to analyze the cemetery company’s financial report, which shall be on the forms prescribed by the Board, in accordance with standards established by the AICPA to ensure the cemetery company complied with §§ 54.1-2325, 54.1-2330 and 54.1-2331 of the Code of Virginia concerning the preneed trust fund.

When determining the total value of the preneed trust fund, value shall mean value determined by cost basis.

Guidelines for Onsite Sewage System Installers (6205_Onsite Sewage System Installers Installation of No.pdf)

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[SIZE=large]Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals Guidance Document: Onsite Sewage System Installers

Adopted September 27, 2011

Revised October 26, 2017

I. Policy

The Board adopts the following policy as it pertains to Onsite Sewage System Installers and the installation of non-discharging onsite sewage systems:

    1. A licensed alternative onsite sewage system installer is required for the installation of nondischarging onsite sewage systems permitted by VDH, regardless of the size of the nondischarging onsite sewage system. 2. The licensed alternative onsite sewage system installer must also be a licensed contractor or work for a licensed contractor who has the SDS specialty on his contractor’s license if required by Chapter 11 of Title 54.1 of the Code of Virginia. 3. Depending on the construction and installation plans of the non-discharging onsite sewage systems (e.g., the plan includes a pumping station), the licensed contractor may be required by the Virginia Board for Contractors to have the H/H classification in addition to the SDS.

Waste Management Facility Operator Criminal History Review (5721_Waste Management Facility Operators Criminal Histo.pdf)

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BOARD FOR WASTE MANAGEMENT FACILITY OPERATORS APPLICATION REVIEW MATRIX CRIMINAL HISTORY

Effective May 23, 2013

Introduction or Purpose (Inferred)

The following criteria outline the types of criminal convictions that will not be reviewed by the Board in the application process for waste management facility operators.

Conviction Review Criteria

The Board will not review certain convictions based on their age, type, and circumstances as detailed below:

1. Felony Convictions

    a. Felony convictions more than five years old with no subsequent reportable convictions, unless the conviction resulted in incarceration where the release date is less than three years from the application date. b. This does not include convictions involving murder, manslaughter, sexual assault, rape, robbery, indecent liberties, fraud, embezzlement, abduction, assaulting a police officer, resisting arrest, or environmental-related convictions.

2. Misdemeanor Convictions

    a. Misdemeanor convictions more than three years from the date of application. b. This does not include any environmental-related convictions.

3. Misdemeanor Possession or Distribution of Controlled Substances

    a. Misdemeanor convictions for possession or distribution of a controlled substance with no other convictions.

4. Felony Possession of Controlled Substances

    a. Felony convictions for possession of controlled substances more than two years old, where the applicant has completed a deterrence program.

5. Traffic-Related Felony Convictions

    a. Felony convictions of Title 46 of the Code of Virginia (Traffic Code) more than three years old.

6. Misdemeanor Convictions for Certain Offenses

    a. Misdemeanor convictions for simple assault (except domestic assault and assaulting a police officer), disorderly conduct, and/or trespassing.

7. Larceny, Breaking and Entering, and Burglary

    a. Convictions of larceny, breaking and entering, and/or burglary more than five years old with no subsequent convictions, provided they did not result in incarceration where the release date is less than three years from the application date.

8. DUI Convictions

    a. DUI convictions where the applicant has completed VASAP or another similar program accepted by the court or DMV after the latest conviction. b. This does not include felony DUI convictions.

Endorsement Process for Single-Exam States (5593_Endorsement Candidate From State Offering Only One.pdf)

Original Words: 113
Condensed Words: 107
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Board for Barbers and Cosmetology November 17, 2014 Guidance Document : Barber and Cosmetology Endorsement - Endorsement Candidate from States Offering Only One Licensing Exam

Interpretation of whether the requirement in 18 VAC 41-20-30 that endorsement applicants must have completed a written and practical examination allows applicants from states with only one licensing exam to take the other exam in Virginia and still qualify for licensure by endorsement:

On November 17, 2014, the Board issued the following guidance:

    An individual applying for licensure by endorsement under 18 VAC 41-20-30 whose state only utilizes one licensing exam (written or practical) may take the other exam (written or practical) in Virginia to qualify for endorsement.

Definition of Clock Hours for Cosmetology Education (6880_Definition of Clock Hours.pdf)

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Guidance Document : Definition of Clock Hours

Board for Barbers and Cosmetology September 17, 2020

Interpretation of what constitutes an hour of school instruction under 18 VAC 41-20, 18 VAC 41-50, and 18 VAC 41-70.

Clock hour, as used in reference to the hours of instruction requirements established in the regulations, shall have the same meaning as "Clock hour" under State Council of Higher Education for Virginia Regulation 8 VAC 40-31-10.

“Clock (or contact) hour” means a minimum of 50 minutes of supervised or directed instruction and appropriate breaks.”

Application Review Criteria for Hearing Aid and Optician Licenses (7524_Application Review Matrix.pdf)

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Application Review Matrix

BOARD FOR HEARING AID SPECIALISTS AND OPTICIANS HEARING AID SPECIALISTS AND OPTICIANS APPLICATION REVIEW MATRIX

Effective March 16, 2023

The following convictions will not be reviewed by the Board*

    1. Felony convictions, unless the convictions involve sexual offense, drug distribution, physical injury, or directly involve the practice of Opticianry. 2. Misdemeanor convictions, unless the convictions involve sexual offense, drug distribution, or physical injury.

*The matrix shall not apply to applicants who are currently incarcerated.

Virginia Lead Law Examination Requirements (6630_Requirement to Take the Virginia Lead Law Examinat.pdf)

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Guidance Document : Requirement to take the Virginia Lead Law Exam Board for Asbestos, Lead, and Home Inspectors

Effective April 4, 2019

Page 1 of 2

Guidance Document: Requirement to take the Virginia Lead Law Examination

Adopted February 7, 2019

Effective April 4, 2019

I. Background

Applicants for Lead Risk Assessor, Lead Inspector, and Lead Supervisor must take the applicable discipline-specific exam.

In addition, all candidates must take the Virginia Lead Law examination.

The Virginia Lead Law exam is the same for all disciplines.

II. Issue

Pursuant to the PCS Candidate Information Bulletin for the Virginia Lead Abatement exams (attached), the Virginia Law exam is based on Chapter 5 of Title 54.1 of the Code of Virginia and the Lead-Based Paint Activities Regulations.

There have been no substantial changes related to lead abatement licensing laws and regulations since 2004 and 2003, respectively.

Currently, an individual who applies for a Lead Risk Assessor and Lead Inspector license at the same time would have to take the same Virginia Lead Law exam with each discipline-specific exam, in some instances just days apart.

III. Board Guidance

The Board voted that an individual would not be required to re-take the Virginia Lead Law exam if applying for another discipline or reapplying as a result of an expired license if that individual has taken and passed the Virginia Lead Law exam within the last three years.

However, this three-year waiver for re-taking the Virginia Lead Law examination will not be applicable in the event there are significant changes to the laws and/or regulations that result in an examination review and update.

In accordance with § 2.2-4002.1 of the Code of Virginia, a public comment forum was held from March 4, 2019, through April 3, 2019, with no comments received.

Anyone required by regulation to take a lead licensing examination, including the Virginia Lead Law exam, would have to take the Virginia Lead Law exam after the date of implementation of the updated examination regardless of when they may have previously taken the Virginia Lead Law exam.

Posting Guidelines for Public Access Areas (6445_Policy 100-17.pdf)

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Director’s Policy #100-17 Posting Information in Public Access Areas

Effective Date: June 8, 2017

Policy Title: Director’s Policy # 100-17 Posting Information in Public Access Areas

Document Details:

Document Code: 6445_Policy 100-17.pdf

Effective Date: 06/08/2017

Submitted By: Dawn Waters, Information Management Director

Guidance Document: Yes

Supersedes: Director’s Policy # 100-17 Posting Information in Public Access Areas (Effective 10/31/2011)

Page: 1 of 1

Approved By:

I. PURPOSE

The purpose of this policy is to identify the types of information and promotional materials that may be displayed in the Department’s public access areas.

II. POLICY STATEMENT

Only those informational materials produced by the Department of Professional and Occupational Regulation or another state, local, or federal authority associated with one of the Department’s programs may be displayed in DPOR’s public access areas.

All other information and items (including but not limited to awards and certificates presented to the Department) may be displayed at the Director’s discretion.

The Communications Director shall coordinate the placement of information.

Nothing in this policy shall permit placement of materials in any public area DPOR shares with other building tenants.

III. DEFINITIONS

Public Access Areas

For the purposes of this policy, DPOR public access areas are located on the fourth floor in the reception area and the sitting area outside of the reception area, and on the first floor in the DPOR Customer Assistance suite.

DPOR public access areas do not include Perimeter Center Conference Center waiting areas, hallways, or rooms.

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

A. EXCEPTIONS

    The following items are exempt from the criteria set forth in this policy: A photograph of the governor The pictorial history of the Department’s Directors Employee Recognition plaques and photographs

B. REQUESTS

Requests to display information and promotional materials shall be submitted to the Communications Director for consideration.

Only those items produced by the organizations included in the Policy Statement with the intent of increasing public awareness and/or educating regulants may be displayed in the Department’s public access areas.

C. REMOVAL OF INFORMATION AND MATERIALS

Information shall be displayed until the materials are no longer current or for a length of time established by the Communications Director.

Internet Website Content Guidelines (6444_Policy 100-11.pdf)

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Title: Director’s Policy #100-11 Internet Website

I. PURPOSE

The purpose of this policy is to provide clear and concise Internet website content guidelines to the Department of Professional and Occupational Regulation employees and contractors to ensure continuous access to accurate information through consistent management of the Department’s website, including authorized placement and removal of information.

II. POLICY STATEMENT

The Department’s Internet website shall present information about the Department’s mission, regulations, and services provided to regulants and the public. To the extent possible, the Department shall provide data and online services to regulants and the general public.

The contents of the Department’s Internet website are the property of the Department of Professional and Occupational Regulation and are subject to the Virginia Freedom of Information Act.

III. DEFINITIONS

    Data services: Regulant information available for public disclosure, including but not limited to license status and disciplinary actions. Internet: A global web of interconnected networks and computers. Hyperlink/link: In hypertext systems, such as the World Wide Web, a link is a reference or connection to another document or Internet site. Online services: Interactive transactions offered to regulants and the general public. Web coordinator: An individual within the Communications and Board Operations Division responsible for website updates, security, and maintenance as well as ensuring website availability to the Department and the general public. Website: A site (location) on the World Wide Web. Each website contains a home or main page that typically serves as an index or table of contents to other documents stored on the site. The site may also contain additional documents, files, and links to other sites. Each site is owned and managed by an individual, company, or organization. Website liaison: An individual designated within each operational unit to review and prepare website information relevant to the work unit.

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

A. WEBSITE FORMAT

The Department Communications Director shall be responsible for the layout and content of the DPOR website.

Web site page templates shall be developed or provided by the Communications Director in consultation with the site vendor.

B. GENERAL

    The Communications Director shall oversee the Department’s website to ensure that the information on the site is professional, clear, accurate, current, and concise. Each operational unit shall designate a website liaison responsible for the accuracy of the unit’s website information. The website liaison shall consult with the Communications Director prior to submitting any substantive website changes to the Web Coordinator. The Department’s Internet website and its document collection may include hyperlinks to sites on the World Wide Web or Internet. Links that have value as educational, reference, or research tools or relate to the mission of the Department and the Commonwealth of Virginia may be included on the Department’s website. Any proposed links shall be submitted for approval to the Communications Director. Data and online services shall be developed by the Information Systems Division in cooperation with the appropriate operational units and shall not be subject to the content review and approval provisions of this policy. Applications and other forms developed in accordance with Information Management Procedure #1002 Forms Design shall not be subject to the content review and approval provisions of this policy. Requests to post applications and forms shall be submitted to the Forms Design Analyst or Web Coordinator with a copy to the appropriate operational unit.

C. CHANGES TO THE DEPARTMENT WEBSITE

    Each operational unit shall perform periodic reviews of the information on the Department’s website. The unit’s website liaison shall e-mail new or revised information to the DPOR Web Coordinator. Substantive changes to website content shall be reviewed by the Communications Director prior to submittal to the Web Coordinator. The Web Coordinator will transfer files to the Department’s website. If necessary, links to access the information will be added or modified by the Web Coordinator. E-mail notification shall be sent to the website liaison when the new information is available to the public. Web content files shall be supplied in an Internet-ready form as an HTML document, Adobe Acrobat .pdf format, or graphic format such as .jpg, .gif, or .bmp. Forms and license applications shall be available in Adobe .pdf format only.

D. RETENTION OF INFORMATION ON THE DEPARTMENT’S WEBSITE

    Information may remain on the Department’s website for as long as it is current. Any unique information available only on the Department’s website (and not in any other format) shall be printed by the unit’s website liaison and forwarded to the Information Management Section for retention in a state archives file. Website information that is a duplication of a public record available in another format does not require separate record retention consideration.

Real Estate Application Review Criteria (7123_Real Estate Board Application Review Matrix.pdf)

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Real Estate Board Application Review Matrix

The following convictions will not be reviewed by the Board:

    1. Felony convictions more than five years old unless the conviction resulted in incarceration and the release date is less than three years from the date of application. In addition, the Applicant must not be on supervised probation. This does not include convictions for rape, robbery, murder, abduction, manslaughter, sexual offenses, crimes against minors, felony DUI, assaulting a police officer, identity theft, bribery, embezzlement, offenses related to mortgage loans, and offenses involving a real estate transaction or perpetrated in any way through the use of a real estate license. Further, this does not include any applicant who fails to disclose a reportable criminal conviction on his application. 2. A reportable misdemeanor conviction more than three years old unless there is a prior conviction for the same offense within the last five years. 3. Prior disciplinary violations that did not involve revocation or suspension. 4. For felony drug convictions within the past five years, the applicant must provide some evidence of satisfactorily completing substance abuse counseling when required by the court.

Wetland Professionals' Scope of Practice Clarification (6029_Wetland Professionals Scope of Practice.pdf)

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[SIZE=21.96][ArialMT]6029_Wetland Professionals Scope of Practice.pdf[/ArialMT]

Guidance Document To: Regulants & Other Members of the Public

From: Virginia Board for Professional Soil Scientists, Wetland Professionals, and Geologists

Date: 9/1/16

Re: Wetland Professionals’ Scope of Practice

[SIZE=14.04][Arial-Black]Purpose[/Arial-Black]

It has been brought to the Board’s attention that there may be Wetland Professionals performing boundary surveys.

The purpose of this document is to clarify the Wetland Professionals’ scope of practice.

Wetland surveys as described in 18VAC145-30-40 may be performed by a certified Wetland Professional; however, a boundary survey must be performed by a licensed Virginia Land Surveyor regulated by the Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers, and Landscape Architects (APELSCIDLA).

Surveys, under 18VAC145-30-40 in the regulations for Wetland Professionals, refers to wetland surveys and not land boundary surveys.

Regulations governing boundary surveys can be found in section 18VAC10-20-370 of the APELSCIDLA regulations, which addresses minimum requirements and procedures for licensed land surveyors to perform boundary surveys.

The “practice of land surveying” states in part, “…includes surveying of areas for a determination or correction, a description, the establishment or reestablishment of internal and external “land boundaries…”

The “Practice of wetland delineation” states in part, “…the delineation of wetlands by accepted principles and methods including, but not limited to, observations, investigation, and consultation on soil, vegetation, and hydrologic parameters, and preparations of wetland delineations, descriptions, reports, and interpretive drawings.”

It does not give Wetland Professionals the ability to perform boundary surveys.

[SIZE=14.04][Arial-Black]Summary[/Arial-Black]

The excerpts from Virginia statutes and Board regulations are provided above for your convenience to help you locate the text that establishes the Board’s authority.

To conclude the information above, the following summaries of this document are provided:

    [SIZE=9.96][ArialMT]Wetland Professionals do not have the authority to do boundary surveys. [SIZE=9.96][ArialMT]Boundary surveys must be performed, signed, and sealed by a licensed Land Surveyor as established in the APELSCIDLA Board’s regulations.

Virginia Lead and Asbestos Inspection Regulations (5499_Lead-Based Paint Activities Regulations Interpreta.pdf)

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Virginia Board for Asbestos, Lead, and Home Inspectors Guidance Document

Effective Date: February 6, 2014

Lead-Based Paint Activities Regulations Interpretations and Policies

18VAC15-30-166. Qualifications for renewal

August 12, 2009 - Refresher training courses must be specific to the discipline of license being renewed. Additionally, although project designers and risk assessors are required to take two initial training courses for licensure, they shall only be required to take the refresher course that directly corresponds to the discipline of the license being renewed.

February 7, 2013 - Refresher training taken within three months of the 36-month period allowed by regulation is considered in compliance with the regulation, provided that all other requirements are met.

Special consideration for Lead Inspector licensure with Lead Risk Assessor training

February 6, 2014 - Applicants for a lead inspector license may meet the training requirements of 18 VAC 15-30-52.E.4 of the Virginia Lead-Based Paint Activities Regulations by:

    completion of a board-approved lead initial training course and board-approved refresher training course(s), as applicable; or completion of both a board-approved initial lead inspector training course and a board-approved initial lead risk assessor training course; completion of current board-approved lead risk assessor refresher training course(s); and a current board-approved lead inspector refresher training course, provided all other entry requirements for licensure have been met.

For renewal of a lead inspector license, all requirements for renewal, including successful completion of a board-approved inspector refresher training course, are required.

Page 1 of 1

Claims Recovery Process for Community Management Fund (7192_Procedure for Consideration of Claims for Recovery.pdf)

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Common Interest Community Board Guidance Document: Procedure for Consideration of Claims for Recovery from the Common Interest Community Management Recovery Fund

Adopted March 3, 2022 Effective April 28, 2022

I. Background

Section 54.1-2354.5 of the Code of Virginia establishes the Common Interest Community Management Recovery Fund (“the Fund”). The section states, in part:

    A. There is hereby created the Common Interest Community Management Recovery Fund, referred to in this section as "the Fund," to be used in the discretion of the Board to protect the interests of associations.

Section 54.1-2354.1 of the Code of Virginia

Provides the following definitions as related to the Fund:

    "Claimant" means, upon proper application to the Director, a receiver for a common interest community manager appointed pursuant to § 54.1-2353 in those cases in which there are not sufficient funds to restore all funds that were or ought to have been held in a fiduciary capacity by the subject common interest community manager or to pay an award of reasonable fees, costs, and expenses to the receiver. "Director" means the Director of the Department of Professional and Occupational Regulation.

Section 54.1-2353 of the Code of Virginia

Provides for the fiduciary obligations a common interest community manager has to associations to which it provides management services, and states, in part:

Guidance Document Procedure for Consideration of Claims for Recovery from the Common Interest Community Management Recovery Fund

Adopted March 3, 2022

A. Fiduciary Duty of Common Interest Community Managers

A common interest community manager owes a fiduciary duty to the associations to which it provides management services with respect to the manager's handling of the funds or the records of each association.

This section of the statute authorizes the Board to seek court appointment of a receiver in cases where a common interest community manager is not able to discharge its fiduciary duties, and states, in part:

C. Court Petition and Relief

If the Board has reasonable cause to believe that a common interest community manager is unable to properly discharge its fiduciary responsibilities to an association to which it provides management services, the Board may file a petition with the circuit court of the county or city wherein the subject common interest community manager maintains an office or is doing business. The petition may seek the following relief:

    (i) an injunction prohibiting the withdrawal of any bank deposits or the disposition of any other assets belonging to or subject to the control of the subject common interest community manager; (ii) the appointment of a receiver for all or part of the funds or property of the subject common interest community manager.

The section further outlines the duties of the receiver and the process for distribution of assets:

E. Receiver's Powers and Duties

The court shall describe the powers and duties of the receiver in its appointing order, which may be amended from time to time. The receiver shall, unless otherwise ordered by the court in the appointing order:

    (i) prepare and file with the Board a list of all associations managed by the subject common interest community manager; (ii) notify in writing all of the associations to which the subject common interest community manager provides management services of the appointment and take whatever action the receiver deems appropriate to protect the interests of the associations until such time as the associations have had an opportunity to obtain a successor common interest community manager; (iii) facilitate the transfer of records and information to such successor common interest community manager; (iv) identify and take control of all bank accounts, including without limitation trust and operating accounts, over which the subject common interest community manager had signatory authority in connection with its management business; (v) prepare and submit an accounting of receipts and disbursements and account balances of all funds under the receiver's control for submission to the court within four months of the appointment and annually thereafter until the receivership is terminated by the court; (vi) attempt to collect any accounts receivable related to the subject common interest community manager's business; (vii) identify and attempt to recover any assets wrongly diverted from the subject common interest community manager's business, or assets acquired with funds wrongly diverted from the subject common interest community manager's business; (viii) terminate the subject common interest community manager's business; (ix) reduce to cash all of the assets of the subject common interest community manager; (x) determine the nature and amount of all claims of creditors of the subject common interest community manager, including associations to which the subject common interest community manager provided management services; (xi) prepare and file with the court a report of such assets and claims proposing a plan for the distribution of funds in the receivership to such creditors in accordance with the provisions of subsection F.

F. Distribution of Assets

Upon the court's approval of the receiver's report referenced in subsection E, at a hearing after such notice as the court may require to creditors, the receiver shall distribute the assets of the common interest community manager and funds in the receivership first to clients whose funds were or ought to have been held in a fiduciary capacity by the subject common interest community manager, then to the receiver for fees, costs, and expenses awarded pursuant to subsection G, and thereafter to the creditors of the subject common interest community manager, and then to the subject common interest community manager or its successors in interest.

H. Return of Assets

The court may determine whether any assets under the receiver's control should be returned to the subject common interest community manager. The section authorizes the receiver to make a claim against the Fund when the common interest community manager does not have sufficient funds to pay the receiver’s costs and expenses:

G. Claim Against the Fund

A receiver appointed pursuant to this section shall be entitled, upon proper application to the court in which the appointment was made, to recover an award of reasonable fees, costs, and expenses. If there are not sufficient nonfiduciary funds to pay the award, then the shortfall shall be paid by the Common Interest Community Management Recovery Fund as a cost of administering the Fund pursuant to § 54.1-2354.5, to the extent that the said Fund has funds available.

The Fund shall have a claim against the subject common interest community manager for the amount paid. The section further outlines the process for a claimant to make a claim for recovery from the Fund, in part:

H. Claim for Recovery from the Fund

A claimant may seek recovery from the Fund subject to the following conditions:

    1. A claimant may file a verified claim in writing to the Director for a recovery from the Fund. 2. Upon proper application to the Director, in those cases in which there are not sufficient funds to pay an award of reasonable fees, costs, and expenses to the receiver or to restore all funds that were or ought to have been held in a fiduciary capacity by the subject common interest community manager, the Director shall report to the Board the amount of any shortfall to the extent that there are not sufficient funds (i) to pay any award of fees, costs, and expenses pursuant to subsection G of § 54.1-2353 by the court appointing the receiver; or (ii) to restore all funds that were or ought to have been held in a fiduciary capacity by the subject common interest community manager, as certified by the court appointing the receiver. 3. If the Board finds there has been compliance with the required conditions, the Board shall issue a directive ordering payment of the amount of such shortfall to the claimant from the Fund, provided that in no event shall such payment exceed the balance in the Fund. When the Fund balance is not sufficient to pay the aggregate amount of such shortfall, the Board shall direct that payment be applied first in satisfaction of any award of reasonable fees, costs, and expenses to the receiver and second to restore the funds that were or ought to have been held in a fiduciary capacity by the subject common interest community manager. If the Board has reason to believe that there may be additional claims against the Fund, the Board may withhold any payment from the Fund for a period of not more than one year. After such one-year period, if the aggregate of claims received exceeds the Fund balance, the Fund balance shall be prorated by the Board among the claimants and paid in the above payment order from the Fund in proportion to the amounts of claims remaining unpaid. 4. The Director shall, subject to the limitations set forth in this subsection, pay to the claimant from the Fund such amount as shall be directed by the Board upon the execution and delivery to the Director by such claimant of an assignment to the Board of the claimant's rights on its behalf and on behalf of the associations receiving distributions from the Fund against the common interest community manager to the extent that such rights were satisfied from the Fund. 5. The claimant shall be notified in writing of the findings of the Board. The Board's findings shall be considered a case decision as defined in § 2.2-4001, and judicial review of these findings shall be in accordance with § 2.2-4025 of the Administrative Process Act (§ 2.2-4000 et seq.). 6. Notwithstanding any other provision of law, the Board shall have the right to appeal a decision of any court that is contrary to any distribution recommended or authorized by it. 7. Upon payment by the Director to a claimant from the Fund as provided in this subsection, the Board shall immediately revoke the license of the common interest community manager whose actions resulted in payment from the Fund. The common interest community manager whose license was so revoked shall not be eligible to apply for a license as a common interest community manager until he has repaid in full the amount paid from the Fund on his account, plus interest at the judgment rate of interest from the date of payment from the Fund.

II. Issues/Concerns

Since the Fund was established by the General Assembly in 2008, the Department has never received a claim seeking recovery from the Fund.

Section 54.1-2354.5 of the Code of Virginia requires a claimant to file a “verified claim” in writing to the Director. However, the term “verified claim” is not defined in Chapter 23.3 of Title 54.1 of the Code of Virginia. This is in contrast to provisions in the Virginia Contractor Transaction Recovery Act (“Contractor Recovery Act”) (§ 54.1-1118 et seq. of the Code of Virginia) and Virginia Real Estate Transaction Recovery Act (“Real Estate Recovery Act”) (§ 54.1-2112 et seq. of the Code of Virginia).

The Contractor Recovery Act and the Real Estate Recovery Act each provide a definition for “verified claim.” Sections 54.1-1118 and 54.1-2112 provide, in pertinent part:

"Verified claim" means a completed application, on a form designed by the Board, the truthfulness of which has been attested to by the claimant before a notary public, along with all required supporting documentation, that has been properly received by the Department in accordance with this chapter.

Common Interest Community Board Guidance Document: Procedure for Consideration of Claims for Recovery from the Common Interest Community Management Recovery Fund

that upon “proper application” to the Director, that the Director report to the Board the amount of the shortfall “…to the extent that there are not sufficient funds (i) to pay any award of fees, costs, and expenses pursuant to subsection G of § 54.1-2353 by the court appointing the receiver; or (ii) to restore all funds that were or ought to have been held in a fiduciary capacity by the subject common interest community manager, as certified by the court appointing the receiver.” However, the statute does not stipulate what information and documents must be submitted to the Director in order for a claim to be considered by the Board.

Section 54.1-1122 of the Contractor Recovery Act

states, in part: A. The claimant shall submit the following supporting documentation with the claim:

    Copies of the contract with the regulant and all written change orders to the contract. If no written contract between the regulant and the claimant is available, the claimant may submit an affidavit attesting to the terms of the agreement, promise, or other contractual obligation; All pleadings or other documents filed with the court from which judgment was obtained; All orders and opinions of the court from which judgment was obtained, including the final judgment order; The transcript of the debtor's interrogatories, if conducted, or if no transcript is available, a sworn affidavit affirming that debtor's interrogatories were conducted, or evidence that debtor's interrogatories were attempted if not conducted; a description of assets of the judgment debtor disclosed in the debtor's interrogatories; and a description of all steps taken for the sale or application of those disclosed assets in whole or partial satisfaction of the judgment, or a statement why no means are legally available for the sale or application of those disclosed assets, or a statement that the value of the disclosed assets is less than the cost of levying upon and selling such assets including reasonable estimates of the fair market value of the disclosed assets and costs of levying upon selling such assets; A statement of the balance of the judgment remaining unpaid at the time the claim is submitted to the Department, and a statement that the claimant agrees to notify the Department of any additional payment that may be received in whole or partial satisfaction of the judgment during the pendency of the claim before the Board; Any other documentary evidence or exhibits the claimant wishes the Board to consider with the claim.

Further, the Contractor Recovery Act and the Real Estate Recovery Act outline a process for consideration of claims. Section 54.1-1122 of the Contractor Recovery Act states, in part: B. The Department shall promptly consider the verified claim of the claimant administratively. If the claim form is incomplete or not properly notarized, or if all required supporting documentation is not included with the claim, then the Department may provide the claimant with notice of any deficiency and an additional opportunity to submit a corrected verified claim. The burden shall be on the claimant to comply with all claim requirements and to submit the necessary documentation within 12 months of the initial claim submission.

Once the Department confirms that the verified claim is complete, it shall present such verified claim, along with a recommendation regarding payment, to the Board for the Board's consideration and shall notify the claimant of the Board's recommendation. C. The Department's and Board's consideration of the claim shall be based solely on the contents of the verified claim. Neither an informal fact-finding conference pursuant to § 2.2-4019 nor a formal hearing pursuant to § 2.2-4020 shall be required, unless requested by the claimant.

Section 54.1-2114 of the Real Estate Recovery Act

states, in part: C. The Department shall promptly consider the verified claim. If it appears that a prima facie case has been made for payment of the claim, the Department shall provide the regulant with a notice offering the opportunity to be heard at an informal fact-finding conference pursuant to § 2.2-4019 of the Administrative Process Act (§ 2.2-4000 et seq.). Such notice shall state that if the regulant does not request an informal fact-finding conference within 30 days, with three days added in instances where the notice is sent by mail, the Department shall present the claim to the Board with a recommendation to pay the verified claim.

The statute further provides that upon payment of a claim from the Fund that the Board “immediately revoke” the license of the subject common interest community manager; and bars the common interest community manager from eligibility to reapply for a license until the common interest community manager has repaid the Fund.

However, the statute is not clear as to what extent notice must be given to the common interest community manager prior to the imposition of these sanctions by the Board.

III. Board Guidance

The Board adopts a guidance document that establishes the following:

    A verified claim to the Director must include the following: A completed application, on a form designed by the Board, the truthfulness of which has been attested to by the claimant before a notary public, along with all required supporting documentation. Until such time as the prescribed form has been designed, a claimant may submit a claim in writing by letter containing the required information which includes the required supporting documents; Name of the claimant; mailing address of the claimant; and other contact information for the claimant, such as telephone number or email address; Name and license number of the common interest community manager that will be the subject of the claim; The amount of the claim to include: • The amount to restore all funds that were or ought to have been held in a fiduciary capacity by the subject common interest community manager for which there were not sufficient funds. • The amount of fees, costs, and expenses awarded to the receiver by the appointing court for which there were not sufficient non-fiduciary funds; A copy of the court order appointing the receiver as described in § 54.1-2353(E) of the Code of Virginia; A copy of the receiver’s report to the court as described in § 54.1-2353(E)(xi) of the Code of Virginia; A copy of the order of the court approving the receiver’s report; A copy of the order of the court awarding fees, costs, and expenses to the receiver; An acknowledgment from the claimant that upon approval by the Board of the claim, and prior to payment of any payment of the claim, the claimant will execute and deliver to the Director an assignment to the Board of the claimant’s rights on its behalf and on behalf of the associations receiving distributions from the Fund against the common interest community manager to the extent that such rights were satisfied from the Fund.
Upon receipt of a claim, the Board’s office will perform a review of the claim to determine whether the claim meets the requirements outlined in Item #1 above. If the claim is deficient, then the Board’s office will provide the claimant with notice of any deficiency and an opportunity to submit a corrected claim. The burden will be on the claimant to comply with all claim requirements. Upon determination by the Board’s office that the claim meets the requirements of Item #1 above, the Board’s office will notify the claimant and the common interest community manager that the claimant has made a proper application of a verified claim to the Director. The Board’s office will schedule the verified claim for review and consideration by the Board at its next available meeting. In accordance with § 54.1-2354.5(H)(3) of the Code of Virginia, the Board will consider the verified claim and determine whether the conditions required for payment of a verified claim have been met. To the extent the Board may require additional information in order to appropriately consider the claim, the Board may refer the claim for an informal-fact finding in accordance with § 2.2-4019 of the Code of Virginia. If the verified claim meets the requirements for payment, the Board will issue an order directing payment of the claim in accordance with the limitations specified under § 54.1-2354.5(H) of the Code of Virginia. Such order will also impose revocation of the license of the common interest community manager as required under § 54.1-2354.5(H)(7) of the Code of Virginia. If the verified claim does not meet the requirements for payment, the Board will issue an order denying the claim. Such order will specify the findings upon which denial of the claim is based. The Board’s office will notify the claimant and the common interest community manager of the Board’s decision. Prior to issuing payment for any approved claim, the claimant must execute and deliver to the Director the assignment of the claimant’s rights as described in § 54.1-2354.5(H)(4) of the Code of Virginia.

Criminal History Review for Contractor Licensing (5718_Contractors Criminal History Review Matrix.pdf)

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BOARD FOR CONTRACTORS APPLICATION REVIEW MATRIX CRIMINAL HISTORY

Effective July 31, 2015

Main Content / Overview

The following convictions will not be reviewed by the Board:

    1. Felony convictions more than three years old with no subsequent reportable convictions, unless the conviction resulted in incarceration where the release date is less than one year from the application date. This does not include convictions involving murder, manslaughter, sexual assault, rape, robbery, indecent liberties, fraud, embezzlement, abduction, assaulting a police officer, larceny, burglary or contractor related convictions. 2. Misdemeanor convictions more than two years from the date of application. 3. Misdemeanor convictions for possession of a controlled substance with no other convictions. 4. Felony convictions for possession of controlled substance more than two years old with no other convictions. For convictions less than two years old, if the applicant has completed a deterrence program. 5. Felony convictions of Title 46 of the Code of Virginia (Traffic Code). 6. Misdemeanor convictions for simple assault (except domestic assault and assaulting a police officer), disorderly conduct, and/or trespassing. 7. Misdemeanor DUI convictions. This does not include DUI felony convictions.

Alternative Dispute Resolution Policy (2531_Policy 100-18.pdf)

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Title: Director’s Policy #100-18 Alternative Dispute Resolution

Effective: 09/25/2009

DIRECTOR’S POLICY #100-18 ALTERNATIVE DISPUTE RESOLUTION

Effective Date: September 25, 2009

Approved By :

---

I. PURPOSE

The Commonwealth of Virginia recognizes that a fundamental function of government is collaborative problem solving, including the fair and efficient management of conflict and resolution of disputes.

Litigation and other adversarial means of dispute resolution, while necessary at times, are costly in terms of dollars, human resources, and good will.

§§ 2.2-4115-4119 of the Code of Virginia, the Virginia Administrative Dispute Resolution Act (VADRA), establishes an alternative, non-adversarial means of addressing stakeholder concerns while minimizing the costs associated with conflict management and dispute resolution.

II. POLICY STATEMENT

The Department of Professional and Occupational Regulation is committed to utilizing stakeholder collaboration and alternative dispute resolution processes, as appropriate and as set forth in the Virginia Administrative Dispute Resolution Act, as means by which the Department and affected parties may attempt to achieve mutually-agreed upon settlements of matters in controversy without incurring the costs associated with adversarial proceedings.

The VADRA Interagency Council shall serve as a resource for consultation and guidance.

III. DEFINITIONS

Alternative Dispute Resolution (ADR)

A structured, non-adversarial approach (e.g., mediation, conciliation) to reaching a voluntary settlement between disputing parties, which is facilitated by a neutral party.

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

A. DESIGNATION OF AGENCY DISPUTE RESOLUTION COORDINATOR

    1. The Director shall designate a Dispute Resolution Coordinator (DRC) for the Department, and authorize him or her to attend DRC training provided by the VADRA Council. 2. The ADR Director may be designated as the agency Dispute Resolution Coordinator or may be asked to recommend another employee to the Director. In the event that the ADR Director does not serve as the DRC, the DRC shall report the information obtained during DRC training and meetings to the ADR Director.

B. INTEGRATION OF ADR INTO DEPARTMENT OPERATIONS

The Department shall conduct an annual review of its Strategic Plan, as well as its policies, procedures, operations, fiscal resources, and regulations to identify new opportunities for adopting collaborative practices and alternative dispute resolution processes.

C. VADRA COUNCIL

    1. The Department shall cooperate with and provide assistance to the VADRA Council as requested, including providing periodic reports on the agency’s activities and any associated outcomes resulting from its efforts to promote and use collaborative practices, conflict management techniques, and alternative dispute resolution processes. 2. The Department shall acknowledge the VADRA Council as a resource for: a. training and briefing sessions b. information and technical assistance in the development and use of such practices in state government c. promoting networking among agency DRCs statewide d. coordinating and collaborating with similar initiatives in other states

Common Interest Community Resale Requirements (7546_Form Common Interest Community Association Resale .pdf)

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Title: 7546_Form Common Interest Community Association Resale

[Page 1 of 25]

Common Interest Community Board

COMMON INTEREST COMMUNITY ASSOCIATION RESALE CERTIFICATE

Section 55.1-2310 of the Resale Disclosure Act in the Code of Virginia requires this standard resale certificate. The unit being purchased is in a development subject to the Virginia Condominium Act, the Virginia Property Owners’ Association Act or the Virginia Real Estate Cooperative Act.

Properties subject to these acts are considered “common interest communities” under the law and are governed by common interest community owners’ associations (“association”). Units in common interest communities are subject to the Virginia Resale Disclosure Act that requires disclosure of information about the common interest community and its association on this resale certificate.

Under the Resale Disclosure Act, the Common Interest Community Board establishes the fees that may be charged for preparation and delivery of the resale certificate. No association may collect these fees unless the association (i) is registered with the Common Interest Community Board; (ii) is current in filing the most recent annual report and fee with the Common Interest Community Board pursuant to § 55.1-1835; and (iii) provides the option to receive the resale certificate electronically.

Important Notice for Purchasers

The contract to purchase a unit in a common interest community association is a legally binding document. The purchaser may have the right to cancel the contract after receiving the resale certificate.

The purchaser is responsible for examining the information contained in and provided with this resale certificate. The purchaser may request an update of the resale certificate from the association.

Resale Certificate Details

Name of Development: Location of Development (County/City): Association Name: Association Address: Lot Address, Number, or Reference: Date Prepared:

The following disclosures are being made pursuant to § 55.1-2310 of the Virginia Resale Disclosure Act.

    1. Contact information: ᄏ Contact information for the preparer of the resale certificate and any managing agent is attached. See Appendix 1. 2. Governing documents and any rules and regulations: ᄏ A copy of the association governing documents and rules and regulations are attached. See Appendix 2. 3. Restraints on alienation: ᄏ There ᄏ is ᄏ is not any restraint on free alienability of any of the units. See Appendix 3. 4. Association assessments: ᄏ The association levies assessments payable by the owners to the association for common expenses. See Appendix 4. 5. Association fees: ᄏ The association ᄏ does ᄏ does not charge fees to the owner of the unit. See Appendix 5. 6. Other entity or facility assessments, fees, or charges: The owner ᄏ is ᄏ is not liable to any other entity or facility for assessments, fees, or other charges due to ownership of the unit. See Appendix 6. 7. Association approved additional or special assessments: The association ᄏ does ᄏ does not have other approved additional or special assessments due and payable to the association. See Appendix 7.

The document continues with similar structured disclosures for each appendix, following the same pattern:

Appendix 1

The name, address, and phone numbers of the preparer of the resale certificate and any managing agent are required to be disclosed under § 55.1-2310.A.1. of the Resale Disclosure Act.

Preparer of the resale certificate:

    Name: Company: Mailing Address: Phone Number: Email:

Managing Agent:

    Name: Company: CIC Manager License No. (if applicable): Mailing Address: Phone Number: Email:

Not applicable if the association does not have a managing agent.

Appendix 2

The governing documents and any rules and regulations of the association are required to be disclosed under § 55.1-2310.A.2. of the Resale Disclosure Act.

The following are attached in this Appendix:

    Association governing documents (required) Rules and regulations
[THIS SPACE INTENTIONALLY LEFT BLANK]

Appendix 3

A statement disclosing any restraint(s) on the alienability (e.g., transfer, sale, or lease) of the unit for which the resale certificate is being issued is required under § 55.1-2310.A.3. of the Resale Disclosure Act.

    Article/Section: ________________________________________________________ creates a right(s) of first refusal or other restraint(s) on free alienability of the unit. Not applicable.

Appendix 4

A statement of the amount and payment schedules of assessments and any unpaid assessments currently due and payable to the association is required under § 55.1-2310.A.4. of the Resale Disclosure Act.

    The association levies assessments, payable according to the following schedule: ᄏ monthly, in the amount of $ ______________ ᄏ quarterly, in the amount of $ ______________ ᄏ periodic, ____________________, in the amount of $_____________ Current assessment due: $ Due Date: Unpaid assessments: $ The association levies an assessment in the amount of $_____________ upon transfer of a unit.

Appendix 5

A statement of any other fees due and payable by the owner of the unit is required under § 55.1-2310.A.5. of the Resale Disclosure Act.

    Other fees due: $ Description Unpaid fees: $ Description Not applicable. There are no other fees due and payable by the owner of the unit.

Appendix 6

A statement of any other entity or facility to which the owner of the unit being sold may be liable for assessments, fees, or other charges due to the ownership of the unit is required under § 55.1-2310.A.6. of the Resale Disclosure Act.

    Entity/Facility Name: Amount Due: Not applicable.

Appendix 7

A statement of the amount and payment schedule of any approved additional or special assessment and any unpaid approved additional or special assessment currently due and payable is required under § 55.1-2310.A.7. of the Resale Disclosure Act.

    Additional or special assessment due: $ Due Date: Unpaid additional or special assessment due: $ Not applicable.

Appendix 8

A statement of any capital expenditures approved by the association for the current and succeeding fiscal years is required. [Further details follow similar structure, listing assessments, fees, expenditures, reserves, legal actions, insurance, notices, minutes, leasehold estates, occupancy limitations, restrictions, approvals, pending sales, and certifications, each with similar formatting and placeholders.]

7546_Form Common Interest Community Association Resale

[Page 1 of 25]

Common Interest Community Board COMMON INTEREST COMMUNITY ASSOCIATION RESALE CERTIFICATE

Important Notice for Purchasers

Resale Certificate Details

Resale Disclosure Act Requirements

The following information is provided in accordance with the Resale Disclosure Act, §§ 55.1-2310.A.8. through A.28.:

Appendix 9: Capital Expenditures and Reserves

Capital expenditures approved by the association for the current and succeeding fiscal years are: • Not applicable • $__________

A statement of the amount of any reserves for capital expenditures and of any portions of those reserves designated by the association for any specified projects is required under § 55.1-2310.A.9. of the Resale Disclosure Act.

Total amount of association reserves $_________________________________________

Amount of total reserves designated for specific projects (attach list or complete below):
    Specific Project | Amount Designated The amount of any reserves for specified projects is contained in Appendix 12. Not applicable.

Appendix 10: Financial Statements

The most recent balance sheet and income and expense statement, if any, of the association are required to be disclosed under § 55.1-2310.A.10. of the Resale Disclosure Act.

    The most recent balance sheet and income and expense statement for the association are attached. The most recent balance sheet and income and expense statement for the association are not attached.

Appendix 11: Operating Budget

The current operating budget of the association is required to be disclosed under § 55.1-2310.A.11. of the Resale Disclosure Act.

    The current operating budget of the association is attached. Not applicable.

Appendix 12: Reserve Study

The current reserve study, or a summary of such study, is required to be disclosed under § 55.1-2310.A.12. of the Resale Disclosure Act.

    The current reserve study of the association is attached. A summary of the current reserve study of the association is attached. Not applicable. A reserve study is not yet required.

Appendix 13: Judgments and Pending Actions

A statement of any unsatisfied judgments against the association and the nature and status of any pending actions in which the association is a party and that could have a material impact on the association, the owners, or the unit being sold are required under § 55.1-2310.A.13. of the Resale Disclosure Act.

    There are unsatisfied judgments against the association or pending action(s) in which the association is a party and that could have a material impact on the association, the owners, or the unit being sold. Describe below. Not applicable.

Appendix 14: Insurance Coverage

A statement describing any insurance coverage provided by the association for the benefit of the owners, including fidelity coverage, and any other insurance coverage recommended or required to be obtained by the owners is required under § 55.1-2310.A.14. of the Resale Disclosure Act.

    Insurance coverage provided by the association for the benefit of the owners, including fidelity coverage: Description of insurance • Certificate of Insurance or other documentation attached. • See Article/Section ________________________ • Certificate of Insurance or other documentation attached. • See Article/Section ________________________ • Certificate of Insurance or other documentation attached. • See Article/Section ________________________ Any other insurance coverage recommended or required to be obtained by the owners can be found in Article/Section ________________________________________________. Not applicable.

Appendix 15: Use Restrictions and Violations

A statement as to whether the board has given or received written notice that any existing uses, occupancies, alterations, or improvements in or to the unit being sold or to the limited elements assigned thereto violate any provision of the governing documents or rules and regulations together with any copies of that notice(s) is required under § 55.1-2310.A.15. of the Resale Disclosure Act.

    Written notice(s) attached. Not applicable.

Appendix 16: Environmental Violations

A statement as to whether the board has received written notice from a governmental agency of any violation of environmental, health, or building codes with respect to the unit being sold, the limited elements assigned thereto, or any other portion of the common interest community that has not been cured is required under § 55.1-2310.A.16. of the Resale Disclosure Act.

    Written notice(s) attached. Not applicable.

Appendix 17: Board Meeting Minutes (Last Six Months)

A copy of any approved minutes of meetings of the board held during the last six months is required to be disclosed under § 55.1-2310.A.17. of the Resale Disclosure Act.

    A copy of any approved minutes of meetings of the board held during the last six months are attached. Not applicable.

Appendix 18: Recent Association Meeting Minutes

A copy of any approved or draft minutes of the most recent association meeting is required to be disclosed under § 55.1-2310.A.18. of the Resale Disclosure Act.

    A copy of any approved or draft minutes of the most recent association meeting are attached. Not applicable.

Appendix 19: Leasehold Estates

A statement of the remaining term of any leasehold estate affecting a common area or common element, as those terms are defined in §§ 55.1-1800, 55.1-1900, and 55.1-2100 in the common interest community and the provisions governing any extension or renewal of such leasehold are required under § 55.1-2310.A.19. of the Resale Disclosure Act.

    Not applicable The remaining term of the leasehold estate established in the attached document(s) is ___________.

Appendix 20: Occupancy Limitations

A statement of any limitation(s) in the governing documents on the number or age of persons who may occupy a unit as a dwelling is required under § 55.1-2310.A.20. of the Resale Disclosure Act.

    Article/Section __________ of the ____________________* describes any limitation(s) on the number or age of persons who may occupy the unit as a dwelling. Not applicable
    *Include applicable reference, i.e., governing documents, rules, regulations, resolutions, architectural guidelines

Appendix 21: Display Restrictions

A statement setting forth any restriction(s), limitation(s), or prohibition(s) on the right of any owner to display the flag of the United States, including reasonable restrictions as to size, time, place, and manner of placement or display of such flag is required under § 55.1-2310.A.21. of the Resale Disclosure Act.

    Article/Section __________ of the ____________________* describes any restriction(s), limitation(s), or prohibition(s) on the right of any owner to display the flag of the United States, including reasonable restrictions as to size, time, place, and manner of placement or display of such flag. Not applicable.
    *Include applicable reference, i.e., governing documents, rules, regulations, resolutions, architectural guidelines

Appendix 22: Solar Energy Devices

A statement setting forth any restriction(s), limitation(s), or prohibition(s) on the right of any owner to install or use solar energy collection devices on the owner’s unit or limited element is required under § 55.1-2310.A.22. of the Resale Disclosure Act.

    Article/Section __________ of the ____________________* describes any restriction(s), limitation(s), or prohibition(s) on the right of any owner to install or use solar energy collection devices on the owner’s unit or limited element. Not applicable.
    *Include applicable reference, i.e., governing documents, rules, regulations, resolutions, architectural guidelines

Appendix 23: Signage Restrictions

A statement setting forth any restriction(s), limitation(s), or prohibition(s) on the size, placement, or duration of display of political, for sale, or any other signs on the property is required under § 55.1-2310.A.23. of the Resale Disclosure Act.

    Article/Section __________ of the ____________________* describes any restriction(s), limitation(s), or prohibition(s) on the size, placement, or duration of display of political, for sale, or any other signs on the property. Not applicable.
    *Include applicable reference, i.e., governing documents, rules, regulations, resolutions, architectural guidelines

Appendix 24: Parking and Vehicle Restrictions

A statement identifying any parking or vehicle restriction(s), limitation(s), or prohibition(s) in the governing documents or rules and regulations is required under § 55.1-2310.A.24. of the Resale Disclosure Act.

    Article/Section __________ of the ____________________* describes any parking or vehicle restriction(s), limitation(s), or prohibition(s). Not applicable.
    *Include applicable reference, i.e., governing documents, rules, regulations, resolutions, architectural guidelines

Appendix 25: Home-Based Business Restrictions

A statement setting forth any restriction(s), limitation(s), or prohibition(s) on the operation of a home-based business that otherwise complies with all applicable local ordinances is required under § 55.1-2310.A.25. of the Resale Disclosure Act.

    Article/Section __________ of the ____________________* describes any restriction(s), limitation(s), or prohibition(s) on the operation of a home-based business that otherwise complies with all applicable local ordinances. Not applicable.
    *Include applicable reference, i.e., governing documents, rules, regulations, resolutions, architectural guidelines

Appendix 26: Rental Restrictions

A statement setting forth any restriction(s), limitation(s), or prohibition(s) on an owner’s ability to rent the unit is required under § 55.1-2310.A.26. of the Resale Disclosure Act.

    Article/Section __________ of the ____________________* describes any restriction(s), limitation(s), or prohibition(s) on the owner’s ability to rent the unit. Not applicable.
    *Include applicable reference, i.e., governing documents, rules, regulations, resolutions, architectural guidelines

Appendix 27: Real Estate Cooperatives

In a real estate cooperative, an accountant’s statement, if any was prepared, as to the deductibility for federal income tax purposes by the owner of real estate taxes and interest paid by the association is required under § 55.1-2310.A.27. of the Resale Disclosure Act.

    An accountant’s statement as to the deductibility for federal income tax purposes by the owner of real estate taxes and interest paid by the association is attached. Not applicable.

Appendix 28: Pending Sale or Encumbrance

A statement describing any pending sale or encumbrance of a common element(s) is required under § 55.1-2310.A.28. of the Resale Disclosure Act.

    Any documents pertaining to a pending sale or encumbrance of a common element(s) are attached. Not applicable.

7546_Form Common Interest Community Association Resale

[Page 1 of 25]

Common Interest Community Board

COMMON INTEREST COMMUNITY ASSOCIATION RESALE CERTIFICATE

Important Notice for Purchasers

Resale Certificate Details

Appendix 29: Project Approvals

A statement indicating any known project approvals currently in effect issued by secondary mortgage market agencies is required under § 55.1-2310.A.29. of the Resale Disclosure Act.

The common interest community is known to be currently approved (or mortgages secured by units in the common interest community are eligible for purchase) by the secondary mortgage market agencies checked below:

    ______________________________ ______________________________ ______________________________ ______________________________ Not applicable

Appendix 30: Certification of Filing

Certification that the association has filed with the Common Interest Community Board the annual report required by law, including the filing number assigned by the Board and the expiration date of such filing are required to be disclosed under § 55.1-2310.A.30. of the Resale Disclosure Act.

    Certification that the association has filed the required annual report with the Common Interest Community Board is attached. ______________________________________________________________________________ Association Filing (Registration) number assigned by the CIC Board Filing (Registration) Expiration date

A copy of the registration issued by the Common Interest Community Board is sufficient for the certification.

Guidance on Board Interpretations and Reserve Policies (6256_Summary of Board Interpretations Policies and Guid.pdf)

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6256_Summary of Board Interpretations Policies and Guid.pdf

Common Interest Community Board Summary of Board Interpretations, Policies, and Guidance Documents

Updated June 9, 2022

General Board Interpretations (General)

The Board discussed providing interpretations of statutes related to its programs. The Board considered whether it would entertain requests for interpretations that go beyond those interpretations necessary to administer its programs, enforce the regulations, and make case decisions. The Board agreed by consensus to limit its review to those interpretations that fall within the scope of the Board’s authority.

Associations/Association Registration Reserve Balance

The Board discussed “reserve balance” as it is used in § 55-514.2(B) (now § 55.1-1827(B)) of the Property Owners Association Act and § 55-79.81(B) (now § 55.1-1963(B)) of the Virginia Condominium Act.

The Board agreed by consensus this would be the amount in reserves at the end of the fiscal year, plus what they plan to add to the reserve balance, plus one-fourth of the planned assessment income for the coming year.

The bond must cover the highest amount that the reserve balance could be during the year, plus one-fourth in accordance with the Code requirements.

Final Adverse Decisions and Associations with No Governing Boards

The Board discussed the applicability of the final adverse decision process to members of associations with no governing boards. This is a concern because there would be no governing board to consider complaints, thus there could be no final adverse decision.

The Board determined that these complaints would have to go through the Department’s regular complaint process and a remedy to these situations could only be handled by a change in the statute.

Applicability of the Common Interest Community Ombudsman Regulations on Solely Commercial Condominiums

The Board adopted a guidance document on September 20, 2012, regarding whether the Common Interest Community Ombudsman Regulations apply to solely commercial condominiums.

The Guidance Document is available on Town Hall.

Requests for Waiver of Filing Fee for Notice of Final Adverse Decision

The Board adopted a guidance document on September 17, 2013, regarding the waiver of filing fees for filing a Notice of Final Adverse Decision (NFAD).

The Guidance Document is available on Town Hall.

Maximum Allowable Fees

The Board adopted a guidance document on June 27, 2013, regarding specific maximum allowable fees set by the Virginia Condominium Act and Property Owners Association Act that may be charged by the preparer of disclosure packets and resale certificates.

The Guidance Document is available on Town Hall.

Bulletins on these maximum fees are also available on Town Hall.

Best Practices for Property Owners’ Associations’ Declarations

The Board adopted this document on December 10, 2015, to offer guidance on the best practices for the content of property owners’ association declarations.

Best Practices for the Content of Property Owners’ Associations’ Declarations is available on Town Hall.

Guidelines for the Development of Reserve Studies for Capital Components

The Board adopted this document on September 5, 2019, to provide guidelines for associations in the development of reserve studies for capital components.

Guidelines for the Development of Reserve Studies for Capital Components is available on Town Hall.

Common Interest Community Association Registration - Interpretive Guidance for 18VAC48-60-60

The Board adopted this document on September 23, 2021, to provide interpretive guidance regarding the meaning of the phrase "lots or units subject to the declaration" as used in 18VAC48-60-60 of the Common Interest Community Association Registration Regulations.

The Guidance Document is available on Town Hall.

CIC Manager Licensure Reserve Balance

The Board discussed “reserve balance” as referenced in Section 54.1-2346(D) of the Code of Virginia.

It was stated that the reserve balance should be calculated based on the last fiscal year, the date of the application, and the highest aggregate amount of each association managed by the Common Interest Community Manager during the last fiscal year.

The amount of the bond or insurance for the manager is to maintain maximum coverage.

Blanket Fidelity Bond or Employee Dishonesty Insurance Policy

The Board adopted a guidance document on March 2, 2010, regarding the requirement in § 54.1-2346(D) of the Code of Virginia that a Common Interest Community Manager obtain and maintain a blanket fidelity bond or employee dishonest insurance policy.

The Guidance Document is available on Town Hall.

Definition of “Employee” as Used in Statutory Exemption from Licensure

The Board adopted a guidance document on December 2, 2010, regarding the definition of “Employee” as used in § 54.1-2347(A) of the Code of Virginia.

The Guidance Document is available on Town Hall.

CIC Manager License Requirements for Association Debt Collections

The Board considered whether a common interest community manager license is required for a company that is only responsible for the collection of past-due assessments on behalf of an association.

The Board responded by referencing the definition of “management services” in § 54.1-2345 of the Code of Virginia, which includes “(iii) collecting, disbursing, or otherwise exercising dominion or control over money or other property belonging to an association.”

Thus, based on the current statutory language, a license would be required for an entity performing any of the functions in the definition of management services, unless an exemption in § 54.1-2347 of the Code of Virginia applied.

CIC Managers with Disciplinary Action as a Provisional Licensee

An applicant for a common interest community manager license who held a provisional common interest community manager license issued by the Board and had a consent order entered by the Board will not have the previous consent order adversely affect the common interest community manager license application as long as all terms of the consent order were met as stipulated in the applicable consent order.

All other requirements of the Common Interest Community Manager Regulations regarding convictions, adverse financial history, or administrative discipline are not affected by this policy statement.

Requirement to Obtain and Maintain Separate Fidelity Bond or Insurance Policy

The Board adopted a guidance document on September 20, 2012, regarding the requirement for common interest community managers to obtain and maintain a fidelity bond or employee dishonest insurance policy.

The Guidance Document is available on Town Hall.

Certified Principal/Supervisory Employee Personal Adverse Financial History

The Board adopted a guidance document on December 3, 2014, regarding what applicants for a principal/supervisory employee certificate must submit when certain personal adverse financial history is disclosed.

The Guidance Document is available on Town Hall.

CIC Management Recovery Fund Procedure for Consideration of Claims for Recovery from the Common Interest Community Management Recovery Fund

The Board adopted this document on March 3, 2022, to provide interpretive guidance regarding the procedure for submission and consideration of a verified claim for recovery from the Common Interest Community Management Recovery Fund.

The Guidance Document is available on Town Hall.

Condominium Registration Completion Bonds for Commercial Condos

The Board considered whether a commercial condominium needs to file a completion bond with the Board for incomplete common elements since commercial condominiums are exempt from registration.

It was determined that § 55-79.87 (now § 55.1-1972) does not exempt commercial condominiums from filing a completion bond and that Board staff will retain these bonds, if applicable.

Ownership of Condo Unit by POA

The Board reviewed a request for an interpretation on ownership of condominium units by a property owners association.

The Board declined to provide an interpretation as it is outside the Board’s authority.

Meaning of “Substantial Completion”

The Board considered a request to provide an interpretation of the meaning of “substantial completion.”

The Board agreed by consensus that it could not provide an interpretation on this issue as it is outside the Board’s authority.

Registration Process for Condominiums in Foreclosure

The Board discussed a recurring issue that involves the foreclosure of condominiums wherein there are unsold units. Upon learning of a condominium foreclosure (the declarant’s property has been foreclosed, not an individual unit owner’s property), staff proceeds to ascertain the current status of the condominium and, if still owned by the foreclosing entity, the future plans for the condominium in order to ensure that the registration is compliant with the Virginia Condominium Act and the Condominium Regulations.

Specifically, staff must know whether the financial institution plans to sell individual units or sell to a successor declarant. Upon learning this information, staff can then advise as to the appropriate steps to ensure the registration remains up-to-date and accurate.

The problem arises in situations wherein staff is unable to make contact with the foreclosing financial institution or does not obtain cooperation from the financial institution and it proceeds with the sale of the units.

The Board directed staff to i.) ensure that appropriate confirmation from the association is received before releasing the assessment bond or letter of credit; ii.) attempt to obtain a statement from the financial institution to determine the current status and the next course of action; and, iii.) if appropriate, prepare the registration file so that the Board can review the matter in consideration of entering a cease and desist order in accordance with § 55-79.100 (now § 55.1-1986) of the Code of Virginia if compliance is not obtained and/or sales proceed.

Declarant and Developer Control Period

1. QUESTION: Section 55-79.54(c)(3) (now § 55.1-1916(C)(3)) of the Code of Virginia includes a provision for extending the time period for expanding an expandable condominium. Section 55-79.54(d)(3) (now § 55.1-1916(D)(3)) of the Code of Virginia regarding a contractible condominium does not contain a similar provision to allow for an amendment to the declaration to extend the time to contract a contractible condominium. Does the Board take the position that such an amendment is not allowed?

BOARD RESPONSE: The statute does not address extending the time period to withdraw land; therefore, it would not be permitted. Such time period extension only applies to an expandable condominium.

2. QUESTION: The Property Owners’ Association Act (Title 55, Chapter 26 of the Code of Virginia) (now Chapter 18 of Title 55.1) does not contain a provision covering the extension of a developer control period reserved by a developer in a recorded declaration. Could an amendment adopted by two-thirds of the lot owners provide for an extension of the developer control period?

BOARD RESPONSE: The Board does not have any purview over the

[SIZE=15.0]6256_Summary of Board Interpretations Policies and Guid.pdf

[SIZE=14.7]Common Interest Community Board Summary of Board Interpretations, Policies, and Guidance Documents

extension of a developer control period in a property owners’ association as it is determined by the declaration and not the Property Owners’ Association Act.

[SIZE=14.7]Bond Requirements for Commercial Condominiums

The Board considered two questions regarding the applicability of § 55-79.58:1 (now § 55.1-1921) of the Code of Virginia to commercial condominiums and responded as follows.

    1. Does the Board have the authority to regulate commercial condominiums?

    The Board does have the authority to regulate commercial condominiums, except as exempt pursuant to § 55-79.87(B) (now § 55.1-1972(B)) of the Code of Virginia. 2. Does the Board accept and hold bonds posted pursuant to Virginia Code § 55-79.58:1 (now § 55.1-1921) on behalf of commercial condominium regimes?

    If the declarant of a commercial condominium were to present to the Board a bond pursuant to § 55-79.58:1 (now § 55.1-1921) of the Code of Virginia, the Board would retain the bond in accordance with the Code.

    Because commercial condominiums are exempt from the application requirements, and therefore are not required to submit plats, plans, and other documentation regarding the condominium, Board staff may not be able to ensure compliance with § 55-79.58:1 (now § 55.1-1921). Therefore, it may be necessary for Board staff to request such documentation to ensure the bond is in compliance.

6/27/13 Letters of Credit May Be Accepted in Lieu of Assessment Bond

The Board adopted a guidance document on June 27, 2013, regarding the requirement for a declarant to post an assessment bond for a condominium. The Guidance Document is located on Town Hall.

[SIZE=14.7]6/27/13 Required Amount of Assessment Bond/Letter of Credit

The declarant of a condominium must file and maintain a bond or letter of credit in favor of the unit owner’s association to insure the declarant’s assessment obligations are fulfilled.

It has been the registration practice to require that the bond or letter of credit is equal to $1,000 per unit registered (minimum of $10,000 and maximum of $100,000), regardless of whether the declarant still owns the unit.

After discussion, the Board

    12/3/13 Guidance Document Summary of Board Interpretations, Policies, and Guidance Documents Last Updated on June 9, 2022 Page 7 of 8

    agreed by consensus to continue the practice of requiring an assessment bond or letter of credit be filed for the total number of units registered with the Board.

[SIZE=14.7]Withdrawal of Condominium Registrations

The Board confirmed by consensus that the declarant is not obligated to maintain the condominium project registration, and may withdraw the registration, if the declarant is not selling units.

As part of withdrawing the registration, the declarant will be required to certify that he has no plans to sell units, will continue to pay assessments on units owned by the declarant, and that he will re-register the condominium project and meet all current entry requirements of the Code of Virginia and Board’s regulations should the declarant decide to sell units in the future.

Release of the assessment bond or letter of credit is possible with withdrawing the registration with confirmation from the unit owners association that the declarant is current in the payment of assessments.

[SIZE=14.7]3/26/15 Time-Share Registration Procedure for Determination of Compliance with § 55.1-2220 and § 55.1-2234

The Board has the obligation, pursuant to § 55-382(B) (now § 55.1-2230(B)) of the Code of Virginia, upon the request of an aggrieved owner to render a determination whether compliance with §§ 55-375 and 55-386 (now §§ 55.1-2220 or 55.1-2234) has occurred.

The Board adopted procedural guidelines for handling determination requests. The determination procedure is available on Town Hall.

[SIZE=14.7]10/26/09 Definition of Alternative Purchase

A program that in summary will not be sold during the visit to the resort but will be marketed to potential purchasers days after they have left the resort does not appear to meet the definition of alternative purchase.

[SIZE=14.7]9/17/13 Time-Share Public Offering Statement (§ 55.1-2217(A)(1)(d)) (Previously § 55-374(A)(1)(d))

The Board was asked for an interpretation of what exactly is required from the time-share developer in the Public Offering Statement regarding unsatisfied judgments and the status of pending lawsuits.

The Board declined to provide an interpretation as it is outside the Board’s authority in that it goes beyond an interpretation necessary to administer its programs, enforce the regulations, or make case decisions.

The Board further stated that it urges the developer and its counsel to seek full disclosure consistent with the Code of Virginia and Board’s regulations.

[SIZE=14.7]3/26/15 Determining Value of Blanket Surety Bonds Filed by Developers in Lieu of Escrowing Deposits

The Board adopted a guidance document on June 7, 2018, regarding changes to § 55-375 (now § 55.1-2220) of the Virginia Real Estate Time-Share Act resulting from legislation during the 2018 General Assembly session.

The Guidance Document is available on Town Hall.

[SIZE=14.7]6/7/18 Guidance Document Summary of Board Interpretations, Policies, and Guidance Documents Last Updated on June 9, 2022

The Board adopted a guidance document on June 7, 2018, regarding the requirements for public offering statements under § 55-374 (now § 55.1-2217) of the Virginia Real Estate Time-Share Act.

The Guidance Document is available on Town Hall.

License Suspension Procedures and Policies (1147_Policy 100-05.pdf)

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Director’s Policy #100-05 License Suspensions Effective Date: May 22, 2017 Policy Title: Director’s Policy # 100-05 License Suspensions [POL4 01-100_0 5-v3] Effective: 05/22/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy # 100-05 License Suspensions (Effective 09/18/2009) Page 1 of 2 Approved By:

I. PURPOSE

The purpose of this policy is to establish procedures for suspending and removing suspensions on licenses, certifications, registrations, and other authorizations issued by the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT

Disciplinary and court ordered suspensions (under the provisions of § 63.2-1937 of the Code of Virginia) shall be processed by the Executive Director of the appropriate regulatory program in accordance with the terms of the disciplinary or court order.

This policy shall not apply to dishonored check suspensions which are processed in accordance with § 54.1-104 of the Code of Virginia.

III. DEFINITIONS

Suspension

The temporary interruption of a professional privilege or authorization (e.g., license, certification, registration, or other authorization to engage in a business, trade, profession, or occupation issued by the Commonwealth of Virginia pursuant to those sections of Title 54.1 of the Code of Virginia).

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

A. LICENSE SUSPENSIONS

    1. Disciplinary Suspensions a. The Executive Director shall suspend the license, certification, registration, or other authorization and insert a comment in the record history to indicate the reason for the suspension. b. The Executive Director shall notify the regulant of the suspension by certified mail, return receipt requested. The notification shall include instructions regarding renewal requirements that must be met during the suspension.
2. Court-ordered Suspensions
    a. All inquiries regarding court orders and suspension should be directed to the Deputy Director for Communications and Board Operations. All court orders received by the Department directing that a license be suspended shall be hand-delivered upon receipt to the FOIA and Records Manager. b. The FOIA and Records Manager shall record the court order in the electronic subpoena log, retain a scanned copy in the shared Subpoena Log folder, and forward the court order to suspend to the Deputy Director for Communications and Board Operations who will identify the appropriate Executive Director to process the suspension. c. The Executive Director shall suspend the license, certification, registration, or other authorization and insert a comment in the record history to indicate that the license was suspended by court order. d. The Executive Director shall notify the regulant of the suspension by certified mail, return receipt requested. The notification shall include instructions regarding renewal requirements that must be met during the suspension.

B. REMOVAL OF THE SUSPENSION

    1. Disciplinary Suspensions The Executive Director shall remove the suspension, indicate the reason for the removal of the suspension in the record history, and forward the license, certification, or registration to the regulant. The expiration date shall be the same as that in effect at the time of suspension. The Executive Director shall notify the regulant in writing of any requirements that must be met to preserve his or her license status. If the suspension lasted for one year or less, the regulant shall have 30 days to comply with any renewal requirements that should have been met during the period of suspension. If the suspension exceeded one year, the regulant shall be required to meet any renewal, reinstatement, or re-application requirements (as documented in the board regulations) that would apply for the length of time that elapsed since the license suspension date.
2. Court-ordered Suspensions
    a. All court orders received by the Department directing the removal of the suspension shall be hand-delivered upon receipt to the FOIA and Records Manager. b. The FOIA and Records Manager shall record the court order in the electronic subpoena log, retain a scanned copy in the shared Subpoena Log folder, and forward the court order to remove the suspension to the Deputy Director for Communications and Board Operations who will identify the appropriate Executive Director to process the suspension removal. c. The Executive Director shall remove the suspension, indicate the reason for the removal of the suspension in the record history, and forward the license, certification, or registration to the regulant. The expiration date shall be the same as that in effect at the time of suspension. d. The Executive Director shall notify the regulant in writing of any requirements that must be met to preserve his or her license status. e. If the suspension lasted for one year or less, the regulant shall have 30 days to comply with any renewal requirements that should have been met during the period of suspension. f. If the suspension exceeded one year, the regulant shall be required to meet any renewal, reinstatement, or re-application requirements (as documented in the board regulations) that would apply for the length of time that elapsed since the license suspension date.
g. Pursuant to § 63.2-1937 of the Code of Virginia, no processing or administrative fee shall be charged to a person for removal of the suspension from their license, certificate, registration, or other authorization.

Virginia Exam Equivalency for Contractors (5724_PSI Examination Equivalency.pdf)

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5724_PSI Examination Equivalency.pdf

Exam Equivalency Board for Contractors

The following table lists state exam equivalents to the Virginia exam, along with approval dates and relevant details.

State and Exam Information

    Arizona AZ C -37 (CR -37) Plumbing (Commercial) PSI Exam Journeyman and Master Plumbing Exam Approval Date: April 14, 2015
    Tennessee Business and Law Management Examination PSI Exam General and Advanced Business Exams Note: The Virginia portion is not included. Approval Date: March 3, 2015
    Tennessee BC-B - Commercial Contractor PSI Exam Building Technical Exam Approval Date: March 3, 2015

Disclosure of Adverse Financial History for Certification (5603_RequiredDocumentation to Accompany Disclosure of P.pdf)

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Common Interest Community Board Guidance Document: Regarding what Certified Principal/Supervisory Employee Applicants must submit when Certain Personal Adverse Financial History is Disclosed

Adopted December 3, 2014

I. Issue

The Common Interest Community Manager Regulations at 18VAC48-50-35 H require an applicant for certification to provide all relevant information for the seven years prior to application on any outstanding judgments, past-due tax assessments, defaults on bonds, or pending or past bankruptcies, all as related to providing management services as defined in § 54.1-2345 of the Code of Virginia.

II. Applicable Regulation and Statute

18VAC48-50-35 H The applicant for certification shall provide all relevant information for the seven years prior to application on any outstanding judgments, past-due tax assessments, defaults on bonds, or pending or past bankruptcies, all as related to providing management services as defined in § 54.1-2345 of the Code of Virginia.

The applicant for certification shall further disclose whether or not he was the subject of any adverse disciplinary action, including revocation of a license, certificate, or registration within the seven-year period immediately preceding the date of application.

§ 55.1-2345. Definitions.

"Management services" means (i) acting with the authority of an association in its business, legal, financial, or other transactions with association members and nonmembers; (ii) executing the resolutions and decisions of an association or, with the authority of the association, enforcing the rights of the association secured by statute, contract, covenant, rule, or bylaw; (iii) collecting, disbursing, or otherwise exercising dominion or control over money or other property belonging to an association; (iv) preparing budgets, financial statements, or other financial reports for an association; (v) arranging, conducting, or coordinating meetings of an association or the governing body of an association; (vi) negotiating contracts or otherwise coordinating or arranging for services or the purchase of property and goods for or on behalf of an association; or (vii) offering or soliciting to perform any of the aforesaid acts or services on behalf of an association.

III. Policy

The Board authorizes staff to approve applicants for principal or supervisory employee certification who disclose personal adverse financial history in accordance with 18VAC48-50-35 H, provided all other entry requirements are met, as follows:

    1. For past-due tax assessment, the applicant provides proof of an installment agreement or payment plan with the Internal Revenue Service or other applicable taxation authority. Such installment agreement or payment plan shall not be in default. 2. For an outstanding judgment, the applicant provides proof of an installment plan to satisfy the judgment and proof that payments pursuant to the established installment plan are current. 3. For an active bankruptcy, the applicant provides proof of a payment plan established by a bankruptcy court. Such payment plan shall not be in default.

An applicant unable to provide documentation in accordance with this policy that is acceptable, or discloses adverse financial history not related to a past-due tax assessment, outstanding judgment, or bankruptcy shall be afforded the opportunity to have the application considered by the Board through an informal fact-finding conference pursuant to the Administrative Process Act (Chapter 40 of Title 2.2 of the Code of Virginia).

Virginia Condominium Act Disclosure and Special Meeting (6891_Form Disclosure Form for Special Meeting to Extend.pdf)

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COMMONWEALTH OF VIRGINIA DEPARTMENT OF PROFESSIONAL AND OCCUPATIONAL REGULATION

9960 Mayland Drive, Suite 400 Richmond, Virginia 23233-1485 (804) 367-8510 cic@dpor.virginia.gov www.dpor.virginia.gov

VIRGINIA CONDOMINIUM ACT DISCLOSURE

(Virginia Code Sections 55.1-1943 and 55.1-1955)

THE DECLARANT AND SPECIAL MEETING

The Declarant of your condominium has scheduled a special meeting to consider extending the period during which the Declarant:

    1. May appoint and remove some or all of the officers and directors of the condominium unit owners’ association; and 2. May exercise powers and responsibilities otherwise assigned to the unit owners’ association by the condominium instruments and the Virginia Condominium Act.

An affirmative vote of two-thirds of all the unit owners (other than the Declarant) is required to extend the period of Declarant control.

During such time, the Declarant or such officers and directors are subject to liability as fiduciaries of the unit owners for their acts or omissions.

UNIT OWNER INTERESTS AND RESPONSIBILITIES

As a unit owner, you are advised to exercise whatever due diligence you deem necessary to protect your interests.

A Declarant’s interests may or may not align with the interests of other unit owners.

It is the responsibility of all unit owners to monitor governance of the association to ensure that business is conducted properly.

COMMON ELEMENT STRUCTURAL WARRANTY

Warranty Period.

Extending the period of Declarant control means that the Declarant may control the condominium during the period when the unit owners’ association may assert claims for structural defects in the common elements.

If the period of Declarant control is extended at the special meeting, the association’s right to pursue warranty claims will be preserved by election of a Warranty Review Committee.

WARRANTY REVIEW COMMITTEE

The unit owners other than the Declarant will elect a Warranty Review Committee consisting of no fewer than three persons unaffiliated with the Declarant.

The Warranty Review Committee will have at least one year to assert warranty claims and will have both necessary funding and authority to:

    (1) Engage an independent architect, engineer, legal counsel, and other experts; (2) Investigate whether there are any breaches of the Declarant’s warranty on the common elements; and (3) Assert or settle any such claims.

[This disclosure must accompany the notice of the special meeting at which extending the period of Declarant control is being considered by the unit owners.]

This form was developed by the Common Interest Community Board in accordance with § 55.1-1943(B) of the Code of Virginia.

10/1/19

Revenue Refund Policy Guidelines (2650_Policy 700-04.pdf)

Original Words: 309
Condensed Words: 308
Word Reduction: 0.3%

Finance Policy #700-04 Revenue Refunds

Effective Date: July 1, 2018

Policy Title: Finance Policy #700-04 Revenue Refunds

Document Reference:

[POL4 05-700_04-v7]

Effective: 07/01/2018

Submitted By: Jeff Waite, Financial Services Director

Guidance Document: Yes

Supersedes: Finance Policy #700-04 Revenue Refunds (Effective 02/10/2012)

Page 1 of 1

Approved By:

I. PURPOSE

The purpose of this policy is to establish guidelines for refunding fees and other monies paid to the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT

The Department of Professional and Occupational Regulation shall process revenue refunds in an accurate and timely manner and in accordance with state policy and Board regulations.

III. DEFINITIONS

    Overpayment: A payment that exceeds the amount due to the Department.

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

    A. REVENUE REFUNDS 1. The Department shall issue refunds for overpayments of fees and monetary penalties. 2. The Department shall issue refunds for Contractor and Real Estate Transaction Recovery Fund assessments and Appraiser National Registry fees collected from applicants not granted a license. 3. Application fees for licenses, certifications, and registrations and renewal fees are non-refundable. 4. The Finance Section shall process refund requests in accordance with state procedures. [a.] All checks will be made payable to the regulant regardless of who paid the fee. However, refunds of overpayments may be made to the payer if the payment was for the benefit of more than one regulant.[/a] [b.] Non-regulant refunds shall be made to the original payer.[/b] [c.] Checks will be mailed to the address of record unless different mailing instructions are submitted with the refund request.[/c] [d.] Overpayments made with a credit card shall be refunded to the credit card. Overpayments more than 180 days old will be refunded by check.[/d] 5. Whenever a refund request from a regulant is not authorized, the section that received the refund request shall be responsible for informing the regulant.

Release of Public Information Policy (2388_Policy 100-04.pdf)

Original Words: 3,171
Condensed Words: 2,715
Word Reduction: 14.4%

Director’s Policy #100 -04 Release of Information

Effective Date: June 5, 2017

Policy Title: Director’s Policy #100 -04 Release of Information

[POL401 -100_04 -v16]

Effective: 06/05/2017

Submitted By: Dawn Waters, Information Management Director

Guidance Document: Yes

Supersedes: Director’s Policy #100 -04 Release of Information (Effective 04/01/2015)

Page 1 of 7

Approved By:

I. PURPOSE

The purpose of this policy is to provide Department of Professional and Occupational Regulation (DPOR) employees with guidelines for responding to requests for information.

As a DPOR guidance document, it is intended to provide the public with a general understanding of DPOR’s record disclosure practices.

II. POLICY STATEMENT

Pursuant to the Virginia Freedom of Information Act (§ 2.2-3700 et seq. of the Code of Virginia), the Department of Professional and Occupational Regulation assumes a predisposition toward full disclosure of all public records in the Department’s possession.

Specific exclusions shall apply in accordance with § 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia and, in the absence of any board policy to the contrary, when the Department exercises its discretionary authority to withhold personal or confidential information that may compromise an individual’s safety and security.

A subpoena duces tecum for the production of records shall be processed in accordance with Director’s Policy #100-06, Subpoenas, Service of Process and Notices.

III. DEFINITIONS

Personal information

As defined in § 2.2-3801 of the Code of Virginia, personal information is information that (i) describes, locates or indexes anything about an individual including, but not limited to, his social security number, driver's license number, agency-issued identification number, student identification number, real or personal property holdings derived from tax returns, and his education, financial transactions, medical history, ancestry, religion, political ideology, criminal or employment record, or (ii) affords a basis for inferring personal characteristics, such as finger and voice prints, photographs, or things done by or to such individual; and the record of his presence, registration, or membership in an organization or activity, or admission to an institution.

"Personal information" shall not include routine information maintained for the purpose of internal office administration whose use could not be such as to affect adversely any data subject nor does the term include real estate assessment information.

Public record

Recorded information that documents a transaction or activity by or with any public officer, agency or employee of an agency.

Regardless of physical form or characteristic, the recorded information is a public record if it is produced, collected, received or retained in pursuance of law or in connection with the transaction of public business.

The medium (e.g., electronic documents and mail) on which such information is recorded has no bearing on the determination of whether the record is a public record or whether it is subject to public disclosure.

Record Custodian

A public official or official designee in charge of an office housing public records.

IV. RELATED DOCUMENTS

    Virginia Freedom of Information Act Government Data Collection and Dissemination Practices Act Director’s Policy #100- 06 Subpoenas, Service of Process and Notices

V. GENERAL PROVISIONS

A. CUSTODIAN OF RECORD

    The Records and FOIA Manager shall serve as the custodian of all Department records with specific positions designated as custodians for disclosure and authentication purposes. In the absence of the designated custodians, the Records and FOIA Manager and the Information Management Director shall authenticate records for court submission. The following individuals shall serve as custodians of any record created, processed and/or maintained by their respective sections. These individuals shall designate a backup custodian to perform record authentications in their absence. a. Executive Directors in the Communications and Board Operations Division b. Directors in the Compliance and Investigations Division (Investigations, Alternative Dispute Resolution, Complaint Analysis and Resolution, Adjudication, and Fair Housing) with Field Supervisors and Investigators designated as record custodians for the purpose of authenticating licensing and investigation records in court. c. Human Resources Director d. Senior Manager Administrative and Financial Services e. Budget and Financial Services Director f. Education and Examinations Director

B. RESPONDING TO INFORMATION REQUESTS

    All requests for records are subject to the provisions of the Virginia Freedom of Information Act. A requester is not required to reference FOIA in order to be subject to the provisions of the Act. Generally, DPOR does not require FOIA requests to be submitted in writing; however, in situations where the requested records are not identified with reasonable specificity (Code of Virginia § 2.2-3704.B), DPOR may require a detailed written or e-mail request to ensure accurate response preparation. To prepare a response within five workdays of receipt, immediate delivery of a FOIA request to the appropriate (responsible) section is essential. The first workday following receipt of the request is considered day one when calculating the response deadline. The Records and FOIA Manager shall make all decisions concerning routine FOIA requests and provide guidance to DPOR staff in determining the appropriate response to information requests. Specific exclusions shall apply in accordance with § 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia and any applicable board or agency policies. Non-routine FOIA requests from the public shall be communicated to the Information Management Director. Non-routine requests from the media and elected officials shall be communicated to the Deputy Director for Communications and Board Operations. In accordance with § 2.2-3704.F of the Code of Virginia, DPOR may assess reasonable charges for the actual costs associated with accessing, duplicating, supplying or searching for records. Documents requested by a federal, state or local governmental or law-enforcement agency shall be provided at no cost. Photocopies are available for $.25 per page for 40 or more pages. Copies of less than 40 pages shall be available at no charge. Furthermore, pursuant to § 2.2-3704.H unless approved by the Information Management Director, DPOR shall require advanced payment for requests that are likely to exceed $200 prior to preparing the response. Pursuant to § 2.2-3704.I of the Code of Virginia, before processing a request for records, DPOR may require payment of any amount owed for previous FOIA requests that remain unpaid for at least 30 days. A letter requesting payment prior to providing additional records shall be mailed within five workdays of receiving the new request.

C. RECORD CATEGORIES AND FOIA RESPONSE ASSIGNMENTS

    Applications: Direct record requests to: Information Management Section

    Applications for admission to examinations or for licensure are exempt from public disclosure (§ 54.1-108.2 of the Code of Virginia). Applications include initial, reinstatement, and upgrade applications, as well as license maintenance documents that include social security numbers or other personal information.

    However, applications are subject to disclosure when: a. Requested by the regulant/applicant (or any party authorized by the regulant or applicant). The regulant or their representative may obtain copies of their own applications for admission to examinations or licensure (§ 54.1-108.2 of the Code of Virginia). b. Requested by agencies in another state, district, or territory of the United States where the information is requested by the state, district, or territory in connection with an application for a service, privilege or right under their laws. Requests shall be made in a manner that substantiates the requester’s affiliation (on official letterhead or by e-mail) and states the reason for the request. c. Requested by any federal, state, or local law enforcement agencies to be used in conjunction with an investigation or authentication of credentials. Requests shall be made in a manner that substantiates the requester’s affiliation (on official letterhead or by e-mail) and states the reason for the request. A letter or e-mail from the Department must accompany the information verifying that DPOR is releasing this information for investigative or authentication purposes only.

Bonds: Direct record requests to: Licensing Section

Copies of and information related to performance bonds required for licensure (including the amount of the bond and the issuer) are subject to public disclosure upon request. Certifications of Regulant Status: Direct record requests to: Licensing Section

Individual licensing sections are responsible for preparing Certifications of Regulant Status in accordance with DPOR Licensing and Regulation Procedure #903, Certifications of Regulant Status. Complaint Files: Direct information requests to: Compliance and Investigations Division

The Compliance and Investigations Division is responsible for responding to general inquiries regarding the number and nature of complaints against a specific respondent.

Open complaints may be publicly acknowledged when a Department investigation has determined that sufficient evidence exists to establish probable cause that there was a violation of a law or regulation; however, the case file is exempt from disclosure until case closure.

Cases where probable cause has been found are disclosed on the Department’s web site.

Nothing in this policy shall conflict with the release of complaint information during disciplinary investigations as provided for in the Administrative Process Act.

    a. Closed case files are subject to public disclosure with the following exclusions: 1) Application Case Files: Application file information resulting in licensure shall be transferred to the license application file and handled according to Section V.C.1 of this policy. 2) Criminal (Unlicensed Activity) Case Files: a) Criminal incident information as defined in § 2.2-3706.A of the Code of Virginia and closed unlicensed cases may be exempt from public disclosure when the release is likely to jeopardize an ongoing investigation or the safety of an individual; cause a suspect to flee or evade detection; or result in the destruction of evidence. No exclusion applies when disclosure is not likely to cause the above-referenced damage. b) Criminal incident information as defined in § 2.2-3706.A of the Code of Virginia and closed unlicensed cases may be exempt from public disclosure when the release is likely to jeopardize an ongoing investigation or the safety of an individual; cause a suspect to flee or evade detection; or result in the destruction of evidence. No exclusion applies when disclosure is not likely to

Title:

Director’s Policy #100 -04 Release of Information

I. PURPOSE

The purpose of this policy is to establish guidelines for the release and confidentiality of various records and information maintained by the department.

II. POLICY STATEMENT

It is the policy of the department to protect confidential information while complying with applicable laws and regulations governing public records and disclosures. The following sections outline the procedures and restrictions related to different types of records and information.

III. DEFINITIONS

Definitions relevant to this policy include terms such as confidential materials, public disclosure, and specific types of records covered under this policy.

1. Confidentiality of Mediation Files and Communications

    a) All memoranda, work products, or other materials contained in the case file of a mediator are confidential. b) All materials in the case file of a mediation program pertaining to a specific mediation are confidential. c) Any communication made in or in connection with mediation, including communications to schedule mediation, whether made to a mediator, a mediation program, a party, or any other person, is confidential. d) Confidential materials and communications are not subject to the Virginia Freedom of Information Act nor discovery in judicial or administrative proceedings unless permitted under § 2.2-4119 of the Code of Virginia.

2. Disciplinary and Fair Housing Complaint Files

The Information Management Section is responsible for preparing closed disciplinary and fair housing complaint files in response to FOIA requests. Prior to releasing closed files, information exempt from public disclosure pursuant to Section V.E of this policy shall be removed or redacted.

Unless specifically requested by an involved party, e-mail addresses contained in closed case files shall be disclosed.

3. Open Case Files

Open case files are exempt from public disclosure under § 54.1-108.3 of the Code of Virginia. Nothing in this policy shall conflict with the release of complaint information during investigations as provided in the Administrative Process Act.

4. Orders and Settlement Agreements

Orders (final and consent) and written settlement agreements resulting from voluntary alternative dispute resolution proceedings, e.g., conciliation, mediation, or facilitation, are subject to public disclosure unless the involved parties agree in writing that the agreement remains confidential and the respective board determines that disclosure is not required to further the law's purposes.

5. Informal Fact-Finding Conference Transcripts

Due to the public forum in which an informal fact-finding conference is held, transcripts contained in case files (both open and closed) are subject to public disclosure. Open file transcripts may be released by Adjudication Section staff.

6. Contracts and Procurement Records

Direct record requests to:

Procurement Section of Administrative and Financial Services Division

Procurement and contract records may be released in accordance with § 2.2-4342 of the Code of Virginia.

7. Electronic Mail

Direct record requests to:

Custodian of Record

All documents sent or received on the state electronic mail system and any attachments are subject to public disclosure. Specific exclusions apply in accordance with §§ 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia. When responding to requests for electronic mail, the content of the e-mail transmission shall be used to determine if the record is subject to any disclosure exemptions.

8. Examination Information

Direct record requests to:

Education and Examinations Section or Information Management Section

a. Examination questions, papers, booklets, answer sheets, and scoring keys are exempt from public disclosure pursuant to §§ 54.1-108.1 and 2.2-3705.1, except where the Department deems that the validity or security of future examinations will not be compromised.

b. Examination scores may be released to candidates or other jurisdictions if permitted by board regulation and policy.

9. Financial Records

Direct record requests to:

Finance Section of Administrative and Financial Services Division

Requests for records maintained by the Finance Section shall be submitted to the Budget and Financial Services Director.

10. Governor’s Working Papers

Direct record requests to:

Custodian of Record

Reports, projects, correspondence, and other documents classified as working papers of the Office of the Governor, Lieutenant Governor, Attorney General, members of the General Assembly, or the Division of Legislative Services are not subject to public disclosure.

11. Legal Documents

Direct record requests to:

Custodian of Record
    a) Written legal advice to DPOR or department officers/employees and related correspondence are protected by attorney-client privilege and are not subject to public disclosure. b) Legal memoranda and work products compiled specifically for litigation or active administrative investigations concerning matters properly discussed in closed meetings under § 2.2-3711 are exempt from public disclosure.

12. License Maintenance Records

Direct record requests to:

Information Management Section

License maintenance records such as name and address changes, fee payment records, and renewal cards are subject to public disclosure with redaction of exempt information per Section V.E of this policy.

13. License Transcripts

Direct record requests to:

Information Management Section

a. License transcripts summarize activity from initial licensure through fee/license expiration. They are prepared for court submission and used as an alternative to personal testimony. They are authenticated by the licensing section.

b. License transcripts are available for a fee of $40.00 per individual/business entity name; however, no fee shall be charged to organizations providing legal aid to the indigent or governmental/law enforcement agencies involved in active criminal investigations.

c. Upon request, transcripts may be prepared and authenticated by field investigators and regional supervisors to corroborate investigator testimony.

14. Meeting Minutes and Documents

Direct record requests to:

Licensing Section or Information Management Section

a. Draft minutes of public meetings are available on the Department website and the Commonwealth Calendar within ten workdays following the meeting (§ 2.2-3707.1). Final minutes are available within three workdays of approval.

b. Documents from closed meetings held lawfully under § 2.2-3711 are not subject to public disclosure. No record open to inspection shall be deemed exempt solely because it was discussed in a closed meeting.

15. Personnel Records

Direct record requests to:

Human Resources Section

a. Requests for individual employee records shall be handled according to Department of Human Resource Management Policy 6.05 and FOIA. No employee information shall be released without written consent, except as listed below.

b. Upon disclosure of certain information to a third party, the Human Resources Section shall notify the employee, including the requesting party’s name and address.

    Employee’s position Employee’s job classification Dates of employment Annual salary or pay rate exceeding $10,000

16. Property Registration Files

Direct record requests to:

Property Registration Office of the Common Interest Community Section

Property registration files are available electronically for public disclosure.

17. Recovery Fund Files

Direct record requests to:

Custodian of Record

Copies of Contractor and Real Estate Recovery Fund claim files are available upon request, regardless of case status.

18. Regulant Lists

Direct record requests to:

Information Management Section

Statewide regulant lists for specific boards and occupations are available electronically via CD, DVD, or e-mail.

D. OTHER DISCLOSABLE INFORMATION

While the Virginia Freedom of Information Act addresses the disclosure of “records,” other “information” shall be available to the public to ensure consumer protection when using credentialed practitioners.

The licensing section is responsible for responding to general inquiries regarding licenses and licensing requirements. The following licensing, certification, and registration information may be released via telephone, fax, e-mail, or other agreed communication:

    Last 4 digits of licensee’s social security number or Virginia DMV Control Number License number Date of initial licensure Expiration date of license License classification Method of obtaining license (e.g., exam, reciprocity, comity) License status Address of record (physical or alternate addresses) E-mail address (if available) Identity of individuals required for business licensure (e.g., qualified individuals, brokers, responsible management) and affiliated company Bond information

E. OTHER NON-DISCLOSABLE INFORMATION

The following information is not subject to disclosure:

    Nine-character social security numbers or Virginia DMV control numbers (disclosed at discretion) Bank routing and account numbers Credit/debit card numbers Examination scores, pass/fail status, or number of attempts unless policy states otherwise State income, business, estate, and personal property tax returns Any information compromising privacy or safety (e.g., medical, mental, scholastic records) only disclosed with approval from authorized officials

F. PROCEDURE FOR CORRECTING PERSONAL INFORMATION

Pursuant to § 2.2-3806.A.5 of the Code of Virginia, procedures are in place for correcting personal information.

Director’s Policy #100 -04 Release of Information

This policy outlines the procedures related to the release of information maintained by the Department, including the rights of individuals to request corrections to their information.

I. PURPOSE

The purpose of this policy is to establish the process for individuals to request corrections, removals, or amendments to their information held by the Department, in accordance with applicable laws and regulations.

II. POLICY STATEMENT

The Department is committed to maintaining accurate and current information. In the event that a registrant determines that the Department’s information on that person is inaccurate, obsolete, or irrelevant, the individual may submit a written request for correction, removal, or amendment to the Information Management Section.

The Information Management Director shall be responsible for reviewing the request, determining if corrective action is warranted, and coordinating any corrective action and written response to the requester.

III. DEFINITIONS

    Registrant: An individual whose information is maintained by the Department. Corrective Action: The process of amending, removing, or correcting information that is inaccurate, obsolete, or irrelevant. Information Management Director: The individual responsible for reviewing requests for correction, coordinating corrective actions, and responding to requesters.

The Code of Virginia provides the legal framework for these procedures, ensuring individuals’ rights to accurate information and proper correction processes.

Examination Site Conduct Guidelines (1159_Policy 600-02.pdf)

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EXAMINATION POLICY #600-02 EXAMINATION SITE CONDUCT

Effective Date: December 1, 2019

Policy Title: Examination Policy #600 -02 Examination Site Conduct

[POL543 -600_02 -v16]

Effective: 12/01/2019

Submitted By: Shannon Webster, Director of Education & Examinations

Guidance Document: Yes

Supersedes: Examination Policy #600 -02 Examination Site Conduct (Effective 06/26/2014)

Page 1 of 3

Approved By:

I. PURPOSE:

The purpose of this policy is to establish guidelines for Department of Professional and Occupational Regulation and examination vendor/contractor staff to follow when dealing with prohibited conduct or irregularities at examination sites.

II. POLICY STATEMENT:

Pursuant to § 54.1-102 of the Code of Virginia, it is unlawful for any person to procure or assist another individual to procure, through theft, fraud or other illegal means, a license, certificate, permit, or other authorization issued by the Department.

Conduct exhibited by an examination candidate at examination sites that compromises the validity, reliability, and security of the examination as well as the efficient and effective administration of the examination is prohibited.

III. DEFINITIONS:

Prohibited Conduct

Any behavior taking place before, during, or after an examination that compromises the validity, reliability or security of an examination; is disturbing to others; or detracts from the efficient and effective administration of an examination including, but not limited to:

    Looking at another candidate’s computer screen, test booklet, or giving improper assistance to another candidate during administration of an examination. Unauthorized use of electronic devices. These devices include but are not limited to: cell phones, smart watches, audio and video recording devices, cameras, spy equipment, and other communication devices. Use of notes, sample tests, references, answer keys, calculators, manuals, note pads, or other aids that have not been explicitly approved for use during the examination. Copying, recording, transmitting or attempting to copy, record, or transmit examination items, questions, answers, or other content in any form. This includes writing in authorized reference materials during open-book exams and writing in or on unauthorized note or scratch pads. Reconstructing or attempting to reconstruct from memory any examination content for any purpose. Receiving, soliciting, or possessing current or prior examination content from a person who was not explicitly authorized in writing by DPOR to share the examination content. Communicating with any person before, during, or after the examination about specific examination items, questions, answers, or other confidential examination content. Exhibiting irrational or disruptive behavior at the examination site. Continuing to respond to exam questions whether verbal, online, or in writing after time has been called. Impersonating or attempting to impersonate an examination candidate, or using or attempting to use false identification to take an examination. Allowing another person to take or attempt to take your examination. Failure to follow any provision of the Candidate Information Bulletin/Handbook or instructions given at the examination site. Any non-compliance with § 54.1-102 of the Code of Virginia.

Irregularity Report

This report is prepared by DPOR examination proctor(s) that details irregularities encountered during the administration of an in-house examination. Examples of irregularities include emergencies, improper identification, disturbances, or any prohibited conduct defined above.

IV. RELATED DOCUMENTS:

    Testing Irregularity Report Examination Agreement

V. GENERAL PROVISIONS:

A. EXAMINATION SITE CONDUCT AGREEMENT

Prior to administration of the examination, all approved examination candidates shall be required to read, complete, sign, and submit an Examination Agreement provided by the Department of Professional and Occupational Regulation which acknowledges the candidate’s understanding of actions that constitute prohibited conduct and any consequences associated with the conduct.

B. HANDLING PROHIBITED CONDUCT

When prohibited conduct is observed at an examination site, proctors are encouraged to exercise sound judgment in handling each incident. Proctors are discouraged from confronting hostile candidates, making physical contact with a candidate, or placing themselves in a position where the candidate could harm them. If possible, the conduct should be brought to the attention of a second proctor to corroborate the incident. All observations of prohibited conduct shall be handled in accordance with the specific guidelines below and documented on a Testing Irregularity Report. Specific guidelines are as follows:

    In situations where a candidate is looking at another candidate’s computer screen, answer sheet/test booklet, or giving assistance to another candidate during administration of an examination, the proctor shall reclaim all examination materials and expel the candidate from the test site. In situations where there is unauthorized use of electronic devices, notes, unauthorized notes or scratch pads, sample tests, references, and answer keys during the administration of an examination, the proctor shall reclaim all examination materials and expel the candidate from the test site. In situations where the candidate is copying, recording, transmitting, or attempting to copy, record, or transmit in writing, electronically or by other means, any part of an examination, with or without intent to remove the material from the examination room, the proctor shall reclaim all examination materials, both authorized and unauthorized, and expel the candidate from the test site. In situations where a candidate exhibits distracting or disruptive behavior at the examination site:
    a. The proctor shall discuss the observed behavior with the exam candidate and request correction of the behavior.
    b. If the prohibited conduct continues, the proctor shall reclaim all examination materials and expel the candidate from the test site.
    Continuing to respond to exam questions whether verbal, online, or in paper/pencil format after time has been called:
    a. The proctor shall warn the candidate that time has been called.
    b. After the initial warning, any continuation of the prohibited conduct shall result in the collection of all examination materials and expulsion from the test site.
    Any determination of false identity, impersonation, or an attempt to use false identification to impersonate an examination candidate will result in immediate expulsion from the test site. The proctor shall reclaim all examination materials, document the incident, and make copies of any documents provided by the candidate.

Continuing Education Reporting Guidelines (3665_Continuing Post License Education Course Reportin.pdf)

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3665_Continuing Post License Education Course Reportin.pdf

The Real Estate Board is issuing this guidance document in order to interpret and implement the requirements of 18 VAC 135-20-360.I of the Board’s Regulations (effective April 1, 2008) as a means of providing information or guidance of general applicability to the public:

To ensure that Board-approved continuing and post license education providers meet the standards of quality deemed by the Board to be necessary to protect the public interest, health, safety, and welfare pursuant to § 54.1-2105 of the Code of Virginia, every Board-approved continuing and post license education provider shall electronically transmit continuing and post license education course completion data to the Board in an approved format within five business days of the completion of each individual course.

Real Estate Appraiser Application Review Criteria (7122_Real Estate Appraiser Board Application Review Mat.pdf)

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7122_Real Estate Appraiser Board Application Review Matrix

Board staff may approve an initial application for licensure or registration when any of the following conditions are met:

    1. The applicant has disclosed a felony conviction more than five years old, unless the conviction resulted in incarceration and the release date is less than three years from the date of application and the applicant is not on supervised probation. This does not include convictions for rape, robbery, murder, abduction, manslaughter, sexual offenses, crimes against minors, felony DUI, drug possession, drug distribution, assaulting a police officer, crimes of moral turpitude, or crimes involving a real estate transaction. 2. The applicant has disclosed a reportable misdemeanor conviction more than three years old, unless there is a prior conviction for the same offense. 3. The applicant has disclosed a prior disciplinary action that is more than five years old, did not involve revocation or suspension, and was not disciplined for substantial cause.

All appraiser credentials held by the applicant must be in good standing with no legal impediments on his or her ability to practice.

If additional questions arise during the review of an application subject to this Application Review Matrix, Board staff shall refer the matter to an Informal Fact-Finding conference for further investigation by the Board.

Board for Barbers and Cosmetology Criminal History Review (6373_BarberCosmetology Application Review Matrix.pdf)

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[SIZE=20.04]BOARD FOR BARBERS AND COSMETOLOGY APPLICATION REVIEW MATRIX

[SIZE=18]CRIMINAL HISTORY AND PRIOR DISCIPLINARY ACTION

[SIZE=15.96]Effective May 9, 2022

[SIZE=14.04]The following convictions will not be reviewed by the Board*:

    [SIZE=14.04]The matrix shall not apply to applicants who are currently incarcerated, except those incarcerated for juvenile convictions.

[SIZE=14.04]The following convictions will not be reviewed by the Board*:

    [SIZE=14.04]Felony convictions more than 10 years old with no subsequent reportable convictions of a similar nature, unless the conviction resulted in incarceration where the release date is less than three years from the application date. [SIZE=14.04]Felony convictions more than five years old with no subsequent reportable convictions of a similar nature, unless the conviction resulted in incarceration where the release date is less than three years from the application date. This does not include convictions involving murder, sexual assault, rape, robbery, indecent liberties, fraud. [SIZE=14.04]Felony convictions for distribution of controlled substance, where the applicant has completed a deterrence program if required by the court. [SIZE=14.04]Misdemeanor convictions. [SIZE=14.04]Juvenile convictions. [SIZE=14.04]Drug possession convictions. [SIZE=14.04]Prior disciplinary action only involving monetary penalties that do not involve client safety. [SIZE=14.04]The provisions above notwithstanding, staff may refer matters to the Board based on the totality of an applicant’s criminal history where there appears to be substantial risk of public harm.

[BOLDItalic][SIZE=14.04]Note:[/BOLDItalic] The asterisk (*) indicates specific conditions or exceptions as noted above.

Property Lines Along Public Roads Without Recorded Rights (6903_Property Lines along Public Roads without Recorded.pdf)

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6903_Property Lines along Public Roads without Recorded.pdf

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

Virginia Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers, and Landscape Architects (APELSCIDLA Board)

GUIDANCE DOCUMENT: Property lines along public roads without recorded fee simple right of way

Adopted July 15, 2020

Effective December 1, 2020

Applicable Regulations

18VAC10-20-370.B. Minimum standards and procedures for land boundary surveying practice.

Research Procedure. The professional shall search the land records for the proper description of the land to be surveyed and obtain the description of adjoining land(s) as it pertains to the common boundaries.

The professional shall have the additional responsibility to utilize such other available data pertinent to the survey being performed from any other known sources.

Evidence found, from all known sources, including evidence found in the field, shall be carefully compared in order to aid in the establishment of the correct boundaries of the land being surveyed.

The professional shall clearly identify on the plats, maps, and reports inconsistencies found in the research of common boundaries between the land being surveyed and the adjoining land(s).

It is not the intent of this regulation to require the professional to research the question of title or encumbrances on the land involved.

18VAC10-20-370.C.4. Minimum standards and procedures for land boundary surveying practice.

Minimum Field Procedures. Monumentation.

As a requisite for completion of the work product, each land boundary survey of a tract or parcel of land shall be monumented with objects made of permanent material at all corners and changes of direction on the land boundary with the exceptions of meanders, such as meanders of streams, tidelands, lakes, swamps and prescriptive rights-of-way, and each such monument, other than a natural monument, shall, when physically feasible, be identified by a temporary witness marker.

Where it is not physically feasible to set actual corners, appropriate reference monuments shall be set, preferably on line, and the location of each shall be shown on the plat or map of the land boundary.

Issue Solving Boundary Retracement Problems

Any boundary retracement problem requires two elements: the written intention of the parties and the physical evidence that documents or witnesses the written intention.

What is the surveyor to do when the road is a prescriptive right? This guidance document highlights the generally acceptable practices for surveys along prescriptive roads. There are many of these roads in Virginia.

Prescriptive easements arise from continuous use of a particular area for a particular purpose for a requisite period with knowledge and acquiescence of the owners. These easements are thought vested in the public interest for purpose and right-of-passage over the way.

Background

Surveying after someone placed monuments 15’ from the centerline of the traveled way along a prescriptive easement road can raise questions.

Did they intend to sever the 15’ strip? Did they record a plat of survey, and metes and bounds description where they reference those as an offset to the centerline?

Consider that the Virginia Administrative Code provides that prescriptive easement roads need not be monumented (18VAC10-20-370.C.4).

Do we treat found, called pipe along the sidelines as offsets to the true corners?

Under closer inspection of the chain of title for the property, we often find no mention of intention to dedicate fee simple right of way. The property likely passed multiple conveyances using such description which patently severs the subject property from the area of the prescriptive easement.

How then is the best way to handle the severed strip and the property fronting the road? Provided there is no affirmative fee simple dedication on record, accepted rules of law for reconstruction of intent, namely, that “called for” natural monument overrides an artificial monument, thus center of traveled way overrides the set pipe if the deed calls the road as the boundary.

Also, if the metes and bounds description clearly indicates a property not including the road, and is whole and complete upon its face, the deed description can be interpreted primarily in two ways using existing case law as guidance.

More recent roads and streets are likely conveyed to the municipality. Dedication of platted streets conveys in fee simple to the municipality upon plat recordation after July 1, 1946, when the (state) Subdivision Code authorized the action of automatically conveying fee of rights-of-way of duly approved subdivisions to the municipality.

(For further information, see Code of Virginia § 15.2-2265. Recordation of approved plat as transfer of streets, termination of easements and rights-of-way, etc.)

Assume the strip may not have been conveyed. The preferred solution is cleaning the chain of title. This may be the most advantageous solution when working toward a fee simple dedication for expanding the road.

Cleaning the title of uncertainties by using eminent domain condemnation on the severed strip, via a plat styled for Heirs and Assigns of , and/or Owners Unknown, is an effective solution allowing any interested parties to come forward yet still gaining fee simple title for the City, County, Town, or Commonwealth.

This solution should be undertaken in consultation with the municipality.

Prescriptive Right of Way Roads and the Byrd Act

The prescriptive right of way roads in VDOT Secondary Street System Maintenance are often referred to as “Byrd Act Roads.” This misnomer generally refers to roads not dedicated in fee simple.

Nothing within the act guides the surveyor on how to delineate the existing roads. The Byrd Act is legislation from Virginia Acts of Assembly, VA 1932, which provided relief to counties for road construction and maintenance.

It created the Secondary System of Highways, and passed whatever title and interests in public roads, held by participating counties, to the Commonwealth. However, in 1932, almost all roads were by common use, prescriptive. Counties generally held no title interests to the roads at that time.

Board Guidance

Surveyors often retrace property boundaries abutting public roads with no recorded fee simple right of way. These roads are often described as prescriptive right of way or prescriptive easement and are normally 30’ wide.

The following shall apply to the location of the property line along these roads:

    Based on the recorded descriptions, the surveyor shall determine when the road is the controlling monument, as in this example: “along the Ox Road, the following courses, N 27 1/2° W, 9 poles.” Generally, calls for the center of the road, along the road, or similar phrases indicate the monument is controlling. In those cases, the center of the road is the boundary. When there is evidence of an old road scar or the current road having been in a different location, a determination of whether to use the current road or the old road location shall be made based on the preponderance of the evidence and information that can be obtained. The property line shall be established using the center of one road location or the other. Under no circumstance shall the property line be established as 15’ from the center of the road without recorded fee simple dedication for public road purposes.

Surveyors often retrace property boundaries abutting public roads with no recorded fee simple right of way where a previous survey has mistakenly established the property line as being 15’ off the center of the road. The following shall apply with regard to the location of the property line along the road in such situations:

    Unless there is evidence to the contrary, the assumption shall be made that the intent was not to sever or create a parcel 15’ wide along the road. Further, the assumption shall be made that the “grantor is presumed to intend to convey the largest bundle of rights he or she possesses.” The new survey shall go to the center of the road or old property line location as described previously. In absence of a “clearly and expressly reserved legal title,” (Smith v. Smith, 622 A.2d 642 (1993)) assume the grantor conveyed the full bundle of rights they held, not intending to hold back a strip. Inconsistencies and uncertainties are "resolved in favor of the grantee as long as such a construction does not violate any apparent intention of the parties to the transaction." Rohner v. Niemann, 380 A.2d at 552. And “a conveyance of title to adjacent property served by an easement is presumed to pass title to the center line of the easement. 12 Am.Jur.2d Boundaries §§ 22, 38, 54 and 55 (1964).” This approach assumes the title passed with each conveyance and likely is sufficient for successive conveyances not submitting property to an act of subdivision, nor a fee simple dedication for an expansion of the road.

Surveyors should be aware of the statute, administrative code, case law, and agency guidance for solving boundaries involving public roads without recorded fee simple right of way. There are several resources in the references below with which the practicing surveyor should be familiar.

References

    Ault v. Clark, 112 N.E. 843 (1916) Code of Virginia, 2020, Title 15.2. Counties, Cities and Towns, Chapter 22. Planning, Subdivision of Land and Zoning, § 15.2-2265. Recordation of approved plat as transfer of streets, termination of easements and rights-of-way, etc. Retrieved from: https://law.lis.virginia.gov/vacode/title15.2/chapter22/ Code of Virginia, 2020, Title 33.2. Highways and Other Surface Transportation Systems Chapter 1. Definitions and General Provisions, § 33.2-105. Evidence as to existence of a public highway. Retrieved from: https://law.lis.virginia.gov/vacode/title33.2/chapter1/section33.2-105/ Smith v. Smith, 622 A.2d 642 (1993) Spainhour v. Huffman, 237 Va. 340, 377 S.E.2d. 615; 1989 Va. Survey Manual, Virginia Department of Transportation, 2019. Retrieved from: http://www.virginiadot.org/business/locdes/survey_manual.asp Virginia Administrative Code, 2020, Title 18. Professional and Occupational Licensing, Agency 10. Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers and Landscape Architects, Chapter 20. 18VAC10-20-370. Minimum Standards and Procedures for Land Boundary Surveying Practice. 2018, Retrieved from: https://law.lis.virginia.gov/admincode/title18/agency10/chapter20/section370/ Ward v. Harper, 234 Va. 68, 70, 360 S.E.2d 179, 181 (1987)

Best Practices for POAA Declarations (5897_Best Practices for POAA Declarations.pdf)

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BEST PRACTICES FOR POAA DECLARATIONS

Page i

INTRODUCTION

Chapter 268 of the 2015 Virginia Acts of Assembly, which resulted from the passage of House Bill 1632, amended § 54.1-2349 of the Code of Virginia.

This amendment required the Common Interest Community Board (Board) to “develop and publish best practices for the content of declarations consistent with the requirements of the Property Owners’ Association Act (§ 55.1-1800 et seq.).”

A development governed by a property owners’ association (association) must comply with the Property Owners’ Association Act (Chapter 18 of Title 55.1 of the Code of Virginia).

The association is created to carry out three functions: (1) the business of running a community; (2) maintenance and management of the common area; and (3) governance of the community and ensuring compliance with the governing documents.

Community associations not only provide services to owners, but also encourage a sense of community.

The form of governance, nature and scope of services as well as limitations on property use are addressed in the association documents.

While the purpose of this document is to offer guidance on best practices for the content of declarations for property owners’ associations, a summary of the typical association documents provides helpful context.

    Declaration, also commonly referred to as Covenants, Conditions, and Restrictions or CC&Rs Establishes property rights binding on members and residents Establishes assessment obligations and voting rights Establishes easements Reserves and establishes rights and obligations of the declarant, association, and members Provides operational details, including authority to adopt and ensure compliance with rules and regulations

• Articles of Incorporation (if the association is incorporated)

• Are usually brief, containing basic information - name, location, and purpose of the association

• Establish the executive board membership

• Comply with the applicable provisions of the Virginia Nonstock Corporation Act

• Establish the association upon being filed with the State Corporation Commission

    Bylaws Address administrative details and functions Describe governance processes for association meetings, executive board and committees as well as executive board authority and duties Establish procedures for voting May also address association governance, operation procedures, budgeting, insurance, reconstruction, amendments, and dispute resolution

• Rules and Regulations

• May be contained in the declaration, or the executive board may adopt separate rules and regulations, based on declaration authority

• Usually more specific than those contained in declaration

• Cannot conflict with state or federal law or the declaration

    Resolutions Adopted by executive board or where appropriate, association members Must be based on authority from declaration, other association documents, or statute Establish practices and procedures for implementation of association policy

Page 1

BEST PRACTICES FOR THE CONTENT OF PROPERTY OWNERS’ ASSOCIATIONS’ DECLARATIONS

I. OVERVIEW

The format and content of association declarations are as varied and distinct as the associations or communities for which the declarations are drafted.

Thus the format, style, articles, sections, and the like, may not be present in the declarations for all associations - or may be presented differently.

The presence or absence of a particular topic, article, or section is not an indicator of the accuracy or completeness of a declaration.

These best practices offer an overview and are intended to provide a summary of matters that should be considered for inclusion in a declaration.

This document is not a model declaration, nor is it intended to replace legal advice provided by an attorney or specific provisions contained in the Code of Virginia.

There may be guidance in this document that is not applicable to all communities, and, conversely, this document may not address all matters that should be addressed in a declaration due to the differences in the associations and communities.

For this reason, guidance offered should be carefully considered.

The Board is responsible for developing best practices but neither the Board nor Department staff can give guidance or advice on information that must be included in a declaration for a particular community.

If any guidance in this document contradicts or conflicts with any provision of the Property Owners’ Association Act (POAA) or any other legal authority - statutory or case law - the law prevails.

II. CONTENT OF DECLARATIONS

A. Table of Contents

For ease in navigating the declaration, a table of contents may be included.

The table of contents enumerates the specific article number, section heading, and the appropriate page number, and may include specific section references after each article.

Following is an example of a table of contents for a declaration utilizing article references (but no sections for the purposes of this document).

While the article headings below will be used throughout the Best Practices for the Content of POA Declarations document, some of the articles may not be applicable to all associations or communities, or may be referenced differently in some association declarations.

    Article 1: DEFINITIONS ................................ ................................ ................................ ...................... 3 Article 2: PROPERTY RIGHTS AND COMMON AREA ................................ .............................. 3 Article 3: MEMBERSHIP AND VOTING RIGHTS ................................ ................................ ........3 Article 4: ASSESSMENTS AND COMMON EXPENSES ................................ ............................ 4 Article 5: COVENANT AND RULE ENFORCEMENT (COMPLIANCE) ................................ ..4 Article 6: ARCHITECTURAL CONTROL ................................ ................................ ......................... 5 Article 7: RESTRICTIONS ON USE ................................ ................................ ................................ .5 Article 8: MAINTENANCE AND OPERATION OF THE PROPERTY ................................ ......6 Article 9: RIGHTS AND OBLIGATIONS OF THE ASSOCIATION AND POWERS AND DUTIES OF THE BOARD ................................ ................................ ...6 Article 10: RESERVED RIGHTS AND EASEMENTS ................................ ................................ ....6 Article 11: INSURANCE AND CASUALTY LOSSES ................................ ................................ ...7 Article 12: DEVELOPMENT RIGHTS ................................ ................................ ............................... 7 Article 13: MORTGAGES ................................ ................................ ................................ .................... 8 Article 14: GENERAL PROVISIONS ................................ ................................ ................................ 8 Article 15: AMENDMENT OR TERMINATION ................................ ................................ ............ 8 Article 16: EXTERNAL REQUIREMENTS ................................ ................................ ....................... 9 Article 17: DECLARANT’S RIGHTS AND LIMITATIONS ................................ .......................... 9
B. Recitals

The first page of most declarations includes recitals.

The recitals 1) establish the purpose for creating the association and imposing covenants and restrictions on the property, 2) describe the real property which is subject to the declaration, and 3) may include a general statement of the declarant’s plan for developing the property. C. Exhibits

Exhibits, if any, may be attached to the declaration.

The exhibits may include, but are not limited to, a description of the property subject to the declaration and land that may be subjected to the declaration later.

A plat showing the property may also be attached as an exhibit.

Article 1: Definitions

This section defines terms used in the declaration to give clarity to the content of the declaration.

In addition, certain sections may contain definitions used only in those sections.

Substantive provisions should not be included in the definitions.

There may also be a general reference to definitions in § 55.1-1800 of the POAA.

Well-defined terms are helpful in drafting and interpreting a declaration.

Among other terms, declarations define qualifications for members, which may include owners and others who are authorized.

Article 2: Property Rights and Common Area

This section describes association and member property rights in the common area and lots.

Consideration should be given to the following:

    Description of the property - defining lots and common area as well as limited or reserved common area, if applicable Property rights and common area features Authority to adopt rules and regulations - limiting or restricting member use of common area as well as activity on lots Description of property rights in the common area Authority to impose limitations on use and availability of the common area Authority to enforce rules on common area and lots Extent to which rights may be delegated to others (e.g., family, tenants, guests, invitees) Eminent domain Responsibility for damage to common area Authority to sell, dedicate, and mortgage, and grant licenses and easements with respect to common area

Article 3: Membership and Voting Rights

Details regarding membership and voting rights are often contained in the association bylaws.

However, the bylaws must reflect and be consistent with membership rights and obligations established in the declaration and any articles of incorporation.

Consideration should be given to the following:

    Membership qualifications Categories or types of membership Termination of membership Allocation of voting rights, including declarant voting rights Limitations on the exercise of voting rights Transition of control from declarant

Article 4: Assessments and Common Expenses

The declaration authorizes the association to assess and collect mandatory fees (assessments) necessary to fund association operation, administration, and governance.

Assessments are typically used for maintenance of common area and lots (if applicable) and for services that may benefit some or all of the lots, members, occupants, or common area.

Consideration should be given to the following:

    Authority to make assessments and establish payment terms Purpose and types of assessments that may be levied (annual or regular, special, individual, maintenance) Allocation of expenses related to maintenance, repair, and replacement Creation of lien and personal obligation to pay assessments Procedures for

BEST PRACTICES FOR POAA DECLARATIONS

INTRODUCTION

This document outlines best practices for declarations under the Property Owners’ Association Act (POAA). It covers various articles addressing the governance, maintenance, enforcement, and development rights within a common interest community.

Chapter 268 of the 2015 Virginia Acts of Assembly

This chapter provides the statutory framework for property owners’ associations in Virginia, including provisions for declarations, governance, and enforcement.

Development Governed by a Property Owners’ Association

The development of properties within a community governed by a POA involves specific declarations and regulations. The following sections detail the key components and best practices for such declarations.

Article 4: Covenants and Assessments

This section addresses the association’s authority regarding assessments and financial management:

    Adoption of the association budget Authority to allow installment payments Establishment, maintenance, and use of reserve funds The manner in which assessments are allocated and calculated Method for applying payments Description or identification of property exempt from paying assessments Any other funds to be collected at closing (e.g., initial capital contribution, reserve funding, amenity fee)

Article 5: Covenant and Rule Enforcement (Compliance)

This section addresses association authority to ensure compliance with covenants, rules, and regulations affecting use of lots and common areas. Consider the following:

    Authority to require compliance with covenants and rules and regulations Responsibility of members and occupants to comply with the association documents Authority and process for development and adoption of rules and regulations Assessments for damage to common area and lots Authority to impose monetary charges to encourage compliance, late charges, interest on unpaid amounts due, administrative fees, attorney’s fees, and other costs incurred due to non-compliance Authority of association to take action to remedy violations Suspension of use and voting rights for non-payment or non-compliance Authority of individual members to enforce the association documents Reference to the association complaint procedure required by § 54.1-2354.4 of the Code of Virginia and 18VAC48-70 of the Virginia Administrative Code Due process procedures in accordance with § 55.1-1819 of the POAA

Article 6: Architectural Control

This section addresses the framework authorizing the association to establish and enforce architectural standards, restrictions, and limitations. Consider the following:

    Authority to adopt architectural guidelines imposing standards and limitations on improvements or alterations to a lot and improvements on the lot Creation, jurisdiction, and scope of architectural review committee, however designated and if applicable Method for adopting and amending architectural guidelines Process for review and approval of improvements or alterations, including time for approval, appeal process, and procedures Restrictions on changes to the appearance, or making improvements or alterations, to a lot or the improvements to a lot without prior approval

Article 7: Restrictions on Use

Contains restrictions on use of lots, typically restrictions that are not intended to be altered, and on conduct. Provisions should give authority to the executive board to adopt rules and regulations consistent with the restrictions. Specific restrictions may include, but are not limited to:

    Limitations or restrictions on use of property Limitations or restrictions on subdividing, combining, or rezoning lots Specific restrictions may include, but are not limited to: Signs Parking Vehicles Solar devices Animals Trash Noise Landscaping Temporary structures and outbuildings Flags and flagpoles Leasing and resale of lots Land development activities Maintenance standards Residential use restrictions Home-based businesses Nuisances Hazardous substances

Article 8: Maintenance and Operation of the Property

This section discusses the association’s responsibilities for maintenance and operation of the common area and possibly lots. Consider the following:

    Association maintenance, repair, and replacement responsibilities Authority of association to maintain off-site or non-owned improvements Member maintenance, repair, and replacement responsibilities Whether the association maintains an individual member’s property or provides optional services Statement of the association’s authority to establish and require compliance with specific maintenance standards Maintenance responsibilities specific to roads, sidewalks, private streets, alleys, common driveways, party walls, and shared fences Any standards of maintenance

Article 9: Rights and Obligations of the Association and Powers and Duties of the Board

This section addresses the rights, obligations, and responsibilities of the association and the powers and duties of the executive board, in concert with member rights and responsibilities. Consider the following:

    Association responsibility for management and control of common area Authority to acquire, hold, and dispose of personal and real property, subject to the declaration Authority to exercise rights expressed in the declaration or bylaws Off-site rights and obligations of the association If incorporated, statement indicating the board has all authorities given pursuant to the Virginia Nonstock Corporation Act (Chapter 10 of Title 13.1 of the Code of Virginia), or a description of limitations Authority of the board to borrow money, assign assessment income, or pledge assets

Article 10: Reserved Rights and Easements

This section may describe easements or reserved rights benefitting the association or declarant. Consider the following:

    Description of applicable easements, including but not limited to: Easements for development (e.g., construction, sales, bonds, drainage) Easements for access to lots by managers, board members, and others for inspections or upkeep, including limitations Easements for encroachments, with circumstances that may entitle a member to an easement Easements for access by public and private agencies Easements for golf course purposes Use easements over lakes, ponds, streams, and riparian rights Easements for conservation and environmental purposes Easements for slope and drainage
Limitations on exercise of rights and easements

Article 11: Insurance and Casualty Losses

This section describes insurance coverage required for the association and lot owners, including procedures for claims. Consider the following types of insurance:

    Blanket or “all risk” property insurance Liability insurance Workers’ compensation insurance Blanket fidelity bond or employee dishonesty insurance pursuant to § 55.1-1827 of the Property Owners’ Association Act Directors’ and officers’ liability insurance

Consider how premiums and deductibles are allocated and requirements for rebuilding damaged lots and common areas.

Article 12: Development Rights

This section addresses rights to add or withdraw land from development. Consider the following:

    Description of requirements related to annexation or withdrawal of property by the declarant or association, including procedures with or without member approval Procedures for acquisition or disposition of common area, including authority to grant or accept easements and establish covenants Statement on whether the declarant is obligated to add common area or facilities Circumstances requiring the declarant’s consent for changes or modifications to development rights Other development rights, if any

Article 13: Mortgages

This section covers guidelines or requirements related to mortgages and mortgagees, as defined in the declaration. Consider the following:

    Description of notices to be provided to mortgagees, such as condemnation, assessment delinquency, default, or insurance reduction Events requiring mortgagee notification and their response rights, including consequences of failure to respond (§ 55.1-1829 of the Code of Virginia) Statement on whether mortgagees have rights to consent to certain actions of the association Actions requiring mortgagee approval

Article 14: General Provisions

This section addresses interpretation and application of the declaration. Consider the following:

    Duration of covenants and restrictions, typically perpetual Provisions for indemnification of officers, directors, or committee members Provisions related to merger or consolidation with other associations Interpretative clauses including severability, waiver, and remedies Alternative dispute resolution procedures (arbitration or mediation) Notice provisions Use of technology in communication and voting

Article 15: Amendment or Termination

This section provides for amendments or termination of the declaration. Consider the following:

    Method of obtaining member approval Percentage vote or written consent required for amendments Conditions for termination of covenants and restrictions When the declarant may unilaterally amend or terminate Whether amendments can revoke or modify rights or privileges of the declarant without consent Declarant’s right to veto amendments and object to termination

Article 16: External Requirements

This section describes rights, restrictions, or obligations arising outside the declaration. Consider the following:

    Description of conservation areas, stormwater facilities, and off-site or non-owned facilities, including association responsibilities Local jurisdiction requirements such as zoning, historic preservation, tax districts, and transportation Relationship with and responsibilities to any master association Development conditions that impose limitations on architectural standards, use of common areas, or amendments

Article 17: Declarant’s Rights and Limitations

This section generally describes the rights and limitations of the declarant. Consider the following:

BEST PRACTICES FOR POAA DECLARATIONS

INTRODUCTION

This document provides best practices for preparing and implementing POAA (Property Owners’ Association of Arlington) declarations to ensure clarity, legal compliance, and effective governance.

Chapter 268 of the 2015 Virginia Acts of Assembly

The following chapter outlines statutory requirements and recommended procedures relevant to property owners’ associations in Virginia.

Development Governed by a Property Owners’ Association

Development projects that are governed by a property owners’ association must adhere to specific legal and procedural standards to maintain proper management and enforceability of covenants and restrictions.

Key Practices and Considerations
    Specific rights

    Clearly define the rights granted to property owners and the association within the declaration. Transfer of special declarant rights

    Establish procedures for transferring rights held by the declarant to other parties, including timing and documentation requirements. Procedure for effectuating a transfer of declarant rights

    Outline the steps necessary to legally transfer declarant rights, including notices, approvals, and recording procedures. Description of the rights, obligations, and responsibilities of the transferor and transferee

    Provide detailed descriptions of the duties and responsibilities of both parties involved in the transfer to ensure clarity and compliance.

Cosmetologists as Nail Technician Examiners (5594_Cosmetology Examiners.pdf)

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Board for Barbers and Cosmetology November 17, 2014 Guidance Document

Section: Barber and Cosmetology Chief Examiners - Cosmetologists Can Serve as Nail Technician Examiners

Interpretation of whether the requirement in 18 VAC 41-20-80.D that chief examiners hold a current Virginia license in their respective profession allows a cosmetologist to serve as a nail technician chief examiner:

On November 17, 2014, the Board issued the following guidance:

    A cosmetologist can serve as an examiner for any license type that is included in the cosmetology profession, including nail technician, under 18 VAC 41-20-80.D.

Clarification of Asbestos Employment Relationship (5969_Employee Definition Clarification.pdf)

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Guidance Document: Clarification of an Employment Relationship Pursuant to 18VAC15-20-456.D of the Asbestos Licensing Regulations

Board for Asbestos, Lead, and Home Inspectors

Adopted February 11, 2016

I. Background

Asbestos Licensing Regulation 18 VAC 15-20-20 defines an “employee” as any person in the service of another under any contract of hire, express or implied, oral or written.

Subsection D of Regulation 18 VAC 15-20-456 requires Asbestos Project Monitors who analyze PCM air samples on site to be employed by a licensed analytical laboratory.

II. Issue

As a result of the broad scope of the definition of “employee” in 18 VAC 15-20-20, questions have arisen as to the necessary relationship of a project monitor to a licensed analytical laboratory pursuant to 18 VAC 15-20-456.

III. Policy

The Internal Revenue Service Ruling 87-41 provides 20 factors that the IRS suggests as an aid in determining whether an individual is an employee.

In determining whether an employment relationship exists between the Asbestos Project Monitor and the Asbestos Analytical Laboratory in the context described in 18 VAC 15-20-456.D, the factors contained in the IRS 20 Factors and Virginia Exemptions for Employee Classification will be used as a guide in making such a determination.

IRS 20 Factors and Virginia Exemptions for Employee Classification are attached and hereby incorporated into this guidance document.

IRS 20 Factors and Virginia Exemptions for Employee Classification

Revenue Ruling 87-41: The Twenty Factors

To help determine whether a worker is an employee under the common law rules, the IRS identified 20 factors that may indicate whether the employer can exercise enough control to establish an employer-employee relationship.

These factors, set forth in Revenue Ruling 87-41, were based on the circumstances that the courts identified and relied upon to decide whether an employment relationship existed.

Not all the factors must be present to find an employee/employment relationship, but the factors are guides to use to assess the likelihood as to whether an individual is an employee or an independent contractor.

    1. Instructions . An employee must comply with instructions about when, where and how to work. The control factor is present if the employer has the right to require compliance with the instructions. 2. Training . An employee receives ongoing training from, or at the direction of, the employer. Independent contractors use their own methods and receive no training from the purchasers of their services. 3. Integration . An employee’s services are integrated into the business operations because the services are important to the business. This shows that the worker is subject to direction and control of the employer. 4. Services rendered personally . If the services must be rendered personally, presumably the employer is interested in the methods used to accomplish the work as well as the end results. An employee often does not have the ability to assign their work to other employees, an independent contractor may assign the work to others. 5. Hiring, supervising and paying assistants . If an employer hires, supervises and pays assistants, the worker is generally categorized as an employee. An independent contractor hires, supervises and pays assistants under a contract that requires him or her to provide materials and labor and to be responsible only for the result. 6. Continuing relationship . A continuing relationship between the worker and the employer indicates that an employer-employee relationship exists. The IRS has found that a continuing relationship may exist where work is performed at frequently recurring intervals, even if the intervals are irregular. 7. Set hours of work . A worker who has set hours of work established by an employer is generally an employee. An independent contractor sets his/her own schedule. 8. Full time required . An employee normally works full time for an employer. An independent contractor is free to work when and for whom he or she chooses. 9. Work done on premises . Work performed on the premises of the employer for whom the services are performed suggests employer control, and therefore, the worker may be an employee. Independent Contractor may perform the work wherever they desire as long as the contract requirements are performed. 10. Order or sequence set . A worker who must perform services in the order or sequence set by an employer is generally an employee. Independent Contractor performs the work in whatever order or sequence they may desire. 11. Oral or written reports . A requirement that the worker submit regular or written reports to the employer indicates a degree of control by the employer. 12. Payments by hour, week or month . Payments by the hour, week or month generally point to an employer-employee relationship. 13. Payment of expenses . If the employer ordinarily pays the worker’s business and/or travel expenses, the worker is ordinarily an employee. 14. Furnishing of tools and materials . If the employer furnishes significant tools, materials and other equipment by an employer, the worker is generally an employee. 15. Significant investment . If a worker has a significant investment in the facilities where the worker performs services, the worker may be an independent contractor. 16. Profit or loss . If the worker can make a profit or suffer a loss, the worker may be an independent contractor. Employees are typically paid for their time and labor and have no liability for business expenses. 17. Working for more than one firm at a time . If a worker performs services for multiple unrelated firms at the same time, the worker may be an independent contractor. 18. Making services available to the general public . If a worker makes his or her services available to the general public on a regular and consistent basis, the worker may be an independent contractor. 19. Right to discharge . The employer’s right to discharge a worker is a factor indicating that the worker is an employee. 20. Right to terminate . If the worker can quit work at any time without incurring liability, the worker is generally an employee.

Payments Subject to Withholding

Virginia law conforms to the federal definition of income subject to withholding. Virginia withholding is generally required on any payment for which federal withholding is required. This includes most wages, pensions and annuities, gambling winnings, vacation pay, bonuses, and certain expense reimbursements.

Payments Exempt From Withholding

Payments that are exempt from federal withholding are also exempt from Virginia withholding. In addition, the following payments are exempt from Virginia withholding:

    • Payments made for acting in or serving as a crew member for movies, television series, commercials, or promotional films that are filmed totally or partially in Virginia by an employer that conducts business in Virginia for less than 90 days and that edits, processes and markets the completed project outside Virginia • Payments made from an IRA or SEP • Payments made to nonresident employees of rail carriers, motor carriers, and water carriers • Payments made to resident and non-resident merchant seamen

Contractor Licensing and Work Regulations (2959_Board for Contractors Policies Interpretations.pdf)

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Amended Guidance Document Board for Contractors

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Board for Contractors AMENDED Guidance Document Revisions Effective 12/24/2020

INTERPRETATIONS AND POLICIES: THE DATE IN PARENTHESIS IS THE DATE THE INTERPRETATION/POLICY WAS ADOPTED.

§ 54.1-1100. Definitions

Contractor (12/14)

A licensed contractor may bid on work, or enter into a contract for work, which is outside the scope of his license classification(s) provided that he subcontracts that work, to properly licensed contractors, and the work of the subcontractors is incidental to the contract.

A contractor may not bid on work where the primary scope of the contract is outside the definition of the specialties/classifications permitted for his license, even if there is incidental work contained within the bid or contract that is within the scope of his license.

§ 54.1-1101 Exemptions (09/20)

"For own use" means that the person performing or supervising the construction of a residential building must live in the residential building upon completion, unless they can be exempted based on the familial relationship as outlined in § 54.1-1101.8, and the person performing or supervising repair of or improvements to a commercial building must first occupy all or part of the building and operate their business from that occupancy.

The Board stated that there should be no misunderstanding that a person who performs or supervises the construction of or improvements to any building with the intent to sell it must have a contractor’s license.

§ 54.1-1141 Certification required; exemption

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

(09/07)

Temporary construction elevators and hoists do not meet the criteria for requiring installation, maintenance, and repair work as having to be completed by a licensed elevator contractor with certified elevator mechanics, as these are temporary in nature and monitored by OSHA for onsite safety compliance.

18 VAC 50-22-10. Definitions

Supervision (12/05)

The definition of “supervision” states that a licensed tradesman must “periodically” observe and evaluate the performance of helpers and laborers performing trade-related tasks.

That definition does not mean that a licensed tradesman is required to be on the job site at all times, but that the helpers and laborers be observed and evaluated periodically at a reasonable time frame for the qualifications of the person completing the work and the risk associated with the work being performed.

Routine Maintenance (10/15)

The definition of “routine maintenance” as used in the Board for Contractors Regulations means:

    “Recurring, preventative, and ongoing activity necessary to delay or prevent the failure of a building, equipment, machinery, plant, or system, against normal wear and tear and is generally set by the manufacturer, the USBC, or by generally accepted practices within the industry.”

18 VAC 50-22-20. Definitions of license classifications.

Commercial Building (CBC) and Residential Building (RBC) (12/14)

Pilings are included as foundation work that may be performed by contractors with the Commercial Building (CBC) or Residential Building (RBC) classifications.

(12/14)

A contractor with the Commercial Building (CBC) or Residential Building (RBC) classification may perform foundation work.

(12/14)

A contractor holding the Commercial Building (CBC) or Residential Building (RBC) classification may complete paving and concrete work which is incidental and adjacent to the structure being constructed, i.e., sidewalks, walkways, and driveways.

Highway/Heavy Contractors (H/H) (12/14)

Contractors holding the Highway/Heavy classification may install, remove, or repair water and sewer lines from the street to the structure and may complete the plumbing connection.

For sewer lines, this would be to the house or building clean-out, and for water lines, this would be to the stub-out or connection point to the structure.

18 VAC 50-22-30. Definitions of specialty services

Billboard/Sign Contracting (BSC) (12/14)

Contractors who erect billboards for their own use on another’s property are exempt from licensing requirements.

Electronic/Communication Service Contracting (ESC) (07/93)

Attaching telecommunications equipment to existing systems does not fall within the definition of contractor.

Elevator/Escalator Contracting (EEC) (09/07)

Temporary construction elevators and hoists do not meet the criteria for requiring installation, maintenance, and repair work as having to be completed by a licensed elevator contractor with certified elevator mechanics, as these are temporary in nature and monitored by OSHA for onsite safety compliance.

Home Improvement Contracting (HIC) (07/05)

HIC contractors are not permitted to do framing work that is outside the footprint (horizontal and vertical) and boundaries of the original structure.

(06/18)

A utility outbuilding is defined as a building less than 256 square feet, that is not attached to the main structure (this includes gazebos).

They may not add roofing to decks, patios, or other portions of a structure that does not already have an existing roof.

Landscape Service Contracting (LSC) (12/07)

A landscape service contractor may install decorative fountains but must subcontract trade-related work to an appropriately licensed contractor.

They may also construct steps that are part of a landscape project but not those that serve as ingress or egress to a structure.

(12/14)

General landscape services, such as mowing, trimming, placement of plant material, and tree removal, do not require a license issued by the Board for Contractors.

(07/16)

A contractor holding the landscape services specialty may install fencing that is not required by statute or regulation (such as swimming pool barriers, fencing around hazardous material storage, etc.).

(06/19)

The construction, removal, repair, or improvement of residential retaining walls may be performed by a contractor holding the RBC or H/H classifications or the LSC specialty.

The construction, removal, repair, or improvement of commercial retaining walls may be performed by a contractor holding the CBC or H/H specialty.

Manufactured Home Contracting (MHC) (12/14)

The cost of the manufactured home must be included in the contract when determining what Class of license is required by the contractor, unless the contractor separately delineates the cost of the manufactured home and the cost of the installation, in which case the Class of license of the contractor can be based solely on the cost of installation.

18 VAC 50-22-40. Requirements for a Class C license

None

18 VAC 50-22-50. Requirements for a Class B license

E. Reporting of financial history (04/94)

The value of land used in the determination of net assets may be done with either the assessed tax value or the appraised value from a certified appraiser, and, in either case, the applicant must furnish documents to establish the chosen value.

(07/16)

If the assets of an applicant contain more than 25% undocumented value (accounts receivable, “other,” etc.), then the applicant must provide a $50,000 surety bond, a CPA-audited financial statement, or not count more than 25% of that value when calculating the net worth.

(06/19)

Assets used to determine whether a Class B Contractor Business meets the $15,000 net worth requirement must be in the name of the business entity applying for the license.

If a CPA-reviewed balance sheet is used to document the business’ net worth, it must have been completed within twelve months of the date of application.

There may be no jointly owned property or assets for Sole Proprietors.

18 VAC 50-22-60. Requirements for a Class A license

E. Reporting of financial history (04/94)

The value of land used in the determination of net assets may be done with either the assessed tax value or the appraised value from a certified appraiser, and, in either case, the applicant must furnish documents to establish the chosen value.

(04/98)

Assets used to determine whether a Class A Contractor Business meets the $45,000.00 net worth requirement must be in the name of the business entity applying for the license.

If a CPA-reviewed balance sheet is used to document the business’ net worth, it must have been completed within twelve months of the date of application.

(07/16)

If the assets of an applicant contain more than 25% undocumented value (accounts receivable, “other,” etc.), then the applicant must provide a $50,000 surety bond, a CPA-audited financial statement, or not count more than 25% of that value when calculating the net worth.

(07/16)

If the assets of an applicant contain more than 25% undocumented value (accounts receivable, “other,” etc.), then the applicant must provide an audited financial statement or not count more than 25% of that value when calculating the net worth.

18 VAC 50-22-260. Filing of charges; prohibited acts.

B. 8 Failure to use residential contract (12/07)

In situations involving houses built on speculation. If the house is purchased or if a contract to purchase the home is made prior to the issuance of the final certificate of occupancy, then the contractor must use a contract that contains all of the provisions set forth in 18 VAC 50-22-260 B 9 of the regulations.

If the house is purchased after a final certificate of occupancy is issued, then it becomes a real estate transaction and no residential construction contract is required.

B.9 Contract Elements (06/18)

A contractor may use electronic documents, electronic signatures, and electronic authorizations (as set forth in the Uniform Electronic Transaction Act - § 59.1-480 et seq. of the Code of Virginia) provided that the intended use of the electronic documents is outlined in the contract.

Service Contracts (04/16)

Work done that is included in a service contract shall not require an additional contract and will be considered to have met the requirements of the regulations.

Work that is not included in the service contract must meet the contract requirements set forth in the regulations.

Additionally, repair or replacement work, above the diagnostic service or work done to stabilize an emergency condition, must also meet the contract requirements.

18 VAC 50-30-10. Definitions.

Incidental (12/14)

Gas fitting is not incidental and must be done by a licensed gas fitter.

18 VAC 50-30-40. Evidence of ability and proficiency.

(10/07)

Certified trade-related building inspectors may count a single year of full-time inspection experience, and the related training, as fulfilling the 240-hour education requirement for licensure set forth in 18VAC50-30-40 of the regulations, but that inspection experience does not meet the definition of practical experience in that same section.

(3/09)

Individuals licensed as elevator mechanics in Florida and Georgia other than by reciprocity may qualify by substantial equivalency to take the Virginia’s Elevator Mechanics examination.

18 VAC 50-30-120. Renewal. (individual licenses/certifications) (10/07)

Approved instructors of required education courses may receive credit for courses they teach.

General Policies (03/05)

A Master or Journeyman Tradesman, whose license is past reinstatement, must meet all current entry requirements, including passing the examination.

(03/05)

The license expiration date for a Master Tradesman who upgrades from a Journeyman Tradesman license in the same trade, and who is only licensed in that one trade, shall occur on the last

Amended Guidance Document Board for Contractors

Board for Contractors AMENDED Guidance Document Revisions Effective 12/24/2020

day of the month two years after the date the Master Tradesman license is issued by the Board. (09/05) The business name of a licensed contractor cannot reflect work that the contractor is not licensed to perform. (03/06) A Home Improvement Contracting (HIC) specialty license is needed to install an unvented gas prefabricated fireplace. An HVAC contracting or tradesman license is needed to install or modify a venting system. A contractor licensed to perform masonry work is authorized to install brick, concrete, block, stone, marble, slate or other types of masonry chimneys. (06/07)

General Complaint Processing

In order to more efficiently utilize agency and board resources, any pending or future complaints received on licensees whose license has been revoked, shall be closed administratively. (08/09) The Board will not provide extensions to the due dates of provisions of Final and Consent Orders. Amended Guidance Document Board for Contractors Page 7 of 8 (12/09) Tradesman examination approvals are valid for one year. Extensions will not be granted. (01/11)

Section 54.1-1100. Definitions

All Qualified Individuals of Sewage Disposal System Contractors are required to hold the individual license issued by the Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals. (01/11) The Board includes pilings as foundation work that may be performed by contractors with the Commercial Building (CBC) or Residential Building (RBC) classifications. (10/12) Contractors with the Highway/Heavy, HVAC and Plumbing classification may install/drill horizontal geothermal trenches and piping 10 feet below grade that is associated with horizontal loop geothermal system. (12/14) Contractors holding the CBC, RBC or HVAC classifications or the HIC or CIC specialties may install factory engineered fireplaces, fireplace inserts, or wood stoves. Venting for any of these or similar appliances must be completed by a contractor holding the HVAC classification. (12/14) Contractors holding the HIC, CIC, or BRK specialties may construct, remove, or repair masonry chimneys. (12/14) Tradesmen are permitted to perform work that is within the scope of the applicable section of the USBC for their trade. Work experience used by applicants for tradesman licenses must be for work that is within the scope of the applicable section of the USBC for their trade. (10/15)

Section 54.1-1101 Exemptions (09/20)

The replacement of dryer vent covers does not meet the definition of contractor and no license is required to perform this task. This is restricted to the replacement only of existing dryer vent covers.

Section 54.1-1141 Certification required; exemption

In lieu of having their application reviewed by the Board for Contractors in accordance with the provisions of the APA, an applicant with an adverse financial history, may provide a $50,000 surety bond with the Board, using the bonding form and procedures that are currently in use as outlined in § 54.1-1106 and § 54.1-1108 of the Code of Virginia. (06/18)

Section 18 VAC 50-22-10. Definitions

Examination candidates are allowed to use a language glossary for word-to-word translations during the examination; however, foreign language interpreters are not allowed at examination sites. (06/19) Contractors that install residential emergency generators must hold a license with the Electrical Contractor (ELE) license classification. The installation of commercial generators may be completed by contractors holding a license with the CBC license classification or CIC license specialty, with the exception that all trade-related work must be completed by a properly licensed contractor with the applicable trade-related classification or specialty. (06/19)

Additional Clarifications and Requirements

    The Board added clarification to the journeyman exam exemption in 18 VAC 50-30-50 B 1 for applicants that successfully complete an apprenticeship program approved by the Virginia Apprenticeship Council. The exemption is limited to being used twice, once upon initial application, and once again the first time an individual allows his license to lapse. After the second use, the individual would be required to complete the examination requirements. Individuals are prohibited from registering for or taking an examination that they have already successfully completed, when there is no requirement for the individual to complete the examination a subsequent time. Effective immediately, or at such time as the EAGLES licensing system can be modified to facilitate the change, all Qualified Individuals that, as part of an application, are required to complete a technical examination, must be approved by the Board for Contractors to sit for that examination. As part of the application process, the Qualified Individual candidate will provide documentation of experience in the specialty in which they will serve as the Qualified Individual. In order for an applicant to qualify for an “umbrella” specialty (HIC or CIC), then they must have experience in at least three of the “breakout” specialties. For example, an applicant with experience in flooring, painting, and roofing, would be eligible for the applicable improvement specialty. However, an applicant with only flooring and painting experience, would be required to hold both the PTC and FLR specialties. The “breakout” specialties are: DRY, FIN, FLR, GLZ, INS, BRK, PTC, ROC, TMC, and FRM. In lieu of having their application reviewed by the Board for Contractors in accordance with the provisions of the APA, an applicant with an adverse financial history, may provide a $50,000 surety bond with the Board, using the bonding form and procedures that are currently in use as outlined in § 54.1-1106 and § 54.1-1108 of the Code of Virginia. (06/18) Examination candidates are allowed to use a language glossary for word-to-word translations during the examination; however, foreign language interpreters are not allowed at examination sites. (06/19) Contractors that install residential emergency generators must hold a license with the Electrical Contractor (ELE) license classification. The installation of commercial generators may be completed by contractors holding a license with the CBC license classification or CIC license specialty, with the exception that all trade-related work must be completed by a properly licensed contractor with the applicable trade-related classification or specialty. (06/19) The replacement of dryer vent covers does not meet the definition of contractor and no license is required to perform this task. This is restricted to the replacement only of existing dryer vent covers.

Examination Fees Policy Overview (1158_Policy 600-01.pdf)

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EXAMINATION POLICY #600-01 EXAMINATION FEES

Effective Date: October 17, 2018

Policy Title: Examinations Policy # 600-01 Examination Fees [POL543-600_01-v7]

Effective: 10/17/2018

Submitted By: Shannon Webster, Director of Education and Examinations

Guidance Document: Yes

Supersedes: Examinations Policy # 600-01 Examination Fees (Effective 03/17/2010)

Page 1 of 1

Approved By:

(Approval signature or details if available)

I. PURPOSE

The purpose of this policy is to ensure accurate and consistent handling of examination fees received by the Department of Professional and Occupational Regulation (DPOR).

II. POLICY STATEMENT

The Department shall utilize consistent and objective standards in handling examination fees. This policy applies only to those fees collected for examinations administered in-house. This policy does not apply to fees paid directly to vendors under contract with DPOR.

III. DEFINITIONS

Extenuating Circumstances For the purposes of this policy, extenuating circumstances refer to specific events, conditions, or situations beyond the candidate’s control (e.g., hospitalization, short-term disability, death or illness in the candidate’s family, or a call to active duty in the United States military).

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

    All examination fees are non-refundable and due on or before the applicable examination fee deadline. Examination fees received are applied to the upcoming scheduled administration unless a candidate explicitly requests approval to apply for a different administration date. Candidates whose fees are received after the examination fee deadline shall automatically be scheduled for the next regular examination administration. A candidate whose examination fee is received past the deadline shall not be eligible to sit for that administration unless the Director of Education and Examinations, in his sole discretion, grants a waiver based on evidence of extenuating circumstances. Fees paid for a scheduled examination for which a candidate fails to appear shall be forfeited, unless the candidate requests a one-time approval to apply the missed examination fees to the next regularly scheduled administration. Approval will be granted only upon evidence of extenuating circumstances. If approved, examination fees will only be forwarded once to the next scheduled examination date. All examination fees shall remain active for one year from the date of receipt by the Department or until the examination is administered, whichever occurs first. After that time, all fees shall be forfeited.

Acceptable Degrees for Asbestos Licensing (6018_Clarification of Acceptable Degree Programs for As.pdf)

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Clarification of Acceptable Degree Programs for As.pdf

I. Background

Asbestos Regulation 18 VAC 15-20-32 lists the qualifications for each individual asbestos license discipline. These qualifications are modeled after the EPA Asbestos Model Accreditation Plan for States (MAP), which suggests that states consider similar qualifications.

The Board used the MAP as a starting point and added more specific qualifications in developing its Asbestos Licensing Regulations.

To satisfy the education requirement for Inspector, Management Planner, and Project Designer, an applicant can have either a bachelor’s degree or an associate degree in engineering, architecture, industrial hygiene, physical science, or a related field.

“Related field” affords the applicant the opportunity to use a degree that does not fall into one of those specific fields of study.

Lead Regulation 18 VAC 15-30-52 lists the qualifications for each individual lead-based paint activity discipline.

Section 54.1-501.6 of the Code of Virginia restricts any Lead-Based Paint regulations of the Board from being more stringent than EPA’s Lead-Based Paint Activities Regulations.

Because of this restriction, the Board’s entry requirements are identical to EPA’s Lead-Based Paint Activities Regulation, 40 CFR 745.226.

To satisfy the education requirement for Project Designer, the applicant can have a bachelor’s degree in engineering, architecture, or a related profession; however, the field of study for the degree designation was left blank for Risk Assessor.

II. Issue

Frequently, Board staff has difficulty determining which fields of study should be recognized as a related field or a related profession.

Many of today’s degrees have rather creative titles.

Even after reviewing transcripts, it is difficult to determine whether certain degrees are related and should be acceptable in meeting the minimum requirements for licensure.

Additionally, since Lead Risk Assessor does not specify a field of study, staff has no regulatory guidance on what fields of study may be acceptable.

Board staff requests guidance in deciding which fields of study should be accepted as either a related field to asbestos or a related profession to lead-based paint activities.

III. Policy

To ensure consistency in the application of the regulations and to serve as guidance to staff and applicants, the Board adopts the following policy:

    Where a determination cannot be made whether a degree should be accepted as either a related field or profession, a degree with a minimum of 40 semester credit hours in STEM (Science, Technology, Engineering, and Math) related courses is acceptable towards meeting the application requirements for licensure pursuant to 18 VAC 15-30-52 and 18 VAC 15-20-32. Applicants for licensure pursuant to this provision shall supply official transcripts for each degree program that is being submitted for consideration. Board staff may request additional information as needed in order to ensure compliance with this policy. Should Board staff be unable to satisfactorily determine whether the credit hours comply with this policy, the application will not be approved. The applicant may request an informal fact-finding conference pursuant to the Administrative Process Act (Chapter 40 of Title 2.2 of the Code of Virginia) in order for the Board to consider the submitted documentation in the event that the supporting documentation is not sufficient or a determination cannot be reasonably made by staff based on the information submitted.

Real Estate Distance Education Affidavit Guidelines (3964_Real Estate Distance Education Notarized Affidavit.pdf)

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3964_Real Estate Distance Education Notarized Affidavit.pdf

The Board is issuing this guidance document in order to interpret and implement the requirements of § 54.1-2105.03.A.3 of the Code of Virginia as a means of providing information or guidance of general applicability to the public:

Introduction / Purpose

To ensure that the Board’s broker and salesperson licensees meet the requirement to certify compliance with continuing education and post-license education correspondence and other distance learning instruction courses pursuant to § 54.1-2105.03.A.3 of the Code of Virginia, the Board requires every licensee who completes a Board-approved correspondence or other distance learning instruction course to file a notarized affidavit.

This notarized affidavit may be filed with the Board-approved education provider or with the licensee’s own records.

Legal Authority and Purpose

The purpose of this guidance is to clarify the requirements for licensees completing distance education courses and to ensure proper documentation through notarized affidavits, as mandated by Virginia law.

Requirements for Licensees

Every licensee who completes a Board-approved correspondence or other distance learning instruction course must:

    File a notarized affidavit confirming course completion. Submit the affidavit either to the education provider or keep it in their own records.

Procedures and Options

Licensees have the following options for filing the notarized affidavit:

    File the affidavit with the Board-approved education provider. Retain the affidavit in their personal records for future verification.

Employee Definition Guidance for Common Interest Communities (4382_Definition of Employee in Section 541-2347A.pdf)

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Common Interest Community Board Guidance Document: Definition of “Employee” as used in § 54.1-2347(A) of the Code of Virginia

Adopted December 2, 2010

Introduction

The exceptions and exemptions from common interest community manager licensure contained in Chapter 23.3 of Title 54.1 of the Code of Virginia include “an employee of an association from providing management services for that association’s common interest community.” As used in this context, the factors as contained in Internal Revenue Service Revenue Ruling 87-41 shall be used to determine whether an individual is an employee.

Internal Revenue Service Revenue Ruling 87-41 is attached and hereby incorporated into this guidance document.

Background and Legal Context

IRS Rev. Rul. 87-41 Page 1 of 7 http://www.medlawplus.com/legalforms/instruct/revrul87-41.htm 11/19/2010 Rev. Rul. 87-41, 1987-1 C.B. 296.

Internal Revenue Service Revenue Ruling EMPLOYMENT STATUS UNDER SECTION 530(D) OF THE REVENUE ACT OF 1978

Published: 1987

Section 3121. -Definitions, 26 CFR 31.3121(d)-1: Who are employees. (Also Sections 3306, 3401; 31.3306(i)-1, 31.3401(c)-1.) Employment status under section 530(d) of the Revenue Act of 1978.

Guidelines are set forth for determining the employment status of a taxpayer (technical service specialist) affected by section 530(d) of the Revenue Act of 1978, as added by section 1706 of the Tax Reform Act of 1986. The specialists are to be classified as employees under generally applicable common law standards.

Application to Common Interest Community Management

This guidance applies the factors from Revenue Ruling 87-41 to situations involving individuals providing technical or management services within common interest communities, to determine employment status under federal tax law.

Case Examples and Scenarios

SITUATION 1

The Firm is engaged in providing temporary technical services to its clients. It maintains a roster of workers available for various projects. The Individual, a computer programmer, enters into a contract with the Firm to perform services for a Client’s project, expected to last less than one year.

The contract states that the Individual is an independent contractor. During the project, the Individual devotes substantially all working time to the Client, with some services performed on the Client’s premises. The Individual reports to the Firm by accounting for time and describing work progress. The Firm pays the Individual and charges the Client accordingly.

The Firm generally does not pay individuals unless they are provided to the Client. The work is regularly reviewed by the Firm based on Client reports. The Firm may terminate the relationship if performance is unsatisfactory but will still pay for work completed. The contract prohibits the Individual from providing services directly to the Client for three months after termination.

SITUATION 2

The Firm supplies technical personnel to clients. The Individual is referred to the Client as a systems analyst. The Individual is free to work for others and does not report to the Firm regarding hours, progress, or expenses. The Client may seek damages if the work is unsatisfactory but cannot seek damages from the Firm. The Firm cannot terminate the Individual’s services while working for the Client.

The fee for referral is fixed prior to services and unrelated to hours or quality. The Individual performs work without direction or control over hours or work details.

SITUATION 3

The Firm recruits the Individual to perform drafting services for a Client. The services are performed at the Client’s office, using the Client’s materials and equipment, under the Client’s supervision. The Individual reports regularly to the Client and is paid based on hours reported and confirmed by the Client.

The Firm receives a flat fee for recruiting and a reasonable fee for payroll functions. The Firm does not direct the work and cannot terminate the Individual’s services. The Client may terminate the services without liability to the Firm or the Individual.

Law and Analysis

This ruling provides guidance on factors used to determine employment relationships for federal employment tax purposes, applying these to the factual situations above.

It does not conclude whether an employment relationship exists between the Individual and the Client in any scenario.

Analysis involves examining whether the Individual is an employee of the Firm or the Client under common law rules, considering whether the Firm or Client qualifies for employment tax relief under section 530(a) of the 1978 Act, and whether relief is denied under section 530(d).

Determining Employee Status

An individual is an employee if they have the status of an employee under the usual common law rules. The key factors are found in the following sections of the Employment Tax Regulations:

    sections 31.3121(d)-1(c); which states that generally the relationship of employer and employee exists when the person or persons for whom the services are performed have the right to control and direct the individual, not only as to the result but also as to the details and means of accomplishing that result. sections 31.3306(i)-1; and sections 31.3401(c)-1; which similarly define the employer-employee relationship based on control and direction.

In summary, an employee is characterized by the employer’s right to control the manner and means of work, not just the result.

Title: 4382_Definition of Employee in Section 541-2347A.pdf

Introduction

Subject to the will and control of the employer not only as to what shall be done but as to how it shall be done. In this connection, it is not necessary that the employer actually direct or control the manner in which the services are performed; it is sufficient if the employer has the right to do so.

Conversely, these sections provide, in part, that individuals (such as physicians, lawyers, dentists, contractors, and subcontractors) who follow an independent trade, business, or profession, in which they offer their services to the public, generally are not employees.

Finally, if the relationship of employer and employee exists, the designation or description of the relationship by the parties as anything other than that of employer and employee is immaterial. Thus, if such a relationship exists, it is of no consequence that the employee is designated as a partner, coadventurer, agent, independent contractor, or the like.

As an aid to determining whether an individual is an employee under the common law rules, twenty factors or elements have been identified as indicating whether sufficient control is present to establish an employer-employee relationship.

The twenty factors have been developed based on an examination of cases and rulings considering whether an individual is an employee. The degree of importance of each factor varies depending on the occupation and the factual context in which the services are performed.

The twenty factors are designed only as guides for determining whether an individual is an employee; special scrutiny is required in applying the twenty factors to assure that formalistic aspects of an arrangement designed to achieve a particular status do not obscure the substance of the arrangement (that is, whether the person or persons for whom the services are performed exercise sufficient control over the individual for the individual to be classified as an employee).

The twenty factors are described below:

1. INSTRUCTIONS

A worker who is required to comply with other persons' instructions about when, where, and how he or she is to work is ordinarily an employee.

This control factor is present if the person or persons for whom the services are performed have the RIGHT to require compliance with instructions. See, for example, Rev. Rul. 68-598, 1968-2 C.B. 464, and Rev. Rul. 66-381, 1966-2 C.B. 449.

2. TRAINING

Training a worker by requiring an experienced employee to work with the worker, by corresponding with the worker, by requiring the worker to attend meetings, or by using other methods, indicates that the person or persons for whom the services are performed want the services performed in a particular method or manner.

See Rev. Rul. 70-630, 1970-2 C.B. 229.

3. INTEGRATION

Integration of the worker's services into the business operations generally shows that the worker is subject to direction and control.

When the success or continuation of a business depends to an appreciable degree upon the performance of certain services, the workers who perform those services must necessarily be subject to a certain amount of control by the owner of the business.

See United States v. Silk, 331 U.S. 704 (1947), 1947-2 C.B. 167.

4. SERVICES RENDERED PERSONALLY

If the services must be rendered personally, presumably the person or persons for whom the services are performed are interested in the methods used to accomplish the work as well as in the results.

See Rev. Rul. 55-695, 1955-2 C.B. 410.

5. HIRING, SUPERVISING, AND PAYING ASSISTANTS

If the person or persons for whom the services are performed hire, supervise, and pay assistants, that factor generally shows control over the workers on the job.

However, if one worker hires, supervises, and pays the other assistants pursuant to a contract under which the worker agrees to provide materials and labor and under which the worker is responsible only for the attainment of a result, this factor indicates an independent contractor status.

Compare Rev. Rul. 63-115, 1963-1 C.B. 178, with Rev. Rul. 55-593, 1955-2 C.B. 610.

6. CONTINUING RELATIONSHIP

A continuing relationship between the worker and the person or persons for whom the services are performed indicates that an employer-employee relationship exists.

A continuing relationship may exist where work is performed at frequently recurring although irregular intervals.

See United States v. Silk.

7. SET HOURS OF WORK

The establishment of set hours of work by the person or persons for whom the services are performed is a factor indicating control.

See Rev. Rul. 73-591, 1973-2 C.B. 337.

8. FULL TIME REQUIRED

If the worker must devote substantially full time to the business of the person or persons for whom the services are performed, such person or persons have control over the amount of time the worker spends working and impliedly restrict the worker from doing other gainful work.

An independent contractor, on the other hand, is free to work when and for whom he or she chooses.

See Rev. Rul. 56-694, 1956-2 C.B. 694.

9. DOING WORK ON EMPLOYER'S PREMISES

If the work is performed on the premises of the person or persons for whom the services are performed, that factor suggests control over the worker, especially if the work could be done elsewhere.

Rev. Rul. 56-660, 1956-2 C.B. 693.

Work done off the premises of the person or persons receiving the services, such as at the office of the worker, indicates some freedom from control.

However, this fact by itself does not mean that the worker is not an employee.

The importance of this factor depends on the nature of the service involved and the extent to which an employer generally would require that employees perform such services on the employer's premises.

Control over the place of work is indicated when the person or persons for whom the services are performed have the right to compel the worker to travel a designated route, to canvass a territory within a certain time, or to work at specific places as required.

See Rev. Rul. 56-694.

10. ORDER OR SEQUENCE SET

If a worker must perform services in the order or sequence set by the person or persons for whom the services are performed, that fact shows that the worker is not free to follow the worker's own pattern of work but must follow the established routines and schedules of the person or persons for whom the services are performed.

Often, because of the nature of an occupation, the person or persons for whom the services are performed do not set the order of the services or set the order infrequently.

It is sufficient to show control, however, if such person or persons retain the right to do so.

See Rev. Rul. 56-694.

11. ORAL OR WRITTEN REPORTS

A requirement that the worker submit regular or written reports to the person or persons for whom the services are performed indicates a degree of control.

See Rev. Rul. 70-309, 1970-1 C.B. 199, and Rev. Rul. 68-248, 1968-1 C.B. 431.

12. PAYMENT BY HOUR, WEEK, MONTH

Payment by the hour, week, or month generally points to an employer-employee relationship, provided that this method of payment is not just a convenient way of paying a lump sum agreed upon as the cost of a job.

Payment made by the job or on straight commission generally indicates that the worker is an independent contractor.

See Rev. Rul. 74-389, 1974-2 C.B. 330.

13. PAYMENT OF BUSINESS AND/OR TRAVELING EXPENSES

If the person or persons for whom the services are performed ordinarily pay the worker's business and/or traveling expenses, the worker is ordinarily an employee.

An employer, to be able to control expenses, generally retains the right to regulate and direct the worker's business activities.

See Rev. Rul. 55-144, 1955-1 C.B. 483.

14. FURNISHING OF TOOLS AND MATERIALS

The fact that the person or persons for whom the services are performed furnish significant tools, materials, and other equipment tends to show the existence of an employer-employee relationship.

See Rev. Rul. 71-524, 1971-2 C.B. 346.

15. SIGNIFICANT INVESTMENT

If the worker invests in facilities that are used by the worker in performing services and are not typically maintained by employees (such as the maintenance of an office rented at fair value from an unrelated party), that factor tends to indicate that the worker is an independent contractor.

On the other hand, lack of investment in facilities indicates dependence on the person or persons for whom the services are performed for such facilities and, accordingly, the existence of an employer-employee relationship.

See Rev. Rul. 71-524.

Special scrutiny is required with respect to certain types of facilities, such as home offices.

16. REALIZATION OF PROFIT OR LOSS

A worker who can realize a profit or suffer a loss as a result of the worker's services (in addition to the profit or loss ordinarily realized by employees) is generally an independent contractor, but the worker who cannot is an employee.

See Rev. Rul. 70-309.

For example, if the worker is subject to a real risk of economic loss due to significant investments or a bona fide liability for expenses, such as salary payments to unrelated employees, that factor indicates that the worker is an independent contractor.

The risk that a worker will not receive payment for his or her services, however, is common to both independent contractors and employees and thus does not constitute a sufficient economic risk to support treatment as an independent contractor.

17. WORKING FOR MORE THAN ONE FIRM AT A TIME

If a worker performs more than de minimis services for a multiple of unrelated persons or firms at the same time, that factor generally indicates that the worker is an independent contractor.

See Rev. Rul. 70-572, 1970-2 C.B. 221.

However, a worker who performs services for more than one person may be an employee of each of the persons, especially where such persons are part of the same service arrangement.

18. MAKING SERVICE AVAILABLE TO THE GENERAL PUBLIC

The fact that a worker makes his or her services available to the general public on a regular and consistent basis indicates an independent contractor relationship.

See Rev. Rul. 56-660.

19. RIGHT TO DISCHARGE

The right to discharge a worker is a factor indicating that the worker is an employee and the person possessing the right is an employer.

An employer exercises control through the threat of dismissal, which causes the worker to obey the employer's instructions.

An independent contractor, on the other hand, cannot be fired so long as the independent contractor produces a result that meets the contract specifications.

Rev. Rul. 75-41, 1975-1 C.B. 323.

20. RIGHT TO TERMINATE

If the worker has the right to end his or her relationship with the person for whom the services are performed at any time he or she wishes without incurring liability, that factor indicates an employer-employee relationship.

See Rev. Rul. 70-309.

Rev. Rul. 75-41 considers the employment tax status of individuals performing services for a physician's professional service corporation.

The corporation is in the business of providing a variety of services to professional people and firms (subscribers), including the services of secretaries, nurses, dental hygienists, and other similarly trained personnel.

The individuals who are to perform the services are recruited by the corporation, paid by the corporation, assigned to jobs, and provided with employee benefits by the corporation.

Individuals who enter into contracts with the corporation agree they will not contract directly with any subscriber to which they are assigned for at least three months after cessation of their contracts with the corporation.

The corporation assigns the individual to the subscriber to work on

Title: 4382_Definition of Employee in Section 541-2347A.pdf

Introduction

The following document discusses the employment status of individuals providing services under various arrangements, focusing on the application of IRS rules and legal standards to determine whether such individuals are considered employees for federal employment tax purposes.

Background and Legal Context

The determination of employment status hinges on the control exercised over the individual, the nature of the services performed, and the relationship between the parties involved. Several IRS Revenue Rulings and legislative provisions provide guidance on these issues.

IRS Revenue Ruling 87-41 Overview

This ruling examines specific scenarios involving technical service providers and the application of section 530 of the 1978 Act, as amended by the 1986 Act. It clarifies when relief from employment tax obligations is available and when the common law rules apply to establish employment relationships.

Application to Common Interest Community Management

In situations where individuals perform technical or specialized services, the control exercised by the firm and the relationship with the client are critical factors in determining employment status. The ruling emphasizes that arrangements involving control, the nature of services, and the structure of the entity (such as personal service corporations) influence the applicability of section 530 relief.

Case Examples and Scenarios

Situation 1

The legal relationship is between the Firm and the Individual, with the Firm retaining the right of control to ensure satisfactory performance. The Client's degree of control does not negate the employment relationship. Therefore, the Individual is considered an employee of the Firm under the common law rules. Relief under section 530 is denied because the services are technical and the arrangement involves the Firm, the Individual, and the Client.

    The Individual is an employee of the Firm under the common law rules. Relief under section 530 of the 1978 Act is not available to the Firm because of section 530(d).

Situation 2

The Firm does not retain any control over the performance of the services by the Individual. Consequently, no employment relationship exists between the Individual and the Firm.

    The Individual is not an employee of the Firm under the common law rules.

Situation 3

The Firm does not control the performance of the services, nor does it have the right to affect the relationship between the Client and the Individual. Therefore, no employment relationship exists between the Firm and the Individual.

    The Individual is not an employee of the Firm under the common law rules. Because of section 530(b), no inference is drawn regarding the Employee status of the Individual for federal employment tax purposes in Situations 2 and 3.

References and Attachments

The document references several IRS Revenue Rulings and legislative provisions, including Rev. Rul. 75-41, Rev. Rul. 70-309, Rev. Rul. 70-630, and sections of the 1978 and 1986 Acts. These references provide the legal framework for analyzing employment relationships in various contexts.

Onsite Sewage System Licensing Requirements (6214_Onsite Sewage System Professionals Master and Jour.pdf)

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Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals Guidance Document: Onsite Sewage System Professionals Master and Journeyman License Requirements

I. Background

Board staff has received inquiries regarding whether everyone involved in performing regulated activities (i.e., onsite sewage system installation, soil evaluation, and/or operation) needs to have a license issued by the Board.

II. Policy

The Board adopts the following policy as it pertains to licensing of individuals engaged in the provision of regulated activities:

    A license is required if an individual is performing a regulated activity.

    If assisting with tasks related to the regulated activity, a license is not necessarily required. When installing onsite sewage systems, the decision-maker and person executing the installation of approved permits must be licensed as a journeyman or master for the applicable license type. In addition, a licensee (master or journeyman, with the appropriate license type) must be on the job site. For operation and maintenance and onsite soil evaluation and design, the decision-maker must have a license and a licensee must be on-site where the regulated activities are being performed (either master or journeyman, with the appropriate license type). In all cases, master licensees are responsible for providing direct supervision over journeymen licensees working under them and performing regulated activities, in accordance with the Board’s regulations.

Utility Management CPE Topics Guidance (6258_Acceptable Utility Management CPE Topics.pdf)

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Acceptance Utility Management CPE Topics.pdf

Guidance Document: Utility Management CPE Topics Adopted October 26, 2017

Guidance Document: Utility Management CPE Topics Adopted October 26, 2017

I. Background

Per 18VAC160-30-200 B and 18VAC160-30-210 B of the Board’s regulations, Class 1 and Class 2 waterworks and wastewater works operators are required to take a minimum of five contact hours of CPE pertaining to utility management.

II. Issue

The Board’s regulations provide that one of the required topic areas for Class 1 and 2 operators is utility management, but questions have arisen as to the types of courses that would be considered utility management.

Therefore, licensees and Board staff are requesting clarification regarding the topic areas that may be accepted as utility management CPE.

III. Policy

To ensure consistency in the application of the regulations and guidance to staff and licensees as to what topic areas may be acceptable for utility management CPE, the Board advised that the following topic areas would be considered to be acceptable for utility management CPE pursuant to 18VAC160-30-200 B and 18VAC160-30-210 B.

The topic areas include, but are not limited to:

    • Customer Service for Utilities • Managing Job Performance (Supervision and Management) • Conflict Resolution • Succession Planning • Writing Standard Operating Procedures • Budgeting • OSHA Courses • Contract Negotiation • Rate Analysis • Grant Writing • Laboratory Analysis, to include Chain of Custody • Compliance Reporting, to include Discharge Monitoring and Monthly Operating Reports (DMR and MOR) • Employee Development • Operation Performance Indicators • Ethics

Other topic areas not listed may also be acceptable for utility management CPE and will be reviewed on a case-by-case basis.

Board staff may request additional information as needed in order to ensure compliance with this policy when conducting an audit of a waterworks or wastewater works operator’s CPE.

Application & Fee Expiration Policy (4061_Policy 300-02.pdf)

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LICENSING & REGULATION POLICY #300-02 APPLICATION & APPLICATION FEE EXPIRATION

Effective Date: July 1, 2018

Policy Title: Licensing & Regulation Policy #300-02 Application & Application Fee Expiration

Document Details:

Submitted By: Mary Broz-Vaughan, Deputy Director of Communications & Board Operations

Guidance Document: Yes

Supersedes: Licensing & Regulation Policy #300-02 Application & Application Fee Expiration (Effective 10/31/2011)

Page: 1 of 1

Approved By:

I. PURPOSE

The purpose of this policy is to document the length of time license applications are valid.

II. POLICY STATEMENT

Unless otherwise stated in Department or Board regulations, initial and reinstatement applications for licensure, certification or registration shall be valid for one year from the date the application is received by the Department of Professional and Occupational Regulation (DPOR).

If the requested authorization to practice the profession or occupation is not granted within the period established by this policy, the application shall expire.

III. DEFINITIONS

Application: For the purposes of this policy only, applications shall include applications for initial licensure, certification or registration; applications for reinstatement of licensure, certification or registration; and all required supplemental documentation and fees.

Renewal applications are excluded from the provisions of this policy.

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

    A. Unless otherwise stated in Department or Board regulations, initial and reinstatement applications for licensure, certification or registration shall expire one year from the date the application is received by the Department. B. Fees associated with unexpired reinstatement applications shall be assessed once per transaction (decision to approve or deny). This includes reinstatement applications valid for more than one year pursuant to Department or Board regulations. C. Application and reinstatement fees associated with unexpired applications may be transferred to another application in the same board or regulatory program at the Board’s discretion. This includes updated applications requested by the Board or regulatory program. D. Application and reinstatement fees for expired applications are nonrefundable and shall not be applied or transferred to another application.

Online Real Estate Course Time Requirements (4160_On-line Course Time Requirement.pdf)

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Online Course Time Requirement Guidance Document

The Board is issuing this guidance document to interpret and implement the requirements of §§ 54.1-2100, 54.1-2105.D, 54.1-2105.01.A, 54.1-2105.02.B and 54.1-2105.03.A of the Code of Virginia and 18 VAC 135-20-101, 18 VAC 135-20-101.5, 18 VAC 135-20-350, 18 VAC 135-20-400 and 18 VAC 135-20-410 of the Real Estate Board Regulations as a means of providing information or guidance of general applicability to the public:

Introduction

To ensure that salesperson and broker licensees meet the standards of quality deemed by the Board as necessary to protect the public interest, health, safety and welfare pursuant to the above-referenced statutes and regulations, Board-approved education providers must require licensees to be actively engaged online in learning the content of Board-approved online courses for at least 50 clock minutes to receive one hour of pre-license, continuing or post-license education credit.

Cemetery Board Criminal History Review Guidelines (7116_Cemetery Board Criminal History Review Matrix.pdf)

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Cemetery Board Criminal History Review Matrix

When an applicant discloses a reportable criminal conviction or previous disciplinary action on an initial application for licensure or registration, Cemetery Board staff may approve the application when any of the following conditions are met:

    1. The applicant has disclosed a felony conviction more than five years old, unless the conviction resulted in incarceration and the release date is less than three years from the date of application and the applicant is not on supervised probation. This does not include convictions for rape, robbery, murder, abduction, manslaughter, sexual offenses, crimes against minors, felony DUI, drug possession, drug distribution, assaulting a police officer, or crimes of moral turpitude. 2. The applicant has disclosed a reportable misdemeanor conviction more than three years old, unless there is a prior conviction for the same offense. 3. The applicant has disclosed a prior disciplinary action that did not involve revocation or suspension.

If additional questions arise during the review of an application subject to this Application Review Matrix, Cemetery Board staff shall refer the matter to an Informal Fact-Finding conference for further investigation by the Board.

Cemetery Board staff shall keep a log of applications approved under this Application Review Matrix and present it to the Board at each Board meeting.

Maximum Fees for Disclosure Documents (5311_Maximum Fees for Disclosure Packets Resale Certif.pdf)

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Common Interest Community Board Guidance Document: Regarding Specific Maximum Allowable Fees Set by the Property Owners Association Act and Virginia Condominium Act that may be Charged by the Preparer of Disclosure Packets and Resale Certificates

Adopted June 27, 2013 Amended March 27, 2014 Amended July 1, 2014 Amended January 16, 2018 Revised September 3, 2020 Amended January 12, 2023

I. Issue

The Property Owners’ Association Act (§ 55.1-1800 et seq. of the Code of Virginia) and the Virginia Condominium Act (§ 55.1-1900 et seq. of the Code of Virginia) set specific maximum allowable fees that may be charged by the preparer of disclosure packets and resale certificates, provided that specific provisions of the applicable Acts are met.

The Acts also index those maximum allowable fees to inflation and require adjustment every five years based on the United States Average Consumer Price Index, All Urban Consumers (CPI-U).

II. Applicable Statutes

Sections 55.1-1810 and 55.1-1992 of the Code of Virginia both state, in pertinent part:

    B. A reasonable fee may be charged by the preparer [of the disclosure packet/resale certificate] as follows:

Guidance Document Regarding Specific Maximum Allowable Fees Set by the Condominium Act and Property Owners Association Act that may be Charged by the Preparer of Disclosure Packets and Resale Certificates

Adopted June 27, 2013 (Amended March 27, 2014; July 1, 2014; January 16, 2018; Revised September 3, 2020; Amended January 12, 2023)

    1. For the inspection of the [lot/unit], as authorized in the declaration and as required to prepare the [disclosure packet/resale certificate], a fee not to exceed $100; 2. For the preparation and delivery of the [disclosure packet/resale certificate] in (i) paper format, a fee not to exceed $150 for no more than two hard copies or (ii) electronic format, a fee not to exceed a total of $125 for an electronic copy to each of the following named in the request: the seller, the seller's authorized agent, the purchaser, the purchaser's authorized agent, and not more than one other person designated by the requester. Only one fee shall be charged for the preparation and delivery of the [disclosure packet/resale certificate]; 3. At the option of the seller or the seller's authorized agent, with the consent of the [unit owners’] association or the common interest community manager, for expediting the inspection, preparation, and delivery of the [disclosure packet/resale certificate], an additional expedite fee not to exceed $50; 4. At the option of the seller or the seller's authorized agent, for an additional hard copy of the [disclosure packet/resale certificate], a fee not to exceed $25 per hard copy; 5. At the option of the seller or the seller's authorized agent, for hand delivery or overnight delivery of the overnight [disclosure packet/resale certificate], a fee not to exceed an amount equal to the actual cost paid to a third-party commercial delivery service; 6. A post-closing fee to the purchaser of the [property/unit], collected at settlement, for the purpose of establishing the purchaser as the owner of the [property/unit] in the records of the [unit owners’] association, a fee not to exceed $50.

I. A reasonable fee for the [disclosure packet/resale certificate] update or financial update may be charged by the preparer not to exceed $50.

At the option of the purchaser or the purchaser's authorized agent, the requester may request that the [unit owners’] association or the common interest community manager perform an additional inspection of the [lot/unit], as authorized in the declaration, for a fee not to exceed $100.

Any fees charged for the specified update shall be collected at the time settlement occurs on the sale of the property.

Neither the association nor its common interest community manager, if any, shall require cash, check, certified funds, or credit card payments at the time the request is made for the [disclosure packet/resale certificate] update.

The requester may request that the specified update be provided in hard copy or in electronic form.

Sections 55.1-1810(F) and 55.1-1992(F) of the Code of Virginia both state:

    "The maximum allowable fees charged in accordance with this section shall adjust every five years, as of January 1 of that year, in an amount equal to the annual increases for that five-year period in the United States Average Consumer Price Index for all items, all urban consumers (CPI-U), as published by the Bureau of Labor Statistics of the U.S. Department of Labor."

III. Policy

The CPI-U on 12/31/07 was 210.036, on 12/31/08 was 210.228, on 12/31/09 was 215.949, on 12/31/10 was 219.179, on 12/31/11 was 225.672, and on 12/31/12 was 229.601.

With a starting point of 100, the compounded increase between 12/31/07 and 12/31/12 was 9.31%.

In order to be consistent in calculation, the Board adopted the following policy indicating the exact compounded monetary amounts that are the maximum allowable fees to be charged by the preparers of disclosure packets and resale certificates, as applicable.

    1. The inspection pursuant to §§ 55.1-1810(B)(1) and 55.1-1992(B)(1) of the Code of Virginia, a fee not to exceed $109.31 ; 2. The preparation and delivery of the disclosure packet or resale certificate, as applicable, pursuant to §§ 55.1-1810(B)(2) and 55.1-1992(B)(2) of the Code of Virginia, in (i) paper format, a fee not to exceed $163.97 for no more than two hard copies, or (ii) electronic format, a total fee not to exceed $136.64, for a copy to each of the following named in the request: the seller, the seller’s authorized agent, the purchaser, the purchaser’s authorized agent, and not more than one other person designated by the requestor; 3. Expediting the inspection, preparation, and delivery of the disclosure packet or resale certificate, as applicable, pursuant to §§ 55.1-1810(B)(3) and 55.1-1992(B)(3) of the Code of Virginia, an additional expedite fee not to exceed $54.66 ; 4. Pursuant to §§ 55.1-1810(B)(4) and 55.1-1992(B)(4) of the Code of Virginia, an additional hard copy of the disclosure packet or resale certificate, as applicable, a fee not to exceed $27.33 per hard copy; 6. Pursuant to §§ 55.1-1810(B)(6) and 55.1-1992(B)(6) of the Code of Virginia, a post-closing fee to the purchaser of the property or unit, as applicable, a fee not to exceed $54.66 ;

I. A disclosure packet or resale certificate update, as applicable, or financial update pursuant to §§ 55.1-1810(I) and 55.1-1992(I) of the Code of Virginia, a fee not to exceed $54.66.

An additional inspection, as authorized in the declaration, pursuant to §§ 55.1-1810(I) and 55.1-1992(I) of the Code of Virginia, a fee not to exceed $109.31.

On November 30, 2017, the Board authorized that the fees listed above remain in place until Bureau of Labor Statistics (BLS) published the CPI-U for December 2017.

On January 12, 2017, BLS published the CPI-U for December 2017.

The CPI-U for December 2012 was 229.601. The CPI-U for December 2017 was 246.524.

Based on the calculation formula outlined above, the increase between 12/31/2012 and 12/31/17 was 7.37%.

The revised maximum allowable fees outlined below are effective as of January 16, 2018.

Fee Schedule as of 2018

    Fee Type | Initial Maximum Fee (2008) | Adjusted Fee (2013) | Adjusted Fee (2018) Inspection of lot/unit | $100.00 | $109.31 | $117.37 Preparation/delivery of packet/certificate (paper) | $150.00 | $163.97 | $176.05 Preparation/delivery of packet/certificate (electronic) | $125.00 | $136.64 | $146.71 Expedited inspection additional fee | $50.00 | $54.66 | $58.69 Additional copy fee | $25.00 | $27.33 | $29.34 Third-party commercial delivery (overnight or hand-delivery) | Actual cost | N/A | N/A Post-closing fee | $50.00 | $54.66 | $58.69 Pre-settlement updates | $50.00 | $54.66 | $58.69 Additional inspection fee | $100.00 | $109.31 | $117.37

On December 8, 2022, the Board authorized that the fees effective January 16, 2018, remain in place until the Bureau of Labor Statistics (BLS) published the CPI-U for December 2022.

On January 12, 2023, BLS published the CPI-U for December 2022.

The CPI-U for December 2017 was 246.524. The CPI-U for December 2022 was 296.797.

Based on the calculation formula outlined above, the increase between December 31, 2017, and December 31, 2022, was 20.4%.

The revised maximum allowable fees outlined below are effective as of January 12, 2023.

Fee Schedule as of 2023

    Fee Type | Initial Maximum Fee (2008) | Adjusted Fee (2013) | Adjusted Fee (2018) | Adjusted Fee (2023) Inspection of lot/unit | $100.00 | $109.31 | $117.37 | $141.31 Preparation/delivery of packet/certificate (paper) | $150.00 | $163.97 | $176.05 | $211.96 Preparation/delivery of packet/certificate (electronic) | $125.00 | $136.64 | $146.71 | $176.64 Expedited inspection additional fee | $50.00 | $54.66 | $58.69 | $70.66 Additional copy fee | $25.00 | $27.33 | $29.34 | $35.33 Third-party commercial delivery (overnight or hand-delivery) | Actual cost | N/A | N/A | N/A Post-closing fee | $50.00 | $54.66 | $58.69 | $70.66 Pre-settlement updates | $50.00 | $54.66 | $58.69 | $70.66 Additional inspection fee | $100.00 | $109.31 | $117.37 | $141.31

Virginia Real Estate Salesperson Education Guidelines (2021_Real Estate Advisory Councils Report Regarding Pos.pdf)

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2021_Real Estate Advisory Councils Report Regarding Pos.pdf

DEPARTMENT OF PROFESSIONAL AND OCCUPATIONAL REGULATION

Telephone: (804) 367-8500 9960 Mayland Drive, Suite 400, Richmond VA 23233-1485 http://www.dpor.virginia.gov

New Real Estate Salesperson 30-Hour Educational Curriculum Guidelines

Page 1 of 6

REAL ESTATE ADVISORY COUNCIL REPORT TO THE VIRGINIA REAL ESTATE BOARD

The Real Estate Board (Board) is issuing this guidance document in order to interpret and implement the requirements of § 54.1-2105.01 of the Code of Virginia and 18 VAC 135-20-101 of the Real Estate Board Regulations as a means of providing information or guidance of general applicability to the public:

To ensure the Board’s new real estate salesperson licensees meet the requirement to complete at least 30 hours of classroom, or correspondence or other distance learning instruction, in specified areas, the Board established an industry advisory group to set guidelines for a 30-hour educational curriculum.

On October 23, 2003, the Board approved guidelines for a 30-hour educational curriculum for new salespersons through the “Real Estate Advisory Council Report to the Virginia Real Estate Board.” (This document became effective on January 1, 2004, and is incorporated).

These guidelines for a 30-hour educational curriculum for new salespersons will remain in effect through December 31, 2013, and then expire.

On January 26, 2012, the Board approved new guidelines for the 30-hour educational curriculum for new salespersons by adopting the January 18, 2012, “Virginia Real Estate Board Advisory Council Report” (document incorporated).

These new guidelines for the 30-hour educational curriculum for new salespersons will go into effect on July 1, 2013.

From July 1, 2013, through December 31, 2013, both guidelines for the 30-hour educational curriculum for new salespersons will be in effect and will meet the Board’s requirement pursuant to § 54.1-2105.01 of the Code of Virginia and 18 VAC 135-20-101 of the Real Estate Board Regulations.

After December 31, 2013, only the guidelines for the 30-hour educational curriculum for new salespersons by adoption of the January 18, 2012, “Virginia Real Estate Board Advisory Council Report” will remain valid, and the October 23, 2003, “Real Estate Advisory Council Report to the Virginia Real Estate Board,” which became effective on January 1, 2004, will expire and no longer be accepted for the 30-hour educational requirement for new real estate salesperson licensees.

Page 1 of 6

REAL ESTATE ADVISORY COUNCIL REPORT TO THE VIRGINIA REAL ESTATE BOARD

October 23, 2003

Background

In 2003, the General Assembly passed legislation (HB 2723) to require new real estate licensees to complete 30 hours of continuing education prior to the first renewal of their license.

The new requirement becomes effective on January 1, 2004 and covers three practice tracks:

    residential real estate; commercial real estate; and property management.

The law further provides that the three practice tracks shall include topics on contract writing, handling customer deposits, listing property, leasing property, agency, current industry issues and trends, property owners’ and condominium association law, landlord-tenant law, Board regulations, and such other topics as designated by the Board.

Advisory Council

In accordance with the new law, the Real Estate Board formed an advisory group of industry members to establish curriculum guidelines for each practice track as follows:

    Advisory Council Chair: Joseph K. Funkhouser, II, Chairman, Real Estate Board Advisory Council Vice-Chair: S. Ronald Owens, Vice Chairman, Real Estate Board

Practice Tracks Residential Real Estate
    Sharon Johnson, Member, Real Estate Board Ann Palmateer, Industry Member Cindy Stackhouse, Industry Member Earl Jackson, Industry Member
Commercial Real Estate
    Gerald S. Divaris, Member, Real Estate Board Doug Sawyer, Industry Member E d H a I I, Industry Member Ned Massie, Industry Member
Property Management
    R. Schaefer Oglesby, Member, Real Estate Board Brenda Puckett, Industry Member Michael Fox, Industry Member

At its first meeting, the Advisory Council made the following determinations:

The courses should be specific, of high quality, and timely.

There should be some crossover between the practice tracks, subtracks within the practice tracks, a diversity of courses in various population areas, and the licensee should be permitted to choose the level of intensity of courses among the elective courses.

Institute, society, and association courses should be permitted.

A focus should be placed on improving the delivery systems of the courses.

Practice Tracks

The Advisory Council then proceeded to work in groups related to each of the three practice areas. At the October 21, 2003, meeting of the Council, each workgroup presented their work product to the full Advisory Council.

The Advisory Council adopted the following curriculum for each practice track. Within each 30-hour curriculum, there are mandatory topics and elective topics.

Once a licensee selects a practice track, he must complete the mandatory hours within that practice track. He may then complete the elective hours in the same practice track or choose electives from another practice track. A minimum of 30 hours must be completed in order to renew the license.

(In accordance with the new law, the new licensee completing the 30-hour requirement is not required to complete the 16-hour requirement for other licensees.)

Residential Real Estate
    Mandatory topics: The following topics are required as an introduction to the residential real estate practice track. Each of the sections covers a minimum of three hours, for a total of fifteen mandatory hours. Agency Law - Seller agency, buyer agency, designated agency, dual agency. Fair Housing - Definitions, advertising, ADA compliance, current case review. Real Estate Law - Board regulations, property owners’ and condominium associations, environmental issues including underground storage tanks, wetlands, mold, and radon. Offer to Purchase - Contract writing, deposits, contingencies. Ethics and Standards of Conduct/Current Industry Issues and Trends
Elective Topics
    The number of hours for each topic is specified below. Finance - Mortgages, conventional, VA, FHA, VHDA. Buyer qualification, mortgage calculator, mortgage table. 3 hours Technology - Palm pilots, software options, hardware options. 3 hours Property Valuation/Listing Process - Broker price opinions, comparative market analysis, basic appraisal principles. Presentations, contracts, lead-based paint form, Residential Property Disclosure Act form. 3 hours Business Planning - Creating a business plan, marketing, prospecting. 2 hours Selling Process - Review of offer to purchase and components, multiple offers, selling new construction, selling HUD properties, REO and foreclosure properties, hazard insurance, closing and settlement, HUD I, RESPA. 3 hours Land Use Issues - Zoning, tax assessments, land development. 1 hour

Commercial Real Estate
    Mandatory topics: The following topics are required as an introduction to the commercial real estate practice track. Each of the sections covers a minimum of three hours, for a total of nine mandatory hours. Contract Writing - Contracts include sales, full-service leases, triple net leases, ground leases, listing agreements, representation agreements, and the principles of contract law. Handling Customer Deposits - Escrows, trust accounts, and the difference between refundable, applicable, and good faith deposits. Agency - The responsibilities and obligations of the agents: fiduciary responsibility, disclosure, buyer/tenant-landlord/seller agencies, sub-agency, dual agency, and the laws of agency. Listing Property - Sole agency, open listings, exclusive right to sell, exclusive right to lease, vacant land, owner-occupied, investment properties, build-to-suit, etc. Leasing Property - Overview of office, retail, industrial, and land, highlighting the differences in procedures, marketing, information delivery, etc. Current Industry Issues and Trends - REITs, corporate services, power centers, emerging shopping patterns, internet, master brokers, facility management. Property Owners’ and Condominium Association Law - Commercial condominiums, fee simple ownership, leasehold interest, reversionary interests, remainderman interest, subordinated interest, etc. Landlord-Tenant Law - Sections 55-217 through 55-248, Code of Virginia. Real Estate Board Regulations and Statutes Americans with Disabilities Act - as it applies to commercial property.
Elective Topics
    The number of hours for each topic is specified below. Land - Sales, leases, easements, subsurface rights, air rights, entitlements, zoning, environmental issues, access, topographic issues, etc. 3 hours Finance - Construction finance, long-term finance, mezzanine finance, conduit loans, equity loans, seller financing, and the use of different forms of mortgages, liens, and other instruments providing collateral. Types of lenders: banks, conduit lenders, institutional sources of finance. Loan-to-value ratios, debt service coverage, foreclosures, etc. 2 hours Leasing - Four primary areas - office, industrial, retail, and land. Principles of leasing versus ownership, including the benefits and disadvantages of leasing and types of contracts: full service, triple net, and modified gross. Common area charges, exclusive uses, radius restrictions, escalations, step-ups, CPI’s, tenant improvement allowances, core factors, build-to-suit, and reverse build-to-suit. 4 hours Property Management - Principles of property management relating to open-air shopping centers, enclosed malls, office buildings (high-rise, mid-rise, and low-rise), distribution centers, industrial buildings, flex space. Topics include promotions, marketing, facility management, common area maintenance charge reconciliation, real estate tax prorations, collections, and management services such as security, concierge, maintenance, etc. 2 hours Sales - Investment sales versus sales to users. Cash flows, proforma calculations, residual values, projections, due diligence, disposition of surplus properties for users or tenants, estoppel certificates, and foreclosure sales. 3 hours Consulting Services - Broker opinions of value, marketing, merchandising, tenant mix, repositioning of distressed properties, location strategy for retailers. Requests for proposals, deal analysis, etc. 1 hour Development - The scope of work of each member of the development team, entitlements, obtaining approvals, developing a proforma, feasibility study, construction cost estimates, leasing projections, capacity plans, covering office, retail, and industrial, in both urban and suburban locations. Mixed uses, open space, retention basins, signage, parking ratios, pre-leasing requirements. 1 hour Market Research - Demographics, traffic counts, sales forecasting, psychographics, economic indices, market growth, labor costs, communications, education, transportation, competition maps, focus studies, cannibalization assessments. 2 hours Hospitality/Entertainment - Hotels, resort property, entertainment projects, cinemas, live theaters, restaurants including ground-up construction, in-line or free-standing buildings, and restaurant types; fast food, casual dining, tablecloth, theme restaurants, etc. 1 hour Franchising - Advantages and disadvantages, including the roles of the franchisee and the franchisor, branding, territorial rights versus localized rights, master franchisee, real estate agent’s role between franchisee and franchisor, selling a location and/or a franchise. 1 hour Government Relations/Government Programs - Local authority approvals, state and federal

2021_Real Estate Advisory Councils Report Regarding Pos.pdf

DEPARTMENT OF PROFESSIONAL AND OCCUPATIONAL REGULATION

New Real Estate Salesperson 30-Hour Educational Curriculum Guidelines

Page 1 of 6

REAL ESTATE ADVISORY COUNCIL REPORT TO THE VIRGINIA REAL ESTATE BOARD

approvals, TIF finance, incentive programs, redevelopment districts, housing and redevelopment authorities, public/private partnerships, municipal or cultural components in developments, tax planning, real estate tax protest.

1 hour Property Management (Residential) Mandatory topics: The following topics are required as an introduction to the property management practice track. Each of the sections covers a minimum of four hours, for a total of twenty mandatory hours.

    1. Virginia Residential Landlord/Tenant Act and Fair Housing - History of the Landlord/Tenant Act as well as step-by-step training on direct application of the law. Virginia and federal Fair Housing laws. 2. Board Regulations and Statutes, Escrow Management and Accounting, Ethics - Virginia Real Estate Board licensing laws and proper escrow accounting and their enforcement by the Board. Also property manager ethics in tenant relationships and property owner relationships. 3. Appraisals, Structures and Construction Process, Uniform Statewide Building Code - Understanding the income approach to value on rental property, basic construction and building systems, and compliance with the Uniform Statewide Building Code maintenance requirements and the Americans with Disabilities Act as it applies to rental property. 4. Contract Writing and Agency - Writing proper leases, management agreements, applications, rules and regulations, addendums, as well as understanding the agency relationship and related laws in property management. 5. Risk Management - Environmental concerns, lead-based paint, mold, safety issues, property disclosures, antitrust. How the property manager can protect owners and tenants and avoid lawsuits.

Elective Topics - The number of hours for each topic is specified below.

    Tenant/Landlord Relationships - Interpersonal relationships, or how to get along with difficult people. 2 hours Understanding Property Owners’ and Condominium Association - The related laws and techniques of this type of management. 2 hours Rental Marketing - Selling your customer on the lease and what it takes to have a successful leasing program. 2 hours Current Industry Issues & Trends - 2 hours Contractor/Maintenance Employee Relationship - Negotiating and dealing with tradespeople and maintenance employees and motivating them to keep quality high and costs low. 2 hours

Page 6 of 6

VIRGINIA REAL ESTATE BOARD ADVISORY COUNCIL REPORT

The Virginia Real Estate Board Advisory Council met on Tuesday, October 18, 2011, at the Department of Professional and Occupational Regulation, Richmond, Virginia.

The following Advisory Council Members were present:

    Joseph Funkhouser, II, Chairman Ronald Owens, Vice Chairman Sharon Johnson, Residential Committee Chair R. Schaefer Oglesby, Property Management Committee Chair Ann Palmateer Earl Jackson Judith Childress Joseph Carney Boyd Smith Scott Gaeser Gladys Fain Ned Massie

The following Real Estate Board Member was present:

    Cliff Wells, Chair

The following DPOR Staff Members were present:

    Christine Martine, Executive Director Kevin Hoeft, Education Administrator

I. Call to Order - 10:10 a.m.

II. Approval of Agenda

    Motion by Mr. Oglesby, seconded by Mr. Owens, approved unanimously.

III. Introduction of Guests

Guests included Jay DeBoer, Tracey Floridia and Lili Paulk of the Virginia Association of Realtors, Deana Wilson and Howard Williams of Alpha College of Real Estate, and Nathan Hughes of Bandazia n and Holden, Inc.

IV. Public Comment

There was no public comment.

V. Discussion of Proposed Changes to the 30-hour Education Curriculum for New Real Estate Salespersons

Chairman Funkhouser summarized the September 12, 2011, Advisory Council Meeting Report and emphasized the Advisory Council’s primary goal to recommend to the Real Estate Board a new 30-hour post-license education curriculum to replace the current 30-hour post-license education curriculum, which is based on the three practice tracks of Residential Real Estate, Commercial Real Estate, and Property Management.

Mr. Funkhouser added that since the September 12, 2011, meeting, three comments were received from Advisory Council members. Ms. Childress submitted a proposal outlining eight course topics and hours for the 30-hour post-license education curriculum. Ms. Fain submitted a side-by-side list of the topics considered by the two break-out groups at the September 12 meeting. Ms. Palmateer submitted comments agreeing with Ms. Fain’s list.

Mr. Funkhouser then opened the floor for discussion. After some discussion, Mr. Oglesby made a motion, seconded by Ms. Johnson, that each course included in the recommended 30-hour curriculum should be assigned a specific number of hours. The motion was approved unanimously.

Mr. Oglesby then made a motion, seconded by Mr. Gaeser, that the Advisory Council adopt and modify the proposal submitted by Ms. Childress to arrive at its final recommendation for the new 30-hour post-license education curriculum. The motion was approved unanimously (Childress Proposal attached).

At 10:50 a.m., Mr. Funkhouser directed the Advisory Council and the education providers in attendance to divide into two work groups to discuss adjustments to the Childress Proposal and to report their findings back to the Council.

Work Group One was asked to consider course topics and hours numbered one through four in the Childress Proposal, and Work Group Two was asked to consider course topics and hours numbered five through eight in the Childress Proposal.

At 11:20 a.m., the Council reconvened. Mr. Oglesby reported for Work Group One and Ms. Johnson for Work Group Two. After discussion, Ms. Palmateer made a motion, seconded by Mr. Owens, that the following 30-hour post-license education curriculum, consisting of eight distinct courses, be recommended for approval to the Real Estate Board:

    Fair Housing, Americans with Disabilities Act, and the Civil Rights Act of 1866 - 2 hours Real Estate Law and Board Regulations - including Lead-Based Paint, Virginia Residential Landlord and Tenant Act, Property Owners Association Act, Condominium Act, Common Interest Community Law, Megan’s Law, Servicemembers Civil Relief Act, all required disclosures, Virginia Real Estate Board disciplinary actions, Building Codes, and Smoke Detectors - 8 hours Ethics and Standards of Conduct - 3 hours Current Industry Issues and Trends - such as Short Sales, Social Media, and Internet Advertising - 2 hours Virginia Agency Law - 3 hours Contract Writing - such as Listing Parties, Residential Leasing, Net Leases, Triple Net Leases, Ground Leases, Contingencies, Ownership Principles, Multiple Offers, Ratification, Delivery, Backup Offers, and Home Inspections - 6 hours Risk Management - including Real Estate Settlement Procedures Act, Antitrust Act, Chesapeake Bay Preservation Act, Environmental Laws, Mold - 3 hours Escrow Requirements - including Deposits and Trust Monies - 3 hours

The motion passed unanimously.

The Council then agreed that new salesperson licensees should not be required to complete all eight courses and 30 hours with the same approved education provider. New licensees should be able to complete the eight courses and 30 hours with different approved providers.

VI. Virginia Association of Realtors (VAR) Professionalism Group Update

Jay DeBoer, VAR Vice President of Law and Policy, provided an update on the work of the VAR Professionalism Group including:

    Amendments to the Board’s “Place of Business” Regulation Real Estate Firm Inspections Salesperson and Broker Pre-license Education Requirements

VII. There being no further business or public comment, the meeting adjourned at 12:30 p.m.

Attachment

§ 54.1-2105.01. Educational requirements for all salespersons within one year of licensure.

    A. The Board shall establish guidelines for an educational curriculum of at least 30 hours of classroom, or correspondence or other distance learning, instruction, in specified areas, which shall be required of all salespersons within one year of issuance of a license by the Board. Failure of a new licensee to complete the 30-hour curriculum within one year of obtaining a real estate salesperson's license shall result in the license being placed on inactive status by the Board until the curriculum has been completed. B. To establish the guidelines required by this section, the Board shall establish an industry advisory group composed of representatives of the practices of (i) residential real estate, (ii) commercial real estate, and (iii) property management. The industry advisory group shall consist of licensed real estate salespersons and real estate brokers who shall be appointed by and shall meet at the direction of the Board, at least annually, to update the guidelines. The Board shall review and may approve educational curricula developed by an approved school or other provider of real estate education authorized by this chapter. The industry advisory group shall serve at no cost to the Board. C. The curricula for new licensees shall include topics that new licensees need to know in their practices, including contract writing, handling customer deposits, listing property, leasing property, agency, current industry issues and trends, property owners' and condominium association law, landlord-tenant law, Board regulations, and such other topics as designated by the Board. The continuing education requirements of this section for new licensees shall be in lieu of the continuing education requirements otherwise specified in this chapter.

(2007, c. 809; 2011, c. 461.)

Review of Applications with Criminal Convictions (5584_Review of ALHI Applications with Criminal Convicti.pdf)

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Review of ALHI Applications with Criminal Convictions

Guidance Document: Misdemeanor Convictions Adopted January 16, 2014 Amended August 16, 2018 Page 1 of 2

Board for Asbestos Lead and Home Inspectors

Guidance Document: Review of Applications with Misdemeanor Convictions Adopted August 7, 2014 Amended August 16, 2018

I. Background

The Asbestos Licensing Regulations and the Lead-Based Paint Activities Regulations of the Board for Asbestos, Lead, and Home Inspectors (Board) include the provisions applicable to asbestos and lead abatement licensing in Virginia.

The Board may discipline a license or deny an application upon review in accordance with § 54.1-204 and the Administrative Process Act (Title 2.2, Chapter 40 of the Code of Virginia) if the applicant or licensee has been convicted of any felony and/or misdemeanor involving certain offenses.

II. Applicable Regulations

A. Asbestos Licensing Regulations 18VAC15-20-32. Qualifications for Licensure -- Individuals

    G. Conviction or guilt. The applicant shall not have been convicted or found guilty, regardless of adjudication, in any jurisdiction of any felony or of any misdemeanor involving lying, cheating or stealing or any violation while engaged in environmental remediation activity that resulted in the significant harm or the imminent and substantial threat of significant harm to human health or the environment, there being no appeal pending therefrom or the time of appeal having lapsed. Any plea of nolo contendere shall be considered a conviction for the purposes of this section. The record of conviction, finding or case decision shall be considered prima facie evidence of a conviction or finding of guilt. The board, at its discretion, may deny licensure or certification to any applicant in accordance with § 54.1-204 of the Code of Virginia.

B. Lead-Based Paint Activities Regulations 18VAC15-30-52. Qualifications for Licensure - Individuals

    J. Conviction or guilt. The applicant shall disclose the following information: 1. A conviction in any jurisdiction of any felony. 2. A conviction in any jurisdiction of any misdemeanor.
18VAC15-30-810. Grounds for Denial of Application, Denial of Renewal, or Discipline A. The board shall have the authority to fine any licensee or accredited lead training provider, training manager or principal instructor, and to deny renewal, to suspend, to revoke or to deny application for any license or approval as an accredited lead training program, accredited lead training provider, training manager or principal instructor provided for under Chapter 5 of Title 54.1 of the Code of Virginia for:
    6. Subject to the provisions of § 54.1-204 of the Code of Virginia, having been convicted or found guilty, regardless of adjudication in any jurisdiction of the United States, of any felony or of any misdemeanor involving lying, cheating, or stealing, or of any violation while engaged in environmental remediation activity that resulted in the significant harm or the imminent and substantial threat of significant harm to human health or the environment, there being no appeal pending therefrom or the time for appeal having elapsed. Any plea of nolo contendere shall be considered a conviction for the purposes of this chapter. A certified copy of the final order, decree or case decision by a court or regulatory agency with lawful authority to issue such order, decree or case decision shall be admissible as prima facie evidence of such conviction or discipline.

II. Issue

Applicants for licensure who meet all other requirements but have had any misdemeanor conviction related to lying, cheating, or stealing at any time in the past must go through an informal fact-finding conference pursuant to the Administrative Process Act (Chapter 40 of Title 2.2 of the Code of Virginia) in order to have their applications considered for licensure, thus delaying the approval of their applications.

This would include, but not be limited to, an applicant who had an applicable misdemeanor violation 10, 15, or 20 years ago, and no other convictions since that time.

III. Policy

The Board authorizes staff to approve an application wherein the applicant meets all other requirements for licensure but has one or more misdemeanor convictions all of which are more than five years old and not related to environmental remediation activities. Such applicant shall not be subject to the provisions of § 54.1-204 of the Code of Virginia and will be processed administratively by staff.

Asbestos, Lead, and Home Inspector Licensing Guidelines (5707_Identity Requirements for Asbestos and Lead Licens.pdf)

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Virginia Board for Asbestos, Lead, and Home Inspectors Guidance Document: Identification Requirements for Applications for Asbestos and Lead Licensure and Home Inspector Certification

Adopted February 5, 2015

I. Applicable Law

§ 54.1-116. Applicants to include social security numbers, or other identifying number; exemption.

A. Every applicant for a license, certificate, registration or other authorization to engage in a business, trade, profession or occupation issued by the Commonwealth pursuant to this title, and every applicant for renewal thereof, shall provide on the application either his social security number or control number issued by the Department of Motor Vehicles pursuant to § 46.2-342.

An initial application or renewal application which does not include either identifying number shall not be considered or acted upon by the issuing entity, and no refund of any fees paid with the application shall be granted.

II. Background

As part of the application process, Board staff conducts a data search in public and proprietary records software to verify that the applicant’s name matches the Social Security Number provided on the application.

This process is necessary in order to reduce the use of fraudulent Social Security Numbers in order to obtain licensure.

The public and proprietary records software identifies anyone that utilizes a specific Social Security Number in any type of transaction (i.e., real estate transaction).

While this system is not infallible, since multiple names have been found to be associated with the same Social Security Number, it has been the most reliable system in which Board staff has access.

If Board staff could not verify the validity of the Social Security Number via the public and proprietary records software data search, it would request the applicant to provide verification from the Social Security Administration (SSA) of the applicant’s Social Security Number.

On August 1, 2014, the SSA stopped providing this service, leaving Board staff with no other source of verification in the event of a Social Security Number discrepancy.

DPOR staff has explored other possibilities directly with the SSA; however, to date staff has not been successful in securing an alternative verification system with the SSA.

In December, DPOR was able to obtain access to the Department of Motor Vehicles’ (DMV) Portal as an External User.

However, this form of verification only works for those who have a Virginia Driver’s License.

Most of the fraudulent Social Security Numbers encountered come from out-of-state applicants.

The public and proprietary records software is still utilized for out-of-state applicants.

III. Policy

The Board authorizes staff to request from the applicant a photocopy (front and back) of the Social Security card and a photocopy of a government-issued photo identification issued to the applicant in instances where the name cannot be matched with the Social Security Number or the Virginia Department of Motor Vehicle Control Number as supplied on the application utilizing either public and proprietary records software or the DMV Portal.

Upon receipt of the requested identification, the name on the Social Security card and the government-issued photo identification must match the name on the application in order to be accepted.

Should there be any question regarding the validity of either the Social Security card or the government-issued photo identification submitted by the applicant, or if the applicant’s name on these documents does not match the name on the application, the applicant may request an informal fact-finding conference for the Board to further consider the application.

Topographic Survey Certification Guidelines (4426_Requirements for the Use of Topographic Surveys Or.pdf)

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[ArialMT size=21.96]Requirements for the Use of Topographic Surveys Or.pdf[/ArialMT]

Guidance Document To: Regulants & Other Members of the Public

From: Virginia Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers, and Landscape Architects (APELSCIDLA Board)

Date: June 30, 2011 (Revised September 15, 2015)

Re: Requirements for the Use of Topographic Surveys, Orthographic Maps or other Geospatial Data in Virginia

Purpose

The purpose of this document is to clarify 18VAC10-20-382.B.11 of the Board’s regulations, performance standards for conducting topographic surveys, and the use of these maps and other geospatial data.

Statement Requirement for Surveys

Currently, Board regulations require that a certification statement be included with all topographic surveys:

    18VAC10-20-382.B.11 “A statement, in the following form, shall be shown on or contained in plats, maps, or digital geospatial data including metadata: This ________________ (provide description of the project) was completed under the direct and responsible charge of, _______________________________ (Name of Surveyor or Surveyor Photogrammetrist) from an actual  Ground or  Airborne (check the one that is applicable) survey made under my supervision; that the imagery and/or original data was obtained on ______________ (Date); and that this plat, map, or digital geospatial data including metadata meets minimum accuracy standards unless otherwise noted.”

The statement indicates that the “Name of Surveyor or Surveyor Photogrammetrist” is required.

The individuals authorized to perform topographic surveys are land surveyors and surveyor photogrammetrists licensed pursuant to 54.1-400 (et seq.) of the Code of Virginia.

However, licensed architects and professional engineers are also authorized by Virginia statute to perform topographic surveys provided the survey is incidental to the architectural or engineering project, respectively:

    § 54.1-401. Exemptions. “The following shall be exempted from the provisions [surveyor license] of this chapter: 1. Practice of professional engineering and land surveying by a licensed architect when such practice is incidental to what may be properly considered an architectural undertaking. 2. Practice of architecture and land surveying by a licensed professional engineer when such practice is incidental to an engineering project.”

It is the intent of the Board’s regulations that the statement required by 18VAC10-20-382.B.11 of the Board’s regulations be signed by whichever professional completed the survey — surveyor, surveyor photogrammetrist, architect, or professional engineer.

Survey Performance Standard

Board regulations also require that any licensed professional, authorized to perform a survey, must perform the survey to the standards contained in 18VAC10-20-382 of the Board’s regulations:

    18VAC10-20-730.C “The professional shall adhere to the minimum standards and requirements pertaining to the practice of his own profession, as well as other professions if incidental work is performed.”

When a licensed surveyor or surveyor photogrammetrist performs a topographic survey, or if an architect or professional engineer performs a topographic survey incidental to an architectural or engineering project, respectively, he must seal, sign, and date the survey per Board regulations:

    18VAC10-20-382.A “The minimum standards and procedures set forth in this section are to be used for topographic surveys performed in the Commonwealth of Virginia pursuant to Chapter 4 (§ 54.1-400 et seq.) of Title 54.1 of the Code of Virginia. The application of the professional's seal, signature and date as required by these regulations shall be evidence that the topographic survey is correct to the best of the professional's knowledge and belief, and complies with the minimum standards and procedures.”

Board regulations also require a seal, signature, and date even in situations where a license is not required:

    18VAC10-20-760.B.4 “The seal of each professional responsible for each profession shall be used and shall be on each document that was prepared under the professional's direction and for which that professional is responsible. If one of the exemptions found in § 54.1-402 of the Code of Virginia is applicable, a professional licensed or certified by this board shall nevertheless apply his seal to the exempt work.”

Use of Unregulated Topographic Surveys

The Code of Virginia requires that a topographic survey be performed by a professional who is duly licensed by the Board.

Topographic surveys used in the design, modification, construction of improvements to real property, or for flood plain determination must be sealed, signed, and dated by the licensed professional who performed the survey or directly supervised the person who performed the survey.

A topographic survey that is not sealed, signed, and dated by a professional must only be used for general information pursuant to Virginia statute:

    § 54.1-402.C “Further exemptions from license requirements for architects, professional engineers, and land surveyors. (third paragraph) ‘Any person not licensed pursuant to subsection B of § 54.1-404 or 54.1-406 preparing documentation pursuant to subsection C of § 54.1-402 shall note the following on such documentation: "Any determination of topography or contours, or any depiction of physical improvements, property lines or boundaries is for general information only and shall not be used for the design, modification, or construction of improvements to real property or for flood plain determination."’”

Use of Unregulated Geospatial Data

In 2012, a statewide orthographic database for general use by the public was created.

Since that time, it has come to the attention of the APELSCIDLA Board that these maps may have been used, or may currently be being used, for professional design services, including, but not necessarily limited to, design of improvements to real property, flood plain determination for the determination of flood zone limits, downstream flood inundation zones below regulated dams, and the design of public roads.

That noted, pursuant to §54.1-402.C, all regulants are advised that these maps do not approach the level of accuracy for use in providing design services; therefore, design professionals are cautioned that the use of this public data may be deemed a violation, as this data does not meet the minimum standards of accuracy required for use by design professionals and may be injurious to the health, safety, and welfare of the public.

Summary

The excerpts from Virginia statutes and Board regulations are provided above for your convenience to help you locate the text from the administrative and positive law that establishes the Board’s authority.

To conclude the information above, the following summaries of this document are provided:

    1. Although the Board’s regulations indicate that the survey statement requires the “Name of Surveyor or Surveyor Photogrammetrist”, the architect or engineer who performed the survey, or directly supervised the individual who performed the survey, must place his name on the statement required by the regulations. 2. Surveys must be performed to the standards established in the Board’s regulations whether the survey is performed by a licensed surveyor, surveyor photogrammetrist, architect, or professional engineer as indicated in this document. All surveys, regardless of whether exempt from statutory licensure requirements, must be sealed, signed, and dated by the professional who performed the survey or directly supervised the individual who performed the survey. 3. Any professional licensed by the Board, who utilizes a topographic survey to perform professional work, must ensure that the survey is sealed, signed, and dated properly as indicated above. 4. USGS quad sheets and GIS data, unregulated orthographic surveys, or other unregulated topographic surveys prepared pursuant to §54.1-402.C of the Code of Virginia, may be used for general information and need not be signed and sealed. The use of unsigned information must include a statement clearly depicting the use of those documents and their origin.

School Location Licensing Guidelines (6057_School Locations.pdf)

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Board for Barbers and Cosmetology November 14, 2016 Guidance Document

Guidance Document : Barber, Cosmetology, Esthetics School Locations

This document provides guidance regarding the interpretation of location requirements for schools in the fields of barbering, cosmetology, and esthetics.

Interpretation of Location

Interpretation of what the requirement in 18 VAC 41-20-200.1 and 18 VAC 41-70-180.1 that schools hold a license for each and every location means:

    On November 14, 2016, the Board issued the following guidance:
    For the purposes of schools with multiple suites or classrooms, a single location is one that is enclosed under one roof and all classrooms/suites are within 500 feet of the main office. Any suites or classrooms that are located in a different building or are further than 500 feet from the main office are considered a separate location, and require the school to hold an additional license.

Guidance on Appraiser Compensation Standards (5968_Customary Reasonable Compensation for Fee Apprais.pdf)

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[Calibri-Bold 24]Guidance Document: Customary and Reasonable Compensation for Fee Appraisers

[Arial-BoldMT 15.96]Introduction and Purpose

The Virginia Real Estate Appraiser Board is issuing this guidance document to interpret and implement the requirements of §§ 54.1-2021.1.B.2.k and 54.1-2022.1 of the Code of Virginia, and 18 VAC 130-30-160.15 of the Board’s Appraisal Management Company Regulations.

This document provides information or guidance of general applicability to the public: Licensed Appraisal Management Companies (AMCs) must provide customary and reasonable compensation to fee appraisers.

AMCs are presumed to comply with this requirement by compensating fee appraisers in an amount that is reasonably related to recent rates paid for comparable appraisal services performed in the geographic market of the property being appraised.

[Arial-BoldMT 15.96]Legal and Regulatory Framework

In determining this amount, AMCs must review the following factors and make any adjustments to recent rates paid in the relevant geographic market to ensure the compensation is reasonable:

    [Calibri 14]the type of property; [Calibri 14]the scope of work; [Calibri 14]the time in which appraisal services are required to be performed; [Calibri 14]fee appraiser qualifications; [Calibri 14]fee appraiser experience and professional record; and [Calibri 14]fee appraiser work quality.

AMCs must not engage in any anticompetitive acts in violation of state or federal law that affect the compensation paid to fee appraisers.

Alternatively, AMCs are presumed to comply with this requirement by determining the amount of compensation paid to fee appraisers based on information about rates that:

    [Calibri 14]is based on objective third-party information, including fee schedules, studies, and surveys prepared by independent third parties, such as government agencies, academic institutions, and private research firms; [Calibri 14]is based on recent rates paid to a representative sample of providers of appraisal services in the geographic market of the property being appraised or the fee schedules of those providers; and [Calibri 14]in the case of information based on fee schedules, studies, and surveys, such fee schedules, studies or surveys, or the information derived therefrom, excludes compensation paid to fee appraisers for appraisals ordered by AMCs.

[Arial-BoldMT 15.96]Adopted Fee Schedule

The Board hereby adopts the United States Department of Veterans Affairs’ Roanoke Regional Loan Center Appraisal and Inspection Fees Schedule, as published and updated from time-to-time, as a government agency fee schedule which AMCs may use as a presumption of compliance with the requirement to provide customary and reasonable compensation to Virginia fee appraisers (see attached).

[Arial-BoldMT 15.96]Additional Guidance

The customary and reasonable fee for a complex assignment appraisal may reflect the increased time, difficulty, and scope of work required for such an appraisal and include an amount over and above the customary and reasonable fee for non-complex assignments.

[Arial-BoldMT 15.96]Attachment: Roanoke Regional Loan Center Effective August 1, 2014

[Calibri 14]Timeliness Requirements:

    [Calibri 14]Origination Cases: 10 or fewer business days from the date the appraiser receives the assignment. [Calibri 14]Liquidation Cases: 5 or fewer business days unless the property is vacant. If vacant, the appraiser must wait for interior access.

[Calibri 14]Appraisal and Inspection Fees:

    [Calibri 14]Location Type [Calibri 14]Origination [Calibri 14]Liquidation [Calibri 14]District of Columbia, Maryland, Virginia, West Virginia [Calibri 14]SFR/Condo/MH 2-4 Family [Calibri 14]$450 [Calibri 14]$600 [Calibri 14]$500 [Calibri 14]$650 [Calibri 14]Kentucky [Calibri 14]SFR/Condo/MH 2-4 Family [Calibri 14]$425 [Calibri 14]$575 [Calibri 14]$475 [Calibri 14]$625

*Re-inspection Fees (Existing and New Construction, all locations): $100

**Complex assignments still require the appraiser to negotiate a mutually acceptable fee with the lender and forward documentation of acceptance to VA for approval/concurrence prior to completing the assignment.

Fees outside of current accepted market rates/practice are subject to denial.

On-Site PCM Air Sample Analysis Requirements (5747_Requirements for Individuals who Analyze PCM Air S.pdf)

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Guidance Document: Project Monitor Requirements for On-Site Analysis

Adopted May 14, 2015

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Virginia Board for Asbestos, Lead, and Home Inspectors

Guidance Document: Clarification of Requirements for Individuals who Analyze PCM Air Samples Onsite

Adopted May 14, 2015

I. Background

Regulation 18 VAC 15-20-33 E.2.b (2) describes the entry requirements for the licensure of an asbestos analytical laboratory to perform onsite PCM analysis, and the qualifications of the onsite analyst who is analyzing the PCM air samples.

Regulation 18 VAC 15-20-456 outlines the responsibilities of an Asbestos Project Monitor.

Subsection D describes the accreditations the Asbestos Project Monitor must have to analyze PCM air samples on site, and indicates that they shall be employed by a licensed analytical laboratory.

II. Issue

Regulation 18 VAC 15-20-456.D requires project monitors who analyze PCM air samples onsite to “be listed or have applied for listing in the AAR and rated ‘acceptable’ or is accredited by AIHA or has been rated ‘proficient’ in the PAT Program’s most recent round of asbestos evaluations” in addition to being employed by a licensed analytical laboratory.

Further, 18 VAC 15-33.E.2.b(2) requires on-site analysts to have the same accreditation/designation as well as the NIOSH 582 training program or equivalent.

Other than the AAR listing, the other options for accreditation/designation apply to analytical laboratories and not individuals.

The Board is requested to identify how a project monitor or on-site analyst can meet the accreditations/designations applicable to analytical laboratories.

III. Clarification

The Board clarified that a project monitor or on-site analyst can satisfy the requirement for AIHA accreditation or PAT Program proficiency through completion of the NIOSH 582 or equivalent, and the following:

    For PAT Program proficiency, the project monitor or on-site analyst is employed by a licensed analytical laboratory that is rated as “proficient” in the PAT Program and the analytical laboratory maintains, and provides upon request, the training and quality control documentation such as is necessary to demonstrate competency in performing onsite analysis. For AIHA (AIHA-LAP, LLC) accreditation, the project monitor is employed by a licensed analytical laboratory that is AIHA accredited and the analytical laboratory maintains, and provides upon request, the training and quality control documentation such as is necessary to demonstrate competency in performing onsite analysis.

Asbestos Worker License Renewal Guidelines (6374_Renewing Asbestos Workers License with Asbestos Su.pdf)

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Renewing Asbestos Workers License with Asbestos Supervisor Refresher Training

I. Issue

The Board’s Asbestos Licensing Regulations allow an applicant to qualify for licensure as an asbestos worker using accredited asbestos supervisor training (initial and all subsequent refreshers). However, an asbestos worker license cannot be renewed with an accredited asbestos supervisor training course — the course must be an accredited asbestos worker course.

II. Relevant Regulations

Section 18VAC15-20-32.E.1 of the Asbestos Licensing Regulations states:

    E. Specific entry requirements.
    1. Worker. Each individual applying for an initial asbestos worker license shall provide proof of successful completion of (i) an EPA/AHERA or board-approved initial accredited asbestos worker training program and all subsequent EPA/AHERA or board-approved accredited asbestos worker refresher training programs or (ii) an EPA/AHERA or board-approved initial accredited supervisor training program and all subsequent EPA/AHERA or board-approved accredited asbestos supervisor refresher training programs. The training certificate must indicate that the training was taken within 12 months preceding the date the department receives the application.

In addition, 18VAC15-20-70.C states:

    C. Prior to the expiration date shown on the individual's current license, the individual desiring to renew that license shall provide evidence of meeting the annual refresher training requirement for license renewal and the appropriate fee specified in 18VAC15-20-53. The board will accept any asbestos training programs that are approved by EPA/AHERA or the board. A copy of the training certificate documenting the successful completion of the refresher training for the license discipline being renewed and meeting the requirements outlined in this chapter shall accompany the renewal notice and fee.

III. Board Guidance

The Board will accept EPA/AHERA or Board-approved asbestos supervisor training programs for renewal of an asbestos worker license provided all other requirements of the Board are met.

Guidelines for Regulating Professions and Occupations (6036_Board for Professional Occupational Regulation Gu.pdf)

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BOARD FOR PROFESSIONAL & OCCUPATIONAL REGULATION GUIDELINES

TABLE OF CONTENTS

Introduction ............................................................................................... 1

Standards for Regulation ................................................................................ 1

Criteria .................................................................................................... 2

Application of Criteria ................................................................................. 3

Procedures ................................................................................................. 4

Who may request a study?..................................................................... 4

How is a study conducted? .................................................................... 5

What happens to the results? ................................................................. 6

APPENDIX A: Statutory Authority .................................................................. 7

APPENDIX B: Supplemental Questions to Address Criteria .................................. 11

1

INTRODUCTION

The Board for Professional and Occupational Regulation (the Board) established these guidelines for reviewing the proposed regulation of professions and occupations in order to inform interested parties of the Board’s statutory authority and its approach toward conducting studies and evaluations.

The Board initially developed study guidelines as the result of a recognized need to document best practices and procedures used in prior studies.

BPOR originally incorporated portions of the Policies and Procedures for the Evaluation of the Need to Regulate Health Occupations and Professions (1998), issued by the Virginia Board for Health Professions, into those guidelines.

The Board updated its guidelines for the Department of Professional and Occupational Regulation (DPOR) in September 2016, to reflect changes made when the General Assembly enacted Chapter 467 during the 2016 Session.

H2

STANDARDS FOR REGULATION

Section 54.1-310 of the Code of Virginia (Code) provides the statutory authority for the Board to evaluate and make recommendations to the Governor, General Assembly, and DPOR Director on matters of professional and occupational regulation, as well as propose administrative systems to accomplish the necessary degree of regulation.

The legislature, however, is the sole entity empowered to make the final determination over whether a profession or occupation warrants regulation, pursuant to subsection A of § 54.1-311.

Only upon approval from the General Assembly can a profession be regulated, with enabling legislation specifying the degree of regulation and the overall regulatory framework to administer the program (e.g., board, advisory committee, registry).

The Commonwealth’s philosophy on the regulation of professions and occupations is that: The occupational property rights of an individual may be abridged only to the extent necessary to protect the public.

Section 54.1-100 clearly enumerates the overarching principle to guide the Board’s approach to all reviews of professional and occupational regulation: The right of every person to engage in any lawful profession, trade, or occupation of his choice is clearly protected by both the Constitution of the United States and the Constitution of the Commonwealth of Virginia.

The Commonwealth cannot abridge such rights except as a reasonable exercise of its police powers when (i) it is clearly found that such abridgement is necessary for the protection or preservation of the health, safety, and welfare of the public and (ii) any such abridgement is no greater than necessary to protect or preserve the public health, safety, and welfare.

Before the Commonwealth can interfere with an individual’s right to engage freely in their chosen field, the Code states that all four of the following pre-conditions must be satisfied in order to justify the exercise of the state’s police powers:

    The unregulated practice of a profession or occupation can harm or endanger the health, safety or welfare of the public, and the potential for harm is recognizable and not remote or dependent upon tenuous argument; The practice of the profession or occupation has inherent qualities peculiar to it that distinguish it from ordinary work or labor; The practice of the profession or occupation requires specialized skill or training and the public needs, and will benefit by, assurances of initial and continuing professional and occupational ability; The public is not effectively protected by other means.

The following Criteria and Procedures used to guide the Board in its studies are derived from the clear guidance codified by the General Assembly, provided in their entirety in Appendix A (Statutory Authority).

H2

CRITERIA

Based on the parameters enumerated in § 54.1-311, and informed by the Commonwealth’s philosophical predisposition toward public protection, the Board adopts the following criteria to guide its evaluations.

Appendix B provides additional factors to consider for each standard, as well as sample questions to assist with data collection.

    Risk for Harm to the Consumer-- The unregulated practice of the profession or occupation will harm or endanger the public’s health, safety or welfare. The harm is recognizable and not remote or dependent on tenuous argument. The harm results from: practices inherent in the occupation, characteristics of the clients served the setting or supervisory arrangements for the delivery of services, or any combination of these factors.
Specialized Skills and Training -- The practice of the profession or occupation requires specialized education and training, and the public needs assurance of competence. Autonomous Practice -- The functions and responsibilities of the practitioner require independent judgment, and the members of the occupational group practice autonomously. Scope of Practice -- The scope of practice is distinguishable from other licensed, certified, and registered professions and occupations. Economic Impact -- The economic costs to the public of regulating the occupational group are justified. Such costs may result from restriction of the supply of practitioners, as well as expenses associated with administration of regulatory boards or agencies. Alternatives to Regulation -- No alternatives to state regulation of the profession or occupation exist that adequately protect the public. Examples include inspections, injunctions, disclosure requirements, and strengthening consumer protection laws and regulations. Least Restrictive Regulation -- If it is determined that state regulation of the occupation or profession is necessary, only the least restrictive level of occupational regulation consistent with public protection will be recommended to the Governor, the General Assembly, and DPOR Director.

H2

Application of criteria

In conducting studies, the Board will evaluate requests for regulating a professional or occupational group by assessing the criteria against the potential degrees of regulation, from least restrictive (registration) to most restrictive (licensure).

The following outline delineates the characteristics of registration, certification, and licensure, and criteria applicable to each category.

    Registration. Registration requires only that an individual or entity file his name, location, and possibly background information with the Commonwealth. No entry standard is typically established for a registration program. RISK POTENTIAL: Low, though consumers need to know that redress is possible. SKILL & TRAINING: Variable; can be differentiated from ordinary work or labor. AUTONOMY: Variable. SCOPE OF PRACTICE: N/A APPLICATION OF CRITERIA: Criteria 4, 5 and 6 must be met.
Certification. Certification by the state is a form of voluntary regulation, also known as "title protection." No scope of practice is reserved to a particular group; rather, only those individuals who meet certification standards (generally defined in terms of education and minimum competencies that can be measured) may use the protected title.
    RISK POTENTIAL: Moderate; attributable to the nature of the practice, consumer vulnerability, or practice setting and level of supervision. SKILL & TRAINING: Specialized; can be differentiated from ordinary work. Individual must complete specific education, experience, or examination requirements. AUTONOMY: Variable. Some independent decision-making; majority of practice actions directed or supervised by others. SCOPE OF PRACTICE: Definable in legally enforceable terms. APPLICATION OF CRITERIA: Criteria 1 through 6 must be met.
Licensure. Licensure is mandatory and the most restrictive form of professional regulation. State licensure typically confers a monopoly upon a specific profession or occupation within a well-defined scope of practice. It generally involves the statutory delineation of practice reserved to a select group based on unique, identifiable, minimal competencies deemed necessary to protect the public.
    RISK POTENTIAL: High; attributable to the nature of the profession or occupation. SKILL & TRAINING: Highly specialized education required. AUTONOMY: High; practices independently with little or no direct supervision. SCOPE OF PRACTICE: Definable in legally enforceable terms. APPLICATION OF CRITERIA: Criteria 1 through 6 must be met.
Alternatives. In cases where the Board identifies a potential risk to an unregulated profession or occupation, but other criteria are insufficient to substantiate that licensure, certification, or registration are appropriate remedies, other recommendations may be warranted.

In accordance with Criteria 6 and 7, the Board must consider less restrictive means to protect the public’s health, safety, and welfare than interfering in the occupational property rights of individuals.

H2

PROCEDURES

During the 2016 Session, the General Assembly passed legislation prescribing a process for objective assessment of proposals to regulate currently unregulated professions or occupations (House Bill 499, sponsored by Delegate Yancey).

Who may request a study? Petitions for the Board to conduct a study must be submitted in accordance with the process outlined in § 54.1-310.1, summarized below:

    Request for evaluation must be received by the Board no later than December 1, and be filed with a statement of support by either: at least 10 members of the professional or occupational group for which regulation is being sought, or at least 10 individuals who are not affiliated with such professional or occupational group.
Request for evaluation shall include, at a minimum:
    A description of the professional or occupational group proposed for regulation; A list of associations, organizations, and other groups representing the practitioners of such group proposed for regulation, and an estimate of the number of practitioners in the Commonwealth from each group; A definition of the problems to be solved by the proposed regulation of the professional or occupational group and the reasons why such regulation is necessary; Reasons why registration, certification, licensure, or other type of regulation is being proposed and why that regulatory alternative was chosen; Benefit(s) to the public that would result from the proposed regulation of such professional or occupational group; Cost(s) associated with the proposed regulation, to practitioners of the group to be regulated as well as to the public; and A description of what type of criteria might disqualify an applicant from approval for certification, licensure, or

BOARD FOR PROFESSIONAL & OCCUPATIONAL REGULATION GUIDELINES

TABLE OF CONTENTS

1 INTRODUCTION

STANDARDS FOR REGULATION

renewal (e.g., education, experience, examination, other entry requirements) and how such anticipated disqualifications serve public safety or commercial or consumer protection interests.

Provided a request satisfies the statutory requirements of subsections A, B, and C of § 54.1-310.1, the Board shall complete its analysis and evaluation no later than November 1 of the year following the request submission, and issue a report on its findings to the appropriate legislative bodies.

The Board may decline to conduct a review only if it (1) issued a report on the requested professional or occupational group within the immediately preceding three years and (2) finds no information in the newly submitted request that would cause a change in the prior report’s recommendation.

How is a study conducted?

6 Pursuant to subsection D of § 54.1-310.1, upon receipt of a petition for regulation that satisfies all statutory requirements, the Board shall conduct its analysis based on the Criteria above, as derived from § 54.1-311.

The Board adopts a work plan specific to each study, detailing the background for the evaluation, its scope, and the specific methodology to be employed.

Generally, in addition to the Criteria, work plans include a comprehensive review of the relevant literature such as:

    Job analyses to identify the knowledge, skills, and abilities that define a profession and distinguish it from related professions; Laws and regulations of other jurisdictions; Insurance rates and the extent of coverage based upon their actuarial assessment of the risk posed by the insured group; Civil suits, assessments of the type of work and work settings involved in practice, and evaluations of similar professions’ claim histories, among other factors; and Data commonly used to develop credentialing examinations.

Job analysis and insurance rate data, in particular, are selected because (1) they are generally readily available; (2) most occupations and professions have professionally developed examinations based on job analyses, and (3) most professions have insurance.

Moreover, the sources can be considered relatively objective because they were designed for purposes other than to promote regulation of the profession or occupation.

Finally, job analyses and actuarial risk predictions each offer specific insight into the level of potential harm to consumers, as well as a more thorough understanding of what comprises the necessary entry-level competencies to practice the profession.

The work plan also provides opportunities for the Board to receive public comment.

In some instances, additional information is gathered through surveys of practitioners, regulatory boards in other states, or other parties knowledgeable about the issues germane to the profession or occupation.

After adoption of the work plan by the Board, staff prepares a draft report based on the research and data gathered from identified sources.

The Board then reviews, edits as necessary, and issues its findings on whether the public interest requires the requested professional or occupational group be regulated.

What happens to the results?

No later than November 1 of the year following the request submission, the study report (including findings and recommendations) is submitted to the requesting group, the DPOR Director, the Governor, the House Committee on General Laws, the Senate Committee on General Laws and Technology, and the Joint Commission on Administrative Rules.

Staff also posts the report on the DPOR website and disseminates copies to interested parties upon request.

APPENDIX A | Statutory Authority § 54.1-310. Powers and duties of Board

A. The Board shall have the following powers and duties:

    Provide a means of citizen access to the Department. Provide a means of publicizing the policies and programs of the Department in order to educate the public and elicit public support for Department activities. Monitor the policies and activities of the Department and have the right of access to departmental information. Advise the Governor and the Director on matters relating to the regulation of professions and occupations. Promulgate regulations in accordance with the Administrative Process Act (§ 2.2-4000 et seq.) necessary to carry out its responsibilities. Evaluate constantly each profession and occupation in the Commonwealth not otherwise regulated for consideration as to whether such profession or occupation should be regulated and, if so, the degree of regulation that should be imposed. Whenever it determines that the public interest requires that a profession or occupation which is not regulated by law should be regulated, the Board shall recommend to the General Assembly next convened a regulatory system accompanied by comprehensive regulations necessary to conduct the degree of regulation required.

B. Upon the regulation of a profession or occupation as set forth in subsection A, the Board shall have the power and duty to promulgate supplemental regulations necessary to effectuate the purposes and intent of this chapter and to establish regulatory boards to administer the system of regulation and the regulations recommended by the Board and approved by the General Assembly.

§ 54.1-310.1. Petitions for regulation; review by Board; report

A. Any professional or occupational group or organization, any person, or any other interested party that proposes the regulation of any unregulated professional or occupational group shall submit a request to the Board no later than December 1 of any year for analysis and evaluation during the following year.

B. The Board shall review the request only when filed with a statement of support for the proposed regulation signed by at least 10 members of the professional or occupational group for which regulation is being sought or at least 10 individuals who are not members of the professional or occupational group.

C. The request shall include, at a minimum, the following information:

    A description of the group proposed for regulation, including a list of associations, organizations, and other groups representing the practitioners in the Commonwealth, and an estimate of the number of practitioners in each group; A definition of the problems to be solved by regulation and the reasons why regulation is necessary; The reasons why registration, certification, licensure, or other type of regulation is being proposed and why that regulatory alternative was chosen; The benefit to the public that would result from the proposed regulation; The cost of the proposed regulation; and A description of any anticipated disqualifications on an applicant for certification, licensure, or renewal and how such disqualifications serve public safety or commercial or consumer protection interests.

D. Upon receipt of a request submitted in accordance with the requirements of subsection C, the Board shall conduct an analysis and evaluation of any proposed regulation based on the criteria enumerated in § 54.1-311.

E. The Board may decline to conduct a review only if it:

    Previously conducted an analysis and evaluation of the proposed regulation of the same professional or occupational group; Issued a report not more than three years prior to the submission of the current proposal to regulate the same professional or occupational group; and Finds that no new information has been submitted in the request that would cause the Board to alter or modify the recommendations made in its earlier report on the proposed regulation of the professional or occupational group.

F. The Board shall submit a report with its findings on whether the public interest requires the requested professional or occupational group be regulated to the House Committee on General Laws, the Senate Committee on General Laws and Technology, and the Joint Commission on Administrative Rules no later than November 1 of the year following the request submission.

§ 54.1-311. Degrees of regulation

A. Whenever the Board determines that a particular profession or occupation should be regulated, or that a different degree of regulation should be imposed on a regulated profession or occupation, it shall consider the following degrees of regulation in the order provided in subdivisions 1 through 5. The Board shall regulate only to the degree necessary to fulfill the need for regulation and only upon approval by the General Assembly.

    Private civil actions and criminal prosecutions. -- Whenever existing common law and statutory causes of civil action or criminal prohibitions are not sufficient to eradicate existing harm or prevent potential harm, the Board may first consider the recommendation of statutory change to provide more strict causes for civil action and criminal prosecution. Inspection and injunction. -- Whenever current inspection and injunction procedures are not sufficient to eradicate existing harm, the Board may promulgate regulations consistent with the intent of this chapter to provide more adequate inspection procedures and to specify procedures whereby the appropriate regulatory board may enjoin an activity which is detrimental to the public well-being. The Board may recommend to the appropriate agency of the Commonwealth that such procedures be strengthened or it may recommend statutory changes in order to grant to the appropriate state agency the power to provide sufficient inspection and injunction procedures. Registration. -- Whenever it is necessary to determine the impact of the operation of a profession or occupation on the public, the Board may implement a system of registration. Certification. -- When the public requires a substantial basis for relying on the professional services of a practitioner, the Board may implement a system of certification. Licensing. -- Whenever adequate regulation cannot be achieved by means other than licensing, the Board may establish licensing procedures for any particular profession or occupation.

B. In determining the proper degree of regulation, if any, the Board shall determine the following:

    Whether the practitioner, if unregulated, performs a service for individuals involving a hazard to the public health, safety or welfare. The opinion of a substantial portion of the people who do not practice the particular profession, trade or occupation on the need for regulation. The number of states which have regulatory provisions similar to those proposed. Whether there is sufficient demand for the service for which there is no regulated substitute and this service is required by a substantial portion of the population. Whether the profession or occupation requires high standards of public responsibility, character and performance of each individual engaged in the profession or occupation, as evidenced by established and published codes of ethics. Whether the profession or occupation requires such skill that the public generally is not qualified to select a competent practitioner without some assurance that he has met minimum qualifications. Whether the professional or occupational associations do not adequately protect the public from incompetent, unscrupulous or irresponsible members of the profession or occupation. Whether current laws which pertain to public health, safety and welfare generally are ineffective or inadequate. Whether the characteristics of the profession or occupation make it impractical or impossible to prohibit those practices of the profession or occupation which are detrimental to the public health, safety and welfare. Whether the practitioner performs a service for others which may have a detrimental effect on third parties relying on the expert knowledge of the practitioner.

APPENDIX B | Supplemental Questions to Address Criteria

Risk for Harm to the Consumer.
Provide a description of the typical functions performed and services.

BOARD FOR PROFESSIONAL & OCCUPATIONAL REGULATION GUIDELINES

TABLE OF CONTENTS

1 INTRODUCTION

STANDARDS FOR REGULATION

Provided by members of this occupational group.

2. Specialized Skills and Training

• Has the public actually been harmed by unregulated providers or by providers who are regulated in other states? If so, how is the evidence of harm documented (i.e., court case or disciplinary or other administrative action)? Was it physical, emotional, mental, social, or financial?

• If no evidence of actual harm is available, what aspects of the group’s practice constitute a potential for harm?

• To what can the harm be attributed? Elaborate as necessary.

    lack of skills
    lack of knowledge
    lack of ethics
    lack of supervision
    practices inherent in the occupation
    characteristics of the clients being served
    characteristics of the practice setting
    other (specify)

• Does a potential for fraud exist because of the inability of the public to make an informed choice in selecting a competent practitioner?

• Is the public seeking regulation or greater accountability of this group?

3. Autonomous Practice

• Which functions typically performed by this practitioner group are unsupervised (i.e., neither directly monitored nor routinely checked)?

    What proportion of the practitioner’s time is spent in unsupervised activity?
    Who is legally accountable/liable for acts performed with no supervision?

• Which functions are performed only under supervision?

    Is the supervision direct (i.e., the supervisor is on the premises and responsible) or general (i.e., supervisor is responsible but not necessarily on the premises)? Who provides the supervision? How frequently? Where? For what purpose?
    Who is legally accountable/liable for acts performed under supervision?
    Is the supervisor a member of a regulated profession (please elaborate)?
    What is contained in a typical supervisory or collaborative arrangement protocol?

• Does the practitioner of this occupation supervise others? Describe the nature of this supervision (as above).

• What is a typical work setting like, including supervisory arrangements and interaction of the practitioner with other regulated/unregulated occupations and professions?

• Does this occupational group treat or serve a specific consumer population?

• Are consumers referred to this occupational group for services? If so, by whom? Describe a typical referral mechanism.

• Are consumers referred from this occupational group for services? If so, to what practitioners are such referrals made? Describe a typical referral mechanism.

• How and on what basis are decisions to refer made?

4. Scope of Practice

• Which functions of this occupation are similar to those performed by other occupational groups?

    Which group(s)?
    Are the other groups regulated by the state?
    If so, why might the applicant group be considered different?

• Which functions of this occupation are distinct from other similar occupational groups?

    Which group(s)?
    Are the other groups regulated by the state?

• How will the regulation of this occupational group affect the scope of practice, marketability, and economic status of the other, similar groups (whether regulated or unregulated)?

5. Economic Impact

• What are the range and average incomes of members of this occupational group in the Commonwealth? In adjoining states? Nationally?

• What are the typical current fees for services provided by this group in the Commonwealth? In adjoining states? Nationally?

• Is there any evidence that cost for services provided by this occupational group will increase if the group becomes state regulated? In other states, have there been any effects on fees/salaries attributable to state regulation?

• Would state regulation of this occupation restrict other groups from providing services given by this group?

    Are any of the other groups able to provide similar care at lower costs?
    How is it that this lower cost is possible?

• Are there current shortages/oversupplies of practitioners in Virginia? In the region? Nationally?

6. Alternatives to Regulation

• What laws or regulations currently exist to govern:

    Facilities in which practitioners practice or are employed?
    Standards or practice?

• Does the occupational group participate in a nongovernmental credentialing program, either through a national certifying agency or professional association?

    How are the standards set and enforced in the program?
    What is the extent of participation of practitioners in the program?

• Does a Code of Ethics exist for this profession?

    What is it?
    Who established the Code?
    How is it enforced?
    Is adherence mandatory?

• Does any peer group evaluation mechanism exist in Virginia or elsewhere? Elaborate.

• How is a practitioner disciplined and for what causes? Violation of standards of care? Unprofessional conduct? Other causes?

• Do any other means exist within the occupational group to protect the consumer from negligence or incompetence (e.g., insurance, review boards that handle complaints)? How are challenges to a practitioner’s competency handled?

7. Least Restrictive Regulation

• Should the occupation or profession be regulated?

• If so, what is the most appropriate level of regulation?

Guidance on Unwritten Home Inspections (7090_Inspections without a Written Evaluation Report Co.pdf)

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Guidance Document Board for Asbestos, Lead, and Home Inspectors

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Board for Asbestos, Lead, and Home Inspectors Guidance Document: Inspections Without a Written Evaluation (Report)

Conducted by a Home Inspector

Adopted August 26, 2021

Effective Date: October 28, 2021

I. Background

Background

    Board staff has received inquiries regarding whether inspections of residences conducted by a home inspector which do not include a written report are 1) considered home inspections, and 2) allowed under the law. In formally known as “walk-and-talk inspections,” these are a specialized service offered by some home inspectors wherein the home inspector and client walk through the home and the home inspector verbally reports on the observable components of the residence. The client is expected to make notes and/or take pictures during the walk-through and the home inspector does not provide a written report. Based on anecdotal information from those in the real estate industry, these types of inspections have become more commonplace as a result of the current competitive real estate market.

II. Issue

Section 54.1-500 of the Code of Virginia defines a home inspection as:

“…any inspection of a residential building for compensation conducted by a licensed home inspector. A home inspection shall include a written evaluation of the readily accessible components of a residential building, including heating, cooling, plumbing, and electrical systems; structural components; foundation; roof; masonry structure; exterior and interior components; and other related residential housing components.

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

Page 2 of 2

A home inspection may be limited in scope as provided in a home inspection contract, provided that such contract is not inconsistent with the provisions of this chapter or the regulations of the Board. For purposes of this chapter, residential building energy analysis alone, as defined in § 54.1-1144, shall not be considered a home inspection.

The definition of “home inspection” contains several elements that are necessary for an inspection of a residential building to fall within the meaning of home inspection:

    1) the service is provided for compensation; 2) it is conducted by a home inspector; 3) there is a written evaluation of readily accessible components.
While a home inspection contract can limit the scope of a home inspection, these three conditions, at a minimum, must be satisfied to be considered a home inspection under the Board’s laws and regulations.

The “walk-and-talk” inspections described herein do not include a written evaluation.

III. Board Guidance

Guidance

The Board provides the following guidance regarding home inspectors conducting inspections of residential buildings that do not include a written evaluation (report):
    Based on the definition of “home inspection” in § 54.1-500, a home inspection must include, among other things, a written evaluation of readily accessible components. Because a “walk-and-talk” inspection does not include a written evaluation, it is not considered a home inspection. It would be contrary to state law for a home inspector to represent a “walk-and-talk” inspection as a home inspection. While the Board’s authority over an individual licensed as a home inspector is limited to such individual’s performance of home inspections, the specialized service described herein should not be called, described, or referred to as a “home inspection” as it does not comply with the definition of a home inspection in § 54.1-500 of the Code of Virginia. A home inspector who represents a “walk-and-talk” inspection as a home inspection may be subject to disciplinary action by the Board.

Approved Technical Instruction for Optician Apprenticeships (6652_Opticians Approved Related Technical Instruction.pdf)

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Guidance Document: 18 VAC 80-30-20 - Approved Related Technical Instruction

Board for Hearing Aid Specialists and Opticians

Revised Effective: September 13, 2023

Section 1: Introduction

Board Regulation 18 VAC 80-30-20.5.b establishes the training option of completion of a registered apprenticeship including all required related technical instruction.

Section 2: Approved Related Technical Instruction Curriculums

The following related technical instruction curriculums are approved by the Board:

    Ophthalmic Career Progression Program
    National Academy of Opticianry
    https://www.nao.org/cpp/ Opticians Apprenticeship Career Studies
    Reynolds Community College
    http://www.reynolds.edu/_onlinecatalog/current/academic-programs/degreescareer-studies/opticians_apprenticecsc_160-04.aspx Dispensing Optician
    Norfolk Technical Center
    https://www.npsk12.com/Page/10298 Optician Development Program
    Optical Training Institute
    https://opticaltraining.com/optician-development-program/

Cosmetology Curriculum and Training Guidelines (7761_Implementation of 1000-hour Cosmetology Curriculum.pdf)

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Board for Barbers and Cosmetology GUIDANCE DOCUMENT

Effective: September 1, 2024

Implementation of 1,000-hour cosmetology curriculum

I. Background

On December 7, 2023, the Board for Barbers and Cosmetology (“Board”) approved a final regulation reducing the minimum required cosmetology training hours from 1,500 hours to 1,000 hours.

The Board also approved revised standards for curriculum and performances for the cosmetology program.

The revised cosmetology curriculum ensures that training is no more burdensome than necessary while preparing students to be minimally competent practitioners.

The regulatory change will become effective September 1, 2024.

The Board adopted a guidance document for cosmetology schools to follow for student training and meeting the new requirements.

Board-approved cosmetology schools may continue to enroll new students in the 1,500-hour program until August 31, 2024.

Schools are permitted to continue training students in the 1,500-hour program until August 31, 2026, or until the program is completed, whichever date is earlier.

Schools may begin teaching their new board-approved 1,000-hour program no earlier than September 1, 2024.

II. Applicable Regulations

Schools are mandated by 18 VAC 41-20-200 to submit their curricula for approval by the Board.

18 VAC 41-20-210.D amended the cosmetology curriculum in the regulations.

The outline included the required courses that align with the cosmetology scope of practice outlined in the Code of Virginia definitions.

18 VAC 41-20-220.E regulatory change updated the mandatory minimum performances students must perform in the cosmetology program.

18 VAC 41-20-20.B.1 is relevant because any student currently in a 1,500-hour program (or who will be within the timeframe established by the guidance) is considered to have met the training requirements to qualify for the licensing examination.

The guidance document outlines the timeline for schools to discontinue the 1,500-hour cosmetology training and transition to offering the minimum 1,000-hour curriculum.

III. Consideration of Board Policy

During the Board meeting on July 8, 2024, the Board for Barbers and Cosmetology approved the below guidance document for cosmetology students completing the 1,500-hour program and cosmetology school requirements.

The Board aims to establish protocols for students already enrolled in the 1,500-hour program and outline school responsibilities in meeting the minimum 1,000-hour cosmetology program requirements.

IV. Guidance Document

Implementation of 1,000-hour cosmetology curriculum

Cosmetology schools currently approved by the Board must meet the new minimum standards for curriculum in 18 VAC 41-20-210.D and performances in 18 VAC 41-20-220.E.

All schools must submit updated school packets, including instructional hours, course syllabus, detailed course outline, and breakdown of hours and performances to the Board by September 1, 2024.

Schools may choose to continue to teach a 1,500-hour curriculum, but must still submit a revised curriculum by September 1, 2024.

Cosmetology schools currently approved by the Board may continue to enroll new students in the 1,500-hour program approved by the Board until August 31, 2024.

Students taking the minimum 1,500-hour program and students enrolled prior to the school’s new minimum 1,000-hour curriculum must complete the program no later than August 31, 2026.

SCHEV Certified schools may receive preliminary approval of the new 1,000-hour curriculum upon submission of the revised syllabus and detailed course outline showing conformance to the Board's regulatory requirements.

Schools may not teach the minimum 1,000-hour curriculum until September 1, 2024.

Schools may not teach the minimum 1,000-hour curriculum until approved by the Board.

Schools failing to meet any of the required deadlines will be out of compliance and could face disciplinary action.

Specialty for Construction Inspections by Home Inspectors (6248_NRS Specialty for Inspections Conducted by a Home .pdf)

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6248_NRS Specialty for Inspections Conducted by a Home

Sections:

I. Background

Board staff has received a number of inquiries regarding the necessity for an NRS specialty for inspections conducted by a home inspector on homes during the course of construction (pre-drywall inspections, slab inspections, frame inspections, etc.).

II. Relevant Statutes

Section 54.1-500 of the Code of Virginia defines “home inspection” as:

    1. “Any inspection of a residential building for compensation conducted by a licensed home inspector. 2. A home inspection shall include a written evaluation of the readily accessible components of a residential building, including heating, cooling, plumbing, and electrical systems; structural components; foundation; roof; masonry structure; exterior and interior components; and other related residential housing components. 3. A home inspection may be limited in scope as provided in a home inspection contract, provided that such contract is not inconsistent with the provisions of this chapter or the regulations of the Board. 4. For purposes of this chapter, residential building energy analysis alone, as defined in § 54.1-1144, shall not be considered a home inspection.

Further, § 54.1-500 provides that:

    a. “’residential building’ means for the purposes of home inspection, a structure consisting of one to four dwelling units used or occupied, or intended to be used or occupied, for residential purposes.”

Page 2 of 2

Finally, § 54.1-503.E of the Code of Virginia defines “new residential structure” as:

    a. “a residential structure for which the first conveyance of record title to a purchaser has not occurred, or of which a purchaser has not taken possession, whichever occurs later.”

III. Policy

The Board determined that a licensed home inspector is required to hold the NRS specialty to perform course of construction inspections.

Regulations for Commercial Condominiums (5048_Applicability of the Common Interest Community Omb.pdf)

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Common Interest Community Board Guidance Document: Regarding the Applicability of the Common Interest Community Ombudsman Regulations on Solely Commercial Condominiums

Adopted September 20, 2012

Revised September 3, 2020

Effective December 10, 2020

I. Issue

The Office of the Common Interest Community (CIC) Ombudsman has received numerous inquiries from Virginia attorneys as to whether the Common Interest Community Ombudsman Regulations apply to solely commercial condominiums.

II. Applicable Laws

§ 54.1-2345. Definitions

"Association" includes condominium, cooperative, or property owners' associations.

"Common interest community" means real estate subject to a declaration containing lots, at least some of which are residential or occupied for recreational purposes, and common areas to which a person, by virtue of the person's ownership of a lot subject to that declaration, is a member of the association and is obligated to pay assessments of common expenses, provided that for the purposes of this chapter only, a common interest community does not include any time-share project registered pursuant to the Virginia Real Estate Time-Share Act (§ 55.1-2200 et seq.) or any additional land that is a part of such registration.

    “Common interest community” does not include an arrangement described in § 54.1-2345.1.

§ 54.1-2354.2. Common Interest Community Management Information Fund

A. There is hereby created the Common Interest Community Management Information Fund, referred to in this section as "the Fund," to be used in the discretion of the Board to promote the improvement and more efficient operation of common interest communities through research and education.

The Fund shall be established on the books of the Comptroller.

The Fund shall consist of money paid into it pursuant to §§ 54.1-2349, 55.1-1835, 55.1-1980, and 55.1-2182, and such money shall be paid into the state treasury and credited to the Fund.

Interest earned on moneys in the Fund shall remain in the Fund and be credited to it.

Any moneys remaining in the Fund, including interest thereon, at the end of each fiscal year shall not revert to the general fund but, at the discretion of the Board, shall remain in the Fund or shall be transferred to the Common Interest Community Management Recovery Fund established pursuant to § 54.1-2354.5.

§ 54.1-2354.4. Association complaint procedures; final adverse decisions

A. The Board shall establish by regulation a requirement that each association shall establish reasonable procedures for the resolution of written complaints from the members of the association and other citizens.

Each association shall adhere to the written procedures established pursuant to this subsection when resolving association member and citizen complaints ...

B. A complainant may give notice to the Board of any final adverse decision in accordance with regulations promulgated by the Board.

The notice shall be filed within 30 days of the final adverse decision, shall be in writing on forms prescribed by the Board, shall include copies of all records pertinent to the decision, and shall be accompanied by a $25 filing fee.

The fee shall be collected by the Director and paid directly into the state treasury and credited to the Common Interest Community Management Information Fund pursuant to § 54.1-2354.2.

The Board may, for good cause shown, waive or refund the filing fee upon a finding that payment of the filing fee will cause undue financial hardship for the member.

The Director shall provide a copy of the written notice to the association that made the final adverse decision.

C. The Director or his designee may request additional information concerning any notice of final adverse decision from the association that made the final adverse decision.

The association shall provide such information to the Director within a reasonable time upon request.

If the Director upon review determines that the final adverse decision may be in conflict with laws or regulations governing common interest communities or interpretations thereof by the Board, the Director may, in his sole discretion, provide the complainant and the association with information concerning such laws or regulations governing common interest communities or interpretations thereof by the Board.

The determination of whether the final adverse decision may be in conflict with laws or regulations governing common interest communities or interpretations thereof by the Board shall be a matter within the sole discretion of the Director, whose decision is final and not subject to further review.

The determination of the Director shall not be binding upon the complainant or the association that made the final adverse decision.

§ 54.1-2354.5. Common Interest Community Management Recovery Fund

A. There is hereby created the Common Interest Community Management Recovery Fund, referred to in this section as "the Fund," to be used in the discretion of the Board to protect the interests of associations.

B. Each common interest community manager, at the time of initial application for licensure, and each association filing its first annual report after the effective date shall be assessed $25, which shall be specifically assigned to the Fund.

Initial payments may be incorporated in any application fee payment or annual filing fee and transferred to the Fund by the Director within 30 days.

§ 54.1-2351. General powers and duties of Board concerning associations

A. The Board may adopt, amend, and repeal rules and regulations and issue orders consistent with and in furtherance of the objectives of this article, but the Board may not intervene in the internal activities of an association except to the extent necessary to prevent or cure violations of this article or of the chapter pursuant to which the association is created.

The Board may prescribe forms and procedures for submitting information to the Board.

B. If it appears that any governing board has engaged, is engaging, or is about to engage in any act or practice in violation of this article, the Property Owners' Association Act (§ 55.1-1800 et seq.), the Virginia Condominium Act (§ 55.1-1900 et seq.), the Virginia Real Estate Cooperative Act (§ 55.1-2100 et seq.), or the Virginia Real Estate Time-Share Act (§ 55.1-2200 et seq.), or any of the Board's regulations or orders, the Board without prior administrative proceedings may bring an action in the appropriate court to enjoin that act or practice or for other appropriate relief.

The Board is not required to post a bond or prove that no adequate remedy at law exists.

C. The Board may intervene in any action involving a violation by a declarant or a developer of a time-share project of this article, the Property Owners' Association Act (§ 55.1-1800 et seq.), the Virginia Condominium Act (§ 55.1-1900 et seq.), the Virginia Real Estate Cooperative Act (§ 55.1-2100 et seq.), or the Virginia Real Estate Time-Share Act (§ 55.1-2200 et seq.), or any of the Board's regulations or orders.

D. The Board may accept grants-in-aid from any governmental source and may contract with agencies charged with similar functions in this or other jurisdictions in furtherance of the objectives of this article.

E. The Board may cooperate with agencies performing similar functions in this and other jurisdictions to develop uniform filing procedures and forms, uniform disclosure standards, and uniform administrative practices, and may develop information that may be useful in the discharge of the Board's duties.

F. In issuing any cease and desist order, the Board shall state the basis for the adverse determination and the underlying facts.

G. Without limiting the remedies that may be obtained under this article, the Board, without compliance with the Administrative Process Act (§ 2.2-4000 et seq.), shall have the authority to enforce the provisions of this section and may institute proceedings in equity to enjoin any person, partnership, corporation, or any other entity violating this article, the Property Owners' Association Act (§ 55.1-1800 et seq.), the Virginia Condominium Act (§ 55.1-1900 et seq.), the Virginia Real Estate Cooperative Act (§ 55.1-2100 et seq.), or the Virginia Real Estate Time-Share Act (§ 55.1-2200 et seq.), or any of the Board's regulations or orders.

Such proceedings shall be brought in the name of the Commonwealth by the Board in the circuit court or general district court of the city or county in which the unlawful act occurred or in which the defendant resides.

H. The Board may assess a monetary penalty to be paid to the Common Interest Community Management Information Fund of not more than $1,000 per violation against any governing board that violates any provision of this article, the Property Owners' Association Act (§ 55.1-1800 et seq.), the Virginia Condominium Act (§ 55.1-1900 et seq.), the Virginia Real Estate Cooperative Act (§ 55.1-2100 et seq.), or the Virginia Real Estate Time-Share Act (§ 55.1-2200 et seq.), or any of the Board's regulations or orders.

In determining the amount of the penalty, the Board shall consider the degree and extent of harm caused by the violation.

No monetary penalty may be assessed under this article, the Property Owners' Association Act (§ 55.1-1800 et seq.), the Virginia Condominium Act (§ 55.1-1900 et seq.), the Virginia Real Estate Cooperative Act (§ 55.1-2100 et seq.), or the Virginia Real Estate Time-Share Act (§ 55.1-2200 et seq.), or any of the Board's regulations or orders unless the governing board has been given notice and an opportunity to be heard pursuant to the Administrative Process Act (§ 2.2-4000 et seq.).

The penalty may be sued for and recovered in the name of the Commonwealth.

§ 55.1-1900. Definitions

"Condominium" means real property, and any incidents thereto or interests therein, lawfully submitted to this chapter by the recordation of condominium instruments pursuant to the provisions of this chapter.

No project shall be deemed a condominium within the meaning of this chapter unless the undivided interests in the common elements are vested in the unit owners.

§ 55.1-1972. Exemptions from certain provisions of article

B. In cases of dispositions in a condominium where all units are restricted to nonresidential use, the provisions of §§ 55.1-1974 through 55.1-1983 shall not apply, unless the method of offer or disposition is adopted for the purpose of evasion of this chapter.

55.1-1974 Limitations on dispositions of units.

55.1-1975 Application for registration; fee.

55.1-1976 Public offering statement; condominium securities.

55.1-1977 Inquiry and examination.

55.1-1978 Notice of filing and registration.

55.1-1979 Annual report by declarant.

55.1-1980 Annual report by unit owners' association.

55.1-1981 Termination of registration.

55.1-1982 Conversion condominiums; special provisions.

55.1-1983 Escrow of deposits.

Considerations

    Section 54.1-2354.4(A) requires each “association” to “establish reasonable procedures for the resolution of written complaints from the members of the association and other citizens.” The term “association” under § 54.1-2345 “includes...”

Guidance Document: Regarding the Applicability of the Common Interest Community Ombudsman Regulations on Solely Commercial Condominiums

Guidance Document Regarding the Applicability of the Common Interest Community Ombudsman Regulations on Solely Commercial Condominiums

Adopted September 20, 2012 (Revised September 3, 2020)

I. Issue

The primary issue addressed in this guidance is whether the Common Interest Community (CIC) Ombudsman Regulations apply to solely commercial condominiums, given their legal and regulatory status.

II. Applicable Laws

The following legal considerations and regulations inform the Board's stance on this issue:

    1. The statutes refer to "condominium, cooperative, or property owners' associations." Nowhere does the law state that associations are to be construed in these statutes as being solely common interest communities. 2. New commercial condominiums are not required to register with the Board, and commercial condominium associations do not currently submit annual reports to the Board nor do they submit any form of payment to the Commonwealth in support of the Common Interest Community Management Information Fund. All common interest communities are required to submit annual reports and annual payments that are applied to the Fund. 3. While the definition of *association* appears to include commercial condominiums, or at least does not exclude them, the definition of *common interest community* sets forth the premise that a “person, by virtue of his ownership of a lot, is a member of an association…” The responsibility of the Board, under § 54.1-2354.4(A), is to “establish by regulation a requirement that each association shall establish reasonable procedures for the resolution of written complaints from the members of the association and other citizens.” 4. If commercial condominiums draft and adopt a complaint process, doing so would be futile as there is no jurisdiction or enforcement authority for commercial condominiums since they do not fall under the definition of a common interest community. 5. The CIC Ombudsman Regulations pertain only to violations of common interest community laws or regulations. The Director or his designee, under § 54.1-2354.4(C), “may provide the complainant and association with information if the final adverse decision may be in conflict with laws or regulations governing common interest communities…” 6. The Board is responsible for establishing the regulations that require complaint procedures within associations. The Board has no jurisdiction over any association except a common interest community association, in whatever form it may take — Cooperative, Condominium, Property Owners’. 7. The Board has no authority to enforce the requirement that an association other than a common interest community association have a complaint procedure, since its only authority is over common interest communities. 8. Based on the jurisdiction of the Board, the CIC Ombudsman, and the Board staff, notices of the new regulations and mandatory complaint procedure were sent only to those common interest communities currently registered with the Board. 9. (Note: The original text does not specify a ninth point, but the numbering continues to the policy section below.)

III. Board Policy

The Board determined that the definition of *association*, as set forth in § 54.1-2345, is not intended to include commercial condominiums. The Board does not have jurisdiction over commercial condominiums, and there will be no action taken by the Board if a commercial condominium does not implement and adopt a complaint process under the CIC Ombudsman Regulations.

Based on the language of the law, it does not appear that the Board can unequivocally state that commercial condominiums are not required to adopt complaint procedures. However, the Board can address the jurisdictional aspect of this issue and its lack of authority to take action if a commercial condominium does not adopt a complaint process.

CPE Requirements for NRS Home Inspectors (6709_Guidance Document Regarding CPE for Home Inspector.pdf)

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Guidance Document Regarding CPE for Home Inspector.pdf

Page 1 of 2

Board for Asbestos, Lead, and Home Inspectors

Guidance Document: CPE for Home Inspectors with the NRS Specialty

Adopted: May 16, 2019

Effective: October 17, 2019

I. Background

Effective July 1, 2017, home inspectors conducting new residential structure (NRS) inspections are required to obtain the NRS specialty, which is achieved by successfully completing an eight-hour NRS training module approved by the Board no more than two years prior to application.

1. In order to maintain the NRS specialty, a licensed home inspector must submit proof of completion of a four-hour, Board-approved NRS CPE course.

II.

Issues

The NRS specialty can be added to a home inspector license at any time during the two-year license cycle. However, the renewal of the NRS specialty is simultaneous with the renewal of the home inspector license.

Staff has received a number of inquiries from home inspectors with the NRS specialty who took the initial training module within the last few months and would have to take the NRS CPE course in order to renew the license.

For example, the NRS CPE course was taken and the NRS specialty added to the license in January 2019. The license expired July 31, 2019. Would the NRS CPE course be required so soon after the initial NRS CPE training module was completed?

III.

Board Guidance
    See 18VAC15-40-35 of the Home Inspector Licensing Regulations See 18VAC15-40-75 of the Home Inspector Licensing Regulations

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

Because there are few, if any, changes in the NRS courses (initial and CPE) in such a short time period, the Board adopts the following guidance:

    A home inspector license with the NRS specialty wherein the initial NRS training module pursuant to 18VAC15-40-35.2 of the Home Inspector Licensing Regulations was taken no more than one year before the expiration date on the license, will not require proof of the NRS CPE course pursuant to 18VAC15-40-75 for that renewal. For example, a home inspector license with the NRS specialty expires July 31, 2019. If the initial NRS training module was completed on or after August 1, 2018, the NRS CPE course would not be required to renew the license for that license cycle. The NRS CPE course will be required to have been completed during each subsequent renewal cycle in order to maintain the NRS specialty. All other requirements for renewal must be met in order to renew the license and the home inspector is still required to have completed 16 contact hours of CPE during the license cycle pursuant to 18VAC15-40-72.

Virginia Architect Licensure via Comity Guidelines (4987_Comity Applicant Criteria of the APELSCIDLA Boards.pdf)

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[SIZE=21.96]Guidance Document To: Regulants & Other Members of the Public

[SIZE=14.04]From: Virginia Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers, and Landscape Architects (APELSCIDLA Board)

[SIZE=14.04]Date: June 12, 2012

[SIZE=14.04]Re: Comity Applicant Criteria of the Board's Current Regulations (eff. July 1, 2010)

[SIZE=14.04]Purpose

The purpose of this document is to clarify the application requirements for those persons applying to the Board for licensure or certification via comity based on licensure or certification in a jurisdiction outside of Virginia.

[SIZE=14.04]Applicants for Architect Licensure via Comity

Applicants for architect licensure via comity must be currently licensed as an architect (and in good standing) in another jurisdiction of the United States or a province of Canada.

Applicants without a NCARB certificate must meet (as of today) the Virginia licensing requirements that they would have needed to meet when they were first licensed as an architect by another jurisdiction of the United States or a province of Canada.

For example:

    John Smith was first licensed as an architect in Ohio on 11/17/1985. He is presently licensed in Texas and is in good standing. He is applying for a Virginia architect license via comity.
    The Board regulations in effect on 11/17/1985 (the date Mr. Smith was first licensed) were last updated 10/18/1985.
    Therefore, Mr. Smith must demonstrate that, as of today, he meets the requirements of the Board's regulations effective 10/18/1985.

Applicants for architect licensure via comity who hold a valid NCARB certificate, are currently licensed as an architect, and in good standing are not required to demonstrate they meet any other education, examination, or experience requirements of the Board's current regulations effective 7/1/2010.

Applicants who do not meet either of the above two circumstances must satisfy the initial licensing requirements of the Board's current regulations effective 7/1/2010. These requirements are the same requirements which first-time license applicants must meet.

[SIZE=14.04]Applicants for Professional Engineer (PE) Licensure via Comity

Applicants for PE licensure via comity must be currently licensed as a PE (and in good standing) in another jurisdiction of the United States.

Applicants must successfully demonstrate that their first PE license was issued based on having met education, experience, and examination requirements which were substantially equivalent to Virginia's requirements at the same time of the applicant's original licensure.

Additionally, comity applicants must submit three current references.

    For example:
    A dam Jones was first licensed as a PE in Florida on 5/22/1994. He is presently licensed in California and is in good standing. He is applying for a Virginia PE license via comity.
    The Board regulations in effect on 5/22/1994 (the date Mr. Jones was first licensed) were last updated 5/19/1994.
    Therefore, Mr. Jones must demonstrate that when he was first licensed in Florida, he would have met the licensing requirements of the Board's regulations effective 5/19/1994.
    He must also submit three references.
    If Mr. Jones cannot demonstrate that he met the Board's PE licensure requirements when he was first licensed in Florida on 5/22/1994, he must satisfy the initial licensing requirements of the Board's current regulations effective 7/1/2010.
    These requirements are the same requirements which first-time license applicants must meet.

[SIZE=14.04]Applicants for Land Surveyor Licensure via Comity

Applicants for land surveyor licensure via comity must be currently licensed as a land surveyor (and in good standing) in another jurisdiction of the United States.

Applicants must successfully demonstrate that their first land surveyor license was issued based on having met education, experience, and examination requirements which were substantially equivalent to Virginia's requirements at the same time of the applicant's original licensure.

Applicants must also pass the Virginia state-specific examination.

    For example:
    Susan Johnson was first licensed as a land surveyor in North Carolina on 4/5/2001. She is presently licensed in Maryland and is in good standing. She is applying for a Virginia land surveyor license via comity.
    The Board regulations in effect on 4/5/2001 (the date Ms. Johnson was first licensed) were last updated 12/1/1999.
    Therefore, Ms. Johnson must demonstrate that when she was first licensed in NC, she would have met the requirements of the Board's regulations effective 12/1/1999.
    She is also required to pass the Virginia state-specific examination regardless of any other examinations she has completed.
    If Ms. Johnson cannot demonstrate that she met the Board's land surveyor licensure requirements when she was first licensed in NC, she must satisfy the initial licensing requirements of the Board's current regulations effective 7/1/2010.
    These requirements are the same requirements which first-time license applicants must meet.

[SIZE=14.04]Applicants for Landscape Architect Licensure via Comity

Applicants for landscape architect licensure via comity must be currently licensed as a landscape architect (and in good standing) in another jurisdiction of the United States.

Applicants must successfully demonstrate that their first landscape architect license was issued based on having met education, experience, and examination requirements which were not in conflict with, and at least as rigorous as, Virginia's statutory and regulatory requirements at the same time of the applicant's original licensure.

For example:

    Brad Moore was first licensed as a landscape architect in New Jersey on 8/14/2004. He is presently licensed in Massachusetts and is in good standing.
    He is applying for a Virginia landscape architect license via comity.
    The Board regulations in effect on 8/14/2004 (the date Mr. Moore was first licensed) were last updated 3/1/2002.
    Therefore, Mr. Moore must demonstrate that when he was first licensed in NJ, he would have met the requirements of the Board's regulations effective 3/1/2002.
Applicants for landscape architect licensure via comity who hold a valid CLARB certificate, are currently licensed as a landscape architect, and in good standing are not required to demonstrate they meet any other education, examination, or experience requirements of the Board's regulations.
If Mr. Moore cannot demonstrate that he met the Board's landscape architect licensure requirements on 8/14/2004, he must satisfy the initial licensing requirements of the Board's current regulations effective 7/1/2010.
These requirements are the same requirements which first-time license applicants must meet.

[SIZE=14.04]Applicants for Interior Designer Certification via Comity

Applicants for interior designer certification via comity must be currently licensed or certified as an interior designer (and in good standing) in another jurisdiction of the United States.

Applicants must successfully demonstrate that their first interior designer license or certification was issued based on having met education, experience, and examination requirements which were equal to the Board's requirements at the same time of the applicant's original licensure or certification.

For example:

    Jane Smith was first licensed as an interior designer in New York on 12/4/2005. She is presently certified in Georgia and is in good standing.
    She is applying for Virginia interior designer certification via comity.
    The Board regulations in effect on 12/4/2005 (the date Ms. Smith was first licensed or certified) were last updated 12/1/2004.
    Therefore, Ms. Smith must demonstrate that when she was first licensed in New York, she would have met the requirements of the Board's regulations effective 12/1/2004.
    If Ms. Smith cannot demonstrate that she met Virginia's interior designer certification requirements on 12/4/2005, she must satisfy the initial certification requirements of the Board's current regulations effective 7/1/2010.
    These requirements are the same requirements which first-time certification applicants must meet.

[SIZE=14.04]Summary

Applicants for architect licensure via comity must either have a NCARB certificate or demonstrate that they meet (as of today) the Board requirements which were in effect when their first architect license was issued.

Applicants for PE, land surveyor, and landscape architect (without a CLARB certificate) licensure via comity must demonstrate that they would have met the Board's requirements had they applied in Virginia at the same point in time during which they were first licensed by a state other than Virginia.

This means that all supporting documentation must clearly show that the experience, examination, and education requirements were satisfied at the time their first license was issued.

Applicants for interior designer certification by comity must demonstrate that they would have met the Board's requirements had they applied in Virginia at the same point in time during which they were first certified or licensed by a state other than Virginia.

This means that all supporting documentation must clearly show that the experience, examination, and education requirements were satisfied at the time their first license or certification was issued.

Cleaning Guidelines for Non-Immersible Esthetic Tools (6215_Esthetics - Cleaning Multi-use Items that Cannot B.pdf)

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[SIZE=18]Board for Barbers and Cosmetology May 8, 2017 Guidance Document : Esthetics - Cleaning Multi-use Items That Cannot Be Immersed

[SIZE=15.96]Interpretation of how to cleanse multiuse articles, tools, or products

In light of 18 VAC 41-70-270.D.1, prohibiting multiuse items which cannot be cleansed, while 18 VAC 41-70-270.A.2 requires multiuse items to be fully immersed during the disinfection process, certain multiuse articles, tools, or products cannot be fully immersed without damaging the item.

[SIZE=15.96]Guidelines for cleaning multiuse items that cannot be immersed
    1. Multiuse items that cannot be fully immersed without damage should be cleaned according to the manufacturer’s recommendation. 2. Any multiuse items that cannot be disinfected by full immersion as specified in 18 VAC 41-70-270.A.2 or cleaned according to manufacturer’s recommendation are prohibited from use per 18 VAC 41-70-270.D.1.

Real Estate Appraiser Experience Hours Guide (2022_Real Estate Appraisers Experience Hours.pdf)

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2022_Real Estate Appraisers Experience Hours.pdf

REAL ESTATE APPRAISER BOARD APPROVED EXPERIENCE (As of November 18, 2003)

Property Type | Value Range | Hours Approved

    1. Single family, residential with exterior inspection 1.1 $ 0 - $ 100,000 | 4 hours 1.2 $ 100,001 - $ 250,000 | 4 hours 1.3 $ 250,001 - $ 1,000,000 | 6 hours 1.4 $ 1,000,001 - $ 5,000,000 | 8 hours 1.5 over $ 5,000,000 | 8 hours
2. Single family, residential with full inspection
    2.1 $ 0 - $ 100,000 | 8 hours 2.2 $ 100,001 - $ 250,000 | 8 hours 2.3 $ 250,001 - $ 1,000,000 | 8 hours 2.4 $ 1,000,001 - $ 5,000,000 | 10 hours 2.5 over $ 5,000,000 | 10 hours
3. Multi-family, 2 to 3 units
    3.1 $ 0 - $ 100,000 | 20 hours 3.2 $ 100,001 - $ 250,000 | 20 hours 3.3 $ 250,001 - $ 1,000,000 | 30 hours 3.4 $ 1,000,001 - $ 5,000,000 | 40 hours 3.5 over $ 5,000,000 | 40 hours
4. Vacant lots, 1 to 4
    4.1 $ 0 - $ 100,000 | 8 hours 4.2 $ 100,001 - $ 250,000 | 8 hours 4.3 $ 250,001 - $ 1,000,000 | 10 hours 4.4 $ 1,000,001 - $ 5,000,000 | 10 hours 4.5 over $ 5,000,000 | 10 hours
5. Farms (non-income producing)
    5.1 $ 0 - $ 100,000 | 30 hours 5.2 $ 100,001 - $ 250,000 | 30 hours 5.3 $ 250,001 - $ 1,000,000 | 30 hours 5.4 $ 1,000,001 - $ 5,000,000 | 50 hours 5.5 over $ 5,000,000 | 50 hours
6. Multi-family, more than 5 units
    6.1 $ 0 - $ 100,000 | 34 hours 6.2 $ 100,001 - $ 250,000 | 34 hours 6.3 $ 250,001 - $ 1,000,000 | 50 hours 6.4 $ 1,000,001 - $ 5,000,000 | 60 hours 6.5 over $ 5,000,000 | 70 hours
7. Commercial
    7.1 $ 0 - $ 100,000 | 40 hours 7.2 $ 100,001 - $ 250,000 | 40 hours 7.3 $ 250,001 - $ 1,000,000 | 60 hours 7.4 $ 1,000,001 - $ 5,000,000 | 80 hours 7.5 over $ 5,000,000 | 80 hours
8. Industrial
    8.1 $ 0 - $ 100,000 | 40 hours 8.2 $ 100,001 - $ 250,000 | 40 hours 8.3 $ 250,001 - $ 1,000,000 | 60 hours 8.4 $ 1,000,001 - $ 5,000,000 | 80 hours 8.5 over $ 5,000,000 | 80 hours
9. Hotel, motel
    9.1 $ 0 - $ 100,000 | 40 hours 9.2 $ 100,001 - $ 250,000 | 40 hours 9.3 $ 250,001 - $ 1,000,000 | 60 hours 9.4 $ 1,000,001 - $ 5,000,000 | 80 hours 9.5 over $ 5,000,000 | 80 hours
10. Office
    10.1 $ 0 - $ 100,000 | 40 hours 10.2 $ 100,001 - $ 250,000 | 40 hours 10.3 $ 250,001 - $ 1,000,000 | 60 hours 10.4 $ 1,000,001 - $ 5,000,000 | 80 hours 10.5 over $ 5,000,000 | 80 hours
11. Subdivision projects
    11.1 $ 0 - $ 100,000 | 40 hours 11.2 $ 100,001 - $ 250,000 | 40 hours 11.3 $ 250,001 - $ 1,000,000 | 60 hours 11.4 $ 1,000,001 - $ 5,000,000 | 80 hours 11.5 over $ 5,000,000 | 80 hours
12. Land
    12.1 $ 0 - $ 100,000 | 24 hours 12.2 $ 100,001 - $ 250,000 | 32 hours 12.3 $ 250,001 - $ 1,000,000 | 40 hours 12.4 $ 1,000,001 - $ 5,000,000 | 60 hours 12.5 over $ 5,000,000 | 60 hours
13. Other
    13.1 $ 0 - $ 100,000 | 80 hours 13.2 $ 100,001 - $ 250,000 | 80 hours 13.3 $ 250,001 - $ 1,000,000 | 80 hours 13.4 $ 1,000,001 - $ 5,000,000 | 80 hours 13.5 over $ 5,000,000 | 80 hours

ADA Compliance Policy for DPOR (7550_Policy 100-02.pdf)

Original Words: 2,061
Condensed Words: 2,015
Word Reduction: 2.2%

Title: Submitted By: Supersedes: Director’s Policy #100 -02 Americans with Disabilities Act Compliance

[POL401 -100_02 -v6]

Sections:

- I. PURPOSE - II. POLICY STATEMENT - III. DEFINITIONS

I. PURPOSE

The purpose of this policy is to ensure full compliance with the provisions of the Americans with Disabilities Act (ADA) by establishing a sufficient, equitable and consistent process for handling requests for accommodations/modifications submitted to the Department of Professional and Occupational Regulation (DPOR) or to any contractor acting on their behalf.

II. POLICY STATEMENT

Subtitle A of Title II of the Americans with Disabilities Act (ADA) of 1990, as amended, states, “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.”

DPOR shall apply objective standards when processing requests for accommodations/modifications under the provisions of the ADA.

III. DEFINITIONS

Auxiliary aids/services

Services and devices designed to provide audio and visual communication to persons with hearing, speech and vision impairments. Examples include, but are not limited to, qualified interpreters, transcription services, written materials, telephone handset amplifiers, assistive listening devices/systems, closed caption decoders, videotext displays and telecommunications devices for deaf persons (TDDs) for individuals with hearing impairments and Braille materials, audio recordings and large print materials for individuals with visual impairments.

Disability

A physical or mental impairment that substantially limits one or more of the major life activities of an individual. The term does not include psychoactive substance use disorders (affecting the mind or behavior) resulting from the current illegal use of drugs.

Disabled individual

An individual with a physical or mental impairment that substantially limits one or more major life activities of the individual; has a record of an impairment that substantially limits one or more major life activities; or is regarded as having an impairment that substantially limits a major life activity, regardless of whether the individual actually has an impairment.

Major life activities

Activities including such things as caring for one’s self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working.

Mental impairment

Mental or psychological disorder, such as intellectual disability, organic brain syndrome, emotional or mental illness and specific learning disabilities.

Physical impairment

Any physiological disorder or condition, cosmetic disfigurement, or anatomical loss affecting one or more of the following body systems: neurological, musculoskeletal, special sense organs (including speech organs that are not respiratory such as vocal cords, soft palate, tongue, etc.), respiratory (including speech organs), cardiovascular, reproductive, digestive, genitourinary, hemic and lymphatic, skin and endocrine.

Qualified individual

An individual with a disability who, with or without reasonable accommodations/modifications to rules, policies, or practices, the removal of architectural, communication, or transportation barriers, or the provision of auxiliary aids and services, meets the essential eligibility requirements for the receipt of services or the participation in programs or activities provided by a public entity.

IV. RELATED DOCUMENTS

Americans with Disabilities Act (ADA)

V. GENERAL PROVISIONS

A. GENERAL GUIDELINES

    1. If the Department can demonstrate that a particular accommodation/modification would fundamentally alter the nature of the service, program or activity, it is not required to make that accommodation/modification. 2. The question of whether a temporary impairment constitutes a disability shall be resolved on a case-by-case basis, with consideration given to the duration (or expected duration) of the impairment and the extent to which it actually limits a major life activity of the affected individual. The ADA Committee shall determine whether the temporary impairment constitutes a disability. 3. Persons with disabilities who pose a significant health or safety risk to others may not be deemed “qualified” based on the Department’s individualized assessment of current medical evidence (or the best available objective evidence). Using this objective evidence, DPOR shall consider the nature, duration and severity of the risk; the probability that the potential injury will actually occur; and whether reasonable accommodations/modifications of policies, practices or procedures will mitigate the risk.

B. PUBLIC MEETINGS AND HEARINGS

    1. All DPOR meetings, disciplinary proceedings and hearings involving the public shall be held in locations that are accessible to disabled individuals. All public meeting notices on the Virginia Regulatory Town Hall shall indicate that the location is accessible to persons with disabilities and an interpreter for the hearing impaired will be provided upon request. All other public notices shall include the following language: Persons desiring to participate in the meeting and requiring special accommodations/modifications or interpretive services should contact the Department at (804) 367-8519 at least ten (10) days prior to the meeting so that suitable arrangements can be made for the appropriate accommodation/modification. The Department of Professional and Occupational Regulation fully complies with the Americans with Disabilities Act. 2. All requests for accommodation/modification under the ADA shall be directed to the ADA Coordinator. The Department shall make every effort to provide reasonable accommodations/modifications for all public meetings. 3. The Department shall not place special charges on individuals with disabilities to cover the costs of measures necessary to ensure nondiscriminatory treatment, such as making accommodations/modifications required to provide program accessibility or providing qualified interpreters.

C. ADA COMMITTEE

    1. The Department shall establish an ADA Committee comprised of the following positions: Section/Division | Status Deputy Director | Compliance & Investigations ADA Coordinator | — Director or Assistant Director | Human Resources Member | Director Alternative Dispute Resolution/CID Member | Director Workforce Development/LRPD Member | Board Executive Director Licensing & Regulatory Programs Division (selected by LRPD Deputy Director) Member | Section Director or Manager Compliance & Investigations Division (selected by CID Deputy Director) Member | Manager or Director Executive (selected by Agency Director)
2. The ADA Committee shall have the authority to resolve any disagreements, disputes, or grievances. The Committee shall report to the DPOR Director. 3. Committee appointments shall remain in effect until notified in writing of a replacement.

D. PUBLICATIONS

    1. All Department publications distributed to the public, including employment advertising, consumer guidance, biennial reports, regulations, manuals and handbooks shall comply with Title II of the ADA. All publications shall include a statement that the Department of Professional and Occupational Regulation complies with the Americans with Disabilities Act. 2. Upon request, a publication shall be available in alternative formats unless it would place an undue financial and administrative burden on the Department, or fundamentally alter the nature of the publication.

E. EXAMINATIONS

    1. General a. The Department shall ensure that all examinations administered by or on behalf of DPOR shall measure the actual ability of an individual rather than reflect limitations caused by the disability. b. The Department or any examination vendor acting on their behalf shall offer all examinations in an accessible location and provide auxiliary aids and services for qualified individuals with disabilities. c. DPOR or their authorized examination vendor shall bear the cost of any accommodation/modification and/or auxiliary aids provided for qualified individuals with disabilities.
2. Applications for Accommodation/Modification
    a. All DPOR and vendor examination applications shall include an area where qualified applicants indicate their need for accommodations/modifications when taking the examination. b. Applicants requesting accommodations/modifications under the ADA are asked to submit a completed ADA Accommodation/Modification Request Form or other similar DPOR-approved document prepared by the examination vendor to the Department. Upon request, the Department will provide assistance completing the forms. c. Applicants requesting accommodation/modification under the provisions of the ADA are required to meet the same application deadlines established for non-disabled applicants. d. Applicants with documentation of having received the same or similar accommodation/modification in a previous test situation may be permitted to submit that information instead of preparing new documentation. The Workforce Development Director shall make all decisions regarding the sufficiency of existing documentation. e. All disability-related candidate records shall be classified as confidential information. Access to the information shall be limited to individuals who are responsible for processing the applicant’s request for accommodation/modification.
3. Approval of Requests for Accommodation/Modification
    a. Executive Directors in the Licensing and Regulatory Programs Division shall refer all requests for accommodation/modification to the Workforce Development Section for processing. b. Requests denied by the examination vendor shall be forwarded to the Workforce Development Section of the Department for review and possible reconsideration before it is communicated to the applicant. c. With the exception of national examinations, which are not covered by this policy, the Workforce Development Director shall approve/deny all accommodation/modification requests for DPOR on-site examinations and notify the ADA Coordinator of any accommodations/modifications to be made for the candidate. d. Examination vendors shall coordinate all approved requests for ADA accommodations/modifications.
4. Accommodations/Modifications
    a. Testing accommodations shall be provided to qualified individuals with disabilities to enable the individuals to demonstrate their knowledge of the subject being tested by removing any architectural, communication, and transportation barriers or by providing auxiliary aids or services. When offering testing

Title: Submitted By: Supersedes: Director’s Policy #100 -02 Americans with Disabilities Act Compliance

[POL401 -100_02 -v6]

Sections:

I. PURPOSE

This policy outlines the procedures and responsibilities related to accommodations for individuals with disabilities under the Americans with Disabilities Act (ADA). It emphasizes the importance of individualized accommodations and the Department’s commitment to compliance.

II. POLICY STATEMENT

The Department is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal access to its programs, services, and activities. Accommodations shall be determined on a case-by-case basis, considering the individual's needs and the nature of the test or activity involved.

III. DEFINITIONS

Definitions related to ADA accommodations, requests, and related procedures are provided to clarify the processes and responsibilities involved.

F. RECORD KEEPING

All documents related to the denial of an ADA accommodation/modification request shall be maintained by the Department for a period of one year from the date of denial. In situations where charges of discrimination are filed against the Department, all documentation shall be retained until the final disposition of the case. A copy of this information shall be provided to the ADA Coordinator upon request.

G. APPEAL/GRIEVANCE PROCEDURES

    1. The Department has adopted an agency grievance procedure to provide prompt and equitable resolution of ADA violation claims. Complaints should be addressed to the ADA Coordinator, Department of Professional and Occupational Regulation, 9960 Mayland Drive, Suite 400, Richmond, VA 23233, (804) 367 -8500. 2. Complaints may be filed verbally or in writing. All complaints must contain the name and address of the person filing the complaint and a brief description of the alleged violation. 3. Complaints must be filed within five (5) working days from the date the complainant becomes aware of the alleged violation. 4. Following a complaint, an informal but thorough investigation shall be conducted by the Department’s ADA Committee. All interested persons and their representatives shall be afforded an opportunity to submit evidence to substantiate their position. 5. The ADA Committee’s decision regarding the validity of the ADA complaint shall be issued in writing by the ADA Committee, and a copy of this decision will be forwarded to the complainant no later than five (5) workdays after its filing, if possible. 6. The ADA Coordinator shall maintain the Department’s files and records related to ADA complaints for three (3) years. 7. The complainant may request reconsideration of the decision in instances where the complainant is dissatisfied with the resolution. The request for reconsideration shall be made to the Agency Director within five (5) days of receiving the committee decision. The Director shall evaluate the request for reconsideration and prepare a written response to the complainant within five (5) workdays, if possible. 8. The right of the person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person’s pursuit of other remedies such as the filing of an ADA complaint with the responsible federal department or agency. Use of this grievance procedure is not a prerequisite to the pursuit of other remedies. 9. These rules shall be construed to protect the substantive rights of interested persons to meet appropriate due process standards, and to assure that the Department complies with the ADA when implementing regulations. 10. The timeframes outlined above may be modified if both the Department and the complainant agree to the modification.

Additional Information:

Policy Title: Submitted By: Supersedes: Director’s Policy #100 -02 Americans with Disabilities Act Compliance [POL401 -100_02 -v6]

Effective: 05/26/2023

R. Thomas Payne II, Deputy Director, CID

Guidance Document: Yes

Page 5 of 5

Director’s Policy #100 -02 Americans with Disabilities Act Compliance (Effective 05/22/2017)

Expedited Licensing for Military Spouses (5065_Policy 300-03.pdf)

Original Words: 492
Condensed Words: 492
Word Reduction: 0.0%

Licensing & Regulation Policy #300-03 Expedited Licensing of Military Spouses

Effective Date: October 7, 2016

Policy Title: Licensing & Regulation Policy #300-03 Expedited Licensing of Military Spouses

Additional Information:

    POL40 6-300_03-v4 Effective: 10/07/2016 Submitted By: Mary Broz -Vaughan, Communications Director Guidance Document: Yes Supersedes: Licensing & Regulation Policy #300-03 Expedited Licensing of Military Spouses (Effective 07/01/2016) Page 1 of 1 Approved By:

I. PURPOSE

The purpose of this policy is to document the requirements that must be met for military spouses to qualify for expedited processing of license applications under the provisions of § 54.1 -119 of the Code of Virginia.

II. POLICY STATEMENT

Pursuant to § 54.1 -119 of the Code of Virginia, the Department of Professional and Occupational Regulation shall expedite the processing of applications for military spouses that meet the qualifications set forth in statute.

III. DEFINITIONS

Expedited processing: Processing of applications under the provisions of § 54.1 -119 of the Code of Virginia is performed as soon as practicable and not based on order of receipt.

IV. RELATED DOCUMENTS

n/a

V. GENERAL PROVISIONS

A. APPLICABILITY

This policy applies to those applicants who hold a license, certificate, registration, permit or other authorization in another jurisdiction where the Virginia Board has deemed the entry requirements to be substantially equivalent to those in Virginia.

B. REQUIREMENTS

The Department shall expedite the processing of applications for individuals that meet the following criteria.

    The applicant shall submit a complete application. The applicant must hold the same or similar license, certificate, registration, permit, or other authorization required for the practice of any business, profession or occupation issued by another jurisdiction based on requirements in such other jurisdiction that are substantially equivalent to those required in Virginia. The applicant shall not have engaged in any act that would constitute grounds for disciplinary action. The applicant’s spouse must be the subject of a military transfer to the Commonwealth of Virginia. If the board is unable to complete the review of the documentation provided by the applicant or make a final determination regarding substantial equivalency within 20 days of receipt of a completed application, the board shall issue a temporary license, permit or certificate provided the applicant otherwise meets the qualifications set forth in subsection A of §54.1 -119 of the Code of Virginia. A temporary license, permit or certificate shall be valid for twelve months or until the permanent license, permit or certificate is issued, whichever occurs first. Temporary licenses, permits or certificates shall not be renewed or reinstated.

C. NON-QUALIFIED APPLICANTS

Applicants applying under the provisions of §54.1 -119 of the Code of Virginia that do not appear to meet all requirements for expedited processing shall have their application reviewed, receive notification of deficiencies and be scheduled for any administrative proceedings in an expeditious manner.

D. EXEMPTIONS

The provisions of §54.1 -119 of the Code of Virginia do not apply to Branch Pilot licenses issued by other jurisdictions as they are not deemed substantially equivalent.

Optician Test Date Guidelines (5728_Optician Test Date Requirements.pdf)

Original Words: 129
Condensed Words: 107
Word Reduction: 17.1%

[SIZE=18]Board for Hearing Aid Specialists and Opticians April 15, 2015 Guidance Document: Optician Test Date Requirements

[SIZE=15.96]Interpretation of when the “initial test date”, as noted in 18 VAC 80-30-70.D and 18 VAC 80-30-90.C, begins for individuals who completed the ABO-NCLE written exams prior to applying for licensure with the board.

For individuals who passed either of the ABO-NCLE national competency exams before applying for licensure in Virginia, and have kept their ABO certification current, the Board will accept the initial test date as the date of application for licensure to the Board.

For individuals who do not have a current ABO certificate, or have not taken the ABO-NCLE exams, the initial test date is the first date, after applying for licensure, that the written or practical examination is taken.

Virginia Land Surveyor Scope of Practice Clarification (6038_Land SurveyorLand Surveyor B Scope of Practice.pdf)

Original Words: 804
Condensed Words: 404
Word Reduction: 49.8%

To: Virginia Localities

From: Kate Nosbisch, Executive Director, Virginia APELSCIDLA Board

Date: September 23, 2016

Re: Land Surveyor Scope of Practice

It has been brought to the attention of the Virginia Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers and Landscape Architects (APELSCIDLA) that there may be a misconception in some Virginia localities as to the regulatory permitted scope of professional practice a licensed land surveyor and land surveyor B may provide, including, but not necessarily limited to, the design of Stormwater Management Projects.

The Board has also been advised that some localities have adopted rules, standards or regulations that are more restrictive, such as placing limits on the disturbed area of a site that a land surveyor and land surveyor B may design and/or not accepting a design which is provided by a land surveyor that is otherwise allowed by the state statutes.

Therefore, this clarification of Virginia Code is provided for guidance.

Legal Definitions and Scope of Practice

Per §54.1-400 of the Code of Virginia, by definition, a “land surveyor” means a person who, by reason of his knowledge of the several sciences and of the principles of land surveying, and of the planning and design of land developments acquired by practical experience and formal education, is qualified to engage in the practice of land surveying, and whose competence has been attested by the Board through licensure as a land surveyor.

In that same section of the Code, the “practice of land surveying” is defined as follows: includes surveying of areas for a determination or correction, a description, the establishment or reestablishment of internal and external land boundaries, or the determination of topography, contours or location of physical improvements, and also includes the planning of land and subdivisions thereof.

The term "planning of land and subdivisions thereof" shall include, but not be limited to, the preparation of incidental plans and profiles for roads, streets and sidewalks, grading, drainage on the surface, culverts and erosion control measures, with reference to existing state or local standards.

Permitted Practice and Clarifications

As to the permitted practice of a land surveyor, the Board has determined that the practice of land surveying is not limited by the amount of disturbed area associated with any survey or plan.

Further, the Board has also determined that under the provision of “planning of land and subdivisions thereof” above, a regulant is permitted to design and prepare plans for stormwater management and water quality facilities provided that such design is for systems that convey "drainage on the surface" for which the design, application and calculations are based on current state or local standards, as well as "as built" surveys of Stormwater Management facilities.

The Board considers the Virginia Stormwater Management Handbook and the application of the Virginia Runoff Reduction Method as current state standards.

Standards and References

§ 54.1-408. Practice of land surveying; subdivisions defines a land surveyor B’s scope of practice: In addition to the work defined in § 54.1-400, a land surveyor may, for subdivisions, site plans and plans of development only, prepare plats, plans and profiles for roads, storm drainage systems, sanitary sewer extensions, and water line extensions, and may perform other engineering incidental to such work, but excluding the design of pressure hydraulic, structural, mechanical, and electrical systems.

The work included in this section shall involve the use and application of standards prescribed by local or state authorities.

The land surveyor shall pass an examination given by the Board in addition to that required for the licensing of land surveyors as defined in § 54.1-400.

Any land surveyor previously licensed pursuant to subdivision (3)(b) of former § 54-17.1 may continue to do the work herein described without further examination.

Except as provided, nothing contained herein or in the definition of "practice of land surveying" in § 54.1-400 shall be construed to include engineering design and the preparation of plans and specifications for construction.

As to the permitted practice of a land surveyor B, the Board has determined that the land surveyor B can perform all the activities of a land surveyor and, in addition, the design for storm drainage systems, sanitary sewer extensions, water line extensions, and other engineering incidental to such work.

In closing, localities are reminded that, while they are within their rights to adopt more restrictive rules, standards or specifications with regard to development standards, they should not adopt more restrictive rules, standards or specifications that limit the scope of practice of licensed professionals governed by the Virginia Board for Architects, Professional Engineers, Land Surveyors, Certified Interior Designers and Landscape Architects at the Department of Professional and Occupational Regulation.

If you have any questions, please feel free to contact the Virginia APELSCIDLA Board at (804) 367-8514.

Thank you.

cc: Virginia Department of Transportation

Virginia Department of Environmental Quality

Virginia Department of Health

Financial Responsibility for Education Providers (3178_Proof of Financial Responsibility for Board-Approv.pdf)

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Condensed Words: 235
Word Reduction: 20.9%

[Font size 18.0][TimesNewRomanPSMT]Proof of Financial Responsibility for Board-Approved Education Providers[/Font size 18.0]

The Board is issuing this guidance document in order to interpret and implement the requirements of § 54.1-2105.02.A of the Code of Virginia as a means of providing information or guidance of general applicability to the public:

[Font size 18.0][TimesNewRomanPS-ItalicMT]Introduction and Purpose[/Font size 18.0]

To ensure that Board-approved education providers meet the financial responsibility requirement pursuant to § 54.1-2105.02.A of the Code of Virginia, the Board requires every education provider applicant to submit a CPA-certified letter attesting to the applicant’s net worth or a balance sheet/financial statement certified to be accurate by the applicant.

[Font size 18.0][TimesNewRomanPS-ItalicMT]Legal Authority and Scope[/Font size 18.0]

This guidance is issued under the authority of § 54.1-2105.02.A of the Code of Virginia and applies to all education providers seeking approval from the Board.

[Font size 18.0][TimesNewRomanPS-ItalicMT]Requirements for Education Providers[/Font size 18.0]

Education providers must submit one of the following to demonstrate financial responsibility:

    A CPA-certified letter attesting to the applicant’s net worth; or A balance sheet or financial statement certified to be accurate by the applicant.

[Font size 18.0][TimesNewRomanPS-ItalicMT]Submission Procedures[/Font size 18.0]

Applicants must submit the required documentation to the Board by the specified deadline. All submissions must be complete and include the necessary certifications to be considered valid.

[Font size 18.0][TimesNewRomanPS-ItalicMT]Definitions and Clarifications[/Font size 18.0]

For the purposes of this guidance:

    CPA-certified letter: A letter issued by a Certified Public Accountant verifying the applicant’s net worth. Financial statement: A formal record of the financial activities and position of the applicant, certified to be accurate.

[Font size 18.0][TimesNewRomanPS-ItalicMT]Additional Guidance[/Font size 18.0]

The Board may request additional documentation or clarification as needed to verify financial responsibility. Applicants are encouraged to maintain accurate and up-to-date financial records to facilitate the review process.

Substantial Equivalence for Cosmetology Licensing (5503_Guidance Document - Substantial Equivalence.pdf)

Original Words: 103
Condensed Words: 101
Word Reduction: 1.9%

Guidance Document - Substantial Equivalence

Board for Barbers and Cosmetology Revised Effective: December 8, 2022

Guidance Document - Substantial Equivalence

Substantial equivalence in relation to licensure endorsement

The Board has determined that substantial equivalence in reference to 18 VAC 41-50-30 and 18 VAC 41-70-30 means:

    “At least 80% of the required hours in Virginia and curriculum content covering Virginia’s scope of practice for that profession.”

Substantial equivalence in relation to examination eligibility in reference to 18 VAC 41-50-20 and 18 VAC 41-70-20 means:

    “At least 80% of the required hours in Virginia and curriculum content covering Virginia’s scope of practice for that profession.”

Accounts Receivable and Debt Collection Policy (4210_Policy 700-03.pdf)

Original Words: 1,605
Condensed Words: 1,188
Word Reduction: 26.0%

Finance Policy #700-03 Accounts Receivable & Debt Collection

Effective Date: July 1, 2018

Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection

POL4 05-700_03-v7 ]

Effective: 07/01/2018

Submitted By: Jeff Waite, Financial Services Director

Guidance Document: Yes

Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012)

Page 1 of 4

Approved By:

I. PURPOSE

The purpose of this policy is to establish guidelines for the management and collection of accounts receivable as required by the State Comptroller.

II. POLICY STATEMENT

The Department of Professional and Occupational Regulation shall take all appropriate and cost-effective actions to aggressively collect its accounts receivable in accordance with the Code of Virginia and Commonwealth Accounting Policies and Procedures.

III. DEFINITIONS

    Accounts Receivable: Any amount owed to the Department, including monetary penalties, recovery fund payments, employee reimbursements, and miscellaneous billings arising from the sale of goods or services. An accounts receivable is also referred to as a receivable. Receivables do not include travel advances, which are addressed separately in Finance Policy #700-01 Travel and Business Meals. Monetary Penalties: Penalties assessed against licensees under § 54.1-202 of the Code of Virginia for the violation of any statute or regulation pertaining to a regulatory board of the Department. Other Receivables: Amounts owed for services rendered (e.g., license transcripts, FOIA requests, employee reimbursements, and other miscellaneous billings). Recovery Fund Payments: Amounts owed for Recovery Fund claims paid in accordance with § 54.1-1120, § 54.1-2114, and § 55-530.1 of the Code of Virginia.

IV. RELATED DOCUMENTS

     Commonwealth Accounting Policies and Procedures Topic 20505 Accounts Receivable  Set-Off Program Information Guide (published by the Virginia Department of Taxation)  Attorney General Debt Collection Procedures  Certification of Final Order Form  Director’s Policy #100-05 License Suspensions  Finance Procedure 600-601 Receivables  Finance Procedure 600-505 Recovery Fund Receivables

V. GENERAL PROVISIONS

A. MONETARY PENALTIES

    1. Creation of the Receivable

    The approval of any Consent or Final Order that assesses monetary penalties or costs creates a receivable. The receivable is due from the moment the Director signs the Order. However, most Orders give the debtor a fixed amount of time to pay before the account is deemed past due. 2. License Suspension

    The licensing sections are responsible for monitoring disciplinary orders until compliance is obtained. If the order assesses penalties or costs and payment is not made by the due date, the account is deemed to be past due and the Executive Director shall suspend the debtor’s license for non-payment according to the provisions of Director’s Policy #100-05 License Suspensions. 3. Collection Efforts on Unpaid Accounts

    Following the license suspension, but not more than 30 days after the payment due date, the board shall notify the Finance Section of the need for collection. The Finance Section shall employ the collection procedures outlined in Finance Procedure #600-601 Receivables to collect the amount owed to the Department.

B. RECOVERY FUND CLAIMS

    1. Payment from the Fund

    Recovery Fund claims are paid pursuant to approved Final Orders. The payment of any Recovery Fund claim creates an immediate obligation for the regulant to repay the Fund with interest. Upon payment from the Fund, the Finance Section shall employ the collection procedures outlined in Finance Procedure #600-505 Recovery Fund Receivables to collect the amount owed. 2. License Revocation

    The Finance Section shall notify the regulatory board sections whenever a payment is made from the Recovery Funds. Upon receiving this notice, the board sections shall revoke the regulant’s license except for claims against the Contractor Transaction Recovery Fund or when prevented by bankruptcy. 3. Calculation of Interest

    The Department shall assess interest on all Recovery Fund accounts receivable according to the Virginia Debt Collection Act § 2.2-4805 of the Code of Virginia. Interest is imposed at the judgment rate as provided in § 6.2-302 of the Code of Virginia.

C. OTHER RECEIVABLES

The Information Management Section is responsible for billing and collecting all license transcripts, FOIA, and other public record fees. If any billed amount remains unpaid on the last day of any quarter, the Information Management Section shall report the amount owed to the Finance Section so that it can be included in the Comptroller’s Quarterly Accounts Receivable Report.

In the event that the Information Management Section is unable to obtain payment from the debtor within a reasonable time period, they shall forward the account and all supporting documentation to the Finance Section for further collection efforts.

D. PARTIAL PAYMENTS

    1. The Department does not accept installment agreements and debtors must pay the full amount owed on or before the required payment due date. 2. If partial payment is made, the Department will receipt the funds and apply them to the appropriate account. The receipt does not constitute an installment agreement and will not prevent or stop outside collection efforts if full payment is not received before the required due date.

    In addition, the debtor’s license shall remain suspended for nonpayment and/or the regulant will be ineligible to reapply for a new license until the account is paid in full. 3. Partial payments in disciplinary cases will be applied to costs first and penalties second.

    All collections on monetary penalties will be deposited to the State Literary Fund in accordance with § 19.2-353 of the Code of Virginia.

    Partial payments in recovery fund cases will be applied to accrued interest first and then to the principal balance.

E. DEBT SET-OFF MATCHES

    1. Debt Set-Off

    The Department participates in the Department of Taxation’s Individual Debt Set-Off Collection Program and the state Comptroller's Debt Set-Off program. These programs intercept state tax refunds, lottery winnings, and targeted vendor payments and use them to offset debts owed to state agencies. 2. Debtor Notification

    The state Department of Taxation notifies DPOR via e-mail when available funds have been matched to the agency’s debt. Within ten calendar days of the match date, the Finance Section shall notify the debtor in writing that the Department of Taxation is holding available funds against the debt. The purpose of the letter is to inform debtors that they have thirty calendar days to contest the validity of the debt before the funds are seized. 3. Right to Contest

    The debtor has the right to contest the validity of a claim before the set-off agency. The debtor must give written notice of his desire to contest a claim within 30 calendar days of the mailing date of the set-off agency’s letter. This will suspend further set-off action.

    When the Finance Section receives notice that a debtor is contesting, they shall schedule a Set-Off Hearing. The Finance Section shall select a Presiding Officer that has no prior involvement in the circumstances that culminated in the dispute. The Presiding Officer shall establish a date, time, and place for the hearing and shall notify the debtor of these facts using certified mail within ten days of receiving the hearing request. 4. Hearing Procedures The Presiding Officer shall conduct the Set-Off Hearing on the appointed date. The scope of the hearing shall be limited to determining whether the amount in set-off is an obligation that remains due and owed to the Department. The underlying basis of the debt shall not be addressed in the Set-Off Hearing. A representative from the Finance Section shall attend the hearing to present the Department’s evidence and may call witnesses on the Department’s behalf. The debtor shall also be allowed to submit evidence relevant to the matter and to call witnesses. A tape recorder or court reporter shall provide a record of the proceedings. The Presiding Officer shall consider all the evidence presented at the hearing and shall make a determination as to whether the Department is entitled to the amount held in set-off. While usually made at the conclusion of the hearing, the Presiding Officer may elect to delay the decision if additional information is needed. In such cases, the Presiding Officer shall notify the debtor of the hearing outcome within three days of receiving the additional information. After the final determination of the validity of the debt is determined, the Finance Section shall finalize the match in the Debt Set-Off system in order to collect or release the funds being held.

5. Failure to Appear

The debtor’s failure to appear at the hearing at the appointed time and place shall be deemed a forfeiture of their opportunity to contest the claim and final set-off shall be awarded by default. 6. Appeal/Grievance Procedures

The decision of the Presiding Officer shall be final. However, this does not prevent the debtor from appealing the decision in circuit court as provided in § 58.1-527 of the Code of Virginia. All appeals must be filed in circuit court within thirty days of the Department’s decision.

F. BANKRUPTCY STAYS

Bankruptcy law requires the Department to suspend collection efforts against individuals or companies that have filed bankruptcy. To ensure compliance with this law, any DPOR employee who receives notice of a bankruptcy (including those received through the Recovery Fund process) should immediately forward a copy of the notice to the Financial Services Director.

The Financial Services Section staff will remove the account from the tax set-off program and notify the outside collection agent or Office of the Attorney General of the need to suspend collection efforts until the bankruptcy case is closed. The Financial Services Director or designee shall take appropriate action to protect the Department’s interests during the bankruptcy proceedings.

G. DELEGATION OF AUTHORITY

The Director has authorized the Executive Director and Board Administrator of the board issuing the order to sign the Certification of Final Order that accompanies account referrals to the Office of the Attorney General.

Electronic Submission Guidelines for Real Estate Appraisers (3931_Real Estate Appraiser - Submitting Assignments El.pdf)

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3931_Real Estate Appraiser - Submitting Assignments Electronically.pdf

Introduction

The Virginia Real Estate Appraiser Board (Board) addressed the issue of appraisers submitting appraisal assignments electronically at its February 24, 2009, Board meeting and provides its licensees with the following guidance:

Guidance on Submitting Appraisal Assignments Electronically

Board Regulations and USPAP require appraiser licensees to perform and deliver appraisal assignments in a secure manner to the client, and they must not communicate assignment results (or knowingly permit another person to communicate assignment results) in a misleading or fraudulent manner.

There are actions that a licensee may take to ensure compliance with these regulations when submitting assignments electronically.

Secure Submission Methods

    First, there are a number of secure digital signature software products and other encryption techniques that can be used to ensure compliance with Board Regulations. Second, licensees must keep a true copy of all assignments they submit electronically in accordance with the record keeping requirements of USPAP.

Examination Development Participation Restrictions (5534_Restricted Participation in Examination Developmen.pdf)

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EXAMINATIONS POLICY # 600-03 RESTRICTED PARTICIPATION IN EXAMINATION DEVELOPMENT & REVIEW

Effective Date: 06/03/2014

Approved By:

Policy Title: Examinations Policy # 600-03 RESTRICTED PARTICIPATION IN EXAM DEVELOPMENT & REVIEW

Submitted By:

Mark Courtney, Senior Director, Regulatory & Public Affairs

Guidance Document:

Yes

Supersedes:

n/a

Page 1 of 1

I. PURPOSE

The purpose of this policy is to identify individuals who are not permitted to participate in the development or review of examinations used by or on behalf of the Department of Professional and Occupational Regulation (Department) or its policy boards.

II. POLICY STATEMENT

In order to ensure examination security and integrity, any individual affiliated with a regulated school, course or program shall not be permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards.

III. DEFINITIONS

Regulated school, course or program

Educational providers and curricula approved by the Department or its policy boards to qualify individuals for a license, certificate or registration.

IV. RELATED DOCUMENTS

n/a

V. GENERAL PROVISIONS

    A. RESTRICTED PARTICIPATION

    The following are not permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards: 1. Owners or employees of a regulated school, course or program, including instructors; 2. Instructors currently regulated by the Department or one of its policy boards; 3. Individuals with a contractual relationship with a regulated school, course or program; 4. Anyone disciplined by a regulatory board or agency in any jurisdiction for violation of laws and regulations related to educational services or activities; 5. Individuals convicted of a felony or misdemeanor related to educational services or activities.

B. WAIVER OF RESTRICTION

The Director of the Department may, in his sole discretion, waive the restrictions stated in this policy for good cause shown, which said cause shall be stated in writing and retained on file.

Equal Employment Opportunity Policy (2530_Policy 200-18.pdf)

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Human Resources Policy #200-18 Equal Employment Opportunity

I. PURPOSE

In accordance with DHRM Policy 2.05 Equal Employment Opportunity, the purpose of this policy is to document the Department of Professional and Occupational Regulation’s commitment to EEO in all aspects of human resource management.

II. POLICY STATEMENT

The Department of Professional and Occupational Regulation shall comply with all state and federal laws pertaining to Equal Employment Opportunity and all applicable Executive Orders and Directives.

III. DEFINITIONS

N/A

IV. RELATED DOCUMENTS

    DHRM Policy 2.05 Equal Employment Opportunity Governor’s Executive Order Number Six (2010) Governor’s Executive Directive Number One (2010)

V. GENERAL PROVISIONS

A. APPLICABILITY

The provisions of this policy prohibit discrimination in all aspects of the hiring process and employment practices including:

    hiring, demotion, promotion, role change, in-band adjustment, layoff, and transfer; application of performance management and development; application of corrective actions, including disciplinary actions; and, compensation, pay practices, and other terms, conditions, and privileges of employment.

B. MONITORING AND COMPLIANCE

    The Human Resources Section shall monitor all aspects of DPOR human resource management to ensure compliance with all federal, state, and agency EEO requirements and provisions. The Human Resources Section shall investigate any allegation of discrimination by gathering information and corresponding with state and federal agencies regarding any discrimination claims.

Department Policy Establishment and Revision Procedures (1144_Policy 100-01.pdf)

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DIRECTOR’S POLICY #100-01 ESTABLISHING, REVISING AND REPEALING DEPARTMENT POLICY

Effective Date: May 22, 2017

Policy Title: Director’s Policy # 100-01 Establishing, Revising & Repealing Department Policy [POL4 01-100_01-v10]

Effective: 05/22/2017

Submitted By: Dawn Waters, Information Management Director

Guidance Document: Yes

Supersedes: Director’s Policy # 100-01 Establishing, Revising & Repealing Department Policy (Effective 09/21/2009)

Page 1 of 2

Approved By:

I. PURPOSE

The purpose of this policy is to establish procedures for creating, revising and repealing Department of Professional and Occupational Regulation (DPOR) Policy.

II. POLICY STATEMENT

Department of Professional and Occupational Regulation policies shall conform to all state and federal requirements.

In the absence of a Department policy, applicable state policies, directives and guidelines shall apply to the situation.

DPOR policies shall be accessible to all employees in electronic format in the shared DPOR Policy Manual folder.

III. DEFINITIONS

    Guidance document: Any document developed by a state agency or staff that provides information or guidance of general applicability to the staff or public to interpret or implement statutes or the agency's rules or regulations, excluding agency minutes or documents that pertain only to the internal management of agencies. Policy: Overall plan or guiding principles intended to influence and determine present and future Department decisions.

IV. RELATED DOCUMENTS

    Department of Human Resource Management Policies DPOR Director’s Policy #100-13 Establishing & Revising Department Procedures

V. GENERAL PROVISIONS

A. INFORMATION MANAGEMENT DIRECTOR

    The DPOR Information Management Director shall advise agency staff on the policy development process to ensure appropriate categorization of policy and procedure documents. In addition, the Information Management Director shall draft or collaborate on the drafting of agency policy; coordinate any policy review activities; and ensure that all agency policies comply with federal, state and Department directives. The Information Management Director shall determine the appropriate level of employee input or feedback, if any, prior to submitting the final policy to the DPOR Director for review and approval. Employee involvement in policy development may be limited to a senior management review or expanded to include a general solicitation of input/feedback from all employees. The Information Management Director shall determine whether the policy should be classified as a Guidance Document. Policies that meet the definition of a guidance document shall be posted to the Virginia Regulatory Town Hall.

B. CRITERIA FOR ESTABLISHING POLICY

    The decision to establish a DPOR policy shall be based on one or both of the following criteria: A policy is required in order to address a critical issue within the Department. A policy is required by federal or state laws, policies or guidelines (e.g., Equal Employment Opportunity, State Travel Regulations, Virginia Freedom of Information Act, and Virginia Department of Human Resource Management Policies).

C. INITIATING POLICY CHANGES

    The DPOR Director, Deputy Director(s) and Division Directors may e-mail requests for a new policy as well as amendment to, or deletion of, an existing policy to the Information Management Director. Any DPOR employee may request a policy change by submitting their request through his/her Division Deputy or Director. The request should identify the policy, the type of policy change (create, revise or delete) and a brief justification for the requested change.

D. REVIEW PROCESS

    Requests to create, revise or repeal a policy must be justified and consistent with federal, state and Department guidelines. The Information Management Director shall notify the requester of any reasons for not processing the policy change request and may offer alternative ways of addressing the issue (e.g., use of state policy, agency procedures, work unit desk procedures, agency guidelines). Any input/feedback obtained through an employee review shall be summarized for the Director to consider when reviewing the final draft of the policy. The Information Management Director shall submit a final draft of the policy to the DPOR Director for review and approval. Any additional changes requested by the Director shall be incorporated by the Information Management Director and resubmitted to the Director for signature.

E. POLICY AVAILABILITY

    The approved copy of agency policies shall be posted to the electronic DPOR Policy Manual on the shared I:\ drive. The Information Management Director shall notify all employees of policy changes by e-mail.

Regulant Name & Address Change Policy (1157_Policy 300-01.pdf)

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LICENSING & REGULATION POLICY #300-11 REGULANT NAME & ADDRESS CHANGES

Effective Date: June 13, 2017

Policy Title: Licensing & Regulation Policy # 300-01 Regulant Name & Address Changes

Document Information:

POL4 06-300_01-v7

Effective: 06/13/2017

Submitted By: Dawn Waters, Information Management Director

Guidance Document: Yes

Supersedes: Licensing & Regulation Policy # 300-01 Regulant Name & Address Changes (Effective 10/09/2009)

Page 1 of 1

Approved By:

I. PURPOSE

The purpose of this policy is to ensure consistent processing of name and address changes received by the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT

DPOR shall accurately record all requests for name and address changes in a timely manner and in accordance with established EAGLES address definitions, licensing and enforcement systems data entry standards, and United States Postal Service Address Standards.

III. DEFINITIONS

N/A

IV. RELATED DOCUMENTS

    Data Entry Standards USPS Address Standards

V. GENERAL PROVISIONS

    A. WRITTEN REQUESTS REQUIRED 1. Name and address change requests may be submitted by mail (including e-mail) or facsimile on a DPOR Name Change Form, DPOR Address Change Form, or other written format. On-line address changes may be performed by the regulant on the Department’s website. Telephone requests for name and address changes shall not be accepted. 2. Individual name change requests must be accompanied by a copy of a marriage certificate, divorce decree, court order, or other official documentation that provides legal proof of the name change. 3. Business name change requests must be accompanied by all information required by the appropriate board regulations for changing a business name (based on State Corporation Commission or locality business requirements).
] B. REQUESTS NOT INITIALLY RECEIVED BY THE APPROPRIATE LICENSING SECTION
    1. Any regulatory board receiving a request for a name and/or address change not related to the profession or occupation handled by that section shall forward the request to the appropriate licensing section for processing. 2. Compliance and Investigations Division personnel who determine that a regulant’s name, main address, and/or physical location is different from the name and address of record shall inform the regulant that a written request for the change with required documentation must be submitted to the appropriate licensing section at the Department of Professional and Occupational Regulation. The licensee’s record shall be changed only upon receipt of written notification. 3. Name and/or address changes submitted to the Education and Examinations Section will be posted to the candidate’s record, then forwarded to the appropriate licensing section to ensure three-year retention in the section’s daily files.
]

Fidelity Bond Requirements for Community Managers (5049_CIC Manager Requirement to Obtain and Maintain a S.pdf)

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Common Interest Community Board Guidance Document: Regarding the Requirement to Obtain and Maintain a Separate Fidelity Bond or Insurance Policy Required for Common Interest Community Managers to Comply with § 54.1-2346(D) of the Code of Virginia and 18 VAC 48-50-30.E of the Board’s Regulations Adopted September 20, 2012 Revised September 3, 2020 Effective December 10, 2020

I. Issue

Applicants for licensure as a common interest community manager must provide proof of compliance with the bond/insurance policy provisions in 18 VAC 48-50-30.E of the Board’s Regulations and § 54.1-2346(D) of the Code of Virginia.

Some applications have included the certificate of insurance for the association’s policy, which is required for compliance with §§ 55.1-1827(B) (property owners’ associations) or 55.1-1963(B) (condominium unit owners’ associations) of the Code of Virginia, with the common interest community manager listed as “additional insured.”

II. Applicable Regulations and Statutes

18 VAC 48-50-30.E of the Common Interest Community Manager Regulations states: “The applicant for a common interest community manager license shall submit evidence of a blanket fidelity bond or employee dishonesty

    and
insurance policy in accordance with § 54.1-2346 D of the Code of Virginia.

Proof of current bond or insurance policy with the firm as the named bondholder or insured must be submitted in order to obtain or renew the license.

The bond or insurance policy must be in force no later than the effective date of the license and shall remain in effect through the date of expiration of the license.”

§ 54.1-2346(D) of the Code of Virginia states: “It shall be a condition of the issuance or renewal of the license of a common interest community manager that the common interest community manager shall obtain and maintain a blanket fidelity bond or employee dishonesty insurance policy insuring the common interest community manager against losses resulting from theft or dishonesty committed by the officers, directors, and persons employed by the common interest community manager.

Such bond or insurance policy shall include coverage for losses of clients of the common interest community manager resulting from theft or dishonesty committed by the officers, directors, and persons employed by the common interest community manager.

Such bond or insurance policy shall provide coverage in an amount equal to the lesser of $2 million or the highest aggregate amount of the operating and reserve balances of all associations under the control of the common interest community manager during the prior fiscal year.

The minimum coverage amount shall be $10,000.”

§ 55.1-1827(B) of the Code of Virginia states: “Any association collecting assessments for common expenses shall obtain and maintain a blanket fidelity bond or employee dishonesty insurance policy insuring the association against losses resulting from theft or dishonesty committed by the officers, directors, or persons employed by the association, or committed by any managing agent or employees of the managing agent.

Such bond or insurance policy shall provide coverage in an amount equal to the lesser of $1 million or the amount of the reserve balances of the association plus one-fourth of the aggregate annual assessment income of such association.

The minimum coverage amount shall be $10,000.

The board of directors or managing agent may obtain such bond or insurance on behalf of the association.”

§ 55.1-1963(B) of the Code of Virginia states: “Any unit owners' association collecting assessments for common expenses shall obtain and maintain a blanket fidelity bond or employee dishonesty insurance policy insuring the unit owners' association against losses resulting from theft or dishonesty committed by the officers, directors, or persons employed by the unit owners' association, or

    and
committed by any common interest community manager or employees of the common interest community manager.

Such bond or insurance policy shall provide coverage in an amount equal to the lesser of $1 million or the amount of reserve balances of the unit owners' association plus one-fourth of the aggregate annual assessment of such unit owners' association.

The minimum coverage amount shall be $10,000.

The executive board or common interest community manager may obtain such bond or insurance on behalf of the unit owners' association.”

III. Board Policy

The statutes and regulations clearly require a bond or insurance policy in compliance with the provisions of 18 VAC 48-50-30.E of the Board’s Regulations and § 54.1-2346(D) of the Code of Virginia to be obtained and maintained by the common interest community manager separate from the association’s policy required in compliance with §§ 55.1-1827(B) (property owners’ associations) and 55.1-1963(B) (condominium unit owners’ associations).

Real Estate Instructor Qualification Guidelines (3666_Instructor Qualifications.pdf)

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Word Reduction: 7.7%

3666_Instructor Qualifications.pdf

The Real Estate Board is issuing this guidance document in order to interpret and implement the requirements of 18 VAC 135-20-360.B.3 and 18 VAC 135-20-360.C of the Board’s Regulations (effective April 1, 2008) as a means of providing information or guidance of general applicability to the public:

Introduction and Purpose

To ensure that Board-approved pre-license, continuing and post-license education courses meet the standards of quality deemed by the Board to be necessary to protect the public interest, health, safety, and welfare pursuant to § 54.1-2105 of the Code of Virginia, every Board-approved pre-license, continuing, and post-license education instructor must submit supporting documentation, possibly including, but not limited to, educational transcripts, professional certificates, letters of reference (a maximum of three), a resume, or any other type of documentation that verifies their expertise.

Legal and Regulatory Framework

This guidance is based on the regulations outlined in 18 VAC 135-20-360.B.3 and 18 VAC 135-20-360.C, which establish the requirements for instructor qualifications and documentation submission.

Instructor Qualification Requirements

Instructors must meet the standards set forth by the Board to ensure quality education and public safety. Supporting documentation is required to verify their qualifications.

Supporting Documentation Types

    Educational transcripts
    Official records of academic coursework and degrees.
    Professional certificates
    Certificates demonstrating relevant professional qualifications or licenses.
    Letters of reference
    A maximum of three letters from previous employers or professional contacts attesting to the instructor's expertise.
    Resume
    A detailed professional resume outlining experience and qualifications.
    Other documentation
    Any additional materials that verify the instructor's expertise and qualifications.

Standards of Quality and Public Safety

The submission and verification of appropriate documentation are essential to maintaining high standards of quality in education and ensuring the safety and welfare of the public.

Assessment of Esthetics Student Competence (5238_Assessment of a Students Competence in Esthetics.pdf)

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Board for Barbers and Cosmetology February 11, 2013 Guidance Document

Assessment of a Student’s Competence in Esthetics (Section 18 VAC 41-70-190.D)

Introduction

On February 11, 2013, the Board issued the following guidance:

Use of Documentation and Competency Examinations
    1. A licensed esthetics school with an approved esthetics program conducting an assessment of a student’s competence in esthetics may utilize documentation of hours and performances provided to the student by a school, as provided for in Section 18 VAC 41-70-230. 2. In addition to the documentation, the school may also consider the successful completion of a board-approved competency examination administered by the school when giving credit towards the requirements specified in subsections B & C of Section 18 VAC 41-70-190, and subsections A & B of Section 18 VAC 41-70-200.

Purpose of the Guidance Document

This guidance document is intended to assist its licensees and the public in understanding and applying the Board for Barbers and Cosmetology regulations.

Legal References

The law that governs the respective professions can be found in the Code of Virginia, 1950, as amended, in Title 54.1, Chapter 7.

Regulations in electronic format can be found online at www.dpor.virginia.gov.

Contact Information

The Board for Barbers and Cosmetology can be reached by phone at (804) 367-8509 or by email at barbercosmo@dpor.virginia.gov.

Master Barber Licensing Eligibility Guidelines (6640_Master Barber Applicants who have Already Complete.pdf)

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[Calibri-Bold]Board for Barbers and Cosmetology November 19, 2018 Guidance Document : Master Barber Applicants who have Already Completed Training Equivalent to the Master Barber Curriculum

[Arial-BoldMT]Interpretation of whether applicants for the master barber license who have already completed approved training covering the master barber topics can be issued the license when the master barber regulations become effective

Applicants who completed a Board approved 1,500 hour barbering program, 3,000 hour registered barber apprenticeship, or a Department of Education barbering program and who passed the barbering examinations prior to December 11, 2017 meet the training and examination requirements for the master barber license as established 18 VAC 41-20-20.

Applicants who completed a Board approved 1,500 hour barbering program, 3,000 hour registered barber apprenticeship, or a Department of Education barbering program, but who were unable to take the barbering exam prior to December 11, 2017 meet the training requirements for the master barber license as established 18 VAC 41-20-20, but will need to pass the master barber examinations in order to qualify for the license.

[Arial-BoldMT]Training and Examination Requirements for Master Barber Applicants
    1. Applicants who completed approved training covering the master barber topics prior to the effective date of the regulations may be eligible for licensure without additional training if they meet the examination requirements. 2. Applicants who have not completed the required training but have completed equivalent training may qualify by passing the master barber examinations. 3. The specific training and examination requirements are detailed in 18 VAC 41-20-20.

Reasonable Accommodation Requests for Assistance Animals (6045_Reasonable Accommodation Requests for Assistance A.pdf)

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Title: 6045_Reasonable Accommodation Requests for Assistance A.pdf

Guidance documents do not have the force and effect of law.

Statutory provisions supersede if guidance in this document conflicts with state or federal law.

Guidance Document Reasonable Accommodation Requests for Assistance Animals

Adopted by: Real Estate Board on October 26, 2016 Fair Housing Board on March 1, 2017

Introduction

As a means of providing information or guidance of general applicability to the public, the Real Estate Board and Fair Housing Board issue this guidance document to interpret the requirements of 18 VAC 135-50 (Fair Housing Regulations).

The purpose of this guidance document is to address issues regarding the “verification” of reasonable accommodation requests for assistance animals, particularly those assistance animals that provide emotional support or other seemingly untrained assistance to persons with a disability.

I. IN TRODUCT ION

When the Virginia Fair Housing Law (“VFHL”) and its federal counterpart, the Fair Housing Act (“FHA”), were amended in the late 1980s to include disability as a protected class, legislators created targeted protections for persons with a disability.

Specifically, persons with a disability were given the right to seek reasonable accommodations (changes to rules, practices, policies, etc.) and modifications (physical alterations to the premises) to ensure the opportunity to enjoy equal access to housing.

Since that time, and perhaps with greater frequency in recent years, persons with a disability and housing providers have faced questions over making accommodations to policies that restrict pets or assistance animals.

While service animals—such as dogs that guide visually impaired persons, alert hearing impaired persons to sounds and alarms, or perform tasks for mobility impaired individuals—are not a new phenomenon, increasingly there are a growing number of instances in which persons with a disability derive other types of support or assistance from animals.

Today, it is just as common for an animal to provide emotional support, comfort, or companionship to a person with a mental impairment.

Some animals are naturally sensitive to a person’s blood sugar levels and can alert when an individual who has diabetes reaches a dangerous threshold; others will alert when sensing that a person with a disability is about to experience a seizure.

Often, the animal in question provides such assistance without any formal training but instead through innate abilities the animal possesses.

Such innate assistance, though, particularly when coupled with a person who has “invisible” impairments, reportedly presents challenges for housing providers with pet restriction policies.

Housing providers suggest that some individuals “game the system,” and abuse the legal protections in place for persons with disabilities, by fraudulently claiming an “invisible” impairment and declaring their pet an assistance animal.

For instance, housing providers complain that there are an influx of websites and other third-party sources offering assistance animal “certifications” without any firsthand knowledge of whether the animal provides a needed service or support, or even if the individual tied to the request is a person with a disability.

More recently, some housing providers point to what appear to be form letters from medical professionals vouching for persons to have such an animal without evidence of effort to verify either disability or the claimed assistance.

Fundamentally, some housing providers contend that the VFHL and FHA, in their current form, leave little room to question such verifications—especially when an individual presents an assistance animal “certification” obtained from an online source—without the risk of inviting a discrimination charge.

For the reasons below, we believe this is not the case, as adequate, appropriate protections already exist in both fair housing and health professions laws.

II. BACKGROUND

In the late 1980s, Congress and the General Assembly amended their respective fair housing laws to prohibit discrimination against persons with a disability in residential housing transactions.

To ensure full and equal access to housing, the VFHL and FHA were further amended to provide persons with a disability additional protection in the form of requiring reasonable accommodations “in rules, practices, policies, or services when such accommodations may be necessary to afford such person [an] equal opportunity to use and enjoy a dwelling.”

A person is considered disabled under the VFHL and FHA when the person:

    has a physical or mental impairment that substantially limits one or more of their major life activities; has a record of having such an impairment; or is regarded as having such an impairment.

“Mental impairments” include, but are not limited to, “emotional or mental illness... autism, epilepsy... [and] emotional illness.”

Thus, an accommodation aimed at ameliorating the effects of a mental impairment may be required where it is shown that the accommodation is reasonable and necessary to afford a person with a mental or emotional impairment an equal opportunity to use and enjoy the dwelling.

The mental impairments above are emphasized because such so-called invisible impairments are often at the center of an accommodation request for an assistance animal.

Differentiation between assistance animals—a different and broader class of animals that assist people with disabilities—and “service dogs” is a fundamental legal distinction for purposes of fair housing accommodation requests.

A. Service Animals and Public Accommodations

The federal Americans with Disabilities Act, as amended (“ADA”),

and its state counterpart, the Virginians with Disabilities Act, as amended (“VDA”),

prohibit discrimination against people with disabilities (physical or mental) in employment, the provision of public services, and in public accommodations.

Both laws focus, in part, on ensuring that persons with a disability have equal access to places of public accommodation (e.g., hotels, shopping centers, restaurants, etc.) in all areas otherwise open to the public.

Provisions of the ADA and VDA apply to public accommodations and do not extend to residential housing.

Public entities covered by these laws must allow a person with a disability to be accompanied by a service animal, narrowly defined as an animal trained to assist persons with visual, hearing, or mobility impairments.

Under the ADA, “the provision of emotional support, well-being, comfort, or companionship” is not, by itself, sufficient to be classified as a service animal.

When evaluating a reasonable accommodation request, a public accommodation may verify that an animal is required because of a disability (although it cannot inquire about the nature of a person’s impairment) and ask what tasks the service animal has been trained to perform.

During its 2016 legislative session, the Virginia General Assembly amended the VDA to deem it a misdemeanor criminal offense for a person to access a public accommodation by falsely representing an animal as a service dog or hearing dog.

B. Assistance Animals, Private Homes, and Fair Housing

In contrast, the VFHL and FHA focus exclusively on accommodations needed by a person with a disability in order to have full and equal access to their home.

These laws take a broader approach and require housing providers to accommodate not only service animals as traditionally understood under the ADA, but also assistance animals that offer necessary support to persons with a disability without regard to training or tasks performed.

Accommodation of untrained emotional support animals may be required under the FHA if such accommodation is reasonably necessary to allow a person with a disability an equal opportunity to enjoy and use residential housing.

When evaluating a reasonable accommodation request under fair housing law, a housing provider may verify that the requester meets the definition of disabled (although it cannot inquire about the specific nature of a person’s impairment) and ask how the claimed assistance animal will allow the person with a disability to use and enjoy the dwelling.

C. Assistance Animal and Accommodations Case Law

The physical and philosophical distinction between public and private spaces underscores why the law requires different approaches to reasonable accommodations in each setting.

In

    See, 28 C.F.R. § 35.136(f). See, Va. Code § 51.5-44.1.

The legal framework emphasizes that the approach to accommodations varies depending on the context and setting, ensuring protections are appropriately tailored to each environment.

6045_Reasonable Accommodation Requests for Assistance A.pdf

Guidance documents do not have the force and effect of law.

Guidance Document Reasonable Accommodation Requests for Assistance Animals

Guidance documents do not have the force and effect of law.

Statutory provisions supersede if guidance in this document conflicts with state or federal law.

Publishing its final rule regarding assistance animals in government-funded housing, the U.S. Department of Housing and Urban Development (“HUD”), which is the agency charged with enforcing the FHA, recognized that “assistance animals” include “service dogs” but also animals that “alert[] individuals to impending seizures and providing emotional support to persons who have a disability-related need for such support.” During its rule-making process, HUD found “a valid distinction between the functions animals provide to persons with disabilities in the public arena, i.e., performing tasks enabling individuals to use public services and public accommodations, as compared to how an assistance animal might be used in the home.” In particular, HUD reasoned that assistance animals, including emotional support animals, “provide very private functions for persons with mental and emotional disabilities” that alleviate the effects of such disabilities without any specialized training.

Federal and Court Interpretations of Assistance Animals

In essence, the federal rule-making process concluded that there is a notable difference in the type of accommodation one may need in order to access public venues (e.g., restaurants, shopping centers, etc.) than in the type of accommodation a person with a disability may need to have full access to and enjoyment of their home. For instance, in Overlook Mutual Homes, Inc. v. Spencer, an Ohio federal district court thoroughly weighed whether the FHA imposed a training requirement on an animal in order for it to be approved as a reasonable accommodation. In ruling the FHA imposed no such requirement, the court reasoned, “Simply stated, there is a difference between not requiring the owner of a movie theater to allow a customer to bring her emotional support dog, which is not a service animal, into the theater to watch a two-hour movie, an ADA-type issue, on one hand, and permitting the provider of housing to refuse to allow a renter to keep such an animal in her apartment in order to provide emotional support to her and to assist her to cope with her depression, an FHA-type issue, on the other.” This analysis alone was enough to sway the court, but it further discussed with approval the distinctions drawn by HUD in issuing the above-cited rule to hold that an animal can qualify as a reasonable accommodation under the FHA even if the animal is not individually trained (as required by the ADA for public accommodations) but rather is an emotional support animal.

Case Law Supporting Untrained Assistance Animals

Other federal courts have since adopted this reasoning. In North Dakota, the district court denied summary judgment for a housing provider who refused to provide an accommodation to its policy of charging additional fees for an untrained assistance animal. In doing so, the court held that “the FHA encompasses all types of assistance animals regardless of training” that ameliorate the effects of either physical or mental disabilities. Before reaching its decision, the court reviewed the competing positions on this issue and reasoned that it must necessarily distinguish accommodations for places of public accommodation from those for housing given the type of access a person with a disability needs to have full and equal enjoyment of each. A federal district court in Florida reached the same conclusion in holding that an untrained “emotional support animal” could be a reasonable accommodation under the FHA. Similarly, the federal district court in Nevada likewise held that the FHA imposed no training requirements for assistance animals, and in doing so, refused to apply the ADA definition of service animal when analyzing issues related to accommodations for assistance animals under the FHA.

The clear trend in FHA case law is to permit reasonable accommodations for (untrained) assistance animals where a nexus exists between the requesting person’s disability and the function or assistance that the animal provides. If the requester is able to show how the accommodation (for example, an assistance animal) ameliorates one or more effects of their disability, such a connection exists and the accommodation should be granted as “necessary to afford such person a n equal opportunity to use and enjoy a dwelling.” For assistance animals, this means there must be a relationship between the person’s disability and the function or assistance provided by the animal. There is, however, no requirement under the VFHL or the FHA that an animal must be trained or “verified” to provide the claimed assistance.

III. Analysis

We agree with HUD, DOJ, and the multiple federal courts that have addressed this issue, that providing an accommodation to allow a person with a disability full access to and enjoyment of their home is necessarily different from providing accommodation to access a public place for an abbreviated period of time. Given the persuasive reasoning expressed by these authorities, we posit that the VFHL likewise distinguishes between ADA/VDA “service animals” and imposes no such training requirement for assistance animals. Nor should there be. Increasingly, animals are proving useful to lessen the effects of mental and emotional disabilities such as anxiety, autism, post-traumatic stress disorder (“PTSD”), etc., because animals have been shown to have the innate ability to relieve depression and anxiety, reduce stress and stress-related pain, provide companionship, and detect seizures. In particular, it is widely recognized that animals, typically dogs, are helpful in treating military service members and veterans diagnosed with PTSD.

A. Reliable Verification of Disability

Housing providers seeking clarification about third-party verification should redirect their attention away from animal training or certification, which is unnecessary and legally insufficient. They also should not be daunted by the prospect of potential litigation into accepting dubious verifications limited to vague statements of how an assistance animal would benefit the requester, but rather should insist on supplemental credible confirmation of underlying disability. As with any other reasonable accommodation request, housing providers are absolutely within their rights to focus first on establishing the legitimacy of the requesting party’s disability status as defined by fair housing law. Then, as stated above, the only issue remaining is evaluation of information to determine whether the animal provides assistance that ameliorates the effects of the established disability. Thus, if a person suffering from PTSD—as diagnosed by their treating physician—receives assistance from an untrained dog in the form of emotional support, lessened anxiety, or exiting a building quickly when experiencing a flashback, the housing provider must make exceptions to any pet limitation policies that may normally apply to the housing in question (with no further requirement that an assistance animal be trained, certified, or verified). Conversely, where a prospective tenant fails to provide credible documentation of either a qualifying disability or cannot show a relationship to the claimed assistance from an animal, the housing provider may request additional information from a reliable third party “in a position to know about the individual’s disability.”

B. Best Practice Recommendations

Housing providers should only seek “reliable disability-related information” that:

    1. Establishes that the person is “disabled” as defined by the FHA and VFHL; 2. Describes the needed accommodation (e.g., assistance animal); and 3. Demonstrates how the requested accommodation is related to and will help ameliorate the effects of the disability.

We caution, however, that housing providers should rarely require access to an individual’s medical records or details concerning the nature or severity of the person’s disability.

Additionally, care should be taken to keep the documentation confidential given its personal and health-related nature.

Finally, we cannot warn strongly enough against rules or procedures that would unduly restrict the process a person with a disability uses when seeking a reasonable accommodation; to do so

6045_Reasonable Accommodation Requests for Assistance A.pdf

Guidance documents do not have the force and effect of law.

Guidance Document Reasonable Accommodation Requests for Assistance Animals

I. Introduction

HOUS. AND URBAN DEVEL. AND DEP’T OF JUSTICE, “Reasonable Accommodations under the Fair Housing Act,” May 17, 2004, p. 13 (Response to question 18) (link: http://www.hud.gov/offices/fheo/library/huddojstatement.pdf)

    32 Id. 33 See, 18 VAC 135-50-200(D)(2) incorporating by reference the JOINT STATEMENT OF U.S. DEP’T OF HOUS. AND URBAN DEVEL. AND DEP’T OF JUSTICE “Reasonable Accommodations Under the Fair Housing Act” at 13-14.

II. Guidance on Reasonable Accommodation Requests for Assistance Animals

Guidance documents do not have the force and effect of law. Statutory provisions supersede if guidance in this document conflicts with state or federal law.

Could have a chilling effect on persons with disabilities, perhaps most especially those with intellectual or mental impairments.

Housing providers should not impose additional deposits or fees as a condition of granting a reasonable accommodation request for an assistance animal.

    34 Charging such fees in the absence of significant damage, or based only on unjustified assumptions about an animal, goes against the anti-discrimination nature of the statutes in place to protect persons with a disability. The animal is essentially functioning as an assistive device in such circumstances; so just as a housing provider should not impose a wheelchair deposit for potential carpet damage, it should not demand upfront money for animal damage that may never occur. Of course, persons with a disability are nonetheless responsible for any damages actually caused by an assistance animal, and housing providers retain the right to seek recovery for damages that exceed normal wear and tear (whether caused by an assistance animal or a wheelchair).

When a housing provider seeks additional information from a person seeking a reasonable accommodation for an assistance animal, it may be advisable to grant a temporary exception to any pet limitation policy pending its submission.

Such a temporary exception may serve to avoid claims that the housing provider refused the reasonable accommodation request.

Ultimately, if the person seeking a reasonable accommodation for an assistance animal cannot provide reliable evidence supporting their disability status as defined by FHA or VFHL, or fails to establish the required nexus between the disability and the assistance the animal provides, then the housing provider may deny such request.

III. Therapeutic Relationships

The evaluation of a reasonable accommodation request is “a highly fact specific inquiry” demanding individual, case-by-case consideration by housing providers.

As a result, compiling an exhaustive inventory of “acceptable” documentation (or, alternatively, a list of unacceptable authenticators) for verification purposes is inadvisable, if not practically impossible, because a requester must be allowed to submit credible information that may not otherwise appear on a list.

    34 See, 18 VAC 135-50-200(D)(2) incorporating by reference the JOINT STATEMENT OF U.S. DEP’T OF HOUS. AND URBAN DEVEL. AND DEP’T OF JUSTICE “Reasonable Accommodations Under the Fair Housing Act,” Question 11 at 9-10. 35 Id. 36 See, Windsor Plaza, 289 Va. at 55 citing Scoggins v. Lee's Crossing Homeowners Ass'n, 718 F.3d 262, 272 (4th Cir. 2013).

IV. Verification of Disability and Reliability of Third-Party Verifiers

Guidance documents do not have the force and effect of law. Statutory provisions supersede if guidance in this document conflicts with state or federal law.

We caution against limiting the pool of acceptable persons or entities qualified to verify disability status— as well as the imposition of higher or different standards based on type of disability (e.g., mental health vs. physical impairment)— to avoid the risk of discrimination against a qualified person with a disability in an unusual or unforeseeable circumstance.

For example, limiting verification documentation exclusively to physicians, psychiatrists, or similar health care professionals may disenfranchise otherwise eligible persons with a disability who lack the financial or logistical means to access medical care for a period of time.

However, this does not mean housing providers are prohibited from asking disability verification sources for reasonable documentation of their reliability.

In light of expressed concerns from some housing providers about hesitancy to request any information to avoid a potential fair housing complaint or charge, this guidance provides examples of sources considered to meet the “reliable third party” standard as expressed in the HUD/DOJ Joint Statement.

In general, housing providers may ask that the verifier have a therapeutic relationship with the requester, in order to establish their reliability as a “third party who is in a position to know” about the individual’s disability.

For disability verification purposes, we consider “therapeutic relationship” to mean the provision of medical care, program services, or personal care services done in good faith, in the interests of the person with a disability, by:

    • a mental health service provider as defined in Va. Code § 54.1-2400.1; • an individual or facility under the rights, privileges, and responsibilities conferred by a valid, unrestricted state license, certification, or registration to serve persons with disabilities; • a member of a peer support or similar group that does not charge service recipients a fee, or impose any actual or implied financial requirement, and who has actual knowledge about the requester’s disability; or • a caregiver with actual knowledge about the requester’s disability.

Housing providers also may request verifiers authenticate all or some of the following information to help evaluate their reliability and knowledge of the requester’s disability:

    • General location of the provision of care, as well as duration (for example, number of in-person sessions within the preceding 12 months); • Whether the verifier is accountable to or subject to any regulatory body or professional entity for acts of misconduct; • Whether the verifier is trained in any field or specialty related to persons with disabilities in general or the particular impairment cited (again, being cautious not to venture into the nature and scope of the requester’s disability); or • Whether the verifier is recognized by consumers, peers, or the public as a credible provider of therapeutic care.

V. Examples of Presumed Reliable Third-Party Verifiers

• Persons licensed or certified by the Virginia Boards of Audiology and Speech-Language Pathology; Counseling; Dentistry; Medicine; Nursing; Optometry; Pharmacy; Physical Therapy; Psychology; or Social Work, when acting within their scope of practice to treat the requester’s claimed disability.

• Any health care provider on active duty in the armed services or public health service of the United States at any public or private health care facility while such practitioner is so commissioned or serving, and in accordance with his official duties and scope of practice to treat the requester’s claimed disability.

• Persons in compliance with the regulations governing an organization or facility qualified to treat the requester’s claimed disability and licensed by the Department of Behavioral Health and Developmental Services; the Department for Aging and Rehabilitative Services; or other similar non-medical service agency.

• Unlicensed counselors or therapists rendering services similar to those falling within the standards of practice for professional counseling, as defined in Va. Code § 54.1-3500, including members of peer support groups, so long as the person with a disability benefiting from such services is not subject to a charge or fee, or any financial requirement, actual or implied.

• A licensed or certified practitioner of the healing arts in good standing with his profession’s regulatory body in another state, who has a bona fide practitioner-patient relationship with the requester in compliance with all requirements of applicable Virginia law and regulations.

**Note:** This list is not meant to be exhaustive.

VI. Online Disability Verifications and Documentation

In situations involving verification from an out-of-state practitioner not regulated by the Virginia Board of Medicine, the practitioner should be licensed or certified by both the other state’s applicable regulatory body as well as the jurisdiction where the person with a disability was located at the time services were provided (presumably, in most cases, Virginia).

Housing providers with reason to believe a disability verification was obtained via telemedicine in particular (e.g., online verification) may authenticate the information to ensure compliance with Virginia Board of Medicine guidance that states, in part: “Practitioners who treat or prescribe through online service sites must possess appropriate licensure in all jurisdictions where patients receive care.”

In order to assess the reliability of the verifier when evaluating a reasonable accommodation request, a housing provider—or the Virginia Fair Housing Office (VFHO) in the event of a complaint—may question the basic nature of the interaction among the verifier and the requester.

(In fact, as part of perfecting a fair housing complaint for filing, the VFHO asks medical or mental health professional verifiers to certify their willingness to testify under oath as to the disability-related need for the requested accommodation.)

We emphasize the need to focus not on the nature or severity of the condition or diagnosis, but rather the credibility of the information provided in establishing the verifier’s qualifications as being in a position to know about the person’s disability.

To determine whether a disability verification that appears questionable to the housing provider—or the VFHO in the event of a complaint investigation—results from a bona fide practitioner-patient relationship, the verifier may be asked to affirm compliance with Virginia law governing the practice of health professions, as well as adherence to Board of Medicine official guidance on telemedicine as applicable.

VII. Conclusion

The U.S. Supreme Court has held that the FHA is remedial in nature and requires “generous construction” in order to combat pervasive discrimination against persons with a disability.

Allowing housing providers to challenge disability verifications arbitrarily, or require overly burdensome documentation from individuals making reasonable accommodation requests, would...

Title: 6045_Reasonable Accommodation Requests for Assistance A.pdf

Sections:

- Guidance documents do not have the force and effect of law. - Guidance Document Reasonable Accommodation Requests for Assistance Animals

Main Content:

eopardize the fundamental protections in place for persons with a disability under fair housing laws.

Moreover, amending the VFHA to make state-level rules governing assistance animals more stringent would only create a false sense of security or safe harbor; Virginia housing providers would remain subject to federal complaints or charges by HUD under FHA, just as they are now.

At the same time, ensuring that residential housing providers can request and obtain reliable, credible disability verification in support of accommodation requests for assistance animals preserves the integrity of the process for all parties.

Virginia law governing professional licensure of health care practitioners sufficiently addresses the stated concerns of housing providers regarding requests for a therapeutic relationship between the requester and the verifier.

The Board of Medicine’s guidance on telemedicine in particular appears to prohibit the fraudulent “verification mills”41 cited by some industry advocates.

Given that no statutory deficiency appears evident in relation to the issues raised, we offer this guidance to demonstrate that asking disability verification sources to document a therapeutic relationship with the accommodation requester is a reasonable way for housing providers to evaluate third-party reliability.

Pending submission of additional supporting information, it may still be prudent for housing providers to grant a temporary exception to any pet limitation policy, in the spirit of the kind of informal interactive process preferred by HUD.42

In this way, discussions remain open and the housing provider may avoid claims of undue delay in providing a response to the accommodation request, which could be considered a denial.

    40 See, e.g., City of Edmonds v. Oxford House, Inc., 514 U.S. 725, 731 (1995); Trafficante v. Metro. Life Ins. Co., 409 U.S. 205, 212 (1972). 41 See, “Fraudulent Requests for Accommodation of Assistive/Emotional Support Animals,” Virginia Apartment Management Association for Affordable Housing, Real Estate Law and Mortgages Workgroup of the Virginia Housing Commission, July 2016 (http://services.dlas.virginia.gov/User_db/frmView.aspx?ViewId=4608&s=16). 42 See, 18 VAC 135-50-200(D)(2) incorporating by reference the JOINT STATEMENT OF U.S. DEP’T OF HOUS. AND URBAN DEVELOPMENT AND DEP’T OF JUSTICE, AT P. 7-9 (ANSWER TO QUESTION 7).

Opticianry Program Approval Guidelines (5727_Interpretation of Board Approved Opticianry Progra.pdf)

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Interpretation of Board Approved Opticianry Program(s)

Introduction

Board for Hearing Aid Specialists and Opticians April 15, 2015

Guidance Document: Board Approved Opticianry Program(s)

Interpretation of what may constitute a “board approved two-year course in a school of opticianry” as noted in 18 VAC 80-30-20.5.a.

A Board approved course is a completed two-year course in a school of opticianry accredited by the Commission on Opticianry Accreditation (COA).

Definition of a Board Approved Course

A Board approved course is a completed two-year course in a school of opticianry accredited by the Commission on Opticianry Accreditation (COA).

Criteria for Approval

To be considered a Board approved course, the program must meet the following criteria:

    Be a completed two-year course. Be offered by a school of opticianry accredited by the Commission on Opticianry Accreditation (COA).

Identification and Interpretation

This guidance clarifies the requirements and standards for courses to be recognized as approved by the Board, ensuring consistency and quality in opticianry education.

Maximum Fees for Resale Disclosures in Virginia (7545_Bulletin Maximum Allowable Preparation Fees - Cond.pdf)

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1.12.23, amended 7.01.23 DEPARTMENT OF PROFESSIONAL & OCCUPATIONAL REGULATION

Introduction and Legal Context

Common Interest Community Board | www.dpor.virginia.gov

MAXIMUM ALLOWABLE PREPARATION FEES

Condominium Unit Owners’, Property Owners’, and Cooperative Proprietary Lessees’ Associations

Includes Fees Updated January 12, 2023, Amended July 1, 2023

Virginia law requires that when reselling a unit or lot in a common interest community, the unit/lot owner must provide a potential purchaser with certain legally required information regarding the development, common elements/area, and the association.

The Virginia Resale Disclosure Act (§ 55.1-2307, et seq.) calls the legally required information a resale certificate.

The resale certificate must be requested by the seller, prepared by the association, and delivered to the potential purchaser.

Because compiling the required documents involves time, effort, and resources, the law allows the preparer to assess reasonable fees, but sets a maximum amount for such fees.

Associations may charge the fees as established in § 55.1-2316.B, provided the requirements of § 55.1-2316.E* are met. (See adjacent table.)

To account for inflation, the law automatically adjusts the maximum fees applicable to unit owners’ associations every five years, based on the U.S. Average Consumer Price Index (CPI).

The General Assembly established the initial cap amounts in 2008. The current fees (displayed in bold) are effective as of January 12, 2023. The next mandatory CPI adjustment will occur in 2028.

Current Fee Schedule (Effective January 12, 2023)

PREPARERS of RESALE CERTIFICATES are allowed to charge no more than the following maximum fees for only the following tasks:

    $141.31 for inspection of the unit if authorized in the declaration and as required to prepare the resale certificate. $211.96 for preparation and delivery of the resale certificate in paper form (for no more than two copies) OR $176.64 total in electronic form. Only one fee shall be charged for preparation and delivery of the resale certificate. $70.66 for an additional fee to expedite the inspection, preparation, and delivery of the resale certificate (if completed within five business days of the request) -- but only if the preparer agrees to do so (optional at request of seller/agent). $35.33 for an additional hard copy of the resale certificate (optional at request of seller/agent). Actual cost for third-party commercial delivery service to hand-deliver or overnight the resale certificate (optional at request of seller/agent). $70.66 post-closing fee charged to the purchaser to update ownership records of the unit owners’ association. $70.66 for pre-settlement updates to the resale certificate. $141.31 for additional inspection of the unit if authorized by the declaration (optional at request of purchaser/agent).

Pursuant to § 55.1-2316.A of the Virginia Resale Disclosure Act and unless provided otherwise by the association, the appropriate fees shall be paid when the resale certificate, updated resale certificate, or financial update is requested.

The seller shall be responsible for all fees associated with the preparation and delivery of the resale *Subsection E of § 55.1-2316 requires an association to be registered with the Common Interest Community Board, current in filing its most recent annual report with the Board, current in paying any assessments by the Board, and provide the option to receive the disclosure packet electronically in order to collect the fees provided in this bulletin. See page 2 of this form for more information on association registration.*

07.01.18

certificate, including any fees for inspection of the unit. The requesting party shall pay any fees for the preparation and delivery of the updated resale certificate or financial update.

What to do if your association is not registered/not current in filing with the CIC Board

If your association is not registered with the CIC Board, or is not current in filing an annual report to the CIC Board, then your association is prohibited from collecting fees authorized by § 55.1-2316.E.

To verify if your association is registered with the CIC Board, or to verify your association’s current registration status, you may use the License Lookup feature on the website for the Department of Professional and Occupational Regulation (http://www.dpor.virginia.gov).

You may also contact the CIC Board office.

To register an association, or to file an annual report, your association must submit a completed registration or annual report application, along with the required application fees and payments.

The application is available on the CIC Board website (http://www.dpor.virginia.gov/Boards/CIC-Board/).

Your association will also be required to certify that it has adopted, or will adopt, an association complaint procedure as required by § 54.1-2354.4 of the Code of Virginia, and the Common Interest Community Ombudsman Regulations.

Please be advised that receipt of an application and the deposit of fees/payments by the CIC Board do not indicate CIC Board approval of the application.

For additional information, contact the CIC Board office by email at cic@dpor.virginia.gov or by telephone at 804-367-8510.

Degree Programs as Alternative Licensing Pathways (6369_Qualifying for Operator and Installer Licensure Us.pdf)

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Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals Guidance Document: Qualifying for Operator and Installer Licensure Using Certain Degree Programs in Lieu of Board-Approved Training

Adopted April 19, 2018

I. Background

The Board’s Onsite Sewage System Professionals Licensing Regulations include several options to qualify for licensure. Among the entry options, the qualifications for master conventional and alternative onsite sewage system installers, master conventional and alternative onsite sewage system operators, and journeyman alternative onsite sewage system operators include provisions for completion of training approved by the Board.

Board staff has received an inquiry whether certain degree programs could be used in lieu of completion of the training approved by the Board.

II.

Policy

The Board adopts the following policy as it pertains to licensing of individuals engaged in the provision of regulated activities:

    The Onsite Sewage System Professionals Licensing Regulations provide options for entry that include completion of 10 to 20 hours of education approved by the Board covering the basics of operation and installation, as applicable to the license being sought, of onsite sewage systems. Applicants seeking to qualify under 18VAC160-40-130.1 or 18VAC160-40-130.3 (master conventional onsite sewage system installer); 18VAC160-40-160.2 or 18VAC160-40-160.3 (master alternative onsite sewage system installer); 18VAC160-40-190.2 (master conventional onsite sewage system operator); 18VAC160-40-210.1 (journeyman alternative onsite sewage system operator); and 18VAC160-40-220.1 or 18VAC160-40-220.3 (master alternative onsite sewage system operator) may substitute the “Education Required” pursuant to the respective regulation with an acceptable degree as provided in 18VAC160-40-280. The applicant must meet all other requirements of the Board, including appropriate documentation of qualifying experience. Board staff may request additional information from the applicant to confirm the education component has been satisfied and all eligibility criteria have been met.

Guidance on Hybrid Real Estate Appraisals (6670_Real Estate Appraiser Board Proposed Guidance Docu.pdf)

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Guidance Document Real Estate Appraiser Board

Page 1 of 6

Real Estate Appraiser Board Guidance Document: Hybrid Appraisals

I. Purpose

As a means of providing information or guidance of general applicability to the public, the Real Estate Appraiser Board (Board) is issuing this guidance document in order to assist its licensees in understanding hybrid appraisals.

To ensure the Board’s licensees (individual real estate appraisers and appraisal management companies) comply with its laws and regulations, the Board directs its licensees to review the following information.

II. Background

The following are relevant excerpts from the Board’s Appraisal Management Company laws and regulations:

    § 54.1-2020. Definitions.
    A. As used in this chapter, unless the context clearly requires otherwise: "Appraisal services" means acting as an appraiser to provide an appraisal or appraisal review. "Appraiser" means a person
    licensed or certified under § 54.1-2017 and as otherwise provided in Chapter 20.1 (§ 54.1-2009 et seq.). "Board" means the Virginia Real Estate Appraiser Board. "Uniform Standards of Professional Appraisal Practice" means the Uniform Standards of Professional Appraisal Practice adopted by the Appraisal Standards Board of the Appraisal Foundation. B. The definitions contained in § 54.1-2009 shall be applicable except to the extent inconsistent with the definitions contained in this chapter. In accordance with § 2.2-4002.1 of the Code of Virginia, this guidance document conforms to the definition of a guidance document in § 2.2-4101.

§ 54.1-2022. Appraisal management companies.

A. An appraisal management company shall not enter into any contracts or agreements with an independent appraiser for the performance of real estate appraisal services unless the independent appraiser is licensed to provide that service under § 54.1-2017 and as otherwise provided in Chapter 20.1 (§ 54.1-2009 et seq.).

C. No employee, director, officer, or agent of an appraisal management company shall influence or attempt to influence the development, reporting, result, or review of a real estate appraisal through coercion, extortion, collusion, compensation, inducement, intimidation, bribery, or in any other manner, including:

    • Any other act or practice that impairs or attempts to impair a real estate appraiser's independence, objectivity, or impartiality. • No other specific acts listed here.

18 VAC 130-30-120. Grounds for Disciplinary Action.

The board has the power to fine any regulant, to place any regulant on probation, and to suspend or revoke any license issued under the provisions of Chapter 20.2 (§ 54.1-2020 et seq.) of Title 54.1 of the Code of Virginia and the regulations of the board, in accordance with § 54.1-201 A 7 and § 54.1-202 of the Code of Virginia and the provisions of the Administrative Process Act (§ 2.2-4000 et seq. of the Code of Virginia) when any regulant has been found to have violated or cooperated with others in violating any provision of Chapter 20.2 of Title 54.1 of the Code of Virginia, any relevant provision of the Uniform Standards of Professional Appraisal Practice as developed by the Appraisal Standards Board of the Appraisal Foundation, or any regulation of the board.

18 VAC 130-30-160. Prohibited Acts.

The following acts are prohibited and any violation may result in disciplinary action by the board:

    1. Violating, inducing another to violate, or cooperating with others in violating any of the provisions of any of the regulations of the board or Chapter 20.2 (§ 54.1-2020 et seq.) of Title 54.1 of the Code of Virginia, or engaging in any acts enumerated in § 54.1-111 of the Code of Virginia. 2. Engaging in any acts enumerated in subsections A through D of § 54.1-2022 of the Code of Virginia. 3. Failing to act as an appraisal management company in a manner that safeguards the interests of the public.

The following are relevant excerpts from the Board’s Real Estate Appraiser laws and regulations:

    § 54.1-2009. Definitions.
    As used in this chapter, unless the context clearly indicates otherwise: "Appraisal" means an analysis, opinion, or conclusion relating to the nature, quality, value, or utility of specified interests in, or aspects of, identified real estate or identified real property.
    • An appraisal may be classified by subject matter into either a valuation or analysis.
    • A "valuation" is an estimate of the value of real estate or real property.
    • An "analysis" is a study of real estate or real property other than estimating value.
    • The term "appraiser" or "appraisal" may be used only by a person licensed or certified by the Board.
    18VAC130-20-10. Definitions.
    The following words and terms when used in this chapter, unless a different meaning is provided or is plainly required by the context, shall have the following meanings:
    "Appraiser" means an individual who is expected to perform valuation services competently and in a manner that is independent, impartial, and objective.
    18VAC130-20-160. Grounds for Disciplinary Action.
    The board has the power to fine any licensee, registrant or certificate holder, to place any licensee, registrant or certificate holder on probation, and to suspend or revoke any license, registration or certification issued under the provisions of Chapter 20.1 (§ 54.1-2009 et seq.) of Title 54.1 of the Code of Virginia and the regulations of the board, in accordance with subdivision A 7 of § 54.1-201, 54.1-202, and the provisions of the Administrative Process Act, Chapter 40 (§ 2.2-4000 et seq.) of Title 2.2 of the Code of Virginia, when any licensee, registrant or certificate holder has been found to have violated or cooperated with others in violating any provision of Chapter 20.1 of Title 54.1 of the Code of Virginia, any relevant provision of the Uniform Standards of Professional Appraisal Practice as developed by the Appraisal Standards Board of the Appraisal Foundation, or any regulation of the board.
    An appraiser trainee shall be subject to disciplinary action for his actions even if acting under the supervision of a supervising appraiser.
    18VAC130-20-180. Standards of Professional Practice.
    C. Use of signature and electronic transmission of report.
    1. The signing of an appraisal report or the transmittal of a report electronically shall indicate that the licensee has exercised complete direction and control over the appraisal. Therefore, no licensee shall sign or electronically transmit an appraisal which has been prepared by an unlicensed person unless such work was performed under the direction and supervision of the licensee in accordance with § 54.1-2011 C of the Code of Virginia.
    D. Development of appraisal.
    In developing a real property appraisal, all licensees shall comply with the provisions of the Uniform Standards of Professional Appraisal Practice (USPAP) as defined in this chapter or in the prior edition in effect at the time of the reports' preparation.
    E. Appraisal report requirements.
    In reporting a real property appraisal, a licensee shall meet the requirements of the Uniform Standards of Professional Appraisal Practice as defined in this chapter or in the prior edition in effect at the time of the reports' preparation.
    K. Scope of work.
    A licensee shall abide by the Scope of Work Rule as stated in the Uniform Standards of Professional Appraisal Practice as defined in this chapter or in the prior edition in effect at the time of the reports' preparation.
    Applicable provisions of USPAP: Scope of Work Rule, Standards Rule 1-2(e), Standards Rule 2-2(a)(vii), Standards Rule 2-3, Advisory Opinion 2.

    III. Board Guidance Summary - Appraisers

    The Board’s regulations require that appraisals be developed, reported, and reviewed in accordance with the Uniform Standards of Professional Appraisal Practice.

    Additionally, real estate appraiser licensees must determine and perform the scope of work necessary to produce credible assignment results, which includes the extent to which tangible property is inspected.

    The appraiser must be prepared to demonstrate that the scope of work is sufficient to produce credible assignment results.

    Furthermore, an appraiser may use any combination of a property inspection and documents to identify the relevant characteristics of the subject property.

    However, the information used by an appraiser to identify the property characteristics must be from sources the appraiser reasonably believes are reliable.

    Advisory Opinion 2 (AO-2), issued by the Appraisal Standards Board, further clarifies the relationship between a property inspection and USPAP compliance.

    According to AO-2, a property inspection is not required by USPAP.

    The primary reason for a property inspection is to gather information about the characteristics of the property that are relevant to its value.

    The extent of the inspection process is part of the scope of work, and the appraiser must ensure that the degree of inspection is adequate to develop a credible appraisal.

    When adequate information about relevant characteristics is not available through an inspection or reliable resources, an appraiser must withdraw from the assignment unless the appraiser can (1) modify the assignment conditions to expand the scope of work to include gathering the necessary information or (2) use an extraordinary assumption about such information, if credible assignment results can still be developed.

    The Board’s regulations require that an appraiser comply with USPAP, and both the USPAP standards and the illustrations of the applicability of the appraisal standards published by the ASB indicate that an appraiser may perform an appraisal in which the appraiser did not personally inspect the property if the appraiser can do so while complying with USPAP.

    If the appraiser cannot comply with USPAP, the appraiser must withdraw from the assignment.

    Moreover, in relying upon third-party inspection data, the appraiser must exercise the same discretion in assessing the reliability of data as all other information used to produce assignment results.

    When an appraiser signs the appraisal report or transmits it electronically, this act indicates the licensee has exercised complete direction and control over the appraisal.

    If during the course of the assignment, the appraiser determines he cannot produce a credible appraisal which complies with USPAP, including not doing a property inspection, he should seek to amend the scope of work or withdraw from the assignment.

    Summary - AMCs

    Section 54.1-2021-1.B.2.i of the Code of Virginia requires that appraisal management companies (AMCs) have a system in place to review the work of all appraisers that may perform appraisal services for the AMC to ensure that the appraisal services are being conducted in accordance with USPAP.

    Additionally, Board regulations prohibit AMCs from violating, inducing another to violate, or cooperating with others in violating applicable laws.

    Such prohibition includes

    Guidance Document Real Estate Appraiser Board

    but is not limited to any act or practice that impairs or attempts to impair a real estate appraiser’s independence, objectivity, or impartiality.

    There is no law or Board regulation that expressly prohibits an AMC from providing property inspection data to an appraiser for use in an appraisal. However, the AMC must have a system in place for ensuring that the appraisal services are being conducted in accordance with USPAP.

    Moreover, an AMC may not induce or cooperate with an See the discussion above. 18 VAC 130-30-160.1 See § 54.1-2022.C. and 18 VAC 130-30-160.9

Guidance Document Real Estate Appraiser Board

Page 6 of 6

Additional Notes:

    The text emphasizes that an AMC must not impair an appraiser’s independence, objectivity, or impartiality. There is no explicit regulation prohibiting an AMC from sharing property inspection data, but systems must ensure USPAP compliance. Legal references include § 54.1-2022.C and specific VAC regulations.

Asbestos Abatement Project Monitoring Guidelines (6834_Clarification Regarding Asbestos Abatement Project.pdf)

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Board for Asbestos, Lead, and Home Inspectors Guidance Document: Clarification Regarding Abatement Projects that Require a Project Monitor

I. Background

The Board was asked to clarify 18VAC15-20-455.1 of the Asbestos Licensing Regulations.

Section 18VAC15-20-455.1 states:

    A project monitor is required on: Asbestos projects performed in buildings that are occupied or intended to be occupied upon completion of the asbestos project exceeding 260 linear feet or 160 square feet or 35 cubic feet of asbestos-containing material; or Whenever the building or property owner deems it necessary to monitor asbestos projects.
]

The requester indicated that one interpretation in the industry has been that the building owner alone can choose whether to have an asbestos abatement project monitored, regardless of the quantity of ACM removed.

II. Policy Guidance Document

Board for Asbestos, Lead, and Home Inspectors Page 2 of 2

In order to clarify any misconceptions regarding whether an asbestos abatement project requires a project monitor, the Board adopts the following policy.

Section 18VAC15-20-455.1 includes two conditions in which a project monitor is required on an asbestos abatement project:

    1) asbestos projects performed in buildings that are occupied or intended to be occupied upon completion of the asbestos project exceeding 260 linear feet or 160 square feet or 35 cubic feet of asbestos-containing material; or 2) whenever the building or property owner deems it necessary to monitor asbestos projects.

A project monitor is always required when the conditions of number 1 are met, and applies regardless of whether the property owner deems project monitoring is needed; or the condition of number 2 is met because a property owner deems a project monitoring is needed, even if the project scope is less than described in number 1.

The condition outlined in number 2 does not nullify the conditions outlined in number 1.

Virginia Asbestos Licensing and Compliance Guidelines (4498_Asbestos Regulation Interpretation - Aug 23 2011.pdf)

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Virginia Board for Asbestos, Lead, Mold, and Home Inspectors Guidance Document

Effective Date: August 23, 2011

Asbestos Licensing Regulations Interpretations and Policies

18VAC15-20-32.E Qualifications for licensure - individuals and 18VAC15-20-70.C Procedures for renewal

May 13, 2009 - Training courses completed through EPA/AHERA accredited training providers are considered acceptable to satisfy asbestos licensing training requirements only when the course taken by the participant was taught within the geographical boundaries of the state in which the provider was approved at the time the course was taken.

18VAC 15-20-70.C Procedures for renewal

May 13, 2009 - To be consistent with EPA’s Model Accreditation Plan outlined in 40 CFR Part 763, Subpart E, Appendix C, Subpart D, a 12-month grace period is allowed to enable a formerly licensed person with an expired training certificate to complete a refresher training course without having to retake the initial training course.

18VAC 15-20-453.2 Conflict of interest

May 3, 2011 - The Conflict of Interest section does not apply to a contractor/sub-contractor relationship between an asbestos contractor and an asbestos project monitor.

A contractor/sub-contractor relationship does not meet the definition of an employee as defined by this chapter; therefore, contractor/sub-contractor relationships are not prohibited.

18VAC 15-20-70.C Procedures for renewal

August 23, 2011 - Refresher training courses must be specific to the discipline of license being renewed.

Polygraph Examiner Criminal History Review Guidelines (5720_Polygraph Examiner Criminal History Review Matrix.pdf)

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POLYGRAPH EXAMINER CRIMINAL HISTORY REVIEW MATRIX.pdf

POLYGRAPH ADVISORY BOARD APPLICATION REVIEW MATRIX CRIMINAL HISTORY

Approved January 15, 2015

The following convictions will not be reviewed by the Board:

    1. All felony convictions with no subsequent reportable convictions, unless the conviction resulted in incarceration where the release date is less than one year from the application date.
    This does not include convictions involving murder, manslaughter, sexual assault or any sexual crime, rape, robbery, indecent liberties, fraud, embezzlement, abduction, assaulting a law enforcement officer, resisting arrest, larceny, breaking and entering, burglary or similar convictions.
    2. Felony convictions for possession of controlled substance more than five years old with no other convictions.
    For convictions less than five years old, if the applicant has completed a deterrence program.
    3. Misdemeanor convictions more than five years from the date of application. 4. Misdemeanor convictions for possession or distribution of marijuana or controlled substances with no other convictions. 5. Misdemeanor convictions for simple assault (except domestic assault and assaulting a law enforcement officer), disorderly conduct, and/or trespassing. 6. DUI convictions where the applicant has completed VASAP or another similar program accepted by the court or DMV after the latest conviction.
    This does not include felony convictions.

Housing Discrimination Based on Source of Funds (6978_Housing Discrimination on the Basis of Source of F.pdf)

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Housing Discrimination on the Basis of Source of Funds

    Guidance documents do not have the force and effect of law. Statutory provisions supersede if guidance in this document conflicts with state or federal law. In accordance with § 2.2-4002.1 of the Code of Virginia, this guidance document conforms to the definition of a guidance document in § 2.2-4101. EFFECTIVE DATE : April 16, 2021 As a means of providing information or guidance of general applicability to staff and the public, the Real Estate Board and Fair Housing Board issue this guidance document to interpret the requirements of 18 VAC 135-50 (Fair Housing Regulations). The purpose of this guidance document is to address issues regarding housing discrimination based on lawful “source of funds,” particularly what actions or inactions by housing providers may or may not constitute unlawful discrimination under the Virginia Fair Housing Law.

Introduction

The Virginia Real Estate and Fair Housing Boards (“Boards”), through the Virginia Fair Housing Office (“VFHO”), are jointly responsible for enforcing the Virginia Fair Housing Law (the “VFHL”), which prohibits discrimination in housing on the basis of race, color, religion, sex, disability, elderliness, familial status, national origin, source of funds, sexual orientation, gender identity, or status as a veteran.

As of July 1, 2020, VFHO is responsible for investigating allegations of discrimination on the basis of the source of funds of a buyer or renter of housing.

Because the “source of funds” protected class is new to Virginia, many questions have been raised regarding what may constitute this type of discrimination.

This guidance provides technical assistance regarding what actions, behaviors, policies, and procedures likely do and do not violate the Virginia Fair Housing Law’s prohibition on discrimination on the basis of one’s lawful source of funds.

Background

House Bill 6, sponsored by Delegate Jeffrey Bourne, passed the 2020 Session of the General Assembly and was signed into law by Governor Ralph Northam on March 27, 2020.

The law defines “source of funds” as:

    any source that lawfully provides funds to or on behalf of a renter or buyer of housing, including any assistance, benefit, or subsidy program, whether such program is administered by a governmental or nongovernmental entity.

1 Va. Code §§ 36-96.1, et seq.

2 2020 Acts Ch. 477.

3 Va. Code § 36-96.1:1.

Guidance on Discriminatory Practices

The new law adds “source of funds” to all of the unlawful discriminatory practices that appear in Virginia Code § 36-96.3, including prohibitions on, for example:

    (1) refusing to rent or sell based on someone’s source of funds ; (2) imposing terms, conditions, or privileges of the sale or rental of a dwelling based on one’s source of funds ; (3) placing advertisements that express a preference or limitation for certain sources of funds ; (4) representing that, based on someone’s source of funds, a dwelling is unavailable for inspection, sale, or rental.

Purpose of the Law

According to the patron, the primary impetus for the bill was to protect prospective renters and buyers from discrimination if they intend to pay for housing using a Housing Choice Voucher (“HCV,” commonly referred to as “Section 8” or “Section 8 rental assistance”).

Local public housing agencies (“PHAs”) receive federal funds from the U.S. Department of Housing and Urban Development (“HUD”) to administer the HCV program.

HUD summarizes the program as follows:

    It is the federal government’s major program for assisting very low-income families to afford decent, safe, and sanitary housing in the private market. A voucher holder is free to choose any housing that meets the requirements of the program and is not limited to units that are located in subsidized housing projects. A housing subsidy is paid to the landlord directly by the PHA on behalf of the participating family. The family then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program.

Analysis

The policy of the Commonwealth is to prohibit discriminatory practices with respect to residential housing on the basis of source of funds—not to prevent non-discriminatory consideration of financing during housing transactions.

Sellers may consider financial terms and conditions from prospective purchasers.

Oftentimes, home sellers will receive multiple offers to buy their home. In order to decide which to accept, the seller will review and weigh the financial terms of each contract.

Nothing in the text or legislative history of the source-of-funds law suggests that such non-discriminatory consideration should be prohibited.

Therefore, it is not unlawful under the VFHL for a seller of a dwelling to consider the financial terms and conditions, including the loan amount, loan program, or type of loan, of a real estate purchase contract from a prospective purchaser.

Example: Considering Financial Terms in Offers

Mary is selling her home at a listing price of $300,000. She’s excited to move to Senegal as soon as possible to join her daughter who has just gotten employment abroad.

After only two days on the market, her real estate agent presents Mary with three offers to purchase the home. Each offer has slightly different terms:

    Offer 1: $300,000; 20% down payment; conventional loan for the remainder; close in 60 days as long as the prospective buyer sells her current home. Offer 2: $310,000; 10% down payment; VA loan for the remainder; close in 45 days. Offer 3: $290,000 all cash; close in 21 days.

Mary and her real estate agent discuss the offers. Mary does not violate the VFHL prohibition on source-of-funds discrimination by taking into consideration how each offeror will pay to buy her home.

Housing providers can ask about income on an application and verify the same.

It is axiomatic that every housing provider has a legitimate business interest in assuring tenants can pay rent. That assurance often necessitates verification of income: a longstanding, rational industry practice.

Accordingly, housing providers may ask about and verify sources of funds, as long as they do so in a non-discriminatory manner.

It does not constitute discrimination based on source of funds to make a written or oral inquiry concerning the amount or source of income.

The prohibition against source-of-funds discrimination does not prohibit a housing provider from determining the ability of any potential buyer or renter to pay a purchase price or pay rent by verifying—in a commercially reasonable manner—the source and amount of income, including any payments or portions that will be made by other individuals, organizations, or voucher and rental assistance payment programs.

However, housing providers are cautioned not to read a sense of permanency into the definition of “source of funds” that is plainly absent.

The definition is silent as to the duration of the source of funds in question; rather, “source of funds” means any source that lawfully provides funds.

For instance, one-time assistance grants or other temporary subsidies such as unemployment benefits are covered.

Housing providers must accept all lawful sources of income equally.

Accordingly, landlords may not refuse sources of funds based on the duration of such funds without potentially violating the VFHL.

Example: Calculating Income with Voucher Payments

A housing provider requires all tenants, regardless of their source of funds, to demonstrate that they have income that is three times the amount of the monthly rent. The monthly rent for the unit in question is $1,000.

The tenant earns employment income of $800 per month. Under the terms of their HCV, the tenant pays $240 per month towards rent (30% of their income), and the HCV agency pays the remainder, or $760.

The housing provider subtracts the HCV portion from the total rent to get the tenant’s share of rent: $1,000 - $760 = $240.

The housing provider then determines that the tenant meets the income requirement based on this calculation.

Other states articulate this calculation method in their source-of-funds anti-discrimination statutes. For example:

    Washington: “If a landlord requires that a prospective tenant or current tenant have a certain threshold level of income, any source of income in the form of a rent voucher or subsidy must be subtracted from the total of the monthly rent prior to calculating if the income criteria have been met.” WAST 59.18.255(3); and California: “It shall be unlawful … In instances where there is a
End of Document [Title]

Housing Discrimination on the Basis of Source of Funds

[Sections]

Introduction

Guidance documents do not have the force and effect of law. Statutory provisions supersede if guidance in this document conflicts with state or federal law.

Background

The following discussion addresses issues related to housing discrimination based on source of funds, particularly focusing on the use of income standards and the protections for Housing Choice Voucher (HCV) holders.

Income-Qualifying Standards and Discrimination

An example of income qualification is when a landlord requires tenants to demonstrate income that is at least three times the monthly rent, regardless of the source of funds. For instance, if the rent is $240, and the tenant’s employment income is $800, then three times the rent is $720, which the tenant exceeds.

This application of income-qualifying criteria does not discriminate against HCV holders who apply to live in the complex.

Example 2: Income Calculation and Discrimination]

    The landlord requires all tenants, regardless of source of funds, to have income three times the rent. The rent is $1,000, and the tenant earns $800/month. The tenant pays $240/month (30% of income), and the HCV agency pays the remaining $760. To determine if the tenant meets income criteria, the landlord adds employment income and HCV funds: $800 + $760 = $1,560. The landlord declines to rent because $1,560 is not at least three times the rent ($3,000). This method discriminates against HCV holders. Justifying refusal based on “administrative burdens” is not a defense.

Courts have held that refusing to rent to HCV holders due to administrative burdens still blocks housing opportunities.

Housing providers that object to administrative requirements, HCV regulations, or specific housing authorities risk liability for source-of-funds discrimination unless exempted by law.

Court Decisions Supporting Source-of-Funds Protections]

    “Interpreting [source-of-funds protections] to allow an exception to its antidiscrimination provisions for those landlords who refuse to use the required section 8 lease would eviscerate the basic protection envisioned by the statute. It would lead to the unreasonable result that while the legislature mandated that landlords may not reject tenants because their income included section 8 assistance, the legislature at the same time also intended that landlords might avoid the statutory mandate by refusing to accede to a condition essential to its fulfillment. Such a result is untenable. Statutes are to be construed in a manner that will not thwart [their] intended purpose or lead to absurd results.” — *Comm’n on Human Rights & Opportunities v. Sullivan Assocs.*, 250 Conn. 763, 778, 739 A.2d 238, 248 (1999). “The only rationale [the housing provider] has suggested for its [no-HCV] policy is that it did not want to accept vouchers because the voucher program’s requirements are burdensome, particularly the requirement that the landlord execute an initial lease or ratification with the tenant. Were we to accept that excuse, however, we would render the [D.C.] Human Rights Act’s definition of ‘source of income’ nugatory. The Act expressly defines ‘source of income’ as encompassing the Section 8 program; indeed, Section 8 vouchers are the source-of-income provision’s paradigm case. Permitting [the housing provider] to refuse to accept Section 8 vouchers on the ground that it does not wish to comply with Section 8’s requirements would vitiate that definition and the legal safeguard it was intended to provide.” — *Feemster v. BSA Ltd. P'ship*, 383 U.S. App. D.C. 376, 383, 548 F.3d 1063, 1070 (2008). “To permit a landlord to decline participation in the Section 8 program in order to avoid the ‘bureaucracy’ of the program would create the risk that ‘[i]f all landlords ... did not want to ‘fill out the forms,’ then there would be no Section 8 housing available.’” — *Franklin Tower One v. N.M.*, 157 N.J. 602, 621, 725 A.2d 1104, 1114 (1999) (citing *Templeton Arms v. Feins*, 220 N.J. Super. 1, 9, 531 A.2d 361 (App.Div.1987)). “The case review board concluded that administrative burden was not a proper defense in any event, that ‘[i]f a landlord could avoid the mandate of the County’s fair housing law with the defense of ‘administrative burden,’ then landlords could easily thwart the Council’s intent underlying the law.’” — *Montgomery Cty. v. Glenmont Hills Assocs.*, 402 Md. 250, 276, 936 A.2d 325, 340 (2007).

Exemptions Related to Source of Funds

The General Assembly articulated two specific exemptions from VFHL coverage concerning source-of-funds discrimination.

Note that, in accordance with longstanding fair housing case law, the burden to prove exemption status lies with the person or entity claiming it.

The first exemption, initially codified in 2020, aimed to exclude smaller, non-professional owners and landlords from VFHL coverage.

The second exemption balances the interests of HCV holders seeking housing with the interests of housing providers in reducing vacancy times, especially considering units must pass inspection before voucher approval.

Second Exemption: Conditions and Application]

It shall not be unlawful for an owner or managing agent to deny or limit a person’s rental or occupancy based on the source of funds if the source is not approved within 15 days of the submission of the request for tenancy approval (RFTA).

The RFTA is the date when a complete package is mailed, emailed, or delivered to the voucher administrator. Incomplete submissions do not trigger the clock.

The second event, when the source of funds is considered “approved,” is the date the unit passes inspection, as indicated on the inspection report.

This exemption assumes good faith participation by the housing provider and voucher agency.

The RFTA package includes minimal documentation: lease, lease addendum, ownership verification, W-9, direct deposit form, and lead-based paint certification.

Cooperation in timely access for inspections is required. Unreasonable delays may indicate an intent to discriminate.

If more than 15 days pass between RFTA submission and inspection approval, the landlord may decline to rent without liability.

Example 1]

A tenant approaches a landlord about an available apartment. The tenant qualifies, but the landlord is concerned about the use of a HCV. The landlord does not respond to the tenant or voucher administrator’s requests for RFTA completion. After multiple missed appointments and three weeks, the unit passes inspection. The landlord did not cooperate in good faith and cannot claim the exemption.

Example 2]

A property manager helps a prospective tenant submit the RFTA. The inspection is scheduled, canceled, and rescheduled beyond 15 days. Because the property manager participated in good faith, she may claim the exemption and rent to the tenant without liability.

Conclusion

Through amendments during the 2020 Session, the General Assembly reaffirmed the state’s policy: ... to provide for fair housing throughout the Commonwealth, to all its citizens, regardless of source of funds, and to prohibit discriminatory practices in housing to protect the peace, health, safety, prosperity, and welfare of all inhabitants.

As with all protected classes under VFHL, the source-of-funds provision should be interpreted broadly to ensure the law’s full remedial effect.

Housing Discrimination on the Basis of Source of Funds

that is remedial in nature is “liberally construed so that the purpose intended may be accomplished,” and is to be “read so as to promote the ability of the enactment to remedy the mischief at which it is directed.”

Simply put, the new law requires housing providers to treat all tenants, applicants, prospective purchasers, clients, etc. equally, regardless of their source of income.

Aligned with that principle, housing providers should be sure not to take actions or implement policies that frustrate the purpose of the law.

While housing providers may ask about income (including the source of income) and require documentation of income, they must accept all lawful sources of income equally.

To avoid risk of liability for source-of-funds discrimination, housing providers should not use information about income or the source of income in a way that has either the intent or the effect of frustrating the purpose of the law.

To report potential housing discrimination, contact:

Contact Information

    VIRGINIA FAIR HOUSING OFFICE
    Phone: 804-367-8530
    Toll-Free: 1-888-551-3247
    TDD: Virginia Relay 711
    FAX: 866-480-8333
    Email: FairHousing@dpor.virginia.gov

12 Va. Code § 36-96.1.

13 Bd. of Supervisors of Richmond Cty. v. Rhoads, 294 Va. 43, 51, 803 S.E.2d 329, 333 (2017) (citing Manu v. GEICO Cas. Co., 293 Va. 371, 389, 798 S.E.2d 598, 608 (2017)).

Cemetery Pricing and Service Guide (3730_Sample General Price List.pdf)

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Sample General Price List

CEMETERY GENERAL PRICE LIST

Effective Date:

___________ _____________________________

ADDRESS

TELEPHONE

In Ground Burial Options

    Lowest Price Highest Price Standard Space Additional Interment Rights

Cremation Section

    Infant Section Lawn Crypt Above Ground Options

Community Mausoleum, Single Crypt

Community Mausoleum, Tandem Crypt

Private Family Mausoleum

Niches

Outer Burial Containers

Standard Cremation

Cemetery Service Fees

    Before (Time) After (Time) - Ground Burial, Weekday - Ground Burial, Saturday - Entombment in Mausoleum, Weekday - Entombment in Mausoleum, Saturday - Cremains, Ground Burial, Weekday - Cremains, Ground Burial, Saturday - Cremains, Niche Inurnment, Weekday - Cremains, Niche Inurnment, Saturday - Infant, in ground - Child, in ground - Disinterment - Disinterment/Reinterment - Transfer of Ownership - Document/Admin Fee

Memorials

    Lowest Price Highest Price Individual Companion
    [See Separate Itemized List of Memorial Products]

Installation Fees

    Additional Fees Outside Installer Fees

Verification of Asbestos and Lead Training Certificates (7208_Verification of Course Completion Certificates Awa.pdf)

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Guidance Document Board for Asbestos, Lead, and Home Inspectors

Page 1 of 2

Virginia Board for Asbestos, Lead, and Home Inspectors

Guidance Document: Verification of Course Completion Certificates

Awarded to Training Program Managers and Principal Instructors

Adopted May 12, 2022

Effective Date: July 7, 2022

I. Background

Board staff has received inquiries from other states regarding the validity of Virginia asbestos and lead training course completion certificates wherein the name of the course participant, the training manager, and the principal instructor are one and the same.

II. Issue

As training managers and principal instructors with asbestos and lead licenses are required to complete refresher training, to include an examination, and the Board’s regulations are silent on whether these individuals are permitted to sign their own completion certificates, it is necessary to develop means to verify whether a training manager and/or principal instructor has completed refresher training and the requisite examination.

III. Board Guidance

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

In order to limit confusion and verify the completion of refresher training and the passing of required closed-book, monitored examinations, the Board provides the following guidance:

    1. Course participants who are both the training manager and principal instructor of a training program must be monitored by another instructor if completing said program’s examination for the purpose of license renewal. The monitoring individual will sign the certificate of completion as the participant’s instructor. 2. Course participants who are either the training manager or the principal instructor must be monitored by the other if completing their own program’s examination for the purpose of license renewal. The monitoring individual will sign the certificate of completion as the participant’s instructor.

This policy applies to asbestos and lead refresher courses only. The Board will not accept initial training certificates of completion wherein the name of the course participant, training manager, and principal instructor are the same.

Online Theory Instruction Guidelines for Cosmetology Schools (5318_Non-Traditional Classroom Instruction.pdf)

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Board for Barbers and Cosmetology GUIDANCE DOCUMENT

Amended Effective: September 1, 2024

Non-Traditional or Online Instruction

I. Background

On September 17, 2020,

the Board approved a revision to the non-traditional or "online" instruction guidance document, permitting schools to offer online instruction for theory topics within a school-approved curriculum.

School officials encountered challenges with the guidance document as certain schools struggled to distinguish between theory and practical subjects. This ambiguity created significant confusion, making it difficult to determine which subjects could be effectively taught online, in physical classrooms, or through a combination of both.

Recognizing these issues, on August 14, 2023, the Board for Barbers and Cosmetology amended the non-traditional or "online" instruction guidance document. The primary objective was to bring clarity to the distinction between theory and practical topics.

To achieve this, the Board included an accompanying outline within the guidance document, designed to serve as a reference for school administrators in defining what qualifies as theory and practical subjects. The outline will eliminate confusion and incorporate consistency amongst all barber, cosmetology, nails, waxing, esthetics, and tattooing schools.

II. Applicable Regulations and Minutes Excerpt

Schools are mandated by the Board’s regulations at 18 VAC 41-20-200, 18 VAC 41-50-230, and 18 VAC 41-70-180 to submit their curricula for approval.

The guidance document outlines the theory and practical training components necessary for curricula in the fields of barbering, master barbering, cosmetology, nails, waxing, tattooing, permanent cosmetic tattooing, master permanent cosmetic tattooing, esthetics, and master esthetics.

III. Consideration of Board Policy

During the Board meeting on August 14, 2023, the Board for Barbers and Cosmetology approved the modification of the non-traditional or "online" instruction guidance document, aiming to delineate theory and practical training components.

This revision is imperative to clarify the theory and practical subjects specified within the curricula for barbering, master barbering, cosmetology, nails, waxing, tattooing, permanent cosmetic tattooing, master permanent cosmetic tattooing, esthetics, and master esthetics.

It's important to note that accredited schools and schools certified by SCHEV (State Council of Higher Education for Virginia) are exempt from adhering to this guidance document.

This exemption is due to the stringent requirements imposed by accrediting agencies and SCHEV, which supersede the need for adherence to the guidance document.

IV. Guidance Document

In accordance with 18 VAC 41-20-200, 18 VAC 41-50-230, and 18 VAC 41-70-180, schools shall submit their curricula for Board approval and shall conduct classroom instruction in an area separate from the clinic area where practical instruction is conducted and services are provided.

The Board is providing the following guidance in the interpretation or implementation of the aforementioned regulations:

    The theory portions of the curriculum for all professions regulated by the Board may be offered online. Practical instruction must be obtained in a traditional brick-and-mortar classroom setting. Schools should utilize technologies and practices that are effective in verifying the identity of distance-learning students who participate in class or coursework (such as a secure login and pass code) while protecting student privacy. There is a measure of competency (examination) of the information the student is taught online which shall be completed in a traditional brick-and-mortar classroom. Board staff may approve new or revised curricula that contain the theory and practical training components identified on the attachment. Curriculum that does not conform to these components should be reviewed by the Board, unless the school is SCHEV certified or accredited by an accrediting agency approved by the U.S. Department of Education. See enclosed guidance from the Board outlining the practical and theory topics. The topics designated with an 'X' in the theory column are deemed theory only. Topics marked with an 'X' in the practical column are deemed practical only. Topics designated with an 'X' in both columns are considered to be both theory and practical.

Practical and Theory Topics

    School policies; X State law, regulations, and professional ethics; X Business and shop management; X Client consultation; X X Personal hygiene; X Cutting the hair with a razor, clippers, and shears; X X Tapering the hair; X Thinning the hair; X Shampooing the hair; X Shaving; X Trimming a moustache or beard; X X Applying hair color; X X Analyzing skin or scalp conditions; X Giving scalp treatments; X Giving basic facial massage or treatment; X X Sanitizing and maintaining implements and equipment; X X Styling the hair with a hand hair dryer; X X Honing and stropping a razor. X

Master Barber Topics

    Theory | Practical Thermal waving; | X X Permanent waving with chemicals; | X X Relaxing the hair; | X X Lightening or toning the hair; | X X Hairpieces and wigs; | X X Waxing limited to the scalp. | X X

Dual Barber/Master Barber Topics

    Theory | Practical School policies; | X State law, regulations, and professional ethics; | X Business and shop management; | X Client consultation; | X X Personal hygiene; | X Cutting the hair with a razor, clippers, and shears; | X Tapering the hair; | X Thinning the hair; | X Shampooing the hair; | X Styling the hair with a hand hair dryer; | X Thermal waving; | X X Permanent waving with chemicals; | X X Relaxing the hair; | X X Shaving; | X X Trimming a moustache or beard; | X X Applying hair color; | X X Lightening or toning the hair; | X X Analyzing skin or scalp conditions; | X Giving scalp treatments; | X Waxing limited to the scalp; | X X Giving basic facial massage or treatment; | X X Hair pieces; | X X Sanitizing and maintaining implements and equipment; | X X Honing and stropping a razor. | X

Cosmetology - after 1000 hr curriculum change

    Theory | Practical Orientation a. School policies | X b. Salon management | X c. Sales, inventory, and retailing | X d. Taxes and payroll | X e. Insurance | X f. Client records and Confidentiality | X g. Professional ethics and practices. | X
Laws and regulations | X General Sciences: |
    a. Principles and Practices of Infection Control | X X b. Material Safety Data Sheet (MSDS) | X c. Chemical Usage and Safety | X X
Applied Sciences: |
    a. Anatomy, physiology, histology | X
Manicuring and Pedicuring: |
    a. Nail theory, nail structure and composition | X b. Nail Procedures (manicuring, pedicuring, and nail extensions) | X X c. Electric Filing | X X
Skin Care: |
    a. Client skin analysis and consultation | X X b. Effleurage and related movements and manipulations of the face and body; | X X c. Cleansings procedures; | X X d. Masks; | X X e. Extraction techniques; | X X f. Machines, equipment and electricity; | X X g. Manual facials and treatments; | X X h. Machine, electrical facials and treatments; | X X i. General procedures and safety measures. | X X
Makeup: |
    a. Setup, supplies and implements; | X X b. Color theory; | X X c. Consultation; | X X d. General and special occasion application; | X X e. Camouflage; | X X f. Application of false lashes and lash extensions; | X X g. Lash perming; | X X h. Lightning of the hair on body except scalp; | X X i. General procedures and safety measures. | X X
Body and other treatments: |
    a. body treatments; | X X b. Aromatherapy; | X X c. General procedures and safety measures. | X X
Hair Removal: |
    a. Client consultation and analysis; | X X b. Waxing | X X c. Mechanical hair removal; | X X d. Tweezing and Threading; | X X e. Chemical hair removal. | X X
Shampooing, rinsing, and scalp treatments, for all hair types, including textured hair
    a. Client Consultation and Analysis | X X b Procedures, Manipulations, and treatments | X X
Hair styling, for all hair types, including textured hair
    a. Finger waving, molding and pin curling | X X b. Roller curling, combing, and brushing; | X X c. Heat curling, waving, and pressing. | X X
Hair cutting, for all hair types, including textured hair:
    a. Fundamentals, materials, and equipment | X b. Procedures | X
Permanent waving - chemical relaxing, for all hair types, including textured hair:
    a. Chemistry | X b. Supplies and equipment | X X c. Procedures and practical application | X X
Hair coloring and bleaching, for all hair types, including textured hair:
    a. basic color theory | X b. Supplies and equipment | X X c. Procedures and practical application | X X
Wigs, hair pieces, and related theory:
    a. Types; | X b. Procedures | X X

Straight Razor Use and Shaving

    X X

Nail Technician

    Theory | Practical Orientation a. School policies; | X b. State law, regulations, and professional ethics; | X Sterilization, sanitation, bacteriology, and safety | X X Anatomy and physiology | X Diseases and disorders of the nail | X Nail procedures (i.e., manicuring, pedicuring, and nail extensions); and | X X Nail theory and nail structure and composition | X X
]

Wax Technician

    Theory | Practical Orientation a. School policies | X b. State law, regulations, and professional ethics; | X c. Personal hygiene | X
Skin care and treatment
    a. Analysis | X X b. Anatomy and physiology | X c. Diseases and disorders of the skin | X d. Health sterilization, sanitation, bacteriology, and safety including infectious disease control measures; and | X X e. Temporary removal of hair | X X
Skin theory, skin structure, and composition
    a. Health conditions; | X b. Skin analysis; | X X c. Treatments; | X X d. Client expectations; and | X e. Health forms and questionnaires. | X
Waxing
    a. Fundamentals; | X X b. Safety rules; | X c. Procedures. | X
Wax treatments:
    a. Analysis; | X X b. Disorders and diseases; | X c. Manipulations; | X X d. Treatments. | X
Salon management:
    a. Business ethics; | X b. Care of equipment. | X

Tattooing

    Theory | Practical Microbiology. a. Microorganisms, viruses, bacteria, fungus; | X b. Transmission cycle of infectious diseases; | X c. Characteristics of antimicrobial agents. | X
Immunization.
    a. Types of immunizations; | X b. Hepatitis - A through G transmission and immunization; | X c. HIV/AIDS; | X d. Tetanus, streptococcal, zoonotic, tuberculosis, pneumococcal, and influenza; | X e. Measles, mumps, and rubella; | X f. Vaccines and immunization; | X g. General preventative measures to be taken to protect the tattooer and client. | X
Sanitation and disinfection.
    a. Definition of terms: | (1) Sterilization; | X (2) Disinfection and disinfectant; | X (3) Sterilizer or sterilant; | X (4) Antiseptic; | X (5) Germicide; | X (6) Decontamination; | X (7) Sanitation. | X
b. The use of steam sterilization equipment and techniques; | X c. The use of chemical agents, antiseptics, disinfectants, and fumigants; | X d. The use of sanitation equipment; | X e. Preservice sanitation procedure; | X f. Postservice sanitation procedure. | X Safety.
    a. Proper needle handling and disposal; | X b. How to avoid overexposure to chemicals; | X c. The use of Safety Data Sheets; | X d. Blood spill procedures; | X e. Equipment and instrument storage; | X f. First aid | X
Bloodborne pathogen standards.
    a. OSHA and CDC bloodborne pathogen standards; | X b. Control plan for bloodborne pathogens; | X c. Exposure control plan for tattooers; | X d. Overview of compliance requirements; | X e. Disorders and when not to service a client. | X
Professional standards.
    a. History of tattooing; | X b. Ethics; | X c. Recordkeeping: | (1) Client health history; | X (2) Consent forms; | X (3) HIPAA (Health Insurance Portability and Accountability Act of 1996 Privacy Rule) Standards. | X
d. Preparing station, making appointments, parlor ethics: | X
    (1) Maintaining professional appearance, notifying clients of schedule changes; | X (2) Promoting services of the parlor and establishing clientele. | X
e. Parlor management. |
    (1) Licensing requirements; | X (2) Taxes. | X
f. Supplies. |
    (1) Usages; | X (2) Ordering; | X

[Calibri-Bold, size 18.0]Board for Barbers and Cosmetology GUIDANCE DOCUMENT

I. Background

[Calibri-Bold, size 15.96]II. Applicable Regulations and Minutes Excerpt

III. Consideration of Board Policy

[Calibri-Bold, size 15.96]IV. Guidance Document

(3) Storage. X Tattooing.

    a. Client consultation; X b. Client health form; X c. Client disclosure form; X d. Client preparation; X e. Sanitation and safety precautions; X f. Implement selection and use; X g. Proper use of equipment; X h. Material selection and use; X i. Needles; (1) Groupings; Page 10 (2) Properties; and (3) Making; X
j. Ink; X k. Machine:
    (1) Construction; X (2) Adjustment; and X (3) Power supply; X
l. Art, drawing; and X m. Portfolio. X

Anatomy.

    a. Understanding of skin; and X b. Parts and functions of skin. X

Virginia tattooing laws and regulations

Permanent Cosmetic Tattooing Theory Practical Virginia tattooing laws and regulations.

Machines and devices.

    a. Coil or rotary machine; X b. Hand device; and X c. Others devices. X X

Needles.

    a. Types; X X b. Uses; and X X c. Application. X X

Anatomy.

    a. Layers of skin; X b. Parts and functions of skin; and X c. Diseases. X

Color theory.

    a. Skin and pigment color; and X b. Handling and storage of pigments. X X

Transmission cycle of infectious diseases.

Immunization.

    a. Types of immunizations; and X b. General preventative measures to be taken to protect the tattooer and client. X X

Sanitation and disinfection.

    a. Definition of terms: X (1) Sterilization; X (2) Disinfection and disinfectant; X (3) Sterilizer or sterilant; X (4) Antiseptic; X (5) Germicide; X (6) Decontamination; and X (7) Sanitation ; X
b. The use of steam sterilization equipment and techniques; X X c. The use of chemical agents, antiseptics, and disinfectants; X X d. The use of sanitation equipment; X X e. Preservice sanitation procedure; and X X f. Postservice sanitation procedure. X X

Safety.

    a. Proper needle handling and disposal; X b. Blood spill procedures; X X c. Equipment and instrument storage; and X d. First aid. X X

Bloodborne pathogen standards.

    a. OSHA and CDC bloodborne pathogen standards; X b. Overview of compliance requirements; and X c. Disorders and when not to service a client. X

Anesthetics.

    a. Use; X b. Types; X c. Application; and X X d. Removal. X X

Equipment.

    a. Gloves; X X b. Masks; X X c. Apron; X X d. Chair; X X e. Lighting; and X X f. Work table. X X

Professional standards.

    a. History of permanent cosmetic tattooing ;. b. Ethics c. Recordkeeping: X (1) Client health history; and (2) Consent forms. X
d. Preparing station, making appointments, salon ethics: X
    (1) Maintaining professional appearance, notifying clients of schedule changes; and (2) Promoting services of the salon and establishing clientele. X
e. Salon management: (1) Licensing requirements; and X (2) Taxes. X

Permanent cosmetic tattooing.

    a. Client consultation; X X b. Client health form; X c. Client disclosure form; X d. Client preparation; X e. Drawing and mapping; X f. Sanitation and safety precautions; X X g. Implement selection and use; X X h. Proper use of equipment; X i. Material selection and use. X X j. Eyebrows; k. Eyeliner; m. Lip coloring; n. Lip liners; and X o. Scalp Micropigmentation. X

Master Permanent Cosmetic Tattooing Theory Practical Virginia tattooing laws and regulations

[Calibri-Bold, size 15.96]Machines and devices.
    a. Coil or rotary machine; X X b. Hand device; and X X c. Others devices. X X

Needles or cartridges.

    a. Types; X X b. Uses; and X X c. Application. X X

Advanced Practical Clinical Anatomy.

    a. Eyelid Anatomy; X b. Lip Anatomy; and X c. Breast Anatomy. X

Advanced Color theory.

Organic and Inorganic Pigment.

Understanding the Surgical Process.

    a. The Latissimus Dorsi Flap Procedure; X b. Abdominoplasty and Breast Reconstruction; X c. Other Reconstruction Procedures; X (1) Deep Inferior Epigastric Artery Perforator (DIEP) Flap; and (2) Superior Gluteal Artery Perforator (SGAP) Flap; X
d. Flap size vs. Areola size; and X e. Implant Reconstruction; X
    (1) Tissue Expansion; (2) Placing the Implant; (3) Implant vs. Flap Reconstruction; (4) Saline vs. Silicone; (5) Radiation Therapy; and (6) Lymphedema. X

Client Consultation.

    X Breast Areolar Pigmentation. a. Chart Notes; b. Health Insurance Portability and Accountability Act (HIPAA); c. Room Setup; X d. Anesthetic for Breast Procedures; e. Color Selection; f. Needle Selection; g. Design and Placement; X (1) Position of the Areola/ Nipple Complex; X (2) The Penn Triangle; X (3) Diameter of the Areola; and X (4) Nipple Reconstruction; X h. Creating 3 -dimensional Nipple/Areola; X (1) Understanding and creating a reflection of light; and (2) The Value of Color; X
i. Covering scar tissue and Periareolar scar blending; X j. Aftercare; X
    (1) Tegaderm Aftercare Instructions; and (2) Follow up; and
k. Precautions and Contraindications. X

Skin Cancer.

    a. Basal Cell Carcinomas; b. Squamous Cell Carcinomas; c. Melanoma. X

The Art of Camouflage.

    a. Client/Patient Selection and Handling; b. Contraindications and When Not to Perform Services; c. Skin Tones; d. Color Selection and Skin Tone Matching; e. Scars; f. Burn Scar; and X g. Common Needle Configurations Used for Camouflage. X

Side Effects.

Insurance.

Master Permanent Cosmetic Tattooing Procedures.

    a. Lip; X X b. Areola; X X c. Blush; X X d. Camouflage; X X e. Eyeshadow. X X

Esthetics Theory Practical Orientation and business topics - minimum of 25 hours of instruction.

    a. School policies; X b. Management; X c. Sales, inventory, and retailing; X d. Taxes and payroll; X e. Insurance; X f. Client records and confidentiality; and X g. Professional ethics and practices. X

Laws and regulations - minimum of 10 hours of instruction.

General sciences - minimum of 80 hours of instruction.

    a. Bacteriology; X b. Microorganisms; X c. Infection control, disinfection, sterilization; X d. Occupational Safety and Health Administration (OSHA) requirements; X e. Material Safety Data Sheet (MSDS); X f. General procedures and safety measures; X g. Cosmetic chemistry; X h. Products and ingredients; and X i. Nutrition. X

Applied sciences - minimum of 95 hours of instruction.

    a. Anatomy and physiology; X b. Skin structure and function; X c. Skin types; X d. Skin conditions; and X e. Diseases and disorders of the skin. X

Skin care - minimum of 255 hours of instruction.

    a. Health screening; X X b. Skin analysis and consultation; X X c. Effleurage and related movements and manipulations of the face and body; X X d. Cleansings procedures; X X e. Masks; X X f. Extraction techniques; X X g. Machines, equipment, and electricity; X X h. Manual facials and treatments; X X i. Machine, electrical facials, and treatments; X X j. General procedures and safety measures. X X

Makeup - minimum of 65 hours of instruction.

    a. Setup, supplies, and implements; X X b. Color theory; X X c. Consultation; X X d. General and special occasion application; X X e. Camouflage; X X f. Application of false lashes and lash extensions; X X g. Lash and tinting; X X h. Lash perming; X X i. Lightning of the hair on body except scalp; and X X j. General procedures and safety measures. X X

Body and other treatments - minimum of 20 hours of instruction.

    a. Body treatments; X X b. Body wraps; X X c. Body masks; X X d. Body scrubs; X X e. Aromatherapy; and X X f. General procedures and safety measures. X X

Hair removal - minimum of 50 hours of instruction.

    a. Types of hair removal; X X b. Wax types; X X c. Tweezing; X X d. Chemical hair removal; X X e. Mechanical hair removal; and X X f. General procedures and safety measures. X X

Master Esthetics Theory Practical Orientation, advanced business subjects, and infection control - minimum of 45 hours of instruction.

    a. School policies and procedures; X b. Professional ethics and practices; X c. Ethics and professional conduct; X d. Insurance and liability issues; X e. Confidentiality and Health Insurance Portability and Accountability Act of 1996 Privacy Rule (HIPAA); X f. Client records and documentation; X g. Microbiology and bacteriology; X h. Infection control, disinfection, and sterilization; X i. Occupational Safety and Health Administration (OSHA), U.S. Food and Drug Administration (FDA); and Material Safety Data Sheet (MSDS); and X j. Personal protective equipment. X

State laws, rules and regulations - minimum of 10 hours of instruction.

Advanced anatomy and physiology - minimum of 65 hours of instruction.

    a. Advanced anatomy and physiology; X b. Advanced skin structure and functions; X c. Advanced skin typing and conditions; X d. Advanced disease and disorders; X e. Advanced cosmetic ingredients; X f. Pharmacology; and X g. Advanced homecare. X

Advanced skin care and advanced modalities - minimum of 90 hours of instruction.

    a. Introduction to microdermabrasion and dermaplaning; X X b. Indications and contraindications for crystal microdermabrasion; X X c. General procedures and safety measures for crystal microdermabrasion; X X d. Indications and contraindications for crystal -free microdermabrasion and dermaplaning; X X e. General procedures and safety measures for crystal -free microdermabrasion and dermaplaning; X X f. Equipment safety: crystal and crystal -free microdermabrasion and dermaplaning; X X g. Waste disposal, Occupational Safety and Health Administration (OSHA); X X h. Introduction to microdermabrasion techniques and proper protocols; X X i. Machine parts, operation, protocols, care, waste disposal, and safety; X X j. Practical application and consultation for crystal microdermabrasion; X X k. Practical application and consultation for crystal -free microdermabrasion and dermaplaning; X X l. Pretreatment and posttreatment for microdermabrasion. X X

Advanced procedures and chemical exfoliation - minimum of 270 hours of instruction.

    a. Advanced skin analysis and consultation and health screening and documentation; X X b. Advanced procedures, light treatments, light -emitting diode (LED), intense pulsed light device (IPL); X X c. Advanced manual, machine, and electric treatments, microcurrent, and ultrasound; X X d. Introduction to chemical exfoliation and peels of the epidermis; X X e. Fundamentals of skin care associated with chemical exfoliation and peels and wound healing; X X f. Pretreatment and posttreatment for chemical exfoliation and peels; X X g. Assessing suitability and predicting chemical exfoliation efficacy; X X h. General practical application and consultation protocols; X X i. Practical application and consultation for enzymes, herbal exfoliations, and vitamin -based peels; X X j. Indications and contraindications for enzymes, herbal exfoliations, and vitamin -based peels; X X k. General procedures and safety measures for herbal exfoliations, and vitamin -based peels; X X l. Pretreatments and posttreatments for herbal exfoliations, and vitamin -based peels; X X m. Practical application and consultation for alpha hydroxy peels; X X n. Indications and contraindications for alpha hydroxy peels; X X o. General procedures and safety measures for alpha hydroxy peels; X X p. Pretreatment and posttreatment for alpha hydroxy peels; X X q. Practical application and consultation for beta hydroxy peels; X X r. Indications and contraindications for beta hydroxy peels; X X s. General procedures and safety measures for beta hydroxy peels; X X t. Pretreatment and posttreatment for beta hydroxy peels; X X u. Practical application and consultation for Jessner and Modified Jessner peels; X X v. Indications and contraindications for Jessner and Modified Jessner peels; X X w. General procedures and safety measures for Jessner and Modified Jessner peels; X X x. Pretreatment and posttreatment for Jessner and Modified Jessner peels; X X y. Practical application and consultation for trichloracetic acid peels; X X z. Indications and contraindications for trichloracetic acid peels; X X aa. General procedures and safety measures for trichloracetic acid peels; and X X bb. Pretreatment and posttreatment for trichloracetic acid peels. X X

Lymphatic drainage - minimum

[Calibri-Bold, size 18.0]Board for Barbers and Cosmetology GUIDANCE DOCUMENT ---

[Calibri-Bold, size 15.96]I. Background

This section provides the background information relevant to the Board for Barbers and Cosmetology and the development of the guidance document. ---

[Calibri-Bold, size 15.96]II. Applicable Regulations and Minutes Excerpt

This section outlines the applicable regulations governing the Board's activities and includes excerpts from recent meeting minutes for context. ---

[Calibri-Bold, size 15.96]III. Consideration of Board Policy

This section discusses the considerations taken into account by the Board when establishing policies related to barbers and cosmetologists. ---

[Calibri-Bold, size 15.96]IV. Guidance Document

The following detailed guidance pertains to non-traditional classroom instruction and related topics.

[Calibri-Bold, size 14.04]Instructional Content for Lymphatic Drainage Course

The course includes a total of 120 hours of instruction covering the following topics:

    a. Introduction to lymphatic drainage; b. Tissues and organs of the lymphatic system; c. Functions of the lymphatic system; d. Immunity; e. Etiology of edema; f. Indications and contraindications for lymphatic drainage; g. Lymphatic drainage manipulations and movements; h. Face and neck treatment sequence; i. Lymphatic drainage on the trunk and upper extremities; j. Lymphatic drainage on the trunk and lower extremities; k. Cellulite; l. Using lymphatic drainage with other treatments; and m. Machine-aided lymphatic drainage.

Complaint Filing and Investigation Guidelines (1000_Policy 800-02.pdf)

Original Words: 377
Condensed Words: 374
Word Reduction: 0.8%

Title: Compliance & Investigations #800-02 Filing of Complaints Against Regulants

Effective: 03/05/2010

Submitted By: David Dorner, Investigations Director

Guidance Document: Yes

Supersedes: Enforcement #800-02 Filing of Complaints Against Regulants (Effective 02/10/2003)

Page 1 of 1

Approved By:

I. PURPOSE

The purpose of this policy is to establish Department of Professional and Occupational Regulation guidelines for receiving complaints filed against regulants.

II. POLICY STATEMENT

Complaints against DPOR regulants shall be handled in accordance with § 54.1-307.1 of the Code of Virginia.

The Department shall consider a complaint sufficient when the alleged facts, if shown to be true, would constitute a violation of law or regulation of any regulatory board within Subtitle II of Title 54.1 of the Code of Virginia or any of the programs which may be in another title of the Code for which any regulatory board within Subtitle II has enforcement responsibility.

III. DEFINITIONS

N/A

IV. RELATED DOCUMENTS

N/A

V. GENERAL PROVISIONS

    A. COMPLAINT FILING DEADLINES

    In order to be investigated by the Department, complaints shall be filed in accordance with the provisions of § 54.1-307.1 of the Code of Virginia.

    B. COMPLAINT FORMAT REQUIREMENTS

    1. All complaints shall be submitted in writing except for: a. Situations where the complainant indicates that filing a written complaint will impose a hardship b. Life-threatening situations or situations that have resulted (or have the potential to result) in harm, personal injury or loss to a consumer or the public c. When the Department becomes aware of information indicating that a regulant has engaged in criminal activity that a regulatory board, through its regulations and applicable statutes, has determined may be related to the practice of the profession or occupation, for which disciplinary action may be taken.
2. Anonymous complaints may be accepted.

C. SOURCES OF COMPLAINTS

    1. Information obtained from the media or other public source or from any court or other public record/document shall be deemed equivalent to a written complaint. 2. Written or verbal complaints resulting from information submitted to or obtained by any sworn investigator of the Compliance and Investigations Division indicating that a regulant has violated or is about to violate a law or regulation shall be accepted. 3. Written or verbal complaints submitted by other law enforcement or regulatory agencies shall be accepted.

Waterworks and Wastewater Operator Licensing Guidance (7210_License Requirements for Operators of Small Wastew.pdf)

Original Words: 308
Condensed Words: 308
Word Reduction: 0.0%

Guidance Document Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals

Page 1 of 2

Guidance Document: License Requirements for Operators of Small Wastewater Treatment Facilities

Adopted April 21, 2022

Effective Date: July 7, 2022

I. Background

Board staff has been informed that new guidance from the Department of Environmental Quality (DEQ) requires operators of small wastewater treatment facilities (less than 1,000 gallons per day) to hold a Class 4 wastewater works operator license in order to meet DEQ’s updated permitting requirements.

II. Issue

This scenario could be problematic for an individual who is seeking licensure because the Board’s regulations require the experience to have been gained at a classified facility, and the relevant facilities in this situation were previously unclassified.

Pursuant to the regulations, the individual could only qualify for a provisional license if all of the experience was gained at an unlicensed facility.

III. Board Guidance

In accordance with § 2.2-4002.1 of the Code of Virginia, this proposed guidance document conforms to the definition of a guidance document in § 2.2-4101.

In accordance with Guidance Memorandum No. 99-2002, adopted by DEQ on February 3, 1999, the Board provides the following guidance:

    The Board agrees to accept an applicant’s experience obtained in a previously unclassified wastewater treatment facility that has recently been classified as requiring a licensed operator if: The owner of the facility completes and signs the Virginia Experience Verification form for the applicant; The license application includes verification from the appropriate DEQ Regional Office that the operator license requirement is a new requirement; and The applicant meets all other requirements for licensure.
This policy does not reduce the amount of experience required and applies only to initial applications for licensure. This policy applies only when a previously unclassified facility now requires a licensed Class 4 or Class 3 operator.

End of Document

Distribution of Time-Share Public Offering Statements (6391_Distribution of Time-Share Public Offering Stateme.pdf)

Original Words: 1,489
Condensed Words: 983
Word Reduction: 34.0%

Distribution of Time-Share Public Offering Statements and Purchaser Opportunity to Review Public Offering Statement Prior to Execution of a Contract

Common Interest Community Board Guidance Document: Distribution of Time-Share Public Offering Statements and Purchaser Opportunity to Review Public Offering Statement Prior to Execution of a Contract Adopted June 7, 2018 (Revised March 4, 2021) Effective April 29, 2021

I. Background

Section 55.1-2217 of the Code of Virginia outlines statutory requirements for public offering statements for time-share programs.

Subsection A of § 55.1-2217 states, in part:

    Prior to the execution of a contract for the purchase of a time-share, the developer shall prepare and distribute to each prospective purchaser a copy of the current public offering statement regarding the time-share program. The public offering statement shall (i) fully and accurately disclose the material characteristics of the time-share program registered under this chapter and such time-share offered and (ii) make known to each prospective purchaser all material circumstances affecting such time-share program.

In addition, Subsection I of § 55.1-2217 states:

    The public offering statement may be in any format, including any electronic format, provided that the prospective buyer has available for review, along with ample time for any questions and answers, a copy of the public offering statement prior to his execution of a contract.

Guidance Document: Distribution of Time-Share Public Offering Statements and Purchaser Opportunity to Review Public Offering Statement Prior to Execution of a Contract

Adopted June 7, 2018 (Revised March 4, 2021)

The requirement in Subsection A that developers distribute public offering statements to prospective purchasers prior to execution of a contract for purchase came about as a result of changes made to The Virginia Real Estate Time-Share Act (“Time-Share Act”) in 1994.

The change was made in conjunction with an amendment to purchaser’s cancellation rights outlined in § 55-376 of the Code of Virginia (now § 55.1-2221), which established the cancellation period to solely be seven days from the date of contract execution.

Previous to the 1994 amendment, a purchaser had the right to cancel a contract within seven days following execution of the contract or receipt of the public offering statement, whichever occurred later.

Subsection I was added to § 55-374 of the Code of Virginia (now § 55.1-2217) as a result of amendments to the Time-Share Act in 2007.

Part V of the Board’s Time-Share Regulations (18 VAC 48-45-140 through 18 VAC 48-45-320) outline the requirements for public offering statements.

Section 18 VAC 48-45-150 states, in part:

    A. The provisions of § 55.1-2217 of the Code of Virginia and this chapter shall be strictly construed to promote full and accurate disclosure in the public offering statement.

Section 18 VAC 48-45-20 provides the following definition:

    "Full and accurate disclosure" means the degree of disclosure necessary to ensure reasonably complete and materially accurate representation of the time-share in order to protect the interests of purchasers.

II. Issues/Concerns

The language in § 55.1-2217 suggests that it is the intention of the General Assembly to protect the public welfare by ensuring that prospective time-share purchasers be provided with, and have the opportunity to review, the public offering statement for a time-share program offering before the statutory rescission period commences.

Subsections A and I of § 55.1-2217 clearly establish the requirement, regardless of the format of the public offering statement (i.e., printed or electronic), that prospective purchasers are to receive the public offering statement before execution of a contract.

Subsection I also provides that prospective purchasers have “ample time for any questions and answers” prior to execution of a contract.

The requirements in Subsections A and I prescribe how a developer must act when offering or disposing of a time-share.

If a developer fails to provide a public offering statement prior to execution of a contract, or fails to give prospective purchasers adequate time to review a public offering statement, the Board can investigate complaints involving alleged violations of this guidance document and take disciplinary action as appropriate.

In such instances, though, the obligation is on the consumer to allege the developer failed to comply with the Time-Share Act.

However, it is not clear that prospective purchasers would know, or have reason to know, that a developer is required to provide a public offering statement, and afford them with ample time for questions and answers, prior to their execution of a contract.

Depending on the nature of the time-share program being offered, the length of a public offering statement, including exhibits, can number in the hundreds of pages, which may deter prospective purchasers from immediately reviewing a statement upon receipt.

To the extent potential purchasers are unaware of the protection afforded to them under the Time-Share Act, a potential purchaser is placed at a significant information disadvantage in the transaction vis-à-vis the developer.

The developer has greater knowledge of the material characteristics and circumstances in the time-share being offered, including any terms and conditions that might affect the purchaser’s decision to accept or decline a purchase.

The purpose of the public offering statement is to provide a potential purchaser with sufficient notice of these material characteristics and circumstances.

By reviewing the public offering statement and being afforded opportunity to have any questions answered prior to execution of the contract, potential purchasers can educate themselves regarding the time-share being offered, and be on more equal footing with the developer in the transaction.

To the extent a purchaser executes a purchase contract, thereby initiating the rescission period, without having first reviewed the public offering statement, the purchaser is placed at a disadvantage.

The purchaser’s only remedy may be to cancel the contract during the rescission period.

However, the purchaser may not be fully aware of any material characteristics and circumstances of the time-share that might have otherwise caused them to forgo a purchase, and may not become aware of these until after the rescission period has ended.

A review of time-share related complaints received by the Office of the Common Interest Community Ombudsman for the 2015-2016 reporting period (56 cases) revealed there were at least six (6) cases where the complaining parties indicated in their complaint that they did not have the opportunity to review documents prior to signing a contract.

In the 2016-2017 reporting period, there were at least eight (8) time-share related complaints where the complaining parties indicated that they did not have an opportunity to review documents prior to signing a contract.

Inasmuch as the requirements to provide a public offering statement, and allow ample time for questions and answers prior to execution of a contract serve to protect consumers, adhering to these requirements is beneficial to developers.

Following these requirements can place developers in a better position with respect to any complaints that may be made to the Board, as the Board can more efficiently determine whether a complaint is legitimate or simply a matter of “buyer’s remorse.”

The Board’s regulations pertaining to public offering statements, which supplement statutory requirements under § 55.1-2217, largely address the form and content of a public offering statement, with the principal standard being that public offering statements are to provide “full and accurate” disclosure to consumers in order for a time-share to qualify for registration.

Regarding delivery of a public offering statement, 18 VAC 48-45-160.B provides that a developer may include a receipt page documenting a purchaser’s receipt of the public offering statement.

The regulations do not specifically address the requirement of delivery of a public offering statement prior to execution of a contract, or the requirement that potential purchasers be afforded an opportunity for questions and answers.

Consumers, developers, and other members of the public may benefit from the Board’s guidance on this issue.

III. Board Guidance

The Board adopts a guidance document that establishes the following:

    1. Full and accurate disclosure in a public offering statement includes disclosure to each potential purchaser of the developer’s obligations, as outlined in § 55.1-2217, to distribute the public offering statement to each potential purchaser prior to execution of the purchase contract; and that each potential purchaser must have the public offering statement available for review, along with ample time for questions and answers, prior to execution of the purchase contract. 2. The disclosure described in Item #1 above must be provided in either (i) the first page of the public offering statement required by 18 VAC 48-45-160.C; or (ii) the optional public offering statement receipt page described in 18 VAC 48-45-160.B. 3. A developer that seeks to distribute a public offering statement by way of alternative media (i.e., other than paper copy) must obtain written consent from the prospective purchaser to receive the public offering statement by way of alternative media, prior to execution of the purchase contract; and must inform prospective purchasers of the developer’s obligation, as outlined in Subsection I of § 55.1-2217, to provide potential purchasers with a copy of the public offering statement for review, and ample time for questions and answers, prior to execution of a purchase contract.

Brokerage Agreement Requirements and Guidelines (5039_Necessity for Brokerage Agreements.pdf)

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Guidance Document on necessity for brokerage agreements

As a means of providing information or guidance of general applicability to the public, the Real Estate Board is issuing this guidance document in order to assist its licensees in understanding the requirements of § 54.1-2137 of the Code of Virginia.

To ensure that the Real Estate Board’s broker and salesperson licensees comply with § 54.1-2137, Commencement and termination of brokerage relationships, the Board directs licensees to review the following information.

Relevant Excerpts from the Code of Virginia

§ 54.1-2137. Commencement and termination of brokerage relationships

…. B. Brokerage agreements shall be in writing and shall:

    Have a definite termination date; however, if a brokerage agreement does not specify a definite termination date, the brokerage agreement shall terminate 90 days after the date of the brokerage agreement; State the amount of the brokerage fees and how and when such fees are to be paid; State the services to be rendered by the licensee; Include such other terms of the brokerage relationship as have been agreed to by the client and the licensee; and In the case of brokerage agreements entered into in conjunction with the client’s consent to a dual representation, the disclosures set out in subsection A of § 54.1-2139.

§ 54.1-2137. Commencement and termination of brokerage relationships (continued)

A. The brokerage relationships set forth in this article shall commence at the time that a client engages a licensee and shall continue until (i) completion of performance in accordance with the brokerage agreement or (ii) the earlier of (a) any date of expiration agreed upon by the parties as part of the brokerage agreement or in any amendments thereto, (b) any mutually agreed upon termination of the brokerage agreement, (c) a default by any party under the terms of the brokerage agreement, or (d) a termination as set forth in subsection F of § 54.1-2139.

§ 54.1-2130. Definitions

"Brokerage agreement" means the written agreement creating a brokerage relationship between a client and a licensee. The brokerage agreement shall state whether the real estate licensee will represent the client as an agent or an independent contractor.

"Brokerage relationship" means the contractual relationship between a client and a real estate licensee who has been engaged by such client for the purpose of procuring a seller, buyer, option, tenant, or landlord who is ready, able, and willing to sell, buy, option, exchange or rent real estate on behalf of a client.

"Client" means a person who has entered into a brokerage relationship with a licensee.

"Customer" means a person who has not entered into a brokerage relationship with a licensee but for whom a licensee performs ministerial acts in a real estate transaction.

Unless a licensee enters into a brokerage relationship with such person, it shall be presumed that such person is a customer of the licensee rather than a client.

"Ministerial acts" means those routine acts which a licensee can perform for a person which do not involve discretion or the exercise of the licensee's own judgment.

The Code of Virginia requires a written brokerage agreement when a brokerage relationship, as defined in § 54.1-2130, is created.

When a customer becomes a client is based upon the party’s intent. A licensee needs to use his judgment based upon a customer’s words and actions to make a determination as to when the intent to enter into a brokerage relationship is established and therefore, requires a brokerage agreement.

Is the party looking for the licensee to provide advice and counsel requiring the licensee to exercise his judgment or discretion for the purpose of procuring a seller, buyer, option, tenant, or landlord who is ready, able, and willing to sell, buy, option, exchange or rent real estate? If so, this would require a written brokerage agreement as these acts don’t fall within the definition of ministerial acts.

Has the party engaged the licensee for the purpose of procuring a seller, buyer, option, tenant or landlord who is ready, able and willing to sell, buy, option, exchange, or rent real estate? If yes, then a brokerage relationship is established and this requires a written brokerage agreement.

Examples of Situations Requiring a Brokerage Agreement

    Many acts may be ministerial or could require a written brokerage agreement depending on the party making the request and his intent. For example, showing a house may be ministerial if the licensee takes the party to see what the typical features are in homes in the market area or to gather information on the market or area. However, if the party asks the licensee to show him real estate because his intent is to have the licensee procure someone who is ready, able and willing to sell, buy, option, exchange, or rent real estate then a brokerage relationship exists requiring a written brokerage agreement. Another example relates to a request for a multiple listing service (MLS) search. If a party requests a licensee to provide MLS search results without the intent to engage the licensee for the purpose of procuring a seller, buyer, option, tenant or landlord who is ready, able and willing to sell, buy, option, exchange, or rent real estate then a written brokerage agreement is not necessary. However, if a party requests MLS search results with the intent to engage the licensee for the purpose of procuring a seller, buyer, option, tenant or landlord who is ready, able and willing to sell, buy, option, exchange, or rent real estate then a written brokerage agreement is necessary. If a party asks the licensee for general information about items such as tax rates, HOA dues, schools or typical features of property in the area, these acts appear to be ministerial. However, if the party asks these questions about specific property because his intent is to have the licensee procure someone who is ready, able and willing to sell, buy, option, exchange, or rent real estate, or if he asks the licensee to provide the licensee’s opinion as to those features or properties that have those features, then a brokerage relationship exists requiring a written brokerage agreement. Many licensees may perform marketing activities in order to induce a party to engage them for the purpose of procuring a seller, buyer, option, tenant, or landlord who is ready, able, and willing to sell, buy, option, exchange or rent real estate. For instance, if a party asks the licensee to provide him with a valuation or analysis of real estate or an MLS search for informational purposes and does not yet intend to engage the licensee to procure a buyer or seller for the real estate, a written brokerage agreement is not necessary. However, if at the time the party asks the licensee to provide the valuation and the party intends to use the valuation or analysis of the real estate for the purpose of having that licensee procure a buyer for the real estate, then a written brokerage agreement is needed. As a further example, a licensee may provide marketing materials and a competitive market analysis to a prospective seller who is interviewing for the purpose of retaining a licensee to sell their property, without the necessity of a written brokerage agreement.

The party’s intent can change during the performance of ministerial acts by the licensee. The licensee needs to be aware of when the intent of the party changes from that of customer to client, and get the party to sign a written brokerage agreement before performing any non-ministerial acts for that party.

It is important for brokers to have policies in place to guide their licensees, based upon the firm’s business practices, in determining when a written brokerage agreement is required and procedures for obtaining such agreements.

Reserve Study Development Guidelines (6885_Guidelines for the Development of Reserve Studies .pdf)

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Guidelines for the Development of Reserve Studies

1. PREFACE

Chapter 33 and 44 of the 2019 Virginia Acts of Assembly

[ P]Chapters 33 and 44 of the 2019 Virginia Acts of Assembly, which resulted from the passage of House Bill 2030 and Senate Bill 1538, direct the Common Interest Community Board (“Board”) to “…develop guidelines for the development of reserve studies for capital components, including a list of capital components that should be addressed in a reserve study.” In accordance with the General Assembly’s directive, the Board convened a committee of industry experts including Board members to assist in developing these guidelines for the development of reserve studies for capital components, as defined in the Code of Virginia. [ P]This document reflects the significant input and contributions of those industry professionals experienced in the development of reserve studies for common interest communities, and generally reflects standard and accepted industry practice. [ P]This document is intended to provide useful information and guidance to members of the public, including members of association governing boards and those who provide management services to associations, regarding developing reserves studies. [ P]This document is not intended to regulate the development of or define a “standard of care” for reserve studies, and does not prescribe, or prescribe, any specific method for developing such studies.

2. Introduction

Introduction

[ P]Throughout the United States, various forms of real property ownership in which multiple homeowners agree to share in the common ownership of certain real property have emerged for mutual benefit and enjoyment. [ P]Developers have employed this approach to, among other things, create neighborhoods, increase density, comply with local zoning and proffer requirements, and allow neighbors to establish shared services, facilities, and expenses, take advantage of economies of scale, and sustain and enhance property values. [ P]In Virginia, developments of this type are called common interest communities (CICs), and are administered and governed by one of the following: property owners’ association, condominium unit owners’ association, or real estate cooperative association. [ P]Generally, in a CIC, individuals own a lot or unit in the community and have shared ownership with other owners in the remaining real property, the common area, or common elements. [ P]Real estate cooperatives are somewhat different in that the real property is owned by a corporation, and the membership of the association is made up of proprietary lessees, who are entitled to exclusive use and possession of a unit through a proprietary lease from the company. [ P]CICs have three general characteristics:
    Property is subject to governing documents that organize the community, provide for the administration of the community and common area or common elements through an association, and establish the rights and obligations of the association, individual owners, and the association’s governing board. By virtue of ownership, membership in the association is mandatory and automatic. CIC members are required to pay assessments to fund the association and maintain the property.
[ P]In a CIC, responsibility for maintenance and upkeep of the property is established by the community’s governing documents. [ P]Generally, these responsibilities are divided between the association and the individual lot or unit owners. [ P]Items that the association is obligated to maintain, repair, and replace, regardless of whether such items are part of the common area or common elements, and for which the association governing board has determined funding is necessary, are called capital components. [ P]The number and nature of capital components vary from community to community. [ P]For some communities, there may only be a few components, such as a shared road or entrance feature, signage for the community, and landscaping. [ P]Other communities may have significantly more components, including structures such as parking garages or recreational facilities (e.g., exercise rooms, pools, tennis courts). [ P]In addition, many communities have stormwater management facilities, which are often required to be installed as a measure to protect the environment. [ P]These might take the form of a pond or other waterway in the community. [ P]Stormwater management facilities, if part of the common area or common elements, are the responsibility of the association to maintain. [ P]A list of typical common area or common elements components is located at Appendix C. [ P]This list is not exhaustive and does not reflect every type of component that may be found in a community. [ P]In order to ensure capital components are properly maintained, repaired, and timely replaced, associations establish a reserve fund consisting of a budgeted portion of monies collected from assessments imposed on lot or unit owners. [ P]Funds in reserve are set aside for the dedicated purpose of paying for costs to repair and replace capital components when the need arises. [ P]In this sense, a reserve fund is like a “piggy bank.” [ P]By establishing and funding a reserve, associations can lessen the potential of having to impose costly special assessments to pay for repairing or replacing capital components. [ P]Toward this end, Virginia law requires the governing board of an association to conduct a study, called a reserve study, periodically to determine the necessity and amount of reserves required to repair, replace, and restore the capital components. [ P]A reserve study is a capital budget planning tool used to determine the physical status and repair or replacement cost of a community’s capital components, and an analysis of an association’s funding capacity to maintain, repair, and replace capital components. [ P]Sections 55-79.83:1, 55-471.1, and 55-514.1 of the Code of Virginia state, in part:
    Except to the extent otherwise provided in the [governing documents], the [governing board] shall: Conduct at least once every five years a study to determine the necessity and amount of reserves required to repair, replace, and restore the capital components, as defined in [applicable section of the Code of Virginia]; Review the results of that study at least annually to determine if reserves are sufficient; and Make any adjustments the [governing board] deems necessary to maintain reserves, as appropriate.
[ P]In addition, these provisions in the Code stipulate that:
    Note: These provisions of the Code of Virginia will be recodified effective October 1, 2019. See Appendix A for the complete sections of the Code. To the extent that the reserve study conducted in accordance with this section indicates a need to budget for reserves, the association budget shall include, without limitation: The current estimated replacement cost, estimated remaining life, and estimated useful life of the capital components as defined in [applicable section of the Code of Virginia]; As of the beginning of the fiscal year for which the budget is prepared, the current amount of accumulated cash reserves set aside to repair, replace, or restore capital components and the amount of the expected contribution to the reserve fund for that year; A statement describing the procedures used for estimation and accumulation of cash reserves pursuant to this section; and A statement of the amount of reserves recommended in the study and the amount of current cash for replacement reserves.
[ P]Because an association governing board has a fiduciary duty to manage association funds and property, establishing a reserve fund and making provision in the association budget for reserves is important. [ P]The information provided by a reserve study aids association members in understanding the physical condition of the property, and the financial condition of the association, in order to allow for adequate planning. [ P]A reserve study can serve as an important tool for the association to balance and optimize long-term property values and costs for members, as reserve planning helps assure property values by protecting against decline in value due to deferred maintenance and inability to keep up with aging components. [ P]By establishing a reserve fund and maintaining sufficient reserves, a governing board can reduce the need to impose special assessments on association members when it comes time to replace capital components, particularly if the replacement cost is high. [ P]Even if a community only has a limited number of components, such as a simple road or driveway, setting aside funds in advance will help guard against financial shock when repair or replacement is needed. [ P]In addition, it creates a more equitable balance between newer owners in a community and older owners, as newer owners will not have to assume the burden of the cost to repair or replace older components in the community. [ P]Moreover, a reserve study is beneficial to purchasers of property in a CIC. [ P]A reserve study can aid in the evaluation of the value of property being purchased by knowing the condition of the capital components, and show a more accurate and complete picture of the association’s financial position to handle the expense of maintaining the capital components.

5. In addition to establishing a reserve fund for capital components, associations should also consider establishing an operating reserve for budget overages. [ P]An operating reserve provides the association with funds in case of unexpected budget overages or unforeseen operating expenses. [ P]Replacement reserve funds should not be used to cover unanticipated operating expenses.

The Basics of Reserve Studies

Components of a Reserve Study

[ P]There are two components of a reserve study: (i) a physical analysis and (ii) a financial analysis. [ P]The physical analysis provides information about the physical status and the repair or replacement cost of components the association is obligated to maintain. [ P]The physical analysis entails conducting an inventory of components, an assessment of component condition, and life and valuation estimates. [ P]The financial analysis assesses the association’s reserve income and expenses, by examining the reserve fund status, measured in cash or percent funded, and recommending an appropriate contribution for the fund.

Types of Reserve Studies

[ P]Reserve studies can be grouped into four types, each of which reflects differing levels of service. [ P]The Community Associations Institute (CAI) identifies the following four levels of service:
    Full Study: A full reserve study is the most comprehensive level of service. A full study involves performing: (i) a component inventory, (ii) a condition assessment (based upon on-site visual observations), and (iii) life and valuation estimates of components; then determining (iv) the reserve fund status, and (v) a funding plan. Update, With-Site-Visit/On-site Review: A reserve study update which involves performing (i) a component inventory (verification only, not quantification), (ii) condition assessment (based upon on-site visual observation), and (iii) life and valuation estimates of components; then determining (iv) the reserve fund status, and (v) a funding plan. Update, No-Site-Visit /Off Site Review: A reserve study update with no on-site visual observations, which involves performing (i) life and valuation estimates of components; then determining (ii) the reserve fund status, and (iii) a funding plan. Preliminary, Community Not Yet Constructed: A reserve study prepared before construction that is generally used for budget estimates. It is based on design documents such as the architectural and engineering plans, and involves performing (i) a component inventory, (ii) life and valuation estimates of components; then determining (iii) a funding plan.

Contents of a Reserve Study

[ P]A reserve study should consist of the following:
    A summary of the community, including the number of units, physical description, and the financial condition of the reserve fund; A projection of the reserve

Guidelines for the Development of Reserve Studies

starting balance, recommended reserve contributions, projected reserve expenses, and the projected ending reserve fund balance for typically a 30-year period; but at least a minimum of 20 years;

    A tabular listing of the component inventory, component quantity or identifying descriptions, useful life, remaining useful life, and current replacement cost; A description of the methods and objectives utilized in computing the fund status in the development of the funding plan; Source(s) utilized to obtain component repair or replacement cost estimates; and A description of the level of service by which the reserve study was prepared and the fiscal year for the reserve study was prepared.

Governing Board Action Steps to Providing for Adequate Reserves

In order to provide for reserves adequately, an association should employ a systematic approach involving specific action steps.

First, the association’s governing board should resolve to have a reserve study by passing a resolution that a reserve study be performed and commit the association to taking action to ensure the study is conducted.

Communities that have been operating without a reserve study are not in compliance with Virginia law and must undertake to schedule and implement a reserve study.

The statutes require the governing board of an association to conduct a reserve study at least once every five years, and review the results of the study annually in conjunction with budget development.

Second, the governing board should identify the reserve study products needed.

A governing board may contract for the preparation of the physical analysis, financial analysis, and operating budget by professionals, or may elect to produce one or more of these items on its own.

The governing board may also choose to perform part of the work, and have a professional perform the rest.

Third, the governing board should establish a work plan, specifying the nature of the tasks to be performed, before conducting the study.

The work plan should establish (i) the types of components to be included or excluded; (ii) the timeframe for funding common area or common elements components; and (iii) budget for conducting the study.

Identifying components to include

Components that the association is obligated to maintain, repair, or restore should not be excluded from the reserve study, even if the components are not part of the common area or common elements.

Components for which individual lot or unit owners are responsible should be excluded from the study.

The community’s governing documents establish those components that are the responsibility of the association to maintain, and those for which owners are individually responsible.

Governing documents may contain a maintenance responsibilities chart which can be useful for this purpose.

In addition, local governments may have information or documents on file (e.g., subdivision documents, easements) regarding the community which can help identify components, including components for which the local government, and not the association, are responsible.

(See Appendix C for a list of components that are typically addressed in reserve studies.)

Timeframe

There is not universal agreement on the appropriate timeframe for a reserve study.

A good approach is to forecast for a time period that will include the replacement year of the component with the longest estimated useful life.

Professionals recommend that the study include all components that will fail before the building itself.

“Life-of-the-building” components such as the building foundation and structure are generally excluded from the reserve study budget.

However, if there is reason to expect an item will wear out before the building does, or the item may wear out within the time span of the reserve study, then the item should be included as an item in the study.

Careful consideration should be given to the timing of the initial reserve study.

In a community governed by a property owners’ association, the initial study should take place after the first time a capital component is put into use.

In a community governed by a condominium unit owners’ association, the initial study should be completed as soon as practicable prior to the transfer of declarant control, and may be in conjunction with the association’s preparation of the structural warranty statement.

Budget Available for the Study

Another consideration is funds available to conduct the study.

In order to comply with reserve study requirements, associations should, on an annual basis, include in the annual budget funds adequate to enable either a study, or engagement of outside professionals to complete the study, once every five years.

Next, the governing board needs to identify the components that must be included in the reserve study.

The governing board should identify documents, including the community’s governing documents (i.e., declaration, bylaws), the most accurate drawings of the development, and the maintenance history of major common area and common elements components.

If “as built” plans exist, these would be the best source of information about the nature of the major components.

The maintenance history should include the actual dollar cost figures of that maintenance.

An association should consider creating a “permanent” maintenance history file for each major component.

The governing board should also take into account that existing components may be outdated and may not meet current code requirements, and that components may need to be replaced with newer products that comply with code requirements.

Finally, once the study has been completed, the governing board needs to accept, disclose, and implement the results of the study.

The governing board reviews and accepts the results of the reserve study, and incorporates this information into the association budget plan.

State law specifies that to the extent a reserve study indicates a need to budget reserves, the association budget shall include, without limitation: (i) the current estimated replacement cost, estimated remaining life, and estimated useful life of the capital components; (ii) the current amount, as of the beginning of the fiscal year for which the budget is prepared, of accumulated cash reserves set aside to repair, replace, or restore capital components and the amount of the expected contribution to the reserve fund for that fiscal year; (iii) a statement describing the procedures used for estimation and accumulation of cash reserves; and (iv) a statement of the amount of reserves recommended in the study and the amount of current cash for replacement reserves.

Association governing boards are also required by state law to review the results of the reserve study at least once annually to determine if reserves are sufficient, and make any adjustments they deem necessary to maintain reserves.

Conducting a Physical Analysis

The goals of a physical analysis are to (i) estimate useful and remaining life of major components; and (ii) estimate current replacement cost of major components.

The analysis lists and estimates replacement costs and timing for replacement of components whose repair or replacement is funded through association reserves.

The study determines when such repairs or replacements will be needed and what repair and replacement will cost.

The major steps in conducting a physical analysis are:

    Identify components. Specify quantities. Inspect components; define scope and methodology for inspection. Determine useful life; document maintenance assumptions. Assess remaining life; determine replacement year. Determine cost of replacement.

There are a number of professional firms that perform reserve studies for CICs in Virginia.

This explanation of how to perform a physical analysis will help associations to contract for this service and interpret the study results.

For associations that cannot, or do not wish to, hire a professional reserve study preparer, this explanation will provide guidelines for governing board members who decide to perform their own physical analysis.

As with other decisions it makes in the conduct of managing association business, governing boards must carefully consider the pros and cons of choosing to undertake their own study, and should consider seeking legal advice before proceeding.

Identify Components

For each community, the list of major components is unique.

Lists from other communities or industry publications may serve as a general guide, but are rarely usable without modification and addition.

An inaccurate or incomplete list of components can materially distort an association’s long-term funding plan.

Professionals recommend that items be placed on the list of components for the reserve budget if these components meet all of the following criteria:

    The item is the responsibility of the association to maintain or replace, rather than the responsibility of individual homeowners; The item costs over a certain amount to replace (amount to be determined by the governing board); The estimated remaining useful life of the item is greater than one year; and The estimated remaining useful life of the item is less than 30 years at the time of the study.

One possible guideline is to include items that cost 1% or more of the total association budget.

Another possible guideline is to include items that cost over $500 or $1,000 to replace, including groups of related items (e.g., gates in the development) that cost over $1,000 to replace.

The dollar amount or percentage to use as a guideline should be discussed and adopted by the governing board.

There is often no one document with a comprehensive list of components for a development.

Therefore, it is not easy to identify components accurately, although it is nonetheless essential that the association develop an accurate list of all items for which repair or replacement must be budgeted.

The list of components to include depends upon the physical characteristics of the development, as well as upon the legal allocation of responsibility among owners, the association, and local government.

Appendix C provides a list of items that might be listed as components for association reserves.

However, this list is not exhaustive of all possible items.

A community’s governing documents can help provide a list of components.

Governing documents, including the declaration for the community, typically provide a general description of the common areas or common elements of the development.

In a condominium, the governing documents, called condominium instruments, describe what is part of each unit and what is outside of the unit.

Governing documents usually specify the allocation of responsibilities between the association and individual owners, and can serve as a guide to the components to be included in a reserve study.

The developer’s reserve budget should list components the builder identified while planning the project.

Such items as streets, roofs, exterior paint, and recreation areas are usually included in the developer’s original reserve budget.

However, governing documents and the developer’s budget may not always account for all components for which the association is responsible.

A site analysis by knowledgeable individuals should produce a comprehensive list of items for which the association is, or might be, responsible.

Local governments and utility companies can often help to identify capital components by stating where their responsibility for certain components ends, and that of the association begins.

For instance, the governing documents or developer budget may be unclear about whether sidewalks along the edge of a development belong to or are the responsibility of the community or the locality.

If the sidewalks are an association responsibility, then sidewalks are components which should be included in the reserve study.

Guidelines for the Development of Reserve Studies

the reserve budget; if not, then the budget need not account for repair and replacement.

Quantifying Components

Although existing maps and construction drawings of a development may serve as a guide to component quantities, a detailed site and building analysis is the best way to obtain an accurate count of these items.

For some components, such as streets, roofs, and fences, the square or linear footage must be measured in order to describe the quantity; while for other items, such as utility room doors, it may be sufficient to know the number required.

The approved plans and specifications on file with the locality, and the as-built plans, if different from those filed with the local government, can be an excellent source of information for these quantities.

3 For components that are actually made up of a number of items, the nature and quantity of the constituent parts should be stated (e.g., the metal flashing for a shake roof as well as the square footage of shingles).

It is common to overlook the “extra” pieces that are in fact necessary to the construction of essential items such as roofs, siding, and irrigation systems.

Once the number and constituent parts of each component are detailed, it is necessary to give some consideration to the quality and specifications of those parts.

For instance, is the asphalt two inches thick, or four inches thick? Is the roof a two-ply roof? What grade of paint was used?

An accurate description of the materials is essential to proper reserves.

If significant in dollar amount, quantities of the same type of component existing in very different conditions should be noted separately (e.g., the square footage of siding with western or southern exposure as compared to the square footage with eastern or northern exposure).

Determining Useful Life and Remaining Life of Components

Useful Life (UL) is typically defined as the number of years the component is expected to serve its intended purpose if given regular and proper maintenance.

If the association fails to provide proper maintenance, then it may become difficult to anticipate the useful life of components.

One estimate of useful life is material manufacturer’s warranty.

This estimate presumes, usually in writing in the fine print of the warranty, that the product was installed with the purported quality of materials and according to the manufacturer’s specifications.

Sometimes components may have been installed with lesser quality materials or inferior workmanship, thereby making the effective useful life shorter.

When no knowledgeable inspection is made of the materials and installation, the manufacturer’s warranty may not be an accurate description of the useful life of the component.

There are also commercially available manuals that have estimates of useful life.

Published data may not be consistent with the location, exposure, or type of a particular component.

The estimated life of a street as predicted from national data may well be lower than that of a street in a comparatively mild climate, but the estimated life of exterior paint as predicted from national averages may be higher than that of paint on buildings in windy or coastal areas.

In using published estimates, it is necessary to consider how the specific case in question may differ from the average case considered by the manual’s author.

Useful life estimates may vary considerably from manual to manual, so consulting more than one manual3 may guard against the risk of underestimating or overestimating the life of a component.

The source(s) of component useful life estimates should be identified specifically.

Remaining useful life (RUL) is generally defined as the expected number of years the component will continue to serve its intended purpose prior to repair or replacement.

If the development is new and the developer-prepared estimates are correct, the remaining useful life might be estimated simply by subtracting the age of the development from the useful life of each component.

The older the components, the less accurate this method will be.

Some of the factors that affect the remaining useful life of a component are (i) current age, (ii) apparent physical condition, and (iii) past maintenance record (or absence of maintenance).

The current age of the component may be determined from association records.

The apparent current condition must be determined through physical inspection, preferably by someone familiar with the component.

Records of past maintenance must be compared with recommended maintenance in order to determine whether the item has been properly maintained or may wear out sooner than expected due to inadequate care.

In determining the remaining useful life of a component, a certain level of continued preventative maintenance may be assumed.

These maintenance assumptions should be explicitly stated so that proper maintenance can be continued through the component’s remaining life.

The remaining life of a component implicitly specifies the year in which it may be repaired or replaced.

The effective age of a component is the difference between the component’s useful life (UL) and remaining useful life (RUL).

A budget timeline can be used to show the replacement year for each component.

This timeline can serve as a schedule for expected replacement of components and can be updated or changed when the physical analysis is updated, or as components last for shorter or longer periods than expected.

Sample Replacement Schedule

    Component: Stormwater management facility - Age in Years as of 12/31/2018 (Effective Age): 3 - Estimated Useful Life (UL): 5 - Estimated Remaining Useful Life (RUL): 2 - Year to Replace: 2021 Paving (slurry coat) - Age in Years: 4 - UL: 7 - RUL: 3 - Year to Replace: 2022 Roofing (wood shingle) - Age in Years: 11 - UL: 15 - RUL: 4 - Year to Replace: 2023

Determining Replacement Cost

Replacement costs can be obtained from manufacturers or their representatives for some items, and from local licensed contractors on others.

It is important to remember that the cost of component replacement should also include the cost of removing the existing component, along with the cost of obtaining permits and compliance with local building requirements, if applicable.

It is also important to take into consideration that some existing components may be outdated and may not meet current code requirements.

These components may need to be replaced with newer products that comply with code requirements, which may factor into replacement cost.

There are a number of recognized cost estimating manuals available with pricing information that can be used.

Cost estimates are generally comparable among manuals for the same geographic area, so there is less need to consult multiple manuals for replacement costs than for estimates for useful life.

However, there are some considerations to factor in when using these manuals to determine costs.

The majority of professionals performing reserve studies for associations obtain cost estimates from a database based on the experience of these professionals.

Cost estimates derived from this data may vary significantly from estimates based on manuals alone.

Accordingly, associations performing their own study may want to obtain additional supporting data for their manual cost estimates from other sources, such as contractors, material suppliers, etc.

This collection of data should then be considered in conjunction with the results of an inspection by a reasonably qualified person when making a final determination of replacement cost.

It is important to determine the specific geographic area for which the manual offers a cost average.

If a manual has national averages, it may underestimate the cost of labor in certain areas, such as urban areas.

It is also important to determine the base year in which the manual’s cost estimates were made.

The current replacement cost for components is not shown in the manual, and should be adjusted for inflation since the time cost data was obtained.

Documenting Maintenance Assumptions

An important adjunct to determining UL and RUL of a component is to document the type and schedule of maintenance that is assumed for the component to survive that life.

For example, if the 20-year life expectancy of a roof is based upon annual cleaning of the roof and gutters, the association will be able to take action to help ensure that all the roofs will indeed last.

Documentation of maintenance assumptions can lead to improved maintenance throughout the project and thereby lower replacement costs.

On the other hand, ignoring maintenance assumptions, or improper maintenance, can put the replacement schedule and costs in jeopardy.

A properly prepared physical analysis will lead to a better maintenance program for the association.

Clear and concise maintenance suggestions are a useful supplement to a professionally prepared physical analysis.

These suggestions may save more than the cost of the original study on future repairs and replacements.

Using Component Data to Develop the Funding Analysis

Once charts of replacement schedule and future replacement costs are completed, the physical analysis is finished.

The next step is to determine how much will be spent in each year for all components, and that step is part of the financial analysis.

Conducting a Financial Analysis

The goals of a financial analysis are to (i) establish funding goals; (ii) identify annual funding requirements; and (iii) disclose limitations and assumptions.

Once the estimated useful life, estimated remaining life, and estimated current replacement costs of components are identified, the association is ready to develop a plan for funding the reserve account.

In preparing the funding plan, the association will have to make decisions about the amount of current assessments and the need for special assessments, balanced against projected liability.

The financial viability of the association will depend a great deal upon the ability of the association to replace components as they wear out, and not to defer major maintenance items.

A product of the financial analysis process is the development of a funding plan (cash flow forecast or projection) to estimate future reserve cash receipts and disbursements.

This is most easily presented in a spreadsheet format.

All supporting assumptions and methodology should be carefully documented.

The major steps in conducting a financial analysis are:

    Obtain component information (from physical analysis). Determine funding goal. Calculate replacement fund liability. Identify reserve account asset (cash balance). Estimate annual association reserve fund income (from regular assessments). Project expenditures and reserve fund needs, including regular and special assessments. Prepare statement of limitations and assumptions. Disclose reserve study information in association budget.

As an association completes these steps, the governing board will make major policy decisions.

Professionals may be able to advise the governing board on key decisions, but it is important for the governing board to understand each of these decisions, since they independently affect the overall results of the funding plan.

Because the amount of regular assessments and the need for special assessments should be indicated in the plan, these decisions will affect monthly costs and property values.

Determine Funding Goal

Determination of the funding strategy, including establishment of the funding goal, is one of the most important fiscal decisions to be made by the governing board.

The association budget should clearly indicate estimated revenues and expenses, describe the funding goal, and indicate current status in meeting the goal.

The funding plan should show

Guidelines for the Development of Reserve Studies

The funds required to replace each component as it comes to the end of its useful life, and indicate how the association will fund the replacements. The association should decide how much should be raised through regular assessments for the reserve account each year, and how much should be raised by special assessment, if any. In addition, the association should consider how much cash will remain in the reserve account at the end of the planning period relative to the projected balance needed at that date.

Associations will have to make difficult policy choices in determining the funding goal. Many associations underfund reserves. This is due to lack of attention to reserve budgets in the past, and underestimation of replacement costs. An ideal goal for an association is to eliminate any deficit or shortage in reserve fund by building up the reserve fund to where the cash in the replacement reserve account is at least equal to the estimated value of accumulated wear of all major components. However, this goal may not be within reach of many associations in the short term, except through special assessments.

Funding Models

There are at least four basic funding models. All of these funding models have appropriate application. Furthermore, if done correctly, all of these models adequately fund the reserves.

    Full Funding Model - (Also called the Component Method.) This is the most conservative funding model. It funds each component as its own line item budget. This method is required in some states; however, Virginia does not require this method. The goal of this model is to attain and maintain the reserves at or near 100%. For example, if a community has a component with a 10-year life and a $10,000 replacement cost, it should have $3,000 set aside for its replacement after three years. In this case, $3,000 equals full funding. Note that this model may not account for inflation. Baseline Funding Model - (Also called a Minimum Funded Model.) The goal of this model is to keep the reserve cash balance above zero. This means that at any time during the funding period the reserve balance does not drop below zero dollars. This is the least conservative model. An association using this model must understand that even a minor reduction in a component’s remaining useful life can result in a deficit in the reserve cash balance. Associations can implement this model more safely by conducting annual reserve updates that include field observations. Threshold Funding Model - (Also called the Cash Flow Method.) This model is based on the Baseline Funding concept. However, in this model the minimum cash reserve balance is established at some predetermined dollar amount. Associations should take into consideration that depending on the mix of common area or common elements major components, this model may be more or less conservative than the fully funded model. Statutory Funding Model - This model is based on local statutes. To use it, associations set aside a specific minimum amount of reserves as required by statutes. At this time, Virginia statutes are silent on which funding model an association may choose. Each of the funding models depends on an analysis of cash flows into and out of the reserve fund over the next 30 years. Assessment calculations are then made sufficient to reach the governing board’s funding goals.

An association may wish to include information in a reserve study report about full funding to provide in effect a funding measuring stick for the association.

Calculate the Reserve Deficit

The association should employ the accrual method to estimate fund contributions and expenses. This will ensure payments to the reserve account remain level, and that sufficient funds will be available when expenses come due.

With respect to revenues, this estimate includes regular and special assessments, as well as the after-tax interest income earned on accumulated cash reserves. Expenses can be accrued by spreading the eventual replacement cost of each component over its total useful life or obtaining an estimate of annual component wear. For instance, if a component currently valued at $10,000 has a useful life of ten years, then one can estimate the annual wear, or the annual provision for the replacement fund, at $1,000. By year five, this component would then have accrued a liability of $5,000, assuming no inflation. (If the association fully funded its reserves, then this $5,000 would already be in the reserve account by the end of the fifth year.)

After estimated revenues and expenses are established, this information can be used to calculate the required estimated reserves for components, and calculate any deficit or shortage in the reserve fund.

Begin by determining the accrued fund balance for each component. This can be calculated according to the following formula:

Replacement Cost ÷ Useful Life (UL) × Effective Age

For example, consider a roofing component with a replacement cost of $30,000, a useful life of 15 years, and an effective age of 11 years:

$30,000 ÷ 15 × 11 = $22,000

Analyze each component in this manner, and then total together the accrued fund balance for components to determine the projected reserve fund balance. Then determine the reserve deficit by calculating the difference between the projected reserve fund balance and the estimated cash balance in the reserve fund.

Once the reserve deficit (if any) is established, this information can be used to determine the amount of reserve deficit per unit or lot. In addition, the reserve balance funding percentage can be determined.

Component Replacement

    Replacement Cost | $10,000 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |

    Guidelines for the Development of Reserve Studies

    corrections” can promote the stability of the reserve account, and decrease the likelihood of financial shocks when the next reserve study is performed.

    Project Expenditures and Reserve Funding Needs

    The physical analysis provides the estimates for expected expenditures by year for each component. Adding these component requirements together, by year, gives the estimate of needed funds over time.

    Association members should be aware of the limitations of expenditure forecasting and of the reality that the overall funding plan is only as good as the initial estimates of replacement costs and the time of replacement needs.

    An important policy issue for a governing board is the decision over whether to use replacement costs, or estimated future costs.

    Use of an inflation rate will generally result in higher estimates of future costs. If the governing board uses replacement costs, it is essential the board revise the plan annually based upon updated current replacement costs, plus currently required or anticipated expenditures.

    The annual cost for each component would be calculated by dividing the unfunded replacement cost by the remaining useful life. This approach is valid only if repeated each year.

    21 If the board chooses to use an inflation rate, it would apply an average long-term cost inflation rate to all components from the time of the study until the year of replacement (based on recent average component cost data).

    To keep this plan current, it is important to annually review and update projected expenditures, inflation factors, and other assumptions. As with the replacement cost approach, the inflation rate approach is valid only if repeated each year.

    There are several ways to select an inflation rate for estimating component costs for future years. These include: (i) Federal Bureau of Labor Statistics; (ii) published information from construction cost estimating companies; and (iii) Marshall & Swift.

The interest rate assumption is an important decision for the governing board, and should be explicitly disclosed in the financial analysis.

Because of their effect on estimating future costs, replacement cost information and inflation rate assumptions should be reviewed annually, and the projections adjusted as necessary.

Following is a sample chart showing calculations for future replacement costs. In a real situation, it may be necessary to add additional years of inflation in order to account for old pricing information.

The sample chart assumes the pricing information on all components is up-to-date.

Sample Replacement Cost Calculation

Component | Quantity & Units | Unit Cost | Replacement Cost (2019) | Year to Replace | Future Cost to Replace

Painting, exterior stucco | 15,875 sq. ft. | .63 | $10,000 | 2021 | $10,941

Paving, slurry coat | 35,000 sq. ft. | .40 | $14,000 | 2022 | $16,022

Roofing, wood shingle | 10,715 sq. ft. | 2.80 | $30,000 | 2023 | $35,913

(Future replacement cost was calculated with an annual 4.6% inflation rate.)

Estimate Interest Earnings of Reserve Account Over Financial Analysis Period

Reserve funds deposited in certificates of deposit or money market accounts will generate interest income to increase the reserves.

For forecasting purposes, it is necessary to choose an interest rate. For planning purposes, a lower interest rate is more conservative than a higher one.

Interest rates can be pegged to current bank rates or CD rates.

Income from the reserve and operating accounts is taxable to an association, even if the association is established as a non-profit organization.

A governing board should adjust the interest rate assumption to account for applicable federal and state taxes.

Though it may be difficult to accurately project future component cost increases or future interest earned on reserve cash balances, it is nonetheless important to use these factors for calculations in the financial analysis, and to update them each year.

This is particularly true for associations that have chosen to rely in part on special assessments.

Reserve Fund Drawdowns and Contingencies

As component replacement comes due in future years, it will draw against reserve funds. The initial reserve account, augmented by regular contributions from routine homeowner assessment payments, should provide sufficient funding to pay for replacements as they are needed.

In some cases, though, the reserve account will not be enough. The cash flow analysis will identify instances where expenditure projections for a given year exceed projected reserve cash balances.

In these cases, additional funds from special assessments (or other sources, if any) would be needed to increase the reserve accounts to desired levels.

Some replacement expenses will be impossible to estimate. This may be due to unexpected breakage or destruction, failure in a “life-of-the-project” system, reduced useful life of a component, or other unexpected component costs.

A line item in the cost estimates might be established as a contingency. This amount might be limited to 3% to 5% of the first-year budget in a new community.

In a conversion, or established communities with incomplete documentation, larger contingency levels may be necessary.

One useful way to establish estimates for contingency funding in established communities is to review prior year spending for contingency-type replacements or continuing repairs.

For instance, if there is routine work done annually on underground utilities, then some funds for expected annual levels might be budgeted under the contingency category.

Appendix F contains a sample financial analysis which summarizes these income and cost concepts.

The rows of the spreadsheet show individual component costs and association income sources. The columns show the years included in the financial analysis.

The sample assumes a funding plan period of 30 years and a mixed funding model which uses regular and special assessments to maintain a positive cash balance.

Because the model is not fully funded, inflation factors are employed in determining component costs.

Statement of Limitations and Assumptions

The funding analysis should document (i) all limitations to the estimate, (ii) assumptions made in order to conduct the estimates, (iii) the model used to make the estimates.

Disclose Reserve Study Information in the Annual Budget; Updating

An association, once it has successfully completed a reserve study (both physical and financial analysis), can use the resulting information in its annual budget.

Indeed, state law requires that to the extent a reserve study indicates the need for an association to budget reserves, the budget must include:

    The current estimated replacement cost, estimated remaining life, and estimated useful life of the capital components; The current amount of accumulated cash reserves set aside, to repair, replace, or restore the capital components and the amount of the expected contribution to the reserve fund for the fiscal year (as of the beginning of the fiscal year for which the budget is prepared); A statement describing the procedures used for estimation and accumulation of cash reserves; and A statement of the amount of reserves recommended in the study and the amount of current cash for replacement reserves.

An association governing board is required to review the results of the reserve study at least annually to determine if reserves are sufficient, and make appropriate adjustments to ensure reserves are maintained.

How often, though, does the reserve study need to be updated?

Annual updates of the financial analysis can be carried out at the same time as preparation of the operating budget, and can call for required adjustments within the original planning period.

The assumptions in the reserve study (e.g., remaining life and cost of components) should be reviewed and updated as necessary.

The frequency of updates of component data will depend on the soundness of the original data and estimates, the preparer’s recommendations, and the association’s ability to adequately maintain its components.

Even though the methodology calls for a financial study covering a time frame of twenty years or more, annual planning and periodic reviews of the reserve study can rely on updated estimates.

Hiring a Professional to Perform a Reserve Study

Members of an association governing board must decide whether to conduct a reserve study by themselves, or hire qualified professionals to perform the task.

Some associations elect to hire outside consultants to perform certain tasks, but not others.

In making this decision, a governing board should consider several factors, to include:

    The level of expertise within the board or the community for this kind of study; The willingness of board or community members to volunteer their time; The cost of hiring outside consultants to conduct the reserve study; Whether a previous reserve study is available for use as a guideline; The quality of existing documentation of components and replacement costs; The association’s previous history regarding special assessments; The current financial state of the association’s reserve account; and The degree to which board members can be held personally liable for a defective reserve study.

If the governing board wishes to have all or part of the study performed by professionals, it must still make several important decisions. These include interviewing and hiring the consultants, assisting them in obtaining community data, reviewing the work product delivered by the consultants, and following up on consultants’ recommendations for the reserve funding.

Should a governing board elect to use consultants, the following should be established by the board:

    Identification of common area or common elements components, exclusive use components, quasi-structural components, and life-of-the-project components (with the assistance of association management); The interest rate for estimating income earned on reserve balances; and The funding goal of the reserve study, including the degree to which reserves are to be funded by annual assessments, and the need for special assessments.

As the governing board is accountable for the quality of the study itself, it should carefully specify the work tasks and carefully review potential consultants with respect to previous experience, price, and recommendations from other communities.

Following are some or all of the work tasks that may be performed by professionals.

Physical Analysis Products for Consultants

    Quantification of components; Documentation of maintenance assumptions and recommendations; Identification of useful life and remaining life of components, and replacement year; and Estimation of replacement cost in current and future dollars.

Financial Analysis Products for Consultants

    Spreadsheet modeling of reserve funding, and development of solution(s) meeting the funding goals of the association; Calculation of cash balance of reserve account by year; Estimation and explanation of reserve deficit; Recommendation of needed increases in reserve portion of assessment; Preparation of statement of limitations and assumptions of reserve analysis; and Preparation of reserve study information for association budget.

After determining the work tasks, the board must select the consultants or contractors, if any, who will perform all or part of the work. Possible outcomes of this decision-making process include:

    Hiring an independent engineering, appraisal, or construction cost-estimating firm to perform the physical analysis, and hiring an independent accountant experienced with community associations to produce the financial analysis and association budget; Hiring an organization with staff expertise to perform an integrated component and financial analysis;

The type of assistance that will be needed depends upon the nature of the product desired, the budget, and expertise available to the governing board.

Guidelines for the Development of Reserve Studies

is ultimately responsible for the reserves study disclosures. The board should also consider its potential legal liability if the study does not meet statutory information requirements.

Recommendations from other community associations can often be helpful in determining which company or companies to hire for the reserve study. Organizations of CICs and related professionals can also be a resource to find qualified professionals. It is helpful to talk with people who have worked with any firm or consultant under consideration and to examine samples of related work.

The governing board should interview several companies and obtain samples of their work in order to get a sense of each company’s qualifications, experience, and pricing structures. Appendix E contains partial lists of questions a governing board may use to ask a reserve study preparer as part of the interview process. The questions may be used in interviews with potential consultants, or used as a written request for proposal, along with a clear specification of the work tasks to be performed. Answers to these questions, as well as price, should help in the selection of any needed professionals.

Information the Governing Board Should Provide

Before it can provide a cost estimate, a consulting firm will need information from the governing board regarding the community and the scope of work. The governing board should provide potential consultants with the following:

    The size of the community - area and number of lots/units; Types of improvements in the common area/common elements - pools, clubhouses, etc.; Which portions of the reserve study the consulting firm is being asked to perform; A list and definition of major components; A statement of board policy about major components for which it is not requesting an estimate of replacement costs; Maintenance records, warranties, and other information regarding the condition of components; Information on planned changes or additions to major components; Copy of as-built construction drawings, if they exist; A copy of the previous reserve study, if one was conducted; Estimated replacement cash balance at beginning of next (nearest) fiscal year; A copy of the current or proposed association budget; A board estimate of long-term interest rate to be earned on reserve account cash balance; and Anticipated reserve expenses for the remaining year.

In some cases, a consulting firm might need further information to make its estimate. It will save time to ascertain a company’s information requirements before the actual interview takes place.

Potential Problems

Many associations, especially if conducting a reserve study for the first time, may find they are lacking certain information that is necessary to complete the study. If so, they will need to retrieve and document this information either before the study is begun, or during the study itself. Here is a list of the more common problems that can be addressed during the course of doing a reserve study:

    The association does not have an established master list of major components; If a master list of components exists, it does not include all significant common area/common element components listed in the governing documents or developer’s drawings; Information on remaining life and current replacement cost has not been prepared for all major components; The association does not have a documented maintenance schedule and related assumptions for each major component; “Life-of-the-project” components are not mentioned in assumptions, or included in reserve budgeting; The association budget does not contain reserve study information or assumptions; There is no policy to distinguish reserve expenditures from operating expenses; No reserve funding goal has been established; There is no separate bank account(s) for reserve funds; No previous physical analysis or financial analysis has been conducted; The reserve deficit is staying constant or increasing over time; Special assessments are required to fund major repairs; and Current income from assessments does not equal or exceed dollar value of annual component wear.

Resources Used in Developing the Guidelines

    California Department of Real Estate. (August 2010). Reserve Study Guidelines for Homeowner Association Budgets. State of California. Community Associations Institute. (2018). Reserve Specialist (RS) Designation: National Reserve Study Standards. Community Associations Institute. https://www.caionline.org/pages/default.aspx Foundation for Community Association Research (FCAR). (2014). Best Practices: Reserve Studies/Management. Foundation for Community Association Research. Falls Church, Virginia. Moss, J. R. (2018). Virginia Common Interest Communities: A Resource for Volunteer Leaders, Members, Managing Agents and Business Partners (2nd ed.). Jeremy Moss. Nevada Department of Business and Industry. (2003). Reserve Study Guidelines. Prepared by the Lied Institute for Real Estate Studies. UNLV. State of Nevada.

Additional Resources

    Community Associations Institute. (1994). A Guide to Replacement Reserve Funds and Long-Term Reserve Funding. Community Associations Institute. Falls Church, Virginia. Community Associations Institute. (2013). Reserve Funds: How and Why Community Associations Invest Assets. 2nd Edition. CAI Press. Falls Church, Virginia.

Board Member Training Manual Overview (5816_2023-24 New Board Member Manual.pdf)

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Boar Member Training INDEX

Page 1 of 1 Last Updated - 7/27/23

INDEX | Board Member Manual

This manual is designed to provide you with materials for reference during your term as a board member.

This manual contains:

    General DPOR Information • Timeline of Regulatory Programs • 2020-2022 Biennial Report • Organizational Chart
Roles & Responsibilities of Board Members
    • Code of Conduct
Board Meetings Overview Laws + Regulations
    • Code of Virginia ♦ Title 54.1 ♦ State and Local Government Conflict of Interests Act (COIA) ♦ Administrative Process Act (APA) ♦ Freedom of Information Act (FOIA)
• FOIA Council Informational Materials Regulatory Review Process
    • DPB Flowcharts • Executive Directive • Executive Order
Application IFFs Examinations Overview Disciplinary Process Financial Overview Legislative Process Media Relations

Historical Timeline of Professions and Regulatory Programs

    1783 | AUCTIONEERS 1984 | GEOLOGISTS 1988 | ASBESTOS WORKERS & CONTRACTORS 1989 | SOIL SCIENTISTS 1990 | CERTIFIED INTERIOR DESIGNERS 1990 | REAL ESTATE APPRAISERS 1991 | WASTE MANAGEMENT FACILITY OPERATORS 1992 | NAIL TECHNICIANS 1993 | DOC re-named Dept. of Professional & Occupational Regulation (DPOR) 1994 | TRADESMEN 1994 | LEAD ABATEMENT WORKERS & CONTRACTORS 1998 | CEMETERY COMPANIES & SALESPERSONS 1998 | PROFESSIONAL BOXING & WRESTLING 1998 | BACKFLOW PREVENTION DEVICE WORKERS 1783 | BRANCH PILOTS 1920s, 30s & 40s | ARCHITECTS, PROFESSIONAL ENGINEERS & LAND SURVEYORS 1920 | REAL ESTATE 1938 | CONTRACTORS 1948 | Dept. of Professional & Occupational Registration (DPO) created 1954 | OPTICIANS 1962 | BARBERS & COSMETOLOGISTS 1968 | POLYGRAPH EXAMINERS 1970 | HEARING AID SPECIALISTS 1971 | WATER & WASTEWATER WORKS OPERATORS 1977 | DPO re-named Dept. of Commerce (DOC) 1950s, 60s & 70s | LANDSCAPE ARCHITECTS 2000s | CERTIFIED HOME INSPECTORS 2010s | MOLD REMEDIATORS 2011 | DPOR PROVIDES LEADERSHIP AND SUPPORT TO 18 REGULATORY BOARDS + THE BOARD FOR PROFESSIONAL & OCCUPATIONAL REGULATION Today | RESIDENTIAL BUILDING ENERGY ANALYSTS 2012 | TIME-SHARE RESELLER REGISTRATION 2014 | APPRAISAL MANAGEMENT COMPANIES 2014 (DEREGULATED IN 2020) | CNG AUTO MECHANICS 2015 | AMATEUR MARTIAL ARTS 2016 | METH LAB REMEDIATION CONTRACTORS 2019 | FIRE SPRINKLER INSPECTORS 2001 | GAS-FITTERS 2002 | WAX TECHNICIANS 2004 | TATTOOISTS & BODY PIERCERS 2004 | WETLAND DELINEATORS 2004 | ELEVATOR MECHANICS 2007 | WATER WELL CONTRACTORS 2007 | ESTHETICIANS 2008 | COMMON INTEREST COMMUNITY MANAGERS 2009 | ONSITE SEWAGE SYSTEM PROFESSIONALS 2012 | DEREGULATED IN 2012 2017 | UPGRADED TO LICENSED IN 2017

About DPOR

The Department of Professional and Occupational Regulation protects the health, safety and welfare of the public by licensing qualified individuals and businesses and enforcing standards of professional conduct for professions and occupations as designated by statute.

DPOR oversees 18 regulatory boards in addition to the Board for Professional and Occupational Regulation.

Through its boards, DPOR regulates more than 300,000 individuals and businesses, and hundreds of license types.

Our Mission

The Department of Professional and Occupational Regulation will be the Commonwealth’s most effective agency, discovering creative ways to integrate regulatory efficiency with consumer protection via a commitment to exceptional customer service, efficient business processes, technological proficiency, and empowered employees.

Our Vision

The Department of Professional and Occupational Regulation will be the Commonwealth’s most effective agency, discovering creative ways to integrate regulatory efficiency with consumer protection via a commitment to exceptional customer service, efficient business processes, technological proficiency, and empowered employees.

What We Do

DPOR issues professional credentials—licenses, certificates and registrations—in the least intrusive, least burdensome and most efficient way.

We are charged with ensuring the minimum competency necessary to practice without harming the public, not enhancing professional stature or limiting competition by keeping newcomers out.

Policy boards determine the minimum standards necessary to enter a profession and qualify applicants based on a combination of education, experience and examination.

DPOR also enforces standards of professional conduct.

The agency investigates reports of regulatory violations and seeks to obtain compliance with the law or, when necessary, to discipline the licensee.

Regulatory board sanctions against licensees include fines, probationary terms, suspension or license revocation.

Unlicensed activity—practicing a profession without a required state license—is a misdemeanor criminal violation.

Regulatory boards do not have jurisdiction over unlicensed individuals.

In cases involving allegations of unlicensed practice, DPOR attempts to obtain compliance with licensing requirements or works with local law enforcement to assist in bringing criminal charges.

Ultimately, unlicensed activity is outside the boards' legal jurisdiction and prosecution is at the discretion of local law enforcement officials.

As a non-general fund agency, DPOR is financed solely by revenue collected through fees paid by licensees.

Fees are adjusted periodically, as required by the "Callahan Act" (§ 54.1-113 of the Code of Virginia), to ensure revenues are sufficient to cover expenses, but not excessive.

How We Do It

DPOR strives to promote a positive business climate, ensure a competent workforce and provide exceptional customer service.

As an executive branch agency under the Secretary of Labor, we support Virginia's economic vitality by helping qualified individuals start businesses and work in their chosen fields.

We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.

Why We Do It

Our Boards

    Architects, Professional Engineers, Land Surveyors, Certified Interior Designers and Landscape Architects Asbestos, Lead & Home Inspectors Athlete Agents Auctioneers Barbers and Cosmetology Boxing, Martial Arts, and Professional Wrestling Branch Pilots Cemetery Common Interest Community Contractors Fair Housing Hearing Aid Specialists and Opticians Polygraph Examiners Professional and Occupational Regulation Real Estate Real Estate Appraisers Professional Soil Scientists, Wetland Professionals, and Geologists Tradesmen Waste Management Facility Operators Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals

Board Activity By the Numbers

    Applications, Renewals + Reinstatements: 59,952 Renewals + Reinstatements: 264,368 Name + Address Changes: 210,393 Online Transactions Contractor Remedial Education Classes Contractors Who Attended Classes: 37,915 Regulatory Actions With Public Comment Opportunities Public Hearings: 414 Volunteer Board Members: 229 Regulatory Boards: 15 Advisory Boards: 3 Policy Boards: 1 Executive Office

Leadership

    Jennifer Sayegh — DPOR Director Kishore Thota — Chief Deputy Director Demetrios "Mitch" Melis — Policy and Legislative Affairs Manager Kerri O'Brien — Communications and Digital Media Manager

The Policy and Legislative Affairs Manager coordinates the agency's legislative affairs, assists with constituent services, and acts as a liaison to the office of the Secretary of the Commonwealth in managing DPOR's 185 board appointments.

Appointed by the Governor, the Chief Deputy Director provides executive level support to the Director. The Chief Deputy also leads organization-wide innovation and transformation efforts to improve the agency's structure, performance, and technology.

Appointed by the Governor, the Director is responsible for managing the daily operations of the agency while continuously positioning the organization to be adaptable and responsive to both internal and external priorities.

The Communications and Digital Media Manager is responsible for DPOR's external and internal communications. They support the mission of providing timely and accurate information to the public through both conventional and social media.

Core Mission Functions

    Compliance and Investigations Licensing

The Compliance and Investigations Division reviews consumer reports against licensees to determine whether DPOR is authorized to process the complaint.

DPOR only processes complaints against individuals or businesses that are subject to the laws or regulations of its regulatory boards.

Our Staff and Operations

Stephen Kirschner — Deputy Director of Licensing & Regulatory Programs

Tom Payne — Deputy Director of Compliance & Investigations

Our 200 employees serve more than 300,000 individuals and businesses across several hundred license types, ranging from architects and contractors to cosmetologists and professional wrestlers.

Applicants seeking licensure or certification in regulated professions must meet certain entry qualifications. DPOR and its boards establish entry requirements.

Support Divisions

    Administrative and Financial Services — Responsible for accounting, budgeting, procurement, and other operational needs of the agency and its boards. Information Technology — Responsible for deployment and support of current technology and planning for future strategic technology initiatives. Human Resources — Responsible for benefits administration, recruiting, hiring, employee engagement, performance management, and workforce development.

Additional Programs

    Office of the Common Interest Community Ombudsman — Offers assistance and information to association members regarding rights and processes through their condominium, cooperative, or property owners' associations. Virginia Fair Housing Office — Investigates housing discrimination complaints. Federal and state laws protect against discrimination in renting, buying, mortgages, and homeowner's insurance. Contractor Recovery Fund — Provides relief to consumers who incurred losses through improper conduct of licensed residential contractors. Fund supported by assessments paid by licensed contractors. Real Estate Recovery Fund — Provides relief for losses due to improper conduct of licensed real estate professionals. Fund supported by assessments paid by licensees. Common Interest Community Recovery Fund — Assists receivers appointed due to defalcation of a community association manager, supported by assessments paid by licensees and associations.

On March 12, 2020, through Executive Order 51, Governor Ralph Northam declared a state of emergency due to COVID-19. The order directed state agencies to assist in mitigation efforts and authorized waivers of certain regulations with the concurrence of cabinet secretaries.

DPOR continued providing services throughout the pandemic by modifying business practices and implementing emergency actions.

Notable Efforts include:

    Maintained operations during lockdown periods. Converted its call center to a virtual call

Board Member Manual

The following sections outline the key initiatives, summaries, and organizational strategies implemented by the Department of Professional and Occupational Regulation (DPOR) during the recent biennium, including responses to the pandemic, organizational restructuring, technological modernization, and regulatory reforms.

Pandemic Response

During the state of emergency, DPOR took several measures to support licensees and the public:

    Developed a process for incoming mail to be digitized for remote license processing. Developed business processes that allowed most employees to telework. Waived license expiration dates for 15 months, ensuring those experiencing economic hardship could continue to work without the burden of license fees. Waived certain requirements allowing several professions to continue to practice during mandatory lockdowns with virtual rather than physical presence. Executed regulatory waivers allowing schools and training providers to remain open using online instruction methods. Modified public meetings to implement social distancing requirements and conducted over 25 virtual board meetings that allowed remote public access and participation. Expedited license reinstatements to ensure individuals would qualify for unemployment insurance.

In 2018, the Joint Legislative Audit and Review Commission (JLARC) studied DPOR's operations, including staffing, licensing processes, and enforcement. The final report included 36 recommendations for legislative and executive action. In May 2019, DPOR engaged the Performance Management Group (PMG) of VCU's Wilder School to assess organizational effectiveness. These assessments remain relevant as a roadmap for improvement.

Current Leadership and Strategic Initiatives

DPOR leadership has diligently worked to implement assessment recommendations, focusing on organizational restructuring and core mission services.

Organizational Restructuring

    Created a separate division solely to oversee licensing and support DPOR Boards. Realigned IT Director position to report directly to the agency director. Established three positions focusing on legislative, regulatory, and public affairs.

Focusing on Core Mission Services

DPOR assembled a cross-functional "tiger team" to address staffing shortages and recruited 30 full-time positions in FY22, reducing recruiting time by 33%.

Change Starts with People: DPOR's Workforce

Initiatives include employee engagement, recognition, leadership programs, and fostering collaboration through cross-functional teams. Agile project management and continuous process improvements are also emphasized.

Digital Transformation and Technology Modernization

DPOR aims to improve the citizen and customer experience through digital transformation, ensuring transparency and predictability in government services.

Enterprise Technology Modernization

    Hired a technology consulting firm to assess business needs and recommend solutions to replace legacy licensing systems. The end goal is a fully digital, citizen-centered licensing experience. Emphasis on rapid, iterative implementation to provide immediate value.

Empowering Possibilities

Established a dedicated office to serve as an internal transformation resource, empowering employees to improve organizational performance and challenge the status quo.

Office of Performance & Innovation (OPI)

Focuses on internal support operations, ensuring high-quality services in Human Resources, Administration, Financial Services, and Information Technology. The weekly management meetings facilitate high standards of internal service delivery.

Providing Excellence in Internal Service Delivery to Improve External Customer Service

DPOR works to issue licenses, certifications, registrations, and other authorizations efficiently. As of June 30, 2022, the total regulant population was 320,971.

Licensure Trends

DPOR experienced a dip in licensure in 2020 during the COVID pandemic. Since 2021, licensure numbers have been increasing, indicating a rebound.

    2019: 312,400 2020: 311,997 2021: 316,196 2022: 320,971

Licensing insights include hearings and outcomes of license application cases:

    Less than 1% of applications require additional review for criminal convictions, adverse financial, or disciplinary history. Applications are referred to Licensing Informal Fact-Finding (IFF) conferences. Boards approved 81% of applications referred for IFF. An IFF is a due process proceeding to gather facts about a specific matter, allowing applicants or licensees to present evidence. Criminal history considerations are based on Virginia Code § 54.1-204.B.

Disciplinary and Complaint Data

Disciplinary cases and complaint summaries include:

    296 disciplinary IFFs conducted. 434 prima facie cases forwarded to boards. 617 final orders issued from disciplinary IFFs and prima facie cases. 843 consent orders—voluntary settlements ratified by the board.

Disciplinary complaints by board include:

    Contractors: 47% All others: 24% Real Estate: 20% Barbers & Cosmetology: 9%

Fair housing complaints by protected class include:

    Disability: 33% Race: 24% Familial Status: 9.8% Sex: 7% National Origin: 7% Color: 5% Elderliness: 4% Sexual Orientation: 3%

Complaints received in FY21 and FY22:

    FY21: 257 FY22: 361

Monetary relief to complainants and case settlements include:

    Total relief: $449,625.17 Cases settled with monetary relief: 71 Common Interest Community Recovery Fund: $239,467

DPOR administers recovery funds for consumers unable to collect judgments, working with law enforcement to combat unlicensed activity and fraud.

Real Estate Recovery Fund and Unlicensed Activity

Claims and enforcement include:

    FY21 Claim Payments: $938,400 FY22 Claim Payments: $657,750 104 Claim Payments in FY22 13 IFF Conferences in FY22 Criminal warrants and restitution efforts:
    $19,551 in criminal warrants obtained by DPOR.
    Court-ordered restitution in criminal prosecutions.
    2 Claim Payments and 2 IFF Conferences related to criminal cases. Total monetary recovery: approximately $1.6 million.

Regulatory Reform and Executive Directive One

Upon assuming office in January 2022, Governor Glenn Youngkin issued Executive Directive Number One to reduce regulatory burdens. This builds on House Bill 883, which established a pilot program targeting 25% regulatory reductions across the Executive Branch. DPOR participated in this pilot, which concluded in 2021.

Focused Review Process

DPOR Boards actively review regulations line-by-line, applying a comprehensive process to identify and reduce burdens. All regulatory changes follow the Virginia Administrative Process Act and undergo a three-stage review process.

Key Questions for Regulation Evaluation

When assessing regulations, consider:

    What is the intended purpose of the regulation? Who does the regulation ultimately protect? Does the regulation protect the health, safety, or welfare of the public from a recognizable harm? Is there a less restrictive way to accomplish this protection? Is the regulation still relevant and necessary?

Board Member Manual

designated opportunities for public comment. Transparency to the public and input from all interested stakeholders are of utmost importance throughout the regulatory review process.

Legislative Activity and Updates

House Joint Resolutions 561 was introduced during the 2021 Session of the General Assembly. The legislation directed an evaluation of “the efficacy of the Commonwealth’s occupational licensing laws for construction trades.” DPOR convened the Trade Exploration Work Group, a committee comprised of representatives of multiple organizations from the construction industry.

After assessing the regulatory framework and research findings against statutory criteria for occupational licensing, the Work Group adopted proposals that enjoy broad though not unanimous support.

Senate Bill 1410, which expanded military service member housing protections, passed during the 2021 Session. The bill amended the Virginia Fair Housing Law to prohibit discrimination in the sale or rental of dwellings by any person or entity, and prohibit discrimination by “any person or other entity, including any lending institution, whose business includes engaging in residential real estate-related transactions.”

The bill also provided that the term "residential real estate-related transaction" means any of the following: the making or purchasing of loans or providing other financial assistance (i) for purchasing, constructing, improving, repairing, or maintaining a dwelling or (ii) secured by residential real estate; or the selling, brokering, insuring, or appraising of residential real property.

Occupational Licensing Laws for Construction Trades

Legislative Activity and Updates

During the 2022 Session of the General Assembly, the legislature passed Senate Bill 693 which directed the Common Interest Community Board to review the feasibility of allowing audio and video recordings to be submitted with a notice of final adverse decision as a record pertinent to the decision in accordance with 54.1-2354.4 of the Code of Virginia.

The Board conducted a review with assistance from a committee comprised of common interest community attorneys, citizens residing in common interest communities, Board members, and the Common Interest Community Ombudsman.

Based on the committee’s findings and conclusion, the Board finds it would not be feasible to allow the submission of audio and video recordings with a notice of final adverse decision and is opposed to any legislative or regulatory changes allowing for it.

Virginia General Assembly 2022

In accordance with Chapter 421 of the 2022 Virginia Acts of Assembly (Senate Bill 740), DPOR established a work group for the purpose of discussing matters related to the study of the adequacy of current laws addressing standards for structural integrity and for maintaining reserves to repair, replace, or restore capital components in Common Interest Communities.

The Structural Integrity and Reserves Work Group has held two of its five meetings planned in different regions of the Commonwealth. The meetings held in Richmond and Roanoke included presentations covering a variety of topics relevant to the issues being studied.

The next three meetings are scheduled and will take place in Arlington, Newport News, and Richmond within the next six months.

Notice of Final Adverse Decision; Audio and Video Recordings

Standards for Structural Integrity and Reserves for Capital Components

Financial Insight

In 2019, the legislature directed DPOR to place its overall fund balance in reserve, to offset future costs associated with organizing and restructuring and replacing the agency's information technology systems.

The reserve funds may also be applied to cover ongoing operational expenses of the Department and its boards.

In Cumulative Fund Balance over biennium

The reserve fund addresses JLARC's recommendation to reduce the boards' cumulative fund balance. As a non-general fund agency, DPOR is funded by license fees, not by any tax revenues. Our fees are relatively low and affordable, and set in accordance with the Administrative Process Act's public participation and executive branch review requirements.

Reserve Fund Balance as of June 30, 2022

Unencumbered Fund Balance as of June 30, 2022: $19 Million (3.7%)

Total: $22,268,683

End of FY 2022: $21,450,546

Regulatory Board Revenues and Expenditures

    Public Meetings Examinations Administered Complaints Received Regulant Population (as of 6/30/22)

Examples of Regulated Professions and Data (as of 6/30/22)

    Architects, Professional Engineers, Land Surveyors, Certified Interior Designers & Landscape Architects

    Revenue: $3,604,762 | $3,746,455

    Number of Examinations: 20 | 4,824

    Complaints: 111 | 4

    Regulants: 5,666

    Asbestos, Lead & Home Inspectors

    Revenue: $581,219 | $558,274

    Number of Examinations: 11 | 218

    Complaints: 87 | 5,962

    Athlete Agents

    Revenue: $74,600 | $97

    Number of Examinations: N/A | 0

    Complaints: 61

    Auctioneers

    Revenue: $75,759 | $103,934

    Number of Examinations: 4 | 85

    Complaints: 27 | 1,245

    Barbers & Cosmetology

    Revenue: $8,226,428 | $7,823,996

    Number of Examinations: 19 | 18,555

    Complaints: 500 | 74,659

    Boxing, Martial Arts & Professional Wrestling

    Revenue: $179,513 | $211,944

    Number of Examinations: 4 | N/A

    Complaints: 5 | 701

    Branch Pilots

    Revenue: $5,040 | $6,503

    Number of Examinations: 14 | 12

    Complaints: 3 | 39

    Cemetery

    Revenue: $95,140 | $74,233

    Number of Examinations: 4 | N/A

    Complaints: 58 | 1,076

    Common Interest Communities

    Revenue: $1,097,966 | $1,554,962

    Number of Examinations: 10 | N/A

    Complaints: 535 | 7,823

    Contractors

    Revenue: $15,892,251 | $16,054,125

    Number of Examinations: 32 | 41,711

    Complaints: 2,648 | 87,870

    Fair Housing

    Revenue: $62,005 | $62,005

    Number of Examinations: 7 | N/A

    Complaints: 635 | 2,069

    Hearing Aid Specialists & Opticians

    Revenue: $226,725 | $271,261

    Number of Examinations: 6 | 441

    Complaints: 13 | 2,664

    Polygraph Examiners

    Revenue: $24,760 | $23,068

    Number of Examinations: 2 | 38

    Complaints: 2 | 341

    Professional Soil Scientists, Wetland Professionals & Geologists

    Revenue: $90,365 | $114,623

    Number of Examinations: 3 | 129

    Complaints: 1 | 1,190

    Real Estate

    Revenue: $9,170,430 | $9,862,264

    Number of Examinations: 37 | 30,750

    Complaints: 884 | 78,980

    Real Estate Appraisers

    Revenue: $602,857 | $375,084

    Number of Examinations: 6 | 237

    Complaints: 101 | 4,162

    Waste Management Facility Operators

    Revenue: $39,150 | $53,253

    Number of Examinations: 4 | 177

    Complaints: 3 | 612

    Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals

    Revenue: $610,719 | $576,575

    Number of Examinations: 11 | 2,879

    Complaints: 56 | 5,851

Board Statistics Milestones and Moments

Virginia Fair Housing 50th Anniversary Board Member Training Conference

Virginia’s Fair Housing Office at the Department of Professional and Occupational Regulation celebrated its 50th anniversary. The office was created with the passage of Virginia's Fair Housing Law in 1972, just four years after the passage of the federal Fair Housing Act in 1968.

For half a century, Virginia's Fair Housing Office has worked to ensure that buyers, sellers, tenants, landlords, and all citizens in the Commonwealth are educated about Virginia's Fair Housing Law.

The Virginia Fair Housing Office remains committed to working with private and public partners to identify housing barriers and provide equal opportunities for thousands of Virginians to live in affordable housing.

In October 2022, DPOR hosted over 130 board members, guests, and staff for a two-day training in Williamsburg. The event included a welcome from Secretary of the Commonwealth Kay Coles James and Deputy Secretary Anthony Reedy.

Former Secretary of Commerce and Trade James Cheng delivered the keynote address. Secretary of Labor George Slater, Department of Labor and Industry Commissioner Gary Pan, and DPOR Director Mitch Melis led a panel discussing workforce development.

Other conference sessions included:

    New Board Member Forum Licensing Trends Roundtable Discussions Replacing Red Tape with Green Tape: Regulatory Reduction and Public Protection Robert’s Rules of Order Overview of Agency Structure and Complaint Process Panel Discussion with Experienced Board Members Overview of the Freedom of Information Act

DPOR Leadership and Organizational Chart (June 2023)

    Director: Rufus Stewart Finance Director: Amira Hadid Operations Director: Chidi Ezeo Policy & Legislative Affairs Manager Licensing & Regulatory Programs Deputy Director Human Resources Director Compliance & Investigations Deputy Director Teddy Yu (Investigations & Complaints Analysis & Resolution) Community Outreach & Community Ambassadors Judicial & Administrative Services Licensing Executive Assistant Chief Deputy Director Communications & Digital Media Manager Information Technology Director Virginia Fair Housing Office Office of Performance and Innovation Organizational Chart (June 2023)

Roles + Responsibilities

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Roles + Responsibilities

The primary responsibility of a regulatory board is to protect the public by establishing entry requirements to ensure minimum competence and standards of conduct for licensees.

These requirements and standards are established in regulation. The Board exercises its authority by acting as a Board, through the adoption of motions at properly noticed Board meetings. Individual members do not have the authority to take Board action.

As a Board Member you should:

    Attend all meetings, except in the case of emergency. Most boards schedule meetings at least a year in advance. Your attendance is critical to ensuring the presence of a quorum for all actions. If you cannot attend, let your Board Executive Director know in advance. Failure to have a quorum could result in last-minute cancellation of a meeting. The result could be respondents, applicants, fellow board members, and other interested persons traveling a considerable distance and incurring travel costs only to arrive and find out that a meeting cannot be held due to lack of a quorum. Read all agenda materials prior to a meeting. You are not eligible to vote on case decisions involving disciplinary action and granting of a license if you have not read the complete record. Handle all application and complaint files with confidentiality. Do not discuss Board business with friends and family. Do not discuss board business with fellow Board members outside of a properly noticed meeting, including through the use of e-mail or text message. Do not discuss cases with applicants or respondents outside of the Informal Fact-Finding Conference or Board meeting. Review all board business to determine whether you have a potential conflict of interest. Personal, business, and family relationships may result in a conflict of interest. Some conflicts will require you to disclose your relationship with the licensee or applicant; other conflicts may require you to remove yourself from voting on a case. You are required to complete a conflict of interest statement at every Informal Fact-Finding Conference and Board meeting.

Additional Responsibilities

• Refer investigative matters to Compliance and Investigations. The Code of Virginia gives DPOR investigators the authority to investigate. The role of a Board member is to participate in the case decision-making process at Informal Fact-Finding Conferences and Board Meetings.

• Submit all travel vouchers promptly. Staff will assist you with the preparation of a travel voucher at each of your meetings. Please bring original receipts with you so that all reimbursements can be processed in a timely manner.

• Contact your Board Executive Director when you receive a press inquiry. Open investigations should not be discussed with the press. Information regarding press contacts will be shared with the DPOR Communications Director who will coordinate contacts and provide follow-up if appropriate.

• Familiarize yourself with relevant provisions of the Code of Virginia.

5816_2023-24 New Board Member Manual.pdf

Board Member Manual

Refer to Section 5 April 27, 2015 Page 1 of 2 Virginia Department of Professional and Occupational Regulation Board Member Code of Conduct

Introduction

This Code of Conduct is a set of behavioral expectations intended to assure the public that the board and its members uphold the highest level of integrity and ethical standards in preserving the health, safety, and welfare of the public.

Board members and staff will conduct themselves in a manner that is respectful of the process and all participants, including board members, staff, applicants, regulants, respondents, witnesses, participants, complainants, and the public during conferences, hearings, and meetings.

The following guidelines and protocols, along with the observance of and compliance with relevant regulations, statutes, and established procedures, provide the foundation for assuring the public trust in the regulatory program administered by the board:

    Being a member of the board is a privilege to serve the public. Board members shall disclose any actual or perceived conflict of interest and recuse themselves from those decisions, when appropriate. Board members shall avoid any relationships or activities that may, or appear to, influence, either directly or indirectly, the performance of his official duties as a board member. Board members shall refrain from any contact with applicants, respondents, witnesses, and their legal counsel with a pending matter before the board. Board members shall maintain confidentiality and safeguard all materials that are confidential. Board members shall not discuss or conduct board business outside properly noticed meetings of the board. Board members shall not represent the board or participate in board activities while impaired. Board members shall refrain from actions that expose the board to unnecessary legal, ethical, or financial risks. Board members shall accept and support decisions of the board regardless of personal opinion, regardless of whether they voted with the majority. Maintaining appropriate boundaries in relationships with other members of the board and staff. Always acting in the best interest of the board by conducting oneself with honesty and integrity at all times. Board members shall conduct themselves in accordance with the following guidelines while in an official capacity as a member of the board: Members shall be on-time for all meetings, preferably arriving five to ten minutes prior to the starting time of meetings; Members shall review all materials in advance of a meeting or proceeding and alert staff to any potential or actual conflicts prior to the meeting or proceeding; Members shall ensure that their demeanor, behavior, and body language remains professional and respectful at all times; Members shall treat all people fairly regardless of race, gender, ethnic origin, or disability; Members shall refrain from speeches and expressing personal opinions not based on evidence in the record and avoid repeating questions unless a clear answer was not given; Silencing personal devices; Informing staff if they are going to be late for or absent from a meeting; Being fair, equitable, impartial, and consistent; Allowing for the orderly conduct of all meetings, hearings, or conferences; and Protecting the rights to due process.

Board Member Training

BOARD MEETINGS

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1. Board Meetings Overview

The statutes relating to your specific Board set forth quorum requirements. A Board cannot act without a quorum present; therefore, your attendance at meetings is critical.

It is also important for you to notify your Board Executive Director as far in advance as possible if you are unable to attend.

Voting to impose sanctions requires a majority vote of those “qualified” to vote. Members who have presided over the Informal Fact-Finding Conference, or who have a conflict that would prevent them from voting, are not “qualified.” However, members who are absent from the meeting are “qualified” unless disqualified for another reason.

Therefore, instances may occur where a quorum is present to meet, but a majority of those qualified is either not present, or a split vote prevents getting a majority vote of those “qualified.” Again, these statutory provisions make your attendance at meetings very important.

Boards operate by motion and vote, and typically the chairman votes. None of the DPOR Boards have formally adopted Robert’s Rules of Order; however, the rules generally serve as a guide in facilitating the conduct of an efficient meeting.

The Agenda

    Public Comment Period - The first item on the agenda is a public comment period. During this time, individuals may address the Board on any issue that is not on the agenda. Comment is limited to five minutes. A Board response is not required; however, the Board may request staff to look into issues raised and discuss them at a later time. Adoption of Minutes - The second agenda item is the adoption of minutes from prior Board meetings and Informal Fact-Finding Conferences. Remember, your minutes are a record of what occurred at the meeting. Corrections should be limited to the accuracy of the minutes. If you wish to discuss an item referenced in the minutes, you may request that the chair add the item to the agenda. Disciplinary and Application Cases - The major portion of most agendas is the handling of disciplinary and application (licensing) cases. Participants may speak on a case; again their time is limited to five minutes. A participant is anyone who participated in the Informal Fact-Finding Conference.

The Administrative Process Act (APA)

The APA requires that participants be given an opportunity to address the Board; however, the APA prohibits the submission of additional evidence at the Board meeting.

The Board’s decision is to be based on the record from the Informal Fact-Finding Conference. If you have a question of a participant, your question should be clarifying in nature only; you should not elicit new evidence.

Miscellaneous Items

The remaining portion of the agenda will include miscellaneous items such as regulatory review or briefings on issues the Board may wish to address.

Boards should follow the agenda! The result is a more productive and efficient meeting and a more organized flow to the meeting minutes.

In addition, members of the public can better follow your actions and plan their attendance to hear items of interest.

FREEDOM OF INFORMATION ACT REQUIREMENTS

The FOIA governs most aspects of your Board meetings. FOIA requires that your meetings be publicly noticed. The notices are published by the Registrar of Regulations in the Register (http://register.dls.virginia.gov/) and are posted on the Regulatory Town Hall (http://townhall.virginia.gov/) as well as the Commonwealth Calendar (https://commonwealthcalendar.virginia.gov/).

FOIA prohibits the discussion of Board business outside of a properly noticed meeting. FOIA also requires that your meetings be held in open session, with few exceptions.

You may go into closed session to discuss legal advice with counsel, to discuss examination issues, or for the deliberation of disciplinary cases.

DPOR encourages open government and the basic premise of FOIA follows the philosophy of “government in the sunshine;” therefore, all Boards are encouraged to handle as much business as possible in open session.

Should a Board choose to go into closed session, the Board must adopt a motion that states the statutory basis for the closed session and includes a list of non-members who will remain in the room, along with the reason.

For example, you may wish to have your Board Executive Director present in a closed session for the purpose of aiding you in your discussion. If you are receiving legal advice, your counsel will be present.

When you return to open session, you must adopt a certification that states that only matters listed in your motion were discussed in the closed session.

FOIA also requires that minutes be taken of all meetings. Draft minutes are posted on the Regulatory Town Hall website within 10 days of your meeting. Final minutes are posted within three days of the meeting.

Board Member Training LAWS + REGULATIONS

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    Laws + Regulations

Laws (statutes)

Laws (statutes) are adopted by the General Assembly and compiled in the Code of Virginia.

A listing of statutes relevant to our boards is contained on the next page.

You also may access the most up-to-date version of the entire Code online at http://law.lis.virginia.gov/vacode.

Each of your board-specific statutes sets forth provisions relating to the composition of your board; quorum requirements; the necessity for licensure; exemptions from licensure, etc.

Regulations are promulgated by the board in accordance with the Administrative Process Act and are compiled in the Virginia Administrative Code (VAC).

The VAC is accessible online at http://law.lis.virginia.gov/admincode.

All regulations must be authorized by statute. A review of the regulatory process is provided in Section 6.

Law/Statute Regulation

    Code of Virginia § 54.1-XXXX - Virginia Administrative Code 18 VAC XX - YY - ZZZ • Adopted by the General Assembly and approved by the Governor • Can only be enacted, amended, and repealed by an act of the legislature • Statutory revisions only occur during General Assembly sessions (once per year beginning in January) • Must be authorized by the General Assembly (through enabling legislation) • Adopted by a state government agency (board) • Can be enacted, amended, and repealed by agency (board) • Regulatory review process can be initiated at any time

Board Member Training STATUTES

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1. Code of Virginia

Statutory provisions governing DPOR and each of its Boards fall under Title 54.1 of the Code of Virginia.

All chapters are hyperlinked below for easy navigation. In addition, each Board page on the agency website (www.dpor.virginia.gov) provides links to applicable statutes and regulations.

The first three chapters of Title 54.1 apply to the Department as a whole and each of its Boards:

    Chapter 1 General Provisions Chapter 2 General Provisions Chapter 3 Department of Professional and Occupational Regulation

The remaining chapters are program-specific:

    Chapter 4 Architects, Professional Engineers, Land Surveyors, Landscape Architects and Interior Designers Chapter 5 Asbestos, Lead, and Home Inspection Contractors and Workers Chapter 5.2 Athlete Agents Chapter 6 Auctioneers Chapter 7 Barbers and Cosmetologists Chapter 8.1 Boxing and Wrestling Events Chapter 9 Branch Pilots Chapter 11 Contractors Chapter 15 Hearing Aid Specialists and Opticians Chapter 18 Polygraph Examiners Chapter 20.1 Real Estate Appraisers Chapter 20.2 Real Estate Appraisal Management Companies Chapter 21 Real Estate Brokers and Salespersons Chapter 22 Soil Scientists, Wetland Delineators, and Geologists Chapter 22.1 Waste Management Facility Operators Chapter 23 Waterworks and Wastewater Works Operators Chapter 23.1 Cemetery Operators, Perpetual Care Trust Funds and Preneed Burial Contracts Chapter 23.2 Fair Housing Chapter 23.3 Common Interest Communities

In addition, you are required by statute to become familiar with the State and Local Government Conflict of Interests Act (COIA) upon your appointment to the Board, and to review the Act each year. (Title 2.2, Chapter 31, §§ 2.2-3100 thru 2.2-3131)

The Administrative Process Act (APA) governs the way Boards promulgate regulations and make case decisions. (Title 2.2, Chapter 40, §§ 2.2-4000 thru 2.2-4033)

The Freedom of Information Act (FOIA) governs most aspects of your meetings and also governs the Department’s Release of Information Policy. (Title 2.2, Chapter 37, §§ 2.2-3700 thru 2.2-3714)

Finally, members of some Boards

Board Member Manual

Need to be familiar with other provisions unique to their program area. Your Board Executive Director will review these provisions with you.

VIRGINIA FREEDOM OF INFORMATION ADVISORY COUNCIL

ACCESS TO PUBLIC MEETINGS under the VIRGINIA FREEDOM OF INFORMATION ACT

I. STATUTORY GUIDANCE

The Virginia Freedom of Information Act (FOIA) is largely a procedural act, and the provisions relating to meetings set forth the procedures that a public body must follow in conducting an open meeting and convening in a closed meeting. This outline breaks down the procedural requirements, such as what is required in posting a notice and certifying a closed meeting, and provides practical advice for conducting meetings that comply with FOIA. Appendix A sets forth in detail the requirements for making a motion to convene a closed meeting. Appendix B describes commonly used meeting exemptions of general applicability.

II. OPEN MEETINGS GENERALLY

WHAT IS A MEETING UNDER FOIA?

A “meeting” is defined as “meetings including work sessions, when sitting physically, or through telephonic or video equipment pursuant to § 2.2-3708.2, as a body or entity, or as an informal assemblage of (i) as many as three members or (ii) a quorum, if less than three, of the constituent membership, wherever held, with or without minutes being taken, whether or not votes are cast, of any public body” where the business of the public body is being discussed or transacted.

(Emphasis added.)

1. WHAT IS NOT A MEETING UNDER FOIA?

    The gathering of employees of a public body; The gathering or attendance of two or more members of a public body at any place or function where no part of the purpose of such gathering or attendance is the discussion or transaction of any public business, the gathering or attendance was not called or prearranged with any purpose of discussing or transacting any business of the public body, and the public business is not discussed; or The gathering or attendance of two or more members of a public body at a public forum, candidate appearance, or debate, the purpose of which is to inform the electorate and not to transact public business or to hold discussions relating to the transaction of public business, even though the performance of the members individually or collectively in the conduct of public business may be a topic of discussion or debate at such public meeting.

2. MAY A PUBLIC BODY CONDUCT A MEETING BY CONFERENCE CALL OR OTHER ELECTRONIC METHOD?

Maybe. Prior to July 1, 2007, no local governing body or any other type of local public body was permitted to conduct a meeting through telephonic, video, electronic or other communication means where the members are not physically assembled to discuss or transact public business. However, state public bodies may conduct such meetings under specified circumstances. Since July 1, 2007, all public bodies (state, local and regional) may also allow participation by their members via teleconference or other electronic means under certain limited circumstances.

3. IF IT IS A MEETING, WHAT DOES FOIA REQUIRE?
    Notice of the meeting be given; The meeting must be open to the public; and Minutes of the meeting must be taken and preserved.

4. WHAT IS SUFFICIENT NOTICE?

Notice must contain the date, time, and location of the meeting.

WHERE TO POST THE NOTICE?

As of July 1, 2017, FOIA requires that all public bodies post notices in three locations:

    On its official public government website, if any; In a prominent public location at which notices are regularly posted; and At the office of the clerk of the public body or, in the case of a public body that has no clerk, at the office of the chief administrator.

State public bodies must also post notice on a central, publicly available electronic calendar maintained by the Commonwealth. Publication of meeting notices by electronic means by other public bodies shall be encouraged.

WHO ELSE IS ENTITLED TO NOTICE OF MEETINGS?

Any person who annually files a written request for notification with a public body is entitled to receive direct notification of all meetings of that public body. If the person requesting notice does not object, the public body may provide the notice electronically.

6. WHEN TO POST THE NOTICE?

For regular meetings: The notice must be posted at least three working days prior to the meeting.

For special, emergency, or continued meetings: Notice, reasonable under the circumstances, of special, emergency, or continued meetings must be given at the same time as the notice provided to members of the public body conducting the meeting. FOIA defines an emergency as “an unforeseen circumstance rendering the notice required by FOIA impossible or impracticable and which circumstance requires immediate action.”

MAY THE PUBLIC OR MEDIA RECORD THE MEETING?

Yes. Any person may photograph, film, record, or otherwise reproduce any portion of a meeting required to be open. MAY A PUBLIC BODY RESTRICT THE USE OF RECORDING DEVICES?

Yes. The public body conducting the meeting may adopt rules governing the placement and use of equipment necessary for broadcasting, photographing, filming, or recording a meeting to prevent interference with the proceedings. However, public bodies are not permitted to conduct meetings required to be open in any building or facility where such recording devices are prohibited.

WHEN MUST AGENDA MATERIALS BE AVAILABLE TO THE PUBLIC/MEDIA?

At least one copy of the proposed agenda and all agenda packets and, unless exempt, all materials furnished to members of a public body for a meeting shall be made available for public inspection at the same time such documents are furnished to the members of a public body. The proposed agendas for meetings of state public bodies where at least one member has been appointed by the Governor shall state whether or not public comment will be received at the meeting and, if so, the approximate point during the meeting when public comment will be received.

ARE THERE ANY EXCEPTIONS FOR TAKING MINUTES?

Yes. Minutes are required to be taken only at open meetings; minutes are not required to be taken during closed meetings. Minutes are also not required to be taken at deliberations of:

    Standing and other committees of the General Assembly; Legislative interim study commissions and committees, including the Virginia Code Commission; Study committees or commissions appointed by the Governor; or Study commissions or study committees, or any other committees or subcommittees appointed by the governing body or school board of a county, city or town, except where the membership of the commission, committee or subcommittee includes a majority of the members of the governing body.
WHAT DO MINUTES HAVE TO LOOK LIKE?

Minutes are required (except as noted above) of all open meetings, and must include: the date, time, and location of the meeting; the members of the public body present and absent; a summary of matters discussed; and a record of any votes taken. In addition, motions to enter into a closed meeting and certification after a closed meeting must be recorded in the minutes. ARE MINUTES PUBLIC RECORDS UNDER FOIA?

Yes. Minutes, including draft minutes, and all other records of open meetings, including audio or audio/visual recordings, are public records and must be released upon request. IS THERE AN AFFIRMATIVE OBLIGATION TO POST MINUTES?

Yes, but only for state agencies in the executive branch. All boards, commissions, councils, and other public bodies created in the executive branch of state government and subject to FOIA must post minutes of their meetings on their official public government website and on a central electronic calendar maintained by the Commonwealth. Draft minutes of meetings must be posted as soon as possible but no later than 10 working days after the conclusion of the meeting. Final approved meeting minutes must be posted within three working days of final approval of the minutes.

MUST ALL VOTES OF A PUBLIC BODY TAKE PLACE IN AN OPEN MEETING?

Yes. Any and all votes taken to authorize the transaction of any public business must be taken and recorded in an open meeting. A public body may not vote by secret or written ballot.

IS IT A FOIA VIOLATION TO POLL MEMBERS OF A PUBLIC BODY?

No. Nothing in FOIA prohibits separately contacting the membership, or any part thereof, of any public body for the purpose of ascertaining a member’s position with respect to the transaction of public business. Such contact may be done in person, by telephone, or by electronic communication, provided the contact is done on a basis that does not constitute a meeting as defined in FOIA.

III. CLOSED MEETING PROCEDURES

WHAT DOES A PUBLIC BODY HAVE TO DO TO CLOSE A MEETING?

In order to conduct a closed meeting, the public body must take an affirmative recorded vote in an open meeting approving a motion that:

    Identifies the subject matter for the closed meeting; States the purpose of the closed meeting; and Makes specific reference to the applicable exemption from the open meeting requirements.

The motion must be set forth in detail in the minutes of the open meeting. A general reference to the provisions of FOIA, the authorized exemptions from open meeting requirements, or the subject matter of the closed meeting is not sufficient to satisfy the requirements for holding a closed meeting.

WHAT MAY BE DISCUSSED DURING A CLOSED MEETING?

A public body holding a closed meeting must restrict its discussions during the closed meeting to those matters specifically exempted from the provisions of FOIA and identified in the motion.

AT THE END OF A CLOSED MEETING, WHAT DOES THE PUBLIC BODY HAVE TO DO?

At

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The conclusion of any closed meeting, the public body holding the meeting must immediately reconvene in an open meeting and take a roll call or other recorded vote certifying that to the best of each member’s knowledge:

    1. Only public business matters lawfully exempted from open meeting requirements under this chapter, and 2. Only such public business matters as were identified in the motion by which the closed meeting was convened were heard, discussed or considered in the meeting by the public body.

The vote must be included in the minutes of the open meeting. Any member of the public body who believes that there was a departure from the requirements of (1) or (2) above must state so prior to the vote and indicate the substance of the departure that, in his judgment, has taken place. This statement must also be recorded in the minutes of the open meeting.

Statutory references and FOIA Council Opinions

§ 2.2-3712(A). FOIA Council Opinions AO-8-00, AO-19-00, AO-14-01, AO-38-01, AO-45-01, AO-08-02, AO-17-02, AO-02-04, AO-24-04, AO-01-05, AO-06-07, AO-13-07, AO-04-08, AO-13-09, AO-03-13, AO-02-16, AO-03-17.

§ 2.2-3712(C). FOIA Council Opinions AO-8-00, AO-13-07, AO-13-09, AO-02-16.

§ 2.2-3712(D),(E). FOIA Council Opinions AO-8-00, AO-17-02, AO-02-04, AO-06-07, AO-04-08, AO-02-16, AO-03-17.

When do decisions made in a closed meeting become official actions of the public body?

Decisions become official when the public body reconvenes in an open meeting, reasonably identifies the substance of the decision, and takes a recorded vote on the resolution, ordinance, rule, contract, regulation, or motion agreed to in the closed meeting. Otherwise, no resolution, ordinance, rule, contract, regulation, or motion adopted, passed, or agreed to in the closed meeting is effective.

Public officers improperly selected due to the failure of the public body to comply with the other provisions of § 2.2-3711 will become de facto officers and, as such, their official actions are valid until they obtain notice of the legal defect in their election.

Can there be a closed meeting without first having an open meeting?

No. A closed meeting can take place only within the context of an open meeting, even if the closed meeting is the only agenda item. A closed meeting motion must be made and voted upon in an open meeting.

After the conclusion of the closed meeting, the members of the public body must reconvene in an open meeting to vote to certify that they restricted their discussion during the closed meeting to those matters specifically exempted from the provisions of FOIA and identified in the motion.

Because votes must be taken at open meetings, public bodies must convene in open meeting both before and after any closed meeting.

Appendix A: How To Make A Motion To Convene A Closed Meeting

The Requirements

Section 2.2-3712(A) states that no closed meeting shall be held unless the public body proposing to convene such meeting has taken an affirmative recorded vote in an open meeting approving a motion that (i) identifies the subject matter, (ii) states the purpose of the meeting and (iii) makes specific reference to the applicable exemption from open meeting requirements. (Emphasis added.)

FOIA Council opinions have held that a motion that lacks any of these three elements is insufficient under the law and would constitute a procedural violation.

Here’s a step-by-step look at how to put together a motion that meets all three requirements:

    1. Identify the subject matter: • The identification of the subject goes beyond a general reference to the exemption, and provides the public with information as to specifically why the closed meeting will be held. The subject matter describes the particular fact, scenario, or circumstances that will be discussed by the public body during the closed meeting. • The specificity required for identification of the subject must be determined on a case-by-case basis. It involves balancing FOIA’s policy of affording citizens every opportunity to witness the operations of government with the need of the public body to hold certain discussions in private. • The identification of the subject need not be so specific as to defeat the reason for holding a closed meeting in the first place. • Examples of identification of the subject: discussion of candidates for the appointment of a new city manager; discussion of the appropriate disciplinary action to take against a high school student for violation of school policy; discussion of probable litigation relating to highway construction. 2. State the purpose: • The purpose refers to the general, statutorily allowed meeting exemptions set forth at § 2.2-3711(A). Section 2.2-3711(A) states that public bodies may only hold closed meetings for the following purposes (emphasis added) and then sets forth the exemptions. • Examples of purposes: personnel matters; student admissions or discipline; consultation with legal counsel. 3. Make specific reference to the applicable exemption: • All of the meetings exemptions can be found at § 2.2-3711(A). It is not enough to cite this general Code provision, because § 2.2-3711(A) includes 44 different exemptions. Instead, the citation must be as specific as possible. • Examples of specific Code references: § 2.2-3711(A)(1); § 2.2-3711(A)(2); § 2.2-3711(A)(7).

Putting It All Together

Based upon the analysis above, here are three examples of motions to go into closed session that satisfy the minimum requirements of § 2.2-2712(A). It is always appropriate to include more information, and any motion should be tailored with additional facts describing the particular scenario being addressed by the public body.

    1. I move that (insert name of public body) convene in closed session to discuss the candidates being considered for the appointment of a new city manager pursuant to the personnel exemption at § 2.2-3711(A)(1) of the Code of Virginia. 2. I move that (insert name of public body) convene in closed session to discuss the appropriate disciplinary action to take against an individual high school student for violation of school policy pursuant to the scholastic exemption at § 2.2-3711(A)(2) of the Code of Virginia. 3. I move that (insert name of public body) convene in closed session to meet with legal counsel about probable litigation relating to highway construction pursuant to the consultation with legal counsel exemption at § 2.2-3711(A)(7) of the Code of Virginia.

Remember, the appropriateness of any given motion is fact-based, and no “fill-in-the-blank” model motion will work in all situations. When drafting a motion, go down the checklist and ensure that you have included all three elements. Keep in mind the balancing required to keep citizens informed of the workings of a public body while maintaining the integrity of the closed session. Please do not hesitate to contact the FOIA Council to discuss these requirements or the sufficiency of a specific motion.

Appendix B: Meeting Exemptions Of General Applicability

As of July 2011, FOIA contains more than 40 open meeting exemptions. Although many of these exemptions apply to specific agencies or to very content-specific discussions, there are several open meeting exemptions of general applicability that may be used by virtually all public bodies. The open meeting exemptions of general applicability are listed below, with the corresponding statutory citation, as a reference tool.

§ 2.2-3711(A)(1): Personnel

Provides an exemption for:

    Discussion, consideration, or interviews of prospective candidates for employment; assignment, appointment, promotion, performance, demotion, salaries, disciplining, or resignation of specific public officers, appointees, or employees of any public body; and evaluation of performance of departments or schools of public institutions of higher education where such evaluation will necessarily involve discussion of the performance of specific individuals. Any teacher shall be permitted to be present during a closed meeting in which there is a discussion or consideration of a disciplinary matter that involves the teacher and some student and the student involved in the matter is present, provided the teacher makes a written request to be present to the presiding officer of the appropriate board. Nothing in this subdivision, however, shall be construed to authorize a closed meeting by a local governing body or an elected school board to discuss compensation matters that affect the membership of such body or board collectively.

§ 2.2-3711(A)(2): Students

Provides an exemption for:

    Discussion or consideration of admission or disciplinary matters or any other matters that would involve the disclosure of information contained in a scholastic record concerning any student of any public institution of higher education in the Commonwealth or any state school system. However, any such student, legal counsel and, if the student is a minor, the student's parents or legal guardians shall be permitted to be present during the taking of testimony or presentation of evidence at a closed meeting, if such student, parents, or guardians so request in writing and such request is submitted to the presiding officer of the appropriate board.

§ 2.2-3711(A)(3): Acquisition & disposition of property

Provides an exemption for:

    Discussion or consideration of the acquisition of real property for a public purpose, or of the disposition of publicly held real property, where discussion in an open meeting would adversely affect the bargaining position or negotiating strategy of the public body.

§ 2.2-3711(A)(4): Privacy

Provides an exemption for:

    The protection of the privacy of individuals in personal matters not related to public business.

§ 2.2-3711(A)(5): Prospective business

Provides an exemption for:

    Discussion concerning a prospective business or industry or the expansion of an existing business or industry where no previous announcement has been made of the business’ or industry’s interest in locating or expanding its facilities in the community.

§ 2.2-3711(A)(6): Investment of public funds

Provides an exemption for:

    Discussion or consideration of the investment of public funds where competition or bargaining is involved, where, if made public initially, the financial interest of the governmental unit would be adversely affected.

§ 2.2-3711(A)(7): Legal advice or briefings regarding actual or probable litigation

Provides an exemption for:

    Consultation with legal counsel and briefings by staff members or consultants pertaining to actual or probable litigation, where such consultation or briefing in open meeting would adversely affect the negotiating or litigating posture of the public body. For the purposes of this subdivision, "probable litigation" means litigation that has been specifically threatened or on which the public body or its legal counsel has a reasonable basis to believe will be commenced by or against a known party. Nothing in this subdivision shall be construed to permit the closure of a meeting merely because an attorney representing the public body is in attendance or is consulted on a matter.

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Advice regarding specific legal matters.

Provides an exemption for:

    Consultation with legal counsel employed or retained by a public body regarding specific legal matters requiring the provision of legal advice by such counsel. Nothing in this subdivision shall be construed to permit the closure of a meeting merely because an attorney representing the public body is in attendance or is consulted on a matter.

§ 2.2-3711(A)(12): Tests & exams

Provides an exemption for:

    Discussion or consideration of tests, examinations, or other records excluded from this chapter pursuant to subdivision 4 of § 2.2-3705.1.

§ 2.2-3711(A)(16): Medical

Provides an exemption for:

    Discussion or consideration of medical and mental health records excluded from this chapter pursuant to subdivision 1 of § 2.2-3705.5.

§ 2.2-3711(A)(19): Public safety

Provides an exemption for:

    Discussion of plans to protect public safety as it relates to terrorist activity or specific cybersecurity threats or vulnerabilities and briefings by staff members, legal counsel, or law-enforcement or emergency service officials concerning actions taken to respond to such matters or a related threat to public safety; Discussion of information subject to the exclusion in subdivision 2 or 14 of § 2.2-3705.2, where discussion in an open meeting would jeopardize the safety of any person or the security of any facility, building, structure, information technology system, or software program; Discussion of reports or plans related to the security of any governmental facility, building or structure, or the safety of persons using such facility, building or structure.

§ 2.2-3711(A)(29): Contracts

Provides an exemption for:

    Discussion of the award of a public contract involving the expenditure of public funds, including interviews of bidders or offerors, and discussion of the terms or scope of such contract, where discussion in an open session would adversely affect the bargaining position or negotiating strategy of the public body.

VIRGINIA FREEDOM OF INFORMATION ADVISORY COUNCIL11

§ 2.2-3711(A)(39): Economic development

Provides an exemption for:

    Discussion or consideration of information subject to the exclusion in subdivision 3 of § 2.2-3705.6 related to economic development.

Last updated July 2018

VIRGINIA FREEDOM OF INFORMATION ACT - ACCESS TO PUBLIC RECORDS

I. STATUTORY GUIDANCE

The Virginia Freedom of Information Act (FOIA) is largely a procedural act, and §§ 2.2-3704 and 2.2-3704.01 of the Code of Virginia guide users as to how to make or respond to a FOIA request for public records.

The remainder of this outline breaks down these procedural requirements and provides practical advice for adhering to FOIA when making or responding to a request.

Further detailed guidance regarding charges for the production of records is provided in a separate document entitled “Taking the Shock Out of FOIA Charges: A Guide to Allowable Charges under the Freedom of Information Act.”

What is a Public Record under FOIA?

A “public record” is any writing or recording, in any format, prepared or owned by, or in the possession of a public body or its officers, employees or agents in the transaction of public business.

For example, public records may be in the form of handwritten notes, typewritten documents, electronic files, audio or video recordings, photographs, or any other written or recorded media.

Are Draft or Preliminary Versions Also Considered Public Records?

Yes.

The definition of “public record” does not distinguish between draft or preliminary versions and final versions, so both are considered public records under FOIA.

1

FOIA Council Opinions AO-3-00, AO-05-09.

II. MAKING A REQUEST FOR RECORDS

Who May Request Records under FOIA?

    Citizens of the Commonwealth; Representatives of newspapers and magazines with circulation in the Commonwealth; and Representatives of radio and television stations broadcasting in or into the Commonwealth.

Must a Request Mention “FOIA” Specifically?

No.

The request need not make reference to FOIA in order to invoke its provisions or to impose the time limits for response by a public body.

Must a Request Be Made in Writing?

No.

A written request is not required. However, from a practical point of view, it is suggested that the request be made in writing (or use any request form provided by the public body). Writing is recourse for both parties! FOIA Council Opinions AO-3-00, AO-05-09.

May a Public Body Require a Requester to Fill Out a Request Form?

No.

A public body may develop a request form that it asks requesters to fill out, but a public body may not insist that its form be used before it begins work on a FOIA request.

NOTE: It is suggested that if the requester refuses to fill in the form or to put the request in writing, the public body should fill out its own form-- remember, writing is recourse.

May a Public Body Require a Requester to Provide His Name and Legal Address?

Yes.

A public body may require a requester to provide his name and legal address before processing a FOIA request.

NOTE: This is a tool a public body may use, but FOIA does not mandate that public bodies get identification first.

III. Responding to a Request for Records

How Long Does a Public Body Have to Respond to a Request?

A public body must respond within five working days of receipt of the request.

NOTE: Count the day after receipt as day 1.

Failure to respond to a request for records shall be deemed a denial of the request and constitutes a violation of FOIA.

What Are the Permissible Responses to a Request?

As of July 1, 2007, a public body must make one of the five responses allowed by FOIA:

    Provide the requested records to the requester; The requested records are being entirely withheld because their release is prohibited by law or the custodian has exercised his discretion to withhold the records in accordance with FOIA; The requested records are being provided in part and are being withheld in part because the release of part of the records is prohibited by law or the custodian has exercised his discretion to withhold a portion of the records in accordance with FOIA; The requested records could not be found or do not exist. However, if the public body that received the request knows that another public body has the requested records, the response shall include contact information for the other public body; or It is not practically possible to provide the requested records OR to determine whether they are available within the five-work-day period, and the public body needs an additional seven work days in which to provide one of the four preceding responses.

When Does a Response Need to Be in Writing?

If any part of the answer is “NO” (i.e., response 2 OR 3 above), the response must:

    Be in writing; Identify with reasonable particularity the subject matter of withheld records; and Cite, as to each category of withheld records, the specific section of the Code of Virginia that authorizes the records to be withheld.

If the records are being entirely withheld (i.e., response 2), then the response must also identify with reasonable particularity the volume of the withheld records.

If the answer is “we cannot find it” or “it does not exist” (i.e., response 4), the response must:

    Be in writing, and If the public body knows that another public body has the records, it must provide contact information for the other public body.

If the answer is “we need more time” and the public body would like seven additional working days to respond (i.e., response 5), the response must:

    Be in writing, and Specify the conditions that make production of the records within the five-work-day period impossible.

How Does a Public Body Respond if a Record Contains Exempt and Nonexempt Information?

Generally, if a record contains exempt and nonexempt information, the public body must release the record and delete or excise the exempt portion of the record.

Must a Public Body Create a Record in Response to a FOIA Request?

Generally, no public body is required to create a new record if the requested record does not already exist.

However, a public body may abstract or summarize information under such terms and conditions as agreed between the requester and the public body.

How Much May a Public Body Charge for Producing Records?

A public body may make reasonable charges for its actual cost incurred in accessing, duplicating, supplying, or searching for the requested records.

A public body may not charge extraneous or surplus fees unrelated to the production of the records. This means that a public body cannot factor in expenses such as overhead or the cost of benefits paid to employees.

Charges for copies must not exceed the actual cost of duplication.

A citizen may request that the public body estimate the cost of supplying the requested records in advance.

Further detailed guidance regarding charges for the production of records is provided in a separate document entitled “Taking the Shock Out of FOIA Charges: A Guide to Allowable Charges under the Freedom of Information Act.”

Can a Public Body Require Advance Payment?

When a public body determines in advance that the charges for supplying the requested records are likely to exceed $200, it may require the requester to pay a deposit before proceeding with the request.

This deposit may not exceed the amount of the advance determination, and the public body must credit it towards the final cost of supplying the records.

If a public body asks for the advance deposit, the five-working-day period to respond to the request will be tolled until the deposit is paid.

What Can a Public Body Do if a Requester Does Not Pay for Records Provided under FOIA?

Before responding to a new request for records, a public body may require the requester to pay any amounts owed for previous requests that remain unpaid 30 days or more after billing.

Do These Same Requirements Apply to a Request for Electronic Records?

Yes.

Like all other records, regardless of format, a public body may only charge a reasonable, not to exceed actual, cost for producing public records maintained in an electronic data processing system or computer database.

When electronic records or databases contain both exempt and nonexempt records, the public body must supply the nonexempt information and excise or delete the exempt information.

The excision of exempt fields from a database is not considered the creation of a new record under FOIA.

A public body must provide electronic records in any medium identified by the requester, if that medium is used by the public body in the regular course of business.

This includes the option of posting the records on a website or delivering the records to an email address, if the public body has the capability.

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not required to produce records in a format not regularly used by the public body. However, a public body must make reasonable efforts to provide records in any format under such terms and conditions as agreed between the requester and the public body, including the payment of reasonable costs.

11 9 FOIA Council Opinions AO-1-00, AO- 21-01, AO- 25-01, AO- 32-01, AO- 39-01, AO- 49-01, AO- 05-02, AO- 10-02, AO-14-02, AO- 08-03, AO- 20-03, AO- 21-03, AO- 01-04, AO- 04-04, AO- 16-04, AO- 23-04, AO- 06-05, AO- 02-07, AO- 09-07, AO- 06-09, AO- 07-11, AO- 03-12, AO- 05-13, AO- 02-14, AO- 04-15.

10 FOIA Council Opinions AO-21-01, AO- 14-02, AO- 04-04, AO- 16-04, AO- 08-09, AO- 07-11.

11 FOIA Council Opinions AO- 11-00, AO- 10-02, AO- 11-02, AO- 14-02, AO- 21-03, AO- 05-05, AO- 08-09, AO- 05-13.

Virginia Freedom of Information Advisory Council

5 APPENDIX Records Exemptions of General Applicability

FOIA contains over 100 exemptions for records. Although many of these exemptions apply to specific agencies or to very content-specific records, there are several records exemptions of general applicability that may be used by virtually all public bodies. The records exemptions of general applicability are listed below, with the corresponding statutory citation, as a reference tool.

    § 2.2-3705.1(1): Personnel Provides an exemption for: Personnel information concerning identifiable individuals, except that access shall not be denied to the person who is the subject thereof. Any person who is the subject of such information and who is 18 years of age or older may waive, in writing, the protections afforded by this subdivision. If the protections are so waived, such information shall be disclosed. Nothing in this subdivision shall be construed to authorize the withholding of any resumes or applications submitted by persons who are appointed by the Governor pursuant to § 2.2-106 or 2.2-107. No provision of this chapter or any provision of Chapter 38 (§ 2.2-3800 et seq.) shall be construed as denying public access to (i) contracts between a public body and its officers or employees, other than contracts settling public employee employment disputes held confidential as personnel records under § 2.2-3705.1; (ii) records of the name, position, job classification, official salary, or rate of pay of, and records of the allowances or reimbursements for expenses paid to, any officer, official, or employee of a public body; or (iii) the compensation or benefits paid by any corporation organized by the Virginia Retirement System or its officers or employees. The provisions of this subdivision, however, shall not require public access to records of the official salaries or rates of pay of public employees whose annual rate of pay is $10,000 or less. § 2.2-3705.1(2): Attorney-client privilege Provides an exemption for: Written advice of legal counsel to state, regional or local public bodies or the officers or employees of such public bodies, and any other records protected by the attorney-client privilege. § 2.2-3705.1(3): Attorney work product Provides an exemption for: Legal memoranda and other work product compiled specifically for use in litigation or for use in an active administrative investigation concerning a matter that is properly the subject of a closed meeting under § 2.2-3711. § 2.2-3705.1(4): Tests and examinations Provides an exemption for: Any test or examination used, administered or prepared by any public body for purposes of evaluation of (i) any student or any student’s performance, (ii) any employee or employment seeker’s qualifications or aptitude for employment, retention, or promotion, or (iii) qualifications for any license or certificate issued by a public body. As used in this subdivision, “test or examination” shall include (a) any scoring key for any such test or examination and (b) any other document that would jeopardize the security of the test or examination. Nothing contained in this subdivision shall prohibit the release of test scores or results as provided by law, or limit access to individual records as provided by law. However, the subject of such employment tests shall be entitled to review and inspect all records relative to his performance on such employment tests. When, in the reasonable opinion of such public body, any such test or examination no longer has any potential for future use, and the security of future tests or examinations will not be jeopardized, the test or examination shall be made available to the public. However, minimum competency tests administered to public school children shall be made available to the public contemporaneously with statewide release of the scores of those taking such tests, but in no event shall such tests be made available to the public later than six months after the administration of such tests. § 2.2-3705.1(5): Closed meetings Provides an exemption for: Records recorded in or compiled exclusively for use in closed meetings lawfully held pursuant to § 2.2-3711. However, no record that is otherwise open to inspection under this chapter shall be deemed exempt by virtue of the fact that it has been reviewed or discussed in a closed meeting. § 2.2-3705.1(6): Vendor proprietary information Provides an exemption for: Vendor proprietary information software that may be in the public records of a public body. For the purpose of this subdivision, "vendor proprietary information software" means computer programs acquired from a vendor for purposes of processing data for agencies or political subdivisions of the Commonwealth. § 2.2-3705.1(7): Computer software Provides an exemption for: Computer software developed by or for a state agency, state-supported institution of higher education or political subdivision of the Commonwealth. § 2.2-3705.1(8): Cost estimates of real property Provides an exemption for: Appraisals and cost estimates of real property subject to a proposed purchase, sale or lease, prior to the completion of such purchase, sale or lease. § 2.2-3705.1(10): Personal contact information Provides an exemption for: Personal contact information furnished to a public body for the purpose of receiving electronic mail from the public body, provided that the electronic mail recipient has requested that the public body not disclose such information. However, access shall not be denied to the person who is the subject of the record. As used in this subdivision, "personal contact information" means the information provided to the public body for the purpose of receiving electronic mail from the public body and includes home or business (i) address, (ii) email address, or (iii) telephone number or comparable number assigned to any other electronic communication device. § 2.2-3705.1(12): Contracts Provides an exemption for: Information relating to the negotiation and award of a specific contract where competition or bargaining is involved and where the release of such information would adversely affect the bargaining position or negotiating strategy of the public body. Such information shall not be withheld after the public body has made a decision to award or not to award the contract. In the case of procurement transactions conducted pursuant to the Virginia Public Procurement Act (§ 2.2-4300 et seq.), the provisions of this subdivision shall not apply, and any release of information relating to such transactions shall be governed by the Virginia Public Procurement Act. § 2.2-3705.1(13): Account numbers Provides an exemption for: Account numbers or routing information for any credit card, debit card, or other account with a financial institution of any person or public body. However, access shall not be denied to the person who is the subject of the information. For the purposes of this subdivision, "financial institution" means any organization authorized to do business under state or federal laws relating to financial institutions, including, without limitation, banks and trust companies, savings banks, savings and loan companies or associations, and credit unions. § 2.2-3705.2(2): Security systems Provides an exemption for: Information that describes the design, function, operation, or access control features of any security system, whether manual or automated, which is used to control access to or use of any automated data processing or telecommunications system. § 2.2-3705.2(14): Critical infrastructure, cybersecurity, antiterrorism and related public safety information Provides an exemption for: Information contained in (i) engineering, architectural, or construction drawings; (ii) operational, procedural, tactical planning, or training manuals; (iii) staff meeting minutes; or (iv) other records that reveal any of the following, the disclosure of which would jeopardize the safety or security of any person; governmental facility, building, or structure or persons using such facility, building, or structure; or public or private commercial office, multifamily residential, or retail building or its occupants: a. Critical infrastructure information or the location or operation of security equipment and systems of any public building, structure, or information storage facility, including ventilation systems, fire protection equipment, mandatory building emergency equipment or systems, elevators, electrical systems, telecommunications equipment and systems, or utility equipment and systems; b. Vulnerability assessments, information not lawfully available to the public regarding specific cybersecurity threats or vulnerabilities, or security plans and measures of an entity, facility, building structure, information technology system, or software program; c. Surveillance techniques, personnel deployments, alarm or security systems or technologies, or operational or transportation plans or protocols; or d. Interconnectivity, network monitoring, network operation centers, master sites, or systems related to the Statewide Agencies Radio System (STARS) or any other similar local or regional public safety communications system. The same categories of records of any person or entity submitted to a public body for the purpose of antiterrorism response planning or cybersecurity planning or protection may be withheld from disclosure if such person or entity in writing (a) invokes the protections of this subdivision, (b) identifies with specificity the records or portions thereof for which protection is sought, and (c) states with reasonable particularity why the protection of such records from public disclosure is necessary to meet the objective of antiterrorism, cybersecurity planning or protection, or critical infrastructure information security and resilience. Such statement shall be a public record and shall be disclosed upon request. Any public body receiving a request for records excluded under clauses (a) and (b) of this subdivision 14 shall notify the Secretary of Public Safety and Homeland Security or his designee of such request and the response made by the public body in accordance with § 2.2-3704. Nothing in this subdivision 14 shall prevent the disclosure of records relating to (1) the structural or environmental soundness of any such facility, building, or structure or (2) an inquiry into the performance of such facility, building, or structure after it has been subjected to fire, explosion, natural disaster, or other catastrophic event. As used in this subdivision, "critical infrastructure information" means the same as that term is defined in 6 U.S.C. § 131. § 2.2-3705.4(1): Students Provides an exemption for: Scholastic records containing information concerning identifiable individuals, except that such access shall not be denied to the person who is the subject thereof, or the parent or legal guardian of the student. However, no student shall have

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access to (i) financial records of a parent or guardian or (ii) records of instructional, supervisory, and administrative personnel and educational personnel ancillary thereto, that are in the sole possession of the maker thereof and that are not accessible or revealed to any other person except a substitute.

The parent or legal guardian of a student may prohibit, by written request, the release of any individual information regarding that student until the student reaches the age of 18 years.

For scholastic records of students under the age of 18 years, the right of access may be asserted only by his legal guardian or parent, including a noncustodial parent, unless such parent's parental rights have been terminated or a court of competent jurisdiction has restricted or denied such access.

For scholastic records of students who are emancipated or attending a public institution of higher education in the Commonwealth, the right of access may be asserted by the student.

Any person who is the subject of any scholastic record and who is 18 years of age or older may waive, in writing, the protections afforded by this subdivision.

If the protections are so waived, such records shall be disclosed.

§ 2.2-3705.5(1): Health

Provides an exemption for: Health records, except that such records may be personally reviewed by the individual who is the subject of such records, as provided in subsection F of § 32.1-127.1:03.

VIRGINIA FREEDOM OF INFORMATION ADVISORY COUNCIL9

Where the person who is the subject of health records is confined in a state or local correctional facility, the administrator or chief medical officer of such facility may assert such confined person's right of access to the health records if the administrator or chief medical officer has reasonable cause to believe that such confined person has an infectious disease or other medical condition from which other persons so confined need to be protected.

Health records shall only be reviewed and shall not be copied by such administrator or chief medical officer.

The information in the health records of a person so confined shall continue to be confidential and shall not be disclosed by the administrator or chief medical officer of the facility to any person except the subject or except as provided by law.

Where the person who is the subject of health records is under the age of 18, his right of access may be asserted only by his guardian or his parent, including a noncustodial parent, unless such parent's parental rights have been terminated, a court of competent jurisdiction has restricted or denied such access, or a parent has been denied access to the health record in accordance with § 20-124.6.

In instances where the person who is the subject thereof is an emancipated minor, a student in a public institution of higher education, or is a minor who has consented to his own treatment as authorized by § 16.1-338 or 54.1-2969, the right of access may be asserted by the subject person.

For the purposes of this chapter, statistical summaries of incidents and statistical data concerning abuse of individuals receiving services compiled by the Commissioner of Behavioral Health and Developmental Services shall be disclosed. No such summaries or data shall include any information that identifies specific individuals receiving services.

§ 2.2-3705.6(3): Economic development and retention

Provides an exemption for: Proprietary information, voluntarily provided by private business pursuant to a promise of confidentiality from a public body, used by the public body for business, trade, and tourism development or retention; and memoranda, working papers, or other information related to businesses that are considering locating or expanding in Virginia, prepared by a public body, where competition or bargaining is involved and where disclosure of such information would adversely affect the financial interest of the public body.

§ 2.2-3705.6(10): Prequalification to bid

Provides an exemption for: Confidential information designated as provided in subsection F of § 2.2-4342 as trade secrets or proprietary information by any person in connection with a procurement transaction or by any person who has submitted to a public body an application for prequalification to bid on public construction projects in accordance with subsection B of § 2.2-4317.

E-Mail: Use, Access & Retention

The use of e-mail in the business place has become routine and is a preferred mode of communication.

For state and local government officials and employees, the application of the Virginia Freedom of Information Act (FOIA) relating to access to records and the Virginia Public Records Act (the PRA) relating to the retention of records comes into play.

Government officials and employees frequently ask two key questions about the use of e-mail --"Can the public and media access my e-mail under FOIA?" and "Do I have to save my e-mail?"

This document will attempt to answer these questions and provide guidance about the use and management of e-mail by state and local government.

The nature of e-mail

E-mail generally refers to any communication that requires an electronic device for storage and/or transmission.

E-mail is a medium for correspondence -- essentially, e-mail is the "envelope" for the communication.

For purposes of FOIA & the PRA, e-mail provides a medium for communication, much like a telephone or the U.S. Mail provides a means of communication.

The fact that a communication is sent via e-mail is not alone conclusive of whether that e-mail must be accessible to the public under FOIA or retained pursuant to the PRA; one must look at the text and substance of the communication to determine whether it is indeed a public record.

The Virginia Freedom of Information Act

FOIA addresses access to public records.

Section 2.2-3701 of the Code of Virginia defines public records for purposes of FOIA to include "all writings and recordings that consist of letters, words or numbers, or their equivalent, set down by handwriting, typewriting, printing, photostatting, photography, magnetic impulse, optical or magneto-optical form, mechanical or electronic recording or other form of data compilation, however stored, regardless of physical form or characteristics, prepared or owned by, or in the possession of a public body or its officers, employees or agents in the transaction of public business."

Clearly an e-mail would fall under this broad definition of a public record, because it applies to all writings and recordings…set down by…mechanical or electronic recording…however stored, regardless of physical form or characteristics.

As noted above, e-mail is just the medium, or the envelope, used to convey the communication.

Just as a letter sent via U.S. Mail from one public official to another concerning public business would be a public record under FOIA, so would that same communication sent via e-mail.

FOIA requires that unless subject to a statutory exemption, all public records must be open to inspection and copying.

Therefore, an e-mail relating to public business would be accessible just like any other public record, and may be withheld from public disclosure only if a particular exemption applies to the content of the e-mail.

The Virginia Public Records Act

While FOIA governs access to records held by state and local government, the PRA governs how long a government entity must retain certain records.

The PRA defines "public record" for purposes of records retention, and like FOIA, the definition is fairly broad and would include e-mail as a public record.

Section 42.1-77 defines a public record to include recorded information that documents a transaction or activity by or with any public officer, agency or employee of the state government or its political subdivisions.

Regardless of physical form or characteristic, the recorded information is a public record if it is produced, collected, received or retained in pursuance of law or in connection with the transaction of public business.

The PRA sets forth different retention schedules for different types of records.

Several factors shape how long a record needs to be held.

Many records are only kept for so long as business requires them to be kept, although if a record has historical significance or is created by an agency head or director, it may need to be kept longer.

For example, certain records are required to be maintained permanently, such as records from standing committees of the General Assembly, annual reports of state agencies, and correspondence of agency directors.

Other records need only be kept so long as they are administratively necessary, such as reminders of events like blood drives or fund raisers, courtesy copies of correspondence, or messages received from a listserv.

Along the continuum, other records may be required to be retained for 30 days to ten years, depending on their content.

After the retention time has expired for a particular document, then that record may be destroyed pursuant to the guidelines set forth by the Library of Virginia.

In providing guidance for adhering to the PRA, the Library of Virginia notes that e-mail should be treated the same as paper correspondence.

Again, e-mail is only the medium, or the envelope, by which the correspondence is sent; the retention schedule for a particular e-mail will depend on its content and should be preserved the same as its paper equivalent.

Both incoming and outgoing e-mail should be retained, along with any attachments sent via e-mail.

Tips for using and managing e-mail

All e-mails related to public business are subject to the provisions of FOIA and the PRA, and should be managed in the same manner as all other public records.

There is a tendency with e-mail to hit the delete button as soon as you are finished with a particular message.

However, consideration must be given to whether that particular e-mail must be retained for purposes of the PRA -- you can't automatically delete your e-mail, just as you can't automatically throw away paper correspondence and records.

FOIA governs access to records.

The PRA dictates how long you are required to keep certain records.

If a government entity keeps an e-mail (or any other record) for longer than its retention schedule requires, that e-mail will still be subject to FOIA if requested.

Conversely, if a government entity properly disposes of a record pursuant to a retention schedule, and a subsequent FOIA request is made for that record, FOIA does not require the government entity to recreate the record.

E-mail is often used as a substitute for a telephone call, and is quite informal.

However, e-mail creates a record of that communication that must be retained pursuant to the PRA and will be available upon request to the public under FOIA.

Consider the consequence of choice to use e-mail instead of the telephone -- it may not be in your best interest to be as informal on e-mail as you are on the telephone.

The Library of Virginia discourages the practice of maintaining permanent records solely in electronic format, without a paper or microfilm backup.

For records that do not need to be maintained permanently, these e-mails can be printed out and stored in a traditional, paper file (and the electronic copy can be deleted).

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Electronic folders can be created on the computer to organize e-mails based on functions, subjects or activities. The Library of Virginia suggests that these folders are assigned to your home directory on the computer, and not on the network.

By way of example, at the FOIA Council we print a copy of all of the FOIA questions that we receive via e-mail, along with our corresponding response, and file the paper copy in a chronological file. After we have printed a copy to retain for our records, we delete the e-mail off of the computer.

Public officials and employees should not commingle personal and official e-mails. Private e-mails do not need to be retained; e-mails relating to the transaction of public business do.

From an e-mail management perspective, it is probably not a good idea to mix personal and official business in the same e-mail. Official e-mails that need to be retained should be maintained with other public records that relate to the same content.

3 Library of Virginia, Electronic Records Guidelines (effective June 10, 2002).

An Easy Guide to FOIA for Boards of Visitors

While the below video is for Boards of Visitors, the concepts are the same for all boards with the following caveats:

    E-meetings - because the Department does not have the technological infrastructure to support e-meetings in compliance with the law (§ 2.2-3708 of the Code of Virginia), our boards do not meet electronically. Records must be maintained by DPOR in order to appropriately respond to FOIA requests and subpoenas as well as comply with appropriate retention schedules. Therefore, it is crucial that you be careful not to communicate with fellow board members outside of board meetings. Such communication may create records (e-mails, etc…) we would not necessarily be aware of when responding to requests for information, nor could we ensure that they are appropriately retained. The Department operates in a culture of openness, meaning that our business—the people’s business—is conducted in a public forum!

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REGULATORY REVIEW

Last Updated 12/15/21

Regulatory Review Process

Title 54.1 of the Code of Virginia provides the statutory authority for regulatory boards. The regulatory review process is governed by the Administrative Process Act (§ 2.2-4000 et seq.) and the Governor’s Executive Order.

A regulation is promulgated (enacted), amended, or repealed through a regulatory action. All regulatory actions are tracked through the Virginia Regulatory Town Hall website ([http://townhall.virginia.gov/](http://townhall.virginia.gov/)). The website contains a wealth of information about the regulatory process, including Questions & Answers excerpted below.

Register as a public user on Town Hall to choose the boards/agencies and types of actions for which you want to receive notifications. To sign up, visit: [http://townhall.virginia.gov/L/Register.cfm](http://townhall.virginia.gov/L/Register.cfm).

What is a regulation?

A regulation is a general rule governing people's rights or conduct that is implemented by a state agency and has the force of law. Agencies put regulations in place in order to administer and enforce specific state laws and to implement general agency objectives. Each regulation must be authorized by statute. Each chapter of the Virginia Administrative Code (VAC) contains a single regulation.

How is a regulation promulgated?

A regulation is created, amended, or repealed through a regulatory action. Typically, regulatory actions take at least 18 to 36 months from start to finish. The process is designed to ensure the public has an opportunity to participate in the rulemaking process and that all perspectives are considered in the development of a final regulation.

In addition, proposed regulations must meet the Governor’s policy goals and are usually subject to an economic impact analysis.

The three-stage regulatory process:

    Stage 1: Notice of Intended Regulatory Action (NOIRA)

    The public receives notification that a regulatory change is under consideration, along with a general description of the changes to be considered. Once the NOIRA is published in the Virginia Register of Regulations and appears on the Town Hall website, this first stage provides at least a 30-day period during which the board receives comments from the public. The board reviews these comments as it develops the proposed regulation. Stage 2: Proposed

    After taking into account the public comment received during the NOIRA stage, the board prepares the full text of the regulation and a statement explaining the substance of the proposed regulatory action. In addition, the Department of Planning and Budget (DPB) prepares an economic impact analysis (EIA). Once the proposed stage is published in the Register and appears on the Town Hall website, a minimum 60-day public comment period must occur. The board summarizes comments received and provides a response, which may include modifying the proposed text of the regulation. Stage 3: Final

    The public is provided with the full text of the regulation, this time with an explanation of any changes made since the proposed stage. Once the final stage is published in the Register and appears on the Town Hall website, the regulation becomes effective after a final adoption period of at least 30 days.

Special Circumstances

    Emergency Regulations:

    Sometimes, the General Assembly passes a law requiring an emergency regulation. Emergency regulations are effective for up to 18 months—with an option to extend up to an additional six months—and bypass the usual three-stage regulatory process. A board will promulgate an emergency regulation and, at the same time, begin a regulatory action for a permanent replacement regulation using the standard three-stage process. Exempt Regulations:

    Certain regulatory actions are exempt from the three-stage process: actions of designated agencies, regulations setting rates or prices or relating to internal agency operations, and regulations with technical changes or amendments strictly limited to conforming to changes in federal or state law. Most exempt regulations are published in Final form only; however, some exempt actions can include notice and publication of Proposed text.

Fast-Track Regulations

The fast-track rulemaking process is for regulatory actions that are expected to be non-controversial. After review by the Governor, notice of a proposed fast-track rulemaking is published in the Register and appears on the Town Hall website. Then, if no objections are raised during the 60-day public comment period, the regulation becomes effective 15 days after the close of the public comment period (unless the regulation is withdrawn or a later effective date is specified by the agency).

However, if concerns are raised during the public comment period suggesting the proposed regulation is not non-controversial, the regulatory action is “pulled” from the fast-track and continued using the standard regulatory process. Specifically, the law (§ 2.2-4012.1) requires a fast-track action be terminated based on objections from the following:

    Any member of the applicable standing committee of the Senate or House of Delegates; Any member of the Joint Commission on Administrative Rules (JCAR); or Ten or more members of the public.

The board does not need to start over from the very beginning, however, because the initial publication of the fast-track regulation in the Register serves as the NOIRA (Stage 1).

What is the Virginia Administrative Code (VAC)?

The Virginia Administrative Code (VAC) is the official source for Virginia's regulations. The VAC consists of approximately 1,250 chapters (regulations). You can link to the official text of a regulation in the VAC on each Chapter Information page of the Town Hall website.

Below is the format of a VAC citation: EXAMPLE: 18 VAC 120-11-10 Title Number: There are 24 titles in the Virginia Administrative Code. For example, Title 18 contains regulations pertaining to Professional and Occupational Licensing. VAC Abbreviation: Virginia Administrative Code Agency/Board Number: There are more than 100 boards in Virginia. For example, Agency 120 of Title 18 contains regulations of the Department and Director-regulated programs (i.e., Boxing, Martial Arts & Professional Wrestling; Polygraph Examiners). Chapter Number: There are more than 1,000 chapters in the Virginia Administrative Code. Each chapter contains one regulation. For example, Chapter 11 under Title 18, Agency 120 contains a regulation about the Public Participation Guidelines (PPGs) applicable to all DPOR programs. Section Number: Each regulation is divided into parts (e.g., definitions, purpose, and scope). For example, Section 10 of this citation is about the purpose of PPGs to promote public involvement.

What is the Virginia Administrative Process Act (APA)?

The Virginia Administrative Process Act (APA) provides the basic framework for rulemaking in Virginia. Article 2 of the APA, in particular, sets out the stages of the regulatory process, including notice and comment; requires agencies to implement guidelines on how the public can be involved in the rulemaking process; and outlines procedures for executive branch review of regulations.

What is executive branch review?

Before a stage of a regulatory action becomes available for public comment, it often undergoes review by the Office of Attorney General, the Department of Planning and Budget, the subject matter area Cabinet Secretary, and the Governor. Executive branch review includes certifying that the regulation is consistent with statutory authority and assessing its economic costs and benefits.

As an accountability measure, the oversight phase helps ensure regulations are clearly written and easily understandable to the regulated community and the public; essential to protect public health, safety, and welfare; and the least burdensome and intrusive regulation possible.

What is an economic impact analysis (EIA)?

An economic impact analysis (EIA) is prepared by the Department of Planning and Budget (DPB). An EIA summarizes the costs and benefits that are expected to result from the implementation of the regulatory language. The analysis includes an evaluation of any unintended consequences the new rule may have and assessment of any less intrusive and more cost-effective alternatives.

The EIA must also include information on the number and types of entities affected by a regulatory action, and estimates on the effects the regulation may have on particular localities, on employment, and on the use and value of private property. DPB must complete its economic analysis within 45 days from the date of a regulatory action’s submission. EIAs can be found on the Stage Information page for each proposed regulatory action.

What are guidance documents?

Guidance documents are developed by state agencies and boards to provide general information to agency staff or the public on how to implement or interpret state law or agency regulations. Guidance documents are often helpful in understanding how agencies apply and enforce regulations. Links to guidance document lists can be found on Board and Chapter Information pages.

What is the Virginia Register of Regulations?

The Virginia Register of Regulations is the official publication of legal record in Virginia for regulatory actions. Citations to the Register are available on each Stage Information page of the Town Hall.

Standard regulatory process: Basic outline

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Action (NOIRA) Agency submits NOIRA for executive branch review. Agency is authorized by Governor to submit NOIRA for publication. NOIRA is published in The Virginia Register of Regulations.

    Submit your comment during the 30-day public comment period. Proposed regulation Agency considers public comment and submits proposed regulation. Governor approves proposed regulation. Proposed regulation is published in the Register and notification is sent to all registered Town Hall users. Submit your comment during the 60-day public comment period. Final regulation Agency/board considers public comment and adopts final regulation. Governor approves final regulation. Final regulation is published in the Register and email notification sent to registered public Town Hall users. 30-day final adoption period begins. Regulation becomes effective (unless it is suspended or 25+ people request an additional public comment period).

A regulatory stage is announced as follows: An automatic email notification is sent to registered Town Hall users. Ten days later, a regulatory stage is published in The Virginia Register of Regulations, the official publication of legal record for regulations in Virginia. When the stage is published in the Register, a public comment forum opens on the Town Hall and remains open through the end of the public comment period.

Source: Sections 2.2-4006 through 2.2-4017 of the Code of Virginia (Article 2 of the Administrative Process Act). Produced by the Virginia Department of Planning and Budget’s Planning, Evaluation and Regulation Division, 11/18.

Fast-track regulations

Fast-track regulation is adopted and submitted on the Town Hall website for executive branch review.

    Executive branch review: (In order of review) Office of the Attorney General, Department of Planning and Budget, Cabinet Secretary, Governor. Fast-track regulation is published in the Register. 30-day public comment period begins. Town Hall public comment forum opens. Within 14 days of approval by Governor, agency submits fast-track regulation to the Virginia Register via the Town Hall. Ten days before publication in the Register: Email notification is sent automatically to Town Hall registered users. 15 days after the close of the public comment period, the regulation becomes effective (unless the regulation is withdrawn or a later effective date is specified by the agency).

The fast-track process is for proposed regulations that are expected to be noncontroversial. Whether a proposed regulation is noncontroversial is determined by the process detailed on this page.

Source: Section 2.2-4012.1 of the Code of Virginia.

If, during the public comment period, an objection to the fast-track regulation is received from:

    Any member of the applicable standing committee of Senate, Any member of the applicable standing committee of the House of Delegates, Any member of the Joint Commission on Administrative Rules (JCAR), or 10 or more members of the public,

then publication of the fast-track regulation will serve as the Notice of Intended Regulatory Action (NOIRA) and standard rulemaking process is followed to promulgate the regulation.

Produced by the Virginia Department of Planning and Budget’s Planning, Evaluation, and Regulation Division, 11/2018.

How a regulation is fast-tracked

Emergency regulation Agency/board adopts emergency regulation and submits it on the Town Hall for executive branch review.

    Executive branch review (in order of review): Office of the Attorney General, Department of Planning and Budget, Cabinet Secretary, Governor. Ten days after Town Hall notice, the emergency regulation is published in the Register. If NOIRA for permanent replacement regulation was also filed, then 30-day public comment period begins and Town Hall public comment forum opens. Agency sends emergency regulation to The Virginia Register of Regulations via the Town Hall and it becomes effective on the date of filing (unless otherwise indicated by the agency). Automatic email notification is sent to registered Town Hall users.

An emergency regulation is:

    Promulgated if there is an "emergency situation" or legislation states that a regulation must be promulgated within 280 days. Effective upon filing with the Registrar of Regulations. Effective for up to 18 months, and this period may be extended up to 6 months if the Governor approves. Usually replaced with a permanent regulation; if so, a Notice of Intended Regulatory Action (NOIRA) to promulgate the permanent replacement regulation must be filed at the same time as the emergency regulation.

Source: Section 2.2-4011 of the Code of Virginia.

How it is promulgated

Produced by the Virginia Department of Planning and Budget’s Planning, Evaluation, and Regulation Division, 11/2018.

Periodic review of regulations using Feature on Town Hall

Agency starts a periodic review of the regulation on the Virginia Regulatory Town Hall & submits an announcement for publication in The Virginia Register of Regulations.

    Periodic review announcement is published in the Register. Official public comment period (minimum 21 days) begins. Town Hall public comment forum opens. Ten days before publication in the Register: Automatic email notification is sent to Town Hall registered users. No later than 120 days after the close of the public comment period/forum, the agency posts a periodic review result to appear in the Register & Town Hall, & is emailed to registered Town Hall users.

This report will indicate one of the following:

    Every state regulation must be reviewed every four years to: (1) ensure it is supported by statutory authority (as determined by the Office of the Attorney General), (2) determine that the regulation is (a) necessary for the protection of public health, safety and welfare and (b) clearly written and easily understandable, and to (3) make sure its economic impact on small businesses is minimized as much as possible.

Sources: Sections 2.2-4017 and 2-2-4007.1 of the Code of Virginia and Executive Order 14 (as amended July 16, 2018). Produced by the Virginia Department of Planning and Budget’s Planning, Evaluation, and Regulation Division, 11/2018.

How does the periodic review feature on Town Hall work?

The regulation will be amended or repealed.

The regulation will be retained as is.

Public comment period ends.

Public comment forum closes.

How to ask an agency to change a regulation or create a new one

Tell the agency in a written communication the following:

    The substance and purpose of the rulemaking that is requested and, if an existing regulation, include the citation to the Virginia Administrative Code, e.g., 1 VAC 2-30). The legal authority of the agency/board to take the action requested, e.g., Code of Virginia § 12.3-45, i.e., the language that says a board or agency can or must promulgate regulations. Mention, "Code of Virginia Section 2.2-4007" and "petition for new or amended regulation” to signal the agency on how to handle your request.

Notice is published in the Register. Town Hall public comment forum opens for 21 days to receive comment on your petition.

Within 14 days of receiving your request, the agency must send a notice with your name, the nature of your request, and its plan for handling your request to the Virginia Register. The notice appears on Town Hall & email notification is sent to Town Hall registered users.

Within 90 days (under most circumstances), the agency issues a written decision granting or denying your request. The agency's decision must include its reasons for taking action or not taking action. The agency’s decision appears in the Register & on the Town Hall. Email notification is also sent to Town Hall registered users.

Note: Agency decisions regarding requests to change a rule are not subject to court review.

This is how you can request an agency/board to develop a new regulation or amend an existing regulation.

Source: Section 2.2-4007 of the Code of Virginia

Produced by the Virginia Department of Planning and Budget’s Planning, Evaluation, and Regulation Division, 11/2018.

What you need to do and what will happen

Public comment period/forum closes.

EXECUTIVE DIRECTIVE NUMBER ONE (2022) - LAYING A STRONG FOUNDATION FOR JOB CREATION AND ECONOMIC GROWTH THROUGH TARGETED REGULATORY REDUCTIONS

By virtue of the authority vested in me as Governor, I hereby issue this Executive Directive to reduce the regulatory burden on businesses and citizens across our Commonwealth.

Importance of the Initiative

Excessive regulation imposes a significant burden on Virginia’s economy. Restrictions, prohibitions, and requirements can exist within the administrative code for years without review, while new laws and regulations are steadily added. The growing regulatory burden on businesses and individuals requires time, money and energy for compliance. This represents opportunity loss that inhibits job creation and economic growth.

Nearly four years ago, the General Assembly passed House Bill 883 (2018), directing the Department of Planning and Budget (“DBP”) to administer a three-year regulatory reduction pilot program. This pilot program identified important information about our regulatory processes, including a concerning lack of consistency across agencies, that underscores the need to review and address agencies’ regulatory capabilities. Further, the program provides important guideposts for the 25 percent regulatory reductions that should be pursued across the Executive Branch.

Directive Accordingly

Pursuant to the authority vested in me as the Chief Executive Officer of the Commonwealth and pursuant to Article V of the Constitution of Virginia and the laws of the Commonwealth, I hereby direct all Executive Branch entities under my authority to initiate regulatory processes to reduce by at least 25 percent the number of regulations not mandated by federal or state statute, in consultation with the Office of the Attorney General, and in a manner consistent with the laws of the Commonwealth.

I hereby further direct the Secretary of Finance to provide me with a report providing the following information dealing with promulgation of regulations related to regulatory reduction as authorized by House Bill 883 (2018):

    Recommendations for ensuring complete documentation of any specific legislative mandates directing agencies to promulgate regulatory requirements; An inventory of all exemptions from the Administrative Process Act and analysis of whether continuing these exemptions is in the best interests of the citizens of the Commonwealth. Such analysis shall also provide recommendations for legislative action to implement these recommendations; Recommendations on additional efforts needed to ensure consistency across agencies in the approach to regulatory development and review; Recommendations for improvements to the existing periodic review process, including documenting the statutory authority and certifying the number of regulatory requirements in the regulation at the time of review; The feasibility and effectiveness of expanding the regulatory reduction pilot program to other agencies; and The feasibility and effectiveness of implementing a 2-for-1 regulatory budget.

The Secretary is authorized to utilize staff of the Department of Planning and Budget in preparing this report. All Executive branch agencies are directed to cooperate with all requests from the Secretary of Finance and Department of Planning and Budget in carrying out this Executive Directive.

Effective Date: This Executive Directive shall be effective upon its signing and shall remain in force and effect unless amended or rescinded by future executive order or directive.

Given under my hand and under the Seal of the Commonwealth of Virginia, this 15th day of January, 2022.

Glenn Youngkin, Governor

Attest: Kelly Thomasson, Secretary of the Commonwealth

NUMBER FOURTEEN (2018) (AMENDED) - DEVELOPMENT AND REVIEW OF STATE AGENCY REGULATIONS

Importance of the Initiative: By virtue...

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of the authority vested in me as Governor under Article V of the Constitution of the Commonwealth of Virginia and under the laws of the Commonwealth, including, but not limited to, §§ 2.2-4013 and 2.2-4017 of the Code of Virginia, and subject to my continuing and ultimate authority and responsibility to act in such matters, I hereby establish policies and procedures for the review of all new regulations and changes to existing regulations proposed by state agencies, which shall include all agencies, boards, commissions, and other entities of the Commonwealth within the executive branch authorized to promulgate regulations. Nothing in this Executive Order shall be construed to limit my authority under the Code of Virginia, including to require an additional 30-day public comment period, file a formal objection to a regulation, suspend the effective date of a regulation with the concurrence of the applicable body of the General Assembly, or to exercise any other rights and prerogatives existing under Virginia law.

Definitions

The following acronyms and definitions are set out for ease of use and represent only a summary of terms and acronyms related to the regulatory review process. More detailed descriptions and definitions appear in the Administrative Process Act (APA), § 2.2-4000, et seq. of the Code of Virginia.

    "Agency Background Document" (ABD) refers to a form completed by agencies and uploaded on the Virginia Regulatory Town Hall website for each regulatory stage in order to describe and explain the regulatory action. The form for each stage is available on the Town Hall. "Administrative Process Act" (APA) refers to § 2.2-4000, et seq. of the Code of Virginia, which contains provisions setting forth the process for promulgating regulations in Virginia. "Day" means a calendar day. "Virginia Department of Planning and Budget" (DPB) refers to the state entity that reviews regulatory proposals for economic and policy impact and manages the Virginia Regulatory Town Hall website. "Economic Impact Analysis" (EIA) refers to a report prepared by DPB that evaluates the estimated costs and benefits of a regulatory proposal. "Emergency rulemaking process" refers to the process used (1) when there is an emergency situation as determined by the agency and affirmed by the Governor that an emergency regulation is necessary, or (2) when a Virginia statutory law, Acts of Assembly (such as the appropriation act), federal law, or federal regulation requires that a state regulation be effective in 280 days or fewer from its enactment. "Executive Branch Review" refers to the review of a regulatory proposal at various stages by the executive branch before the regulatory proposal is published in the Virginia Register of Regulations and is available for public comment. "Exempt rulemaking process" refers to the process by which agency actions exempt from the promulgation requirements of Article 2 of the APA can be adopted and filed directly with the Office of the Registrar of Regulations (Registrar) and are not subject to Executive Branch Review outlined in this executive order. Agencies should consult with their respective cabinet secretary prior to promulgating a regulation under the exempt process. "Fast-track rulemaking process" refers to the process utilized for rules that are expected to be noncontroversial. "Mandate" refers to a directive from the General Assembly, the federal government, or a court that requires that a regulation be promulgated, amended, or repealed in whole or part. "Notice of Intended Regulatory Action" (NOIRA) refers to the first stage in the standard rulemaking process under Article 2 of the APA. "Office of the Attorney General" (OAG) refers to the state agency headed by the Attorney General. The OAG reviews regulatory proposals at the emergency stage, the fast-track stage, and the proposed stage. In addition, the OAG must review a proposal at the final stage if changes with substantial impact, as determined by either the promulgating agency or DPB, have been made since the proposed stage. "The Virginia Register of Regulations" (Register) refers to an official legal publication that provides information about proposed and final changes to Virginia’s regulations. "Rulemaking or regulatory process" refers to the four types of rulemaking processes in Virginia: (1) emergency, (2) fast-track, (3) standard, and (4) exempt. "Standard rulemaking process" refers to the default rulemaking process in Virginia. If a regulatory proposal does not meet the criteria for exempt, fast-track, or emergency rulemaking, it goes through the standard rulemaking process, generally consisting of three stages: NOIRA, proposed, and final. "The Virginia Regulatory Town Hall website" (Town Hall) refers to the website managed by DPB and used by agencies to post regulatory proposals and to facilitate the regulatory review process. "Virginia Administrative Code" (VAC) refers to Virginia’s official legal publication for regulations.

Policy and Principles

The executive branch agencies of the Commonwealth must consider, review, and promulgate numerous regulations each year. This Executive Order sets out procedures and requirements to ensure the efficiency and quality of Virginia’s regulatory process. All state employees who draft, provide policy analysis for, or review regulations shall carefully consider and apply the principles outlined below during the regulatory development and review process.

General

    All regulatory activity should be undertaken with the least possible intrusion into the lives of the citizens of the Commonwealth and be necessary to protect the public health, safety, and welfare. Accordingly, agencies shall consider: a. The use of user fees or permits; b. The use of information disclosure requirements, rather than regulatory mandates, so that the public can make more informed choices; c. The use of performance standards in place of required techniques or behavior; and d. The consideration of reasonably available alternatives in lieu of regulation. Where applicable, and to the extent permitted by law, it shall be the policy of the Commonwealth that only regulations necessary to interpret the law or to protect the public health, safety, or welfare shall be promulgated. These principles shall be considered when an agency performs its periodic review of regulations pursuant to § 2.2-4017 and this Executive Order. Regulations shall be clearly written and easily understandable. Regulations shall be designed to achieve their intended objective in the most efficient, cost-effective manner.

Regulatory Development

    Regulatory development shall be based on the best reasonably available and reliable scientific, economic, and other information concerning the need for, and consequences of, the intended regulation. Agencies shall specifically cite the best reasonably available and reliable scientific, economic, or statistical data as well as any other information in support of regulatory proposals. Regulatory development shall be conducted in accordance with the statutory provisions related to impact on small businesses. DPB shall work with state agencies to address these requirements during the regulatory review process, including notifications, as appropriate, to the Joint Commission on Administrative Rules. During regulatory development, agencies shall consider the impact on existing and potential Virginia employers and their ability to maintain and increase the number of jobs in the Commonwealth, as well as the cost of compliance to the general public.

Public Participation

    Agencies shall actively seek input for proposed regulations from interested parties, stakeholders, citizens, and members of the General Assembly. In addition to requirements established in Article 2 of the APA, agencies shall post all rulemaking actions on Town Hall to ensure that the public is adequately informed of rulemaking activities. All legal requirements and guidelines related to public participation shall be strictly followed to ensure that citizens have reasonable access and opportunity to present comments and concerns. Agencies shall inform interested persons of (1) Town Hall’s email notification service that can send information regarding specific regulations, regulatory actions, and meetings about which citizens are interested, and (2) the process to submit comments in Town Hall public comment forums. Agencies shall establish procedures that provide for a timely written response to all comments and the inclusion of suggested changes that would improve the quality of the regulation.

Other

    Agencies, as well as reviewing entities, shall perform their tasks in the regulatory process as expeditiously as possible and shall adhere to the timeframes set out in this Executive Order. Regulations are subject to periodic evaluation, review, and modification, as appropriate, in accordance with the APA, policy initiatives of the Governor, and legislation. Each agency head will be held accountable for ensuring that the policies and objectives specified in this Executive Order are followed. Agency heads shall ensure that information requested by DPB, a Cabinet Secretary, or the Office of the Governor, in connection with this Executive Order, is provided on a timely basis. Incomplete regulatory packages may be returned to the appropriate agency by DPB.

Applicability

The review process in this Executive Order applies to rulemakings initiated by agencies of the Commonwealth of Virginia in accordance with Article 2 of the APA. With the exception of the requirements governing the periodic review of existing regulations, the posting of meeting agenda and minutes, and the posting of guidance documents, agencies and agency regulatory actions exempt from Article 2 of the APA are not subject to the requirements of this Executive Order.

Nonetheless, the Governor, a Cabinet Secretary, or the Chief of Staff to the Governor may request in writing that an agency comply with all or part of the requirements of this Executive Order for regulations exempt from Article 2 of the APA. Copies of such requests shall be forwarded to the Governor’s Policy Office and DPB.

In addition, a Cabinet Secretary may request in writing that certain Article 2 exempt regulations be further exempted from all or part of the requirements of this Executive Order. These procedures shall apply in addition to those already specified in the APA, the agencies’ public participation guidelines, and the agencies’ basic authorizing statutes.

As of July 16, 2018, these procedures shall apply to all regulatory actions and stages that have been submitted to DPB for any stage of Executive Branch Review.

Any failure to comply with the requirements set forth herein shall in no way affect the validity of a regulation, create any cause of action or provide standing for any person under Article 5 of the APA (§ 2.2-4025 et seq. of the Code of Virginia), or otherwise challenge the actions of a government entity responsible for adopting or reviewing regulations.

Regulatory Review Process

Regulations shall be subject to Executive Branch Review as specified herein. All agency regulatory packages shall be submitted via Town Hall. For each stage of the regulatory development process, agencies shall complete and post the applicable ABD on Town Hall to describe the regulatory action and inform the public about the substance and reasons for the rulemaking.

Agencies shall ensure that the correct regulatory text is synchronized with the appropriate stage information page on Town Hall. If a regulatory package is submitted to DPB, and DPB determines that the package is not substantially complete, then DPB shall notify the agency within 10 days. At that time, the agency must withdraw the package from Town Hall and resubmit the package after all missing elements are addressed.

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Identified by DPB have been added. Agencies shall submit regulatory packages to the Registrar for publication on Town Hall within 14 days of being authorized to do so.

In rulemakings where there are two or more stages, the filing of each stage shall be submitted on Town Hall as expeditiously as the subject matter allows and no later than 180 days after the conclusion of the public comment period for the prior stage.

A. Standard Rulemaking Process

1. NOIRA Stage

The NOIRA shall include the nature and scope of the regulatory changes being considered and the relevant sections of the VAC. This package shall include draft regulatory text if it is available.

DPB shall review the NOIRA to determine whether it complies with all requirements of this Executive Order and applicable statutes, and whether the contemplated regulatory action comports with the policy of the Commonwealth as set forth herein.

Within 14 days of receiving a complete NOIRA review package from the agency, the Director of DPB or his designee shall advise the appropriate Cabinet Secretary and the Governor of DPB’s determination.

If the Director of DPB or his designee advises the appropriate Cabinet Secretary and the Governor that the NOIRA presents issues requiring further review, the NOIRA shall be forwarded to the Cabinet Secretary.

The Cabinet Secretary shall review the NOIRA within 14 days and forward a recommendation to the Governor.

If DPB does not find issues requiring further review, the agency shall be authorized to submit the NOIRA to the Register for publication after the Governor approves the NOIRA.

The Chief of Staff to the Governor or his designee is hereby authorized to approve or disapprove NOIRAs on behalf of the Governor.

Public comments received following publication of the NOIRA should be encouraged and carefully considered in developing the proposed stage of a regulatory proposal.

2. Proposed Stage

Following the initial public comment period required by § 2.2-4007.01 of the Code of Virginia, and taking into account the comments received, the agency shall prepare a regulatory review package.

At this stage, the proposed regulation and regulatory review package shall be in as close to final form as possible, including completed review by all appropriate regulatory advisory panels or negotiated rulemaking panels.

New issues that were not disclosed to the public when the NOIRA was published shall not be addressed at the proposed stage.

The order of Executive Branch Review shall be as follows:

    a. OAG. The OAG will conduct a review of the proposed regulation and produce a memorandum assessing the agency’s legal authority to promulgate the regulation and determining whether the content of the proposed regulation conflicts with existing law. The OAG may also provide any advice, recommendations, or other comments for consideration by the Governor with respect to the proposed regulation. After the OAG has completed its review, the package will be submitted to DPB. b. DPB. DPB shall review the proposed regulatory package to determine whether it complies with all requirements of this Executive Order, applicable statutes, and other policies of the Commonwealth. Consistent with § 2.2-4007.04 of the Code of Virginia, within 45 days of receiving a complete regulatory review package, the Director of DPB or his designee shall prepare a policy analysis and EIA, and advise the appropriate Cabinet Secretary and the Governor of the results of the review. c. Cabinet Secretary. The Cabinet Secretary shall review the proposed regulation package within 14 days and forward a recommendation to the Governor. d. Governor. The Chief of Staff to the Governor or his designee is hereby authorized to approve or disapprove proposed regulations on behalf of the Governor.

3. Revised Proposed Stage (Optional)

Following the public comment period of the proposed stage, required by § 2.2-4007.03 of the Code of Virginia, the agency may wish to make additional changes and/or receive additional public comment by publishing a revised proposed regulation (as allowed by § 2.2-4007.03 of the Code of Virginia).

The order of Executive Branch Review for the revised proposed stage shall be the same as for the Proposed Stage, with the exception that DPB will perform its duties within 21 days.

4. Final Stage

Following the approval of the proposed regulation package or the revised proposed regulation package, and taking into account all comments received during the prior stage, the rulemaking entity shall revise the proposed regulation.

If any change with substantial impact— as determined by DPB— has been made to the regulatory text between the proposed and final stages, the agency shall obtain a letter from the OAG certifying that the agency has authority to make the additional changes.

The order of Executive Branch Review shall be as follows:

    a. DPB. DPB shall review the final stage package to determine whether it complies with all requirements of this Executive Order, applicable statutes, and other policies of the Commonwealth. In particular, DPB shall assess the effect of any substantive changes made since the publication of the proposed regulation and the responsiveness of the agency to public comment. Within 21 days of receiving a complete final regulation package from the agency, the Director of DPB or his designee shall prepare a policy analysis advising the appropriate Cabinet Secretary and the Governor of the results of the review. b. Cabinet Secretary. The Cabinet Secretary shall review the final stage regulation package within 14 days and forward a recommendation to the Governor. c. Governor. The Chief of Staff to the Governor or his designee is hereby authorized to approve or disapprove proposed final regulations on behalf of the Governor.

B. Fast-Track Rulemaking Process

The fast-track rulemaking process is for rules that are expected to be noncontroversial.

DPB shall review the fast-track regulation to determine whether it complies with all other requirements of this Executive Order and applicable statutes, and whether the contemplated regulatory action comports with the policies of the Commonwealth as set forth herein.

DPB shall request the Governor’s Office to determine if the fast-track process is appropriate when there is any question as to whether a package should be allowed to proceed in this manner.

The Governor or his designee retains sole discretion to disapprove use of the fast-track rulemaking process when the Governor or his designee determines it is not in the public interest.

After a fast-track regulation has been submitted on Town Hall, Executive Branch Review will proceed as follows:

    1. OAG. The OAG will conduct a review of the proposed fast-track regulation and produce a memorandum assessing the agency’s legal authority to promulgate the regulation and determining that the content of the proposed regulation does not conflict with existing law. The OAG may also provide any advice, recommendations, or other comments for consideration by the Governor with respect to the fast-track regulation. After the OAG has completed its review, the package will be submitted to DPB. 2. DPB. DPB shall determine within 10 days or less whether the regulatory package is appropriate for the fast-track rulemaking process and communicate this decision to the agency. After a package has been determined to be appropriate for the fast-track process, the Director of DPB or his designee shall have 30 days to prepare a policy analysis and EIA, and advise the appropriate Cabinet Secretary and the Governor of the results of the review. 3. Cabinet Secretary. The Cabinet Secretary shall review the fast-track regulation package within 14 days and forward a recommendation to the Governor. 4. Governor. The Chief of Staff to the Governor or his designee is hereby authorized to approve or disapprove fast-track regulations on behalf of the Governor.

C. Emergency Rulemaking Process

Emergency regulations may be promulgated by an agency if it determines there is an emergency situation, consults with the OAG, and obtains the approval of the Governor or his designee.

Emergency regulations may also be promulgated where Virginia statutory law, an Act of Assembly such as the appropriation act, federal law, or federal regulation requires that a state regulation be effective in 280 days or fewer from its enactment and the regulation is not exempt from the APA.

If the agency plans to replace the emergency regulation with a permanent regulation, it should file an Emergency/NOIRA stage.

The order of Executive Branch Review shall be as follows:

    1. OAG. The OAG will conduct a review of the proposed emergency regulation and produce a memorandum assessing the agency’s legal authority to promulgate the regulation and determining that the content of the proposed regulation does not conflict with existing law. The OAG may also provide any advice, recommendations, or other comments for consideration by the Governor with respect to the proposed emergency regulation. After the OAG has completed its review, the package will be submitted to DPB. 2. DPB. DPB shall review the proposed emergency regulatory package to determine whether it complies with all requirements of this Executive Order, applicable statutes, and other policies of the Commonwealth. Within 14 days of receiving a complete emergency regulation package from the agency, the Director of DPB or his designee shall prepare a policy analysis, and advise the appropriate Secretary and the Governor of the results of the review. 3. Cabinet Secretary. The Cabinet Secretary shall review the proposed emergency regulation package within 10 days and forward a recommendation to the Governor. 4. Governor. The Chief of Staff to the Governor or his designee is hereby authorized to approve or disapprove emergency regulations on behalf of the Governor.

An emergency regulation shall be effective for up to 18 months and may be extended for up to an additional six months if, despite the rulemaking entity’s best efforts, a permanent replacement regulation cannot become effective before the emergency regulation expires.

If an agency wishes to extend an emergency regulation beyond its initial effective period, the agency shall submit an emergency extension request to the Governor’s Office via Town Hall as soon as the need for the extension is known, but no later than 30 days before the emergency regulation is set to expire.

The emergency extension request must be granted prior to the expiration date of the emergency regulation, pursuant to § 2.2-4011(D) of the Code of Virginia.

D. Periodic Review of Existing Regulations

Existing state regulations shall be reviewed every four years to determine whether they should be continued without change or be amended or repealed, consistent with the stated objectives of applicable law, to minimize the economic impact on small businesses in a manner consistent with the stated objectives of applicable law, as regarding § 2.2-4007.1 of the Code of Virginia.

The regulatory review shall include:

    (1) the continued need for the rule; (2) the nature and complaints or comments received concerning the regulation from the public; (3) the complexity of the regulation; (4) the extent to which the regulation overlaps, duplicates, or conflicts with federal or state law or regulation; (5) the length of time since the regulation has been evaluated or the degree to which technology, economic conditions, or other factors have changed in the area affected by the regulation.

Prior to commencement of the periodic regulatory review, the agency shall publish a notice of the review in the Register and post the notice on Town Hall.

The agency shall provide a minimum of 21 days for public comment after publication of the notice.

No later than 120 days after the close of the public comment period, the agency shall publish a report of the findings of the regulatory review.

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Review in the Register and post the report on Town Hall. The periodic review shall include (1) a review by the Attorney General or his designee to ensure statutory authority for regulations, and (2) a determination by the Governor or his designee, whether the regulations are (a) necessary for the protection of public health, safety and welfare and (b) clearly written and easily understandable.

The periodic review must be conducted on Town Hall and may be accomplished either during the course of a comprehensive regulatory action using the standard rulemaking process, or by using the periodic review feature as follows:

    1. If during the course of a comprehensive rulemaking, using the standard regulatory process, the agency plans to undertake a standard regulatory action, then the agency can fulfill the periodic review requirement by including a notice of a periodic review in the NOIRA. When the proposed stage is submitted for Executive Branch Review, the ABD shall include the result of the periodic review. When a regulation has undergone a comprehensive review as part of a regulatory action and when the agency has solicited public comment on the regulation, a periodic review shall not be required until four years after the effective date of the regulatory action. 2. Using the periodic review feature. If, at the time of the periodic review, the agency has no plans to begin a comprehensive rulemaking using the standard rulemaking process, then the agency shall use the periodic review feature to announce and report the result of a periodic review using the appropriate Town Hall form. If the result of the periodic review is to amend or repeal the regulation, the agency shall link the periodic review with the subsequent action to amend or repeal the regulation.

Electronic Availability of Petitions and Documents

Agencies shall post petitions for rulemaking and decisions to grant or deny the petitions on Town Hall, in accordance with the timeframes established in § 2.2-4007 of the Code of Virginia.

Executive branch agencies shall post the notice of, and agenda for, a public regulatory meeting on Town Hall at least seven days prior to the date of the meeting, except if it is necessary to hold an emergency meeting in which case the agenda shall be posted as soon as possible.

In addition, agencies that promulgate regulations and keep minutes of regulatory meetings shall post such minutes of those meetings on Town Hall in accordance with the timeframes established in §§ 2.2-3707 and 2.2-3707.1 of the Code of Virginia.

Agencies shall post all guidance documents or a link to each agency guidance document, as defined by § 2.2-4101 of the Code of Virginia on Town Hall. Any changes to a guidance document or a guidance document link shall be reflected on Town Hall within 10 days of the change.

Effective Date of the Executive Order

This Executive Order amends Executive Order No. 14 (2018) issued by Governor Ralph S. Northam and rescinds Executive Order No. 58 (1999) issued by Governor James S. Gilmore, III.

This Executive Order shall become effective on July 16, 2018, and shall remain in full force and effect until June 30, 2022, unless amended or rescinded by further executive order.

Given under my hand and under the Seal of the Commonwealth of Virginia on this 16th day of July, 2018.

Ralph S. Northam, Governor

Attest: Kelly Thomasson, Secretary of the Commonwealth

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APPLICATION IFFs

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Application IFFs

Applications that are complete and satisfy the legal prerequisites for licensure or certification may, in most instances, be approved by the board’s licensing section staff.

Final determinations about applications that appear not to meet the board’s entry requirements—for reasons such as disclosure of prior criminal convictions or adverse disciplinary action, or failure to satisfy experience, education, or financial standards—must be made by the full Board, however, because a decision not to approve an application or otherwise deny licensure cannot be delegated to staff.

Therefore, deficient applications are referred for an Informal Fact-Finding (IFF) conference to provide the applicant an opportunity to offer additional information to assist the Board in making its determination.

(Only if the applicant wishes to pursue the matter; upon notification of the process, some applicants do not choose to move forward and instead withdraw their applications.)

The Board’s licensing section prepares a Referral Memorandum outlining the issues to be considered at the IFF.

DPOPOR staff prepares and sends a Notice of the IFF, alerting the applicant of the right to appear before the Presiding Officer in support of the application.

At the IFF, staff presents information from the application file—only those issues referenced in the Referral Memorandum can be considered—to the Presiding Officer (who may be a Board member), and a court reporter transcribes the entire proceeding.

The applicant and any witnesses may offer additional evidence to the Presiding Officer during the IFF.

In addition, if the Presiding Officer determines additional information is needed, the record may be left open for the applicant to provide the information, or an additional IFF may be convened.

A summary is written, based solely on the information in the Agency Record, and a recommendation is made whether or not to approve the application.

Staff members assist the Presiding Officer with preparation of the Summary & Recommendation, which is presented to the full Board for a final decision at its next meeting.

The Board reviews the Agency Record—which includes the application file, Referral Memorandum, exhibits, transcript, and Summary & Recommendation—prior to making its case decision, and is limited to considering only the information contained in the Agency Record.

The Board can approve the application, deny the application, enter into an Agreement for Licensure (approval conditioned on specific terms), or reconvene the IFF to gather additional information (with concurrence from the applicant).

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EXAMINATIONS OVERVIEW

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Examinations Overview

Examinations—along with appropriate education and experience—are used to assure the public that an individual possesses the minimum competence required to practice a profession at the entry level.

The Examinations section provides centralized services for all regulatory programs that require applicants to pass a test as a prerequisite to licensure or certification.

Once approved to sit for a test, the Examinations section works with the candidate until the test is successfully passed or the candidate makes no further attempts.

Responsible for the testing of approximately 50,000 individuals per year, the Examinations section supports the agency in the following areas:

    Development and administration of in-house examinations; Oversight of development and administration of contracted and national exams; Managing all contracted exam services and evaluating vendor performance; Conducting examination workshops with contracted vendors; Communicating with exam candidates, including development of Candidate Information Bulletins; Reviewing Americans with Disabilities Act (ADA) accommodation requests; Scheduling examinations and providing candidates with individual test results; Maintaining exam security and investigating violations or cheating incidents; Scoring exams and posting results on the Department's automated system; Developing diagnostic reports for failing candidates and rescheduling new testing; Answering inquiries about examinations and resolving complaints; and Providing statistical data to the Department, Boards, and others.

All licensing examinations must measure entry-level knowledge and skills, and be developed with the ultimate goal of discriminating between minimally competent and incompetent candidates in order to protect the public’s health, safety, and welfare.

Tests must be administered in a standardized manner to maintain security, and all aspects of the program should be documented to justify how:

    The content of the examination is designed; Items are developed, reviewed, and edited; Examination forms are assembled; Candidates register and schedule; The examination is administered; The test is analyzed, scored, and reported; and Security is maintained.

All licensing examinations must be fair, valid, reliable, and defensible.

Whether the examination used is developed in-house, by a national organization, or contracted out to a test developer, the Department is ultimately responsible for ensuring the administration of a fair, valid, reliable, and defensible examination.

EXAMINATION DEVELOPMENT

All exams must be reviewed to ensure the testing reflects the knowledge and skills necessary for current, competent performance in Virginia from the perspective of public protection.

In order for a test to measure the competency of a candidate, it must be both valid and reliable.

Test Validity

Validity refers to how well a test measures what it is supposed to measure.

For professional regulation, an exam is considered valid if it accurately measures competencies for safe and effective entry-level performance.

This standard is met by establishing a link between the questions on the examination and the tasks essential to public protection that are actually performed on the job.

This linkage is initially established through a job or task analysis.

This criterion is satisfied by establishing a passing score that defines the minimum level of competence in terms of examination performance for public protection, which is normally accomplished with a cut-score study.

A cut-score study consists of a panel of SMEs who review each exam item, or an “item bank” of questions, and estimate the percentage of competent candidates who will answer each question correctly.

When the proportions established by the panel are summed across all questions, the result is a recommended minimum cut-score or passing score.

The use of the cut-score study and statistical methods of computing the cut-score (such as the Angoff method) separates criterion-referenced examinations from norm-referenced examinations.

All licensing examinations used by the Department are criterion-referenced, which set minimum competency based on how the individual candidate performs.

The agency, an appointed representative, or SME committee will be asked to approve the cut-score derived from a cut-score study.

Test Reliability

Reliability refers to how well a test produces stable and consistent results.

An examination is said to be reliable, or to generate reliable scores, if it consistently passes candidates who can demonstrate the knowledge, skills, and abilities needed to perform the job competently.

(Alternatively, a reliable exam should consistently fail candidates who cannot demonstrate such knowledge, skills, and abilities.)

Reliability is necessary for an exam, but it also must be valid.

For example, a scale that is off by five pounds will read your weight every day with an excess of five pounds. The scale is reliable in that it consistently reports the same weight each day, but it is not valid because it adds five pounds to your actual weight and therefore is not a true measure of what you weigh.

Item Writing

After the job analysis is complete and the tasks required of minimally competent entry-level practitioners are determined, the test specifications are created.

Test specifications outline the content of the examination and indicate the relative emphasis to be given to various content areas.

Test items are usually written at an item writing workshop at which a panel of SMEs meets to prepare and review actual questions to be

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used. The review aspect of this process is very important, and panel members receive specific guidance on item writing techniques.

All items approved by the panel are placed in the item bank for future use in examinations.

During examination construction, the actual questions to be used on a particular form (version) of the exam are selected or pulled from the item bank and placed in the test form.

Exam vendors typically use automated systems to store and retrieve items in a method to ensure each form is equivalent to the next in content and difficulty level.

Post-Examination Analysis

A statistical analysis of examination performance is typically completed after test administration.

Performance values, or p-values, are calculated on each question to indicate the percentage of candidates who answered correctly.

Items with low p-values are reviewed by the agency or other SMEs to determine a reason why the item did not perform well.

If the item is clearly written and otherwise valid and reliable, the item remains in the exam regardless of the p-value.

If problems are discovered, the exam can be adjusted by dropping items from the test or multiple keying items as necessary.

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EXAMINATIONS OVERVIEW

    Page 4 of 5 Practical or “Hands-On” Performance Examinations Several professions require the candidate to demonstrate skills in addition to passing a written (or theory) examination. Some practical examinations are administered by vendors and others by Board member practitioners themselves. Practical examinations are more time-consuming and costly to administer than written examinations, as well as being more challenging to develop since they must be designed to be objective in an inherently subjective environment.

EXAMINATION ADMINISTRATION

    In-House Exam Administration
    Examinations sections staff or professional proctors hired on a temporary basis conduct the exam at the Department or an off-site facility.
    Contracted Exam Administration
    Vendor administers, proctors, provides test site(s) for exam pursuant to contract terms.
    Scoring
    Exam scoring procedures vary depending on the profession. Most contracted examinations are scored by the vendor and then reported to the Department’s automated system electronically, which then generates pass/fail letters to candidates.
    Some vendors have the capability of reporting scores to the candidate immediately while at the test site, while others send the pass/fail notices to candidates directly.
    No vendor issues a license or certificate; only the Department issues credentials on behalf of the Boards.

Examination Security

    Test security and integrity are maintained by the Examinations section for in-house examinations, and by the vendor for contracted examinations. When exam review by Board members or SMEs is required, specific content must never be divulged to potential candidates or to the general public. Exam workshop participants are required to sign a statement of non-disclosure. The Department’s Examination Site Conduct policy addresses disruptive and prohibited conduct (e.g., abusive behavior or cheating) by candidates during exam administration.

Candidate Information Bulletins

Candidate Information Bulletins (CIBs) provide information on general exam content, reference materials, fees, test dates, application deadlines, test sites, and scoring procedures.

CIBs are created by both the Examinations section and the contracted vendor.

Examination Fees

Board Regulations may include specific fee schedules or fees based on negotiated contracts with vendors.

Exam fees cover administrative costs such as reviewing candidate applications, scheduling, examination development and production costs, scoring, and reporting.

Some exam fees are paid directly to the vendor to compensate fully for exam development and administration; other fees are paid directly to the Department.

Fees are generally non-refundable, unless the candidate can document extenuating circumstances supporting a request for exam cancellation or postponement (depending on the profession).

In addition to exam fees, some professions also assess application fees to cover the cost of reviewing candidates’ initial applications to determine exam eligibility.

ACCOMMODATING CANDIDATES WITH DISABILITIES

Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) addresses accommodations related to testing for qualified individuals with disabilities.

Candidates with disabilities must be offered examinations in an accessible place and manner.

Qualified disabled candidates cannot be charged for special accommodations, special services, or alternate test formats.

Examples of ADA accommodations include: qualified readers, sign-language interpreters, additional test-taking time, and Braille-format examinations.

The Department and its exam vendors are aware of the requirements of the ADA, which are addressed in Department Policy 100-02: Americans with Disabilities Act Compliance.

DISCIPLINARY PROCESS

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    Disciplinary complaints are received by the Complaint Analysis and Resolution (CAR) section. CAR intake staff members docket and conduct an initial analysis of the complaint, which may include collecting additional information and giving the respondent (licensee) an opportunity to submit a written response to the allegations. If the initial review determines DPOR has jurisdiction over the complaint and suggests probable cause exists to support a violation of the Board’s regulations or statutes, the complaint is forwarded to the Investigations section or, when appropriate, to the Alternative Dispute Resolution (ADR) section. Otherwise, the complaint is closed. The Investigations section collects information to support the alleged violations. Investigators obtain additional evidence, interview witnesses, perform site visits as needed, and draft a Report of Findings. If the investigation indicates a regulatory violation may have occurred, the agency attempts to resolve the complaint through ADR (mediation), compliance, or a Consent Order. CAR Legal Analysts handle Consent Orders, which are voluntary settlement agreements between the respondent and the Board regarding the violation(s) and appropriate sanctions. If the complaint is not resolved through one of these methods, it is referred to the Adjudications section for an Informal Fact-Finding (IFF) conference, the due process administrative proceeding used to gather information Boards must use in determining disciplinary action. The Adjudication section sends a Notice of the IFF to the respondent, alerting the licensee of the right to appear before the presiding officer—who may be a Board member, former Board member, or staff member—and respond to the complaint. At the IFF conference, Adjudication staff presents the Department’s case to the presiding officer, and a court reporter transcribes the entire proceeding. The respondent, and any other appropriate witnesses, may present additional evidence to the presiding officer. After the IFF conference, a Consent Order may still be offered; however, if a voluntary agreement is not reached, staff members assist the presiding officer in preparing a Summary & Recommendation for presentation to the Board at its next meeting. This document consists of the facts learned during the IFF conference and suggested sanctions for any regulatory violation(s) identified. When it meets, the full Board may accept, amend, or reject the IFF recommendation.

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    Prima Facie disciplinary cases are those in which the respondent waives the right to an IFF. These cases are presented to the Board with the investigative Report of Findings (ROF) and recommended sanctions, without the need for the administrative proceeding. The Compliance & Investigations Division is also responsible for helping to enforce criminal laws, such as practicing without a license and filing false or fraudulent license applications. After investigation, criminal matters are referred to local Commonwealth’s Attorneys for further action; ultimately, however, the decision whether to pursue prosecution remains at the discretion of local officials.

FINANCIAL OVERVIEW

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Regulatory Fees

The activities of the Department and its regulatory boards are funded entirely from licensing fees.

The general powers and duties of the boards related to financing their programs are addressed in the Code of Virginia, § 54.1-201: To levy and collect fees for certification or licensure and renewal that are sufficient to cover all expenses for the administration and operation of the regulatory board and a proportionate share of the expenses of the Department of Professional and Occupational Regulation and the Board of Professional and Occupational Regulation.

In § 54.1-113, the Code addresses the board’s responsibilities for setting fee amounts, mandating that all DPOR regulatory boards conduct biennial reviews and make revisions periodically, “so that the fees are sufficient but not excessive to cover expenses.”

The Budget and Analysis section maintains a detailed accounting of each board’s revenues and expenditures to support this duty to establish fees and maintain adequate revenues.

The section also provides monthly reports to inform the board of its financial status.

After the close of each biennium, or more frequently if necessary, the section reviews the financial position of each board, prepares projections of expected revenues and expenditures for the next biennium, and makes recommendations concerning the need to adjust its fees.

If fee adjustments are necessary, the Budget and Analysis section will prepare alternative fee structures for the board’s consideration.

The recommendations are designed to maintain the board’s financial stability, as well as to comply with statutory requirements and the Department’s procedures for establishing fees.

Fee changes must be proposed and published for public comment under the provisions of the Administrative Process Act (APA), similar to other regulations.

Fees do not become effective until the processes and approvals required by the APA are completed, which generally takes a minimum of 18-36 months.

For that reason, each regulatory board’s current and projected financial position are monitored closely to plan for any upcoming need for fee adjustments, and recommendations for fee adjustments are presented to the board to ensure adequate time to complete required processes and maintain financial stability.

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Budgets

Licensing fees are established at amounts that provide sufficient revenue to pay the operating expenses of each board and the Department.

Amounts collected from fees are designated as non-general fund revenues, which means they are collected for a specific purpose (professional and occupational licensure), and must be expended for that purpose.

The Department receives no general fund (i.e., tax) revenues from the Commonwealth.

Revenues collected by the Department must be appropriated before they can be expended, meaning the General Assembly first must authorize the appropriation in the state budget each year.

The Department’s appropriation represents the amount of money it is authorized to spend each year.

Each fiscal year, the Department establishes an internal operating budget that distributes available funds (the appropriation) to support all the operations and activities of the Department and the regulatory boards.

During the budgeting process, managers have the opportunity to explain plans and request funding for specific activities for the year.

Board Executive Directors or Board

Board Member Manual

Administrators may ask the board for input during this process about plans for regulatory actions, travel and training, board meetings, changes in regulatory requirements, or other planned activities that affect funding needs.

The agency director approves the final operating budget based on the Department’s total available funds/appropriation.

Board Expenses and Reimbursements

Costs that relate to a single board’s activities are reported in a separate department code established for each board, and are charged directly to the board. Costs commonly charged directly to a board include board member travel costs, board member or staff training, printing, postage, and legal services.

Board members may incur certain expenses associated with working or traveling on official board business, which may be reimbursed within the requirements of state and agency travel policies.

Board members are reimbursed for mileage when traveling to and from board meetings and authorized workshops or conventions. Lodging costs and meals are also reimbursed when the board member is in overnight travel status (subject to state spending caps).

Before traveling, board members should familiarize themselves with the basic provisions of state travel regulations by reading the travel brochure. Board members should contact their Board Executive Director or the Finance Office to obtain advance approval for overnight travel or assistance with travel-related questions.

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FINANCIAL OVERVIEW

    Page 3 of 5 1. Penalty Collections for Consent and Final Orders

    Monetary penalties collected pursuant to a board’s disciplinary actions are deposited to a special state fund known as the Literary Fund and are not available for spending by the Department.

    The Literary Fund provides low-interest loans to localities for funding school building projects.

    State law mandates all monetary penalties be deposited into this fund, thereby ensuring the boards’ clear independence from any appearance of improper assessment of penalties.

BOARD FINANCIAL STATEMENTS

    Cost Allocation System

    Section 54.1-113 of the Code of Virginia (Callahan Act) requires the Department to account for revenues collected for each board, and expenses allocated to each board, on a biennial (two-year) basis.

    That information is used for the purpose of maintaining or adjusting fees so that revenues collected are sufficient to cover expenses, but not excessive.

    In order to reasonably and appropriately allocate and account for each board’s expenses in a reasonable and appropriate manner, the Department uses a Cost Allocation System.

    Under this system, direct expenditures of each board are identified from accounting records. Other costs incurred by the agency to provide operational support are then identified and distributed to each board using specific allocation methodologies.

    Through cost allocation, the revenues collected through regulatory fees and the total expenses incurred to support operations are accounted for by each individual board. Format

    Because of the requirements of the Callahan Act, the Cost Allocation System is designed to account for each board’s financial position for an entire biennium.

    A biennium begins on July 1st of each even-numbered year, and ends on June 30th of the next even-numbered year.

    The Cost Allocation System produces two financial statements for each board: Statement of Financial Activity: Produced for each board on a monthly basis, the Board name, biennium, and current month are reported in the heading. The first column lists each item by type, beginning with revenues, and then details expenditures by Cost Category (see explanations below). The second column reports revenues collected and each type of expenditure for the current month. The third and fourth columns provide a comparison of financial activity for the previous and the current biennium. Each column reports the board’s total financial activity from the beginning of the applicable biennium through the report month. The third column reports the board’s financial activity as of the same month in the previous biennium. The fourth column is a statement of the board’s financial position for the current biennium to date, including the balance brought forward from the previous biennium and the cash/revenue balance at the close of the current month. The final section of the Statement reports the board’s actual Callahan Act percentage at the close of the previous biennium. It also reports the target Callahan Act percentage for the end of the current biennium (once the target becomes available). The target percentage is determined from the fee analysis performed for each board after the close of each biennium, and represents where the board is expected to be in the course of planned operations and any fee adjustments as required by the Callahan Act.

Supporting Statement of Year-to-Date Activity

Summarizes each board’s financial activity on a fiscal year basis for the purpose of monitoring plans and variances from budgeted amounts.

Although the Callahan Act requires accounting on a biennial basis, most operational planning and budgeting for board activities is conducted on an annual basis.

For monitoring purposes, the agency’s budgets for each type of expenditure are entered into the Cost Allocation System to provide estimates of anticipated annual costs for each board in each category.

Because the allocations are based on volume and activity levels (see explanations below), which may not be constant, allocated budget amounts and actual allocated expenses can vary substantially.

This statement can assist the boards in understanding underlying causes for such variations, and how operational, economic, regulatory, or legal activities affect budget and actual allocations.

The Statement of Year-to-Date Activity details each type of expenditure for each month and provides a fiscal year-to-date total. It reports the budget allocated to the board for each type of expenditure, and the remaining budget. It then provides a straight-line projection of estimated costs at the close of the fiscal year (assuming that all costs remain relatively stable and continue at the same rate for the remainder of the year), and provides projected variances from budgeted amounts.

Cost Categories and Allocation Methodologies

    Board Expenditures

    Consist of charges incurred directly in support of board operations, such as travel, per diem, printing, and postage.

    Board Expenditures include the board’s share of the costs of processing fees, based on the number of fees processed for each board during the month. Board Member Training

    FINANCIAL OVERVIEW

    Page 5 of 5 Board Administration

    Represents the cost of staff supporting regulatory program operations. The allocated cost is based on each board’s number of licensees. Exam Administration

    Represents the cost of providing direct support in the development, administration, and contracting of exams. Costs are allocated based on percentages of time and effort given to each board by Examination staff, and number of exams given. Enforcement

    Represents the costs associated with complaint processing, investigation, and adjudication. Costs are allocated based on enforcement activity for each board. Legal Service charges

    Include billings from the Office of Attorney General for support provided to each board, and other legal costs that are charged directly to the board. Information Systems

    Represents charges incurred for information technology services and information management. The costs are allocated based on each board’s percentage of licensees. Facilities Management

    Includes rent and equipment, mailroom and procurement, supplies, and maintenance costs incurred in support of board activities. The costs are allocated based on staff assigned to each board. Agency Administration

    Includes the Department’s general administrative support and overhead costs. Charges are allocated based on each board’s percentage of licensees. Transfers/Other

    Is the category used to allocate other charges to each board. The most common type of charge reported here is transfers to the General Fund of the Commonwealth when mandated in the Appropriations Act, or to pay the agency’s share of central state processes and support costs. The charges are allocated based on each board’s percentage of licensees.

Fee Analysis

Information accumulated through the Cost Allocation System provides the data required for analysis of each board’s financial position after the close of each biennium, and justifies any recommended fee adjustments.

The Budget and Analysis section discusses financial position, projections, and recommendations for any fee adjustments with each board as needed.

LEGISLATIVE PROCESS

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    Title 54.1 of the Code of Virginia provides the statutory authority for regulatory boards and programs at DPOR.

    The law sets the parameters within which a board regulates, as well as establishes the board’s authority for enforcement of the law.

    Any additions to the Code or revisions to an existing statute must be passed by the General Assembly and signed by the Governor. Each summer, the Governor’s Policy Office solicits legislative proposals from all executive branch agencies for consideration.

    In determining whether to approve agency legislative requests, the Administration considers whether the proposal is necessary to comply with federal law or a recent court decision, or whether the proposal is essential to the operation of state government.

    The Governor’s Policy Office reviews the numerous legislative proposals it receives from all state agencies and selects only those deemed “critical” for inclusion in the Administration’s legislative package to the General Assembly. DPOR boards and their members must observe the following process to initiate legislative proposals for a given year.

    At regularly scheduled meetings, a board may identify additions to a statute it believes are needed. The board may also identify provisions within existing law it believes should be revised or deleted.

    When such amendments are discussed in concept, the board also must consider whether alternative, non-legislative means are available to achieve the same results (e.g., via regulation, guidance document, internal policy, etc.).

    Because several of DPOR’s boards may submit proposals in any given year, not all proposals will be included in the agency’s final list of submissions presented to the Administration.

    The Department’s Legislative Director is responsible for compiling all board-approved requests that have arisen during the year, prioritizing them along with the Department’s own legislative initiatives (which may affect agency-wide administrative functions, for instance, or general statutes involving all boards), and drafting statutory language for submission to the Attorney General’s Office to obtain assurance proposals are constitutional and in compliance with state and federal law. All Board proposals must follow the procedures for introduction described above, as outlined by the Governor’s Chief of Staff.

    If the Governor elects not to include particular proposals in the Administration package, Board members must not seek outside entities to pursue legislation.

    Legislation affecting your regulatory program may be introduced by an outside entity, such as a professional association or individual constituent.

    In such cases, DPOR will inform the Board of the bill and its analysis of the potential impact, and whether the Administration is taking a position on the proposal or seeking amendments.

    Frequently, the Governor’s Office will deliberately not take a specific position (pro or con) on a piece of legislation. If the Governor does approve a legislative

    Board Member Manual

    proposal to move forward, DPOR will work with the Administration to promote the bill’s passage. Board members may be requested by the agency to lend support through the legislative process. Regardless of the subject matter of a particular bill, you may only express your opinion as an individual citizen -not as a Board member -to avoid speaking improperly on behalf of the Board or the Administration.

    As an appointee representing an executive branch agency, it is important you avoid any appearance of usurping the Governor’s prerogative to take policy positions. Notify your Board Executive Director immediately if you receive inquiries from a General Assembly member or legislative staff regarding proposals affecting a board or the agency in general.

    Please feel free to contact your Board Executive Director or DPOR’s Legislative Director at any time with questions or concerns you may have about this process.

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    MEDIA RELATIONS

    Page 1 of 2 Last Updated - 7/27/23 Media Relations The Department recognizes the importance of providing accurate and timely information, as well as the value of pursuing a proactive, vibrant outreach strategy. Therefore, the agency strives to respond promptly to information queries and also to seek out external communications opportunities. As public servants, all DPOR staff and Board members must keep in mind that our work is available for public consideration. The agency operates in a culture of openness, meaning that our business -- the people’s business -- is conducted in a public forum and that we welcome public input, attention, and comment. An inquiry from a reporter should not be seen as a threat, but as an excellent opportunity to tell the DPOR story. When we talk with the public, either directly or through the media, it is important the agency message is clear, consistent, and knowledgeable -- and so we ask staff and Board members to observe the following procedures. Official agency messages related to DPOR or its regulatory boards are issued by the Communications Manager to broadcast and print media outlets and posted on the DPOR website and agency social media platforms (e.g., Facebook, YouTube). As public figures, Board members may wish to review the Employee Use of Social Media Policy #100-03 for additional guidance about online communications. However, nothing governs or prevents your use of your own personal social media platforms where the content is unrelated to DPOR or your role as an appointee and board member. At times, a licensee or regulatory program may become involved in a highly visible or controversial news event. DPOR will respond to media inquiries with information subject to public disclosure, in accordance with the agency’s Release of Information Policy #100-04. If a reporter requires technical expertise or requests to speak directly to a Board member, DPOR staff may provide whatever contact number you prefer for public dissemination. Board members may speak with reporters if they choose, or refer media inquiries to the Communications Manager for response -- whatever is your personal preference. In either case, staff and Board members must advise the Communications Manager or applicable Board Executive Director of media-related contacts they receive as soon as possible for situational awareness.

DPOR acknowledges open disciplinary cases once an investigation has determined sufficient evidence exists to establish probable cause of a violation. However, no specific information concerning a complaint under investigation by the Regulatory Programs and Compliance section or under review by a regulatory board should be released to the media or the public until the case is closed, pursuant to § 54.1-108.